Wonderware InTouch® HMI Alarms and Events Guide 10/14/15 All rights reserved. No part of this documentation shall be reproduced, stored in a retrieval system, or transmitted by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Schneider Electric Software, LLC. No copyright or patent liability is assumed with respect to the use of the information contained herein. Although every precaution has been taken in the preparation of this documentation, the publisher and the author assume no responsibility for errors or omissions. Neither is any liability assumed for damages resulting from the use of the information contained herein. The information in this documentation is subject to change without notice and does not represent a commitment on the part of Schneider Electric Software, LLC. The software described in this documentation is furnished under a license agreement. This software may be used or copied only in accordance with such license agreement. © 2015 Schneider Electric Software, LLC. All rights reserved. Schneider Electric Software, LLC 26561 Rancho Parkway South Lake Forest, CA 92630 U.S.A. (949) 727-3200 http://software.schneider-electric.com For comments or suggestions about the product documentation, send an e-mail message to [email protected]. ArchestrA, Avantis, DYNSIM, EYESIM, Foxboro, Foxboro Evo, I/A Series, InBatch, InduSoft, IntelaTrac, InTouch, PIPEPHASE, PRO/II, PROVISION, ROMeo, Schneider Electric, SIM4ME, SimCentral, SimSci, Skelta, SmartGlance, Spiral Software, VISUAL FLARE, WindowMaker, WindowViewer, and Wonderware are trademarks of Schneider Electric SE, its subsidiaries, and affiliated companies. An extensive listing of Schneider Electric Software, LLC trademarks can be found at: http://software.schneider-electric.com/legal/trademarks/. All other brands may be trademarks of their respective owners. 3 Contents Welcome ..................................................15 Documentation Conventions ......................................................... 15 Technical Support .......................................................................... 16 Chapter 1 Overview of Alarms and Events....................17 About InTouch Alarms ................................................................... 18 Alarm Priorities ........................................................................... 19 Alarm Sub-States ........................................................................ 20 Alarm Acknowledgement ............................................................ 20 Alarm Groups .............................................................................. 20 About InTouch Events ................................................................... 21 Types of InTouch Alarms ............................................................... 22 Discrete Alarms ........................................................................... 22 Analog Alarms ............................................................................. 23 InTouch Distributed Alarm System .............................................. 25 Alarm Providers and Consumers ............................................... 27 Distributed Alarm Group Lists .................................................. 28 Summary Alarms versus Historical Alarms .............................. 29 Alarm Disablement, Inhibition, and Suppression ..................... 29 Terminal Services Alarm Support .............................................. 30 Distributed Alarm System Data Storage ................................... 31 InTouch HMI Alarms and Events Guide 4 Contents Chapter 2 Configuring Alarms.....................................33 Defining Alarm Hierarchies .......................................................... 34 Creating an Alarm Group ........................................................... 34 Modifying an Alarm Group ......................................................... 36 Deleting an Alarm Group ........................................................... 36 Configuring Tags with Alarm Conditions ..................................... 37 Configuring Discrete Alarms ...................................................... 37 Configuring Value Alarms .......................................................... 38 Configuring Deviation Alarms ................................................... 40 Configuring Rate of Change Alarms .......................................... 41 Disabling Alarms ......................................................................... 42 Inhibiting Alarms ........................................................................ 43 Setting Event Properties for Individual Tags .............................. 44 Configuring Global Settings for Alarms and Events ................... 45 Configuring the Alarm Buffer Size ............................................ 45 Enabling Events .......................................................................... 46 Making Alarm Enabling Retentive ............................................ 47 Creating an Alarm Group List File ............................................... 48 Chapter 3 Alarm Queries ...........................................51 Example Alarm Queries ................................................................ 53 Getting More InTouch Query Information ................................... 54 Chapter 4 Viewing Current Alarms ..............................55 Configuring an Alarm Viewer Control .......................................... 56 Configuring the Appearance of the Grid .................................... 56 Configuring the Display Font ..................................................... 60 Selecting and Configuring Display Columns ............................. 60 Controlling Which Features Users Can Access at Run Time ... 63 Configuring Which Alarms to Show ........................................... 65 Creating Custom Saved Queries Using Query Favorites ......... 67 Configuring Colors for Various Types of Alarm Records .......... 68 Configuring the Shown Time Format of Alarm Records ........... 69 Configuring the Sort Order of Alarm Records ........................... 71 Using an Alarm Viewer Control at Run Time .............................. 73 Understanding Status Bar Information .................................... 74 Using Query Favorites at Run Time .......................................... 74 Using Alarm Viewer Control ActiveX Properties ......................... 76 Configuring Colors for ActiveX Controls ................................... 83 Using Alarm Viewer Control ActiveX Methods ............................ 84 Acknowledging Alarms ............................................................... 84 InTouch HMI Alarms and Events Guide Contents5 Suppressing Alarms .................................................................... 89 Retrieving Information About an Alarm ................................... 94 Running Queries ......................................................................... 94 Moving and Freezing the Display .............................................. 97 Sorting Alarm Records ................................................................ 98 Showing Other Information ........................................................ 99 Selecting Specific Alarms ......................................................... 100 Showing the Context Menu ...................................................... 103 Error Handling When Using Methods and Properties .............. 103 Using ActiveX Events to Trigger Scripts .................................... 103 Running a Script When a New Alarm is Detected .................. 104 Chapter 5 Acknowledging Alarms in Real Time............ 105 Understanding Alarm Acknowledgement Models ...................... 106 Condition Acknowledgement Alarm Model ............................. 106 Expanded Summary Alarm Model ........................................... 106 Event-Based Alarm Model ........................................................ 108 Checking the Acknowledgement Model of a Tag at Run Time .......................................................................... 108 Using Dotfields to Acknowledge Alarms ..................................... 109 Acknowledging Alarms or Alarm Groups ................................ 109 Acknowledging Value Alarms .................................................. 112 Acknowledging Discrete Alarms .............................................. 113 Acknowledging Deviation Alarms ............................................ 114 Acknowledging Rate-of-Change Alarms .................................. 115 Using Script Functions to Acknowledge Alarms ........................ 116 Ack() Function ........................................................................... 116 Using Automatic Acknowledgement When the Tag Value Returns to Normal .................................................. 117 Using Alarm Clients to Acknowledge Alarms ............................ 118 Using Alarm and Acknowledgement Comments ........................ 119 Chapter 6 Controlling Alarm Properties of Tags and Groups at Run Time................ 121 Determining if Tags or Alarm Groups are in an Alarm Condition ........................................................................ 127 $NewAlarm System Tag ........................................................... 127 $System System Tag ................................................................. 128 .Alarm Dotfield .......................................................................... 129 .Normal Dotfield ........................................................................ 130 .AlarmDsc Dotfield .................................................................... 130 .AlarmDev Dotfield ................................................................... 131 InTouch HMI Alarms and Events Guide 6 Contents .AlarmROC Dotfield .................................................................. 132 .LoStatus Dotfield ..................................................................... 133 .LoLoStatus Dotfield ................................................................. 134 .HiStatus Dotfield ..................................................................... 135 .HiHiStatus Dotfield ................................................................. 136 .MinorDevStatus Dotfield ......................................................... 137 .MajorDevStatus Dotfield ......................................................... 138 .ROCStatus Dotfield ................................................................. 139 Reverting Alarm Status Handling to InTouch 7.1 Behavior ..... 140 Determining if Alarm Limits Are Set for Tags ........................... 141 .LoLoSet Dotfield ....................................................................... 141 .LoSet Dotfield ........................................................................... 142 .HiSet Dotfield ........................................................................... 143 .HiHiSet Dotfield ....................................................................... 143 .MinorDevSet Dotfield .............................................................. 144 .MajorDevSet Dotfield ............................................................... 145 .ROCSet Dotfield ....................................................................... 146 Enabling and Disabling Alarms for a Tag or Alarm Group ....... 147 Enabling/Disabling All Alarms ................................................ 147 Enabling/Disabling LoLo Alarms ............................................. 149 Enabling/Disabling Low Alarms .............................................. 151 Enabling/Disabling High Alarms ............................................. 153 Enabling/Disabling HiHi Alarms ............................................. 155 Enabling/Disabling Discrete Alarms ........................................ 157 Enabling/Disabling Minor Deviation Alarms .......................... 159 Enabling/Disabling Major Deviation Alarms .......................... 161 Enabling/Disabling Rate-Of-Change Alarms .......................... 163 Changing a Tag's Alarm Limits .................................................. 165 .LoLoLimit Dotfield ................................................................... 165 .LoLimit Dotfield ....................................................................... 166 .HiLimit Dotfield ....................................................................... 167 .HiHiLimit Dotfield ................................................................... 167 .MinorDevPct Dotfield .............................................................. 168 .MajorDevPct Dotfield ............................................................... 169 .DevTarget Dotfield ................................................................... 170 .ROCPct Dotfield ....................................................................... 171 Changing a Tag's Alarm Deadbands ........................................... 172 .AlarmValDeadband Dotfield ................................................... 172 .AlarmDevDeadband Dotfield .................................................. 173 Changing the Alarm Comment Associated with a Tag .............. 174 .AlarmComment Dotfield .......................................................... 174 InTouch HMI Alarms and Events Guide Contents7 Associating User-Defined Information with an Alarm Instance .......................................................................... 175 .AlarmUserDefNumX Dotfields ................................................ 175 .AlarmUserDefStr Dotfield ....................................................... 176 Determining the Inhibitor Tag of a Tag or Alarm Group .......... 178 .AlarmDscInhibitor Dotfield ..................................................... 178 .AlarmLoLoInhibitor Dotfield ................................................... 179 .AlarmLoInhibitor Dotfield ....................................................... 180 .AlarmHiInhibitor Dotfield ....................................................... 181 .AlarmHiHiInhibitor Dotfield ................................................... 182 .AlarmMinDevInhibitor Dotfield .............................................. 183 .AlarmMajDevInhibitor Dotfield .............................................. 184 .AlarmROCInhibitor Dotfield ................................................... 185 Counting the Number of Active or Unacknowledged Alarms .... 186 .AlarmTotalCount Dotfield ....................................................... 187 .AlarmUnAckCount Dotfield .................................................... 187 .AlarmValueCount Dotfield ...................................................... 188 .AlarmValueUnAckCount Dotfield .......................................... 189 .AlarmDscCount Dotfield .......................................................... 190 .AlarmDscUnAckCount Dotfield .............................................. 191 .AlarmDevCount Dotfield ......................................................... 192 .AlarmDevUnAckCount Dotfield .............................................. 193 .AlarmROCCount Dotfield ........................................................ 193 .AlarmROCUnAckCount Dotfield ............................................ 194 Chapter 7 Viewing Alarm Hierarchies......................... 197 Configuring an Alarm Tree Viewer Control ............................... 198 Configuring the Appearance and Colors .................................. 198 Configuring Fonts ..................................................................... 201 Configuring Automatic Refresh ................................................ 201 Controlling Which Features Users can Access at Run Time ............................................................................... 203 Configuring Which Providers and Groups to Show ................. 205 Creating Custom Saved Queries Using Query Favorites ....... 206 Configuring the Sort Order for Alarm Groups ........................ 207 Using an Alarm Tree Viewer Control at Run Time ................... 208 Understanding Status Bar Information .................................. 209 Using Query Favorites .............................................................. 209 Using Alarm Tree Viewer Control ActiveX Properties .............. 209 Using Alarm Tree Viewer Control ActiveX Methods ................. 211 Retrieving Information About the Control .............................. 211 Retrieving Information About Specific Entries ....................... 212 InTouch HMI Alarms and Events Guide 8 Contents Freezing the Tree ...................................................................... 218 Creating a Query String from a Selection ............................... 218 Running Queries ....................................................................... 219 Error Handling when Using Methods and Properties ............... 220 Using Alarm Tree Viewer Control ActiveX Events to Trigger Scripts ........................................................................................ 220 Chapter 8 Printing Alarms........................................ 221 Configuring Alarm Printing and Logging ................................... 222 Configuring Printer Settings .................................................... 222 Configuring Which Alarms to Print ......................................... 227 Configuring the Format of Print and File Output .................. 229 Configuring Log Files for Alarms ............................................. 233 Saving and Loading Configuration Files ................................. 234 Printing Alarms ........................................................................... 235 Logging Alarms to a File ............................................................. 236 Starting Alarm Printer with a Specific Configuration ............... 237 Controlling the Alarm Printer Using Scripting .......................... 237 Stopping and Starting an Alarm Printer Instance or Query ................................................................................. 238 Querying Alarm Query Information ........................................ 242 Querying Instance Information ................................................ 248 Querying Printer Information .................................................. 252 Setting Alarm Query Information ............................................ 254 Handling Alarm Printer Errors ................................................ 258 Chapter 9 Recording Alarms into an Alarm Database ... 259 SQL Server Accounts for Alarm DB Logger Manager ............... 260 Using the Alarm DB Logger Manager ........................................ 260 Configuring Alarm Database Logging ........................................ 261 Configuring the Database Connection ..................................... 261 Configuring Which Alarms to Log ............................................ 262 Configuring the Logging Interval ............................................. 263 Configuring Alarm DB Logger as a Service ............................. 265 Starting and Stopping Alarm Database Logging ....................... 266 Alarm Database Views ................................................................ 266 Alarm History View .................................................................. 267 Event History View ................................................................... 269 Alarm Event History View ....................................................... 270 Alarm Database Stored Procedures ............................................ 273 Calling a Stored Procedure ....................................................... 273 InTouch HMI Alarms and Events Guide Contents9 AlarmCounter Database Stored Procedure ............................. 273 EventCounter Database Stored Procedure .............................. 275 Chapter 10 Viewing Recorded Alarms ........................ 277 Configuring the Alarm DB View Control .................................... 278 Configuring the Database Connection ..................................... 278 Configuring the Appearance of the Grid .................................. 279 Configuring the Display Font ................................................... 280 Selecting Alarm or Event Data ................................................ 281 Selecting and Configuring Display Columns ........................... 281 Controlling Which Features You Can Access at Run Time .... 284 Configuring the Shown Time Format and Time Zone for Alarm Records ........................................................ 286 Selecting the Time Period of Data from the Alarm Database ................................................................................ 288 Creating Custom Filters and Using Filter Favorites .............. 290 Configuring Colors for Various Types of Alarm Records ........ 296 Configuring the Sort Order for Alarm Records ....................... 297 Using an Alarm DB View Control at Run Time ......................... 298 Sorting Records ......................................................................... 298 Understanding Status Bar Information .................................. 298 Using Alarm DB View ActiveX Properties ................................. 299 AckAlmBackColor Property ...................................................... 299 AckAlmBackColorRange1 Property ......................................... 299 AckAlmBackColorRange2 Property ......................................... 300 AckAlmBackColorRange3 Property ......................................... 300 AckAlmBackColorRange4 Property ......................................... 301 AckAlmForeColor Property ...................................................... 301 AckAlmForeColorRange1 Property .......................................... 302 AckAlmForeColorRange2 Property .......................................... 302 AckAlmForeColorRange3 Property .......................................... 303 AckAlmForeColorRange4 Property .......................................... 303 AckRtnBackColor Property ...................................................... 304 AckRtnForeColor Property ....................................................... 304 AlmRtnBackColor Property ...................................................... 304 AlmRtnForeColor Property ...................................................... 305 AutoConnect Property ............................................................... 305 ColorPriorityRange1 Property .................................................. 306 ColorPriorityRange2 Property .................................................. 306 ColorPriorityRange3 Property .................................................. 306 ColumnResize Property ............................................................ 307 ConnectStatus Property ............................................................ 307 InTouch HMI Alarms and Events Guide 10 Contents CustomMessage Property ......................................................... 308 DatabaseName Property ........................................................... 308 DisplayMode Property .............................................................. 308 DisplayedTimeZone Property ................................................... 309 Duration Property ..................................................................... 309 EndTime Property ..................................................................... 310 EventBackColor Property ......................................................... 311 EventForeColor Property .......................................................... 311 FilterFavoritesFile Property .................................................... 311 FilterMenu Property ................................................................. 312 FilterName Property ................................................................. 312 FromPriority Property .............................................................. 312 GroupExactMatch Property ...................................................... 313 GroupName Property ................................................................ 313 MaxRecords Property ................................................................ 314 Password Property .................................................................... 314 PrimarySort Property ............................................................... 315 ProviderExactMatch Property .................................................. 315 ProviderName Property ............................................................ 316 QueryTimeZoneName Property ............................................... 316 RefreshMenu Property .............................................................. 316 ResetMenu Property ................................................................. 317 RowCount Property ................................................................... 317 RowSelection Property .............................................................. 318 SecondarySort Property ............................................................ 318 ServerName Property ............................................................... 318 ShowFetch Property .................................................................. 319 ShowGrid Property ................................................................... 319 ShowHeading Property ............................................................. 320 ShowMessage Property ............................................................. 320 ShowStatusBar Property .......................................................... 320 SilentMode Property ................................................................. 321 SortMenu Property ................................................................... 321 SortOrder Property ................................................................... 322 SpecificTime Property ............................................................... 322 StartTime Property ................................................................... 323 Time Property ............................................................................ 323 ToPriority Property ................................................................... 323 TotalRowCount Property .......................................................... 324 UnAckAlmBackColor Property ................................................ 324 UnAckAlmBackColorRange1 Property .................................... 325 UnAckAlmBackColorRange2 Property .................................... 325 UnAckAlmBackColorRange3 Property .................................... 326 InTouch HMI Alarms and Events Guide
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