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International Practice Development in Health and Social Care PDF

301 Pages·2021·5.801 MB·English
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International Practice Development in Health and Social Care International Practice Development in Health and Social Care Second Edition Edited by Kim Manley Valerie Wilson Christine Øye This second edition first published 2021 © 2021 John Wiley & Sons Ltd All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, except as permitted by law. Advice on how to obtain permission to reuse material from this title is available at http://www.wiley.com/go/permissions. The right of Kim Manley, Valerie Wilson, and Christine Øye to be identified as the authors of the editorial material in this work has been asserted in accordance with law. Registered Offices John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, USA John Wiley & Sons Ltd, The Atrium, Southern Gate, Chichester, West Sussex, PO19 8SQ, UK Editorial Office 9600 Garsington Road, Oxford, OX4 2DQ, UK For details of our global editorial offices, customer services, and more information about Wiley products visit us at www.wiley.com. Wiley also publishes its books in a variety of electronic formats and by print-on-demand. Some content that appears in standard print versions of this book may not be available in other formats. Limit of Liability/Disclaimer of Warranty While the publisher and authors have used their best efforts in preparing this work, they make no representations or warranties with respect to the accuracy or completeness of the contents of this work and specifically disclaim all warranties, including without limitation any implied warranties of merchantability or fitness for a particular purpose. No warranty may be created or extended by sales representatives, written sales materials or promotional statements for this work. The fact that an organization, website, or product is referred to in this work as a citation and/or potential source of further information does not mean that the publisher and authors endorse the information or services the organization, website, or product may provide or recommendations it may make. This work is sold with the understanding that the publisher is not engaged in rendering professional services. The advice and strategies contained herein may not be suitable for your situation. You should consult with a specialist where appropriate. Further, readers should be aware that websites listed in this work may have changed or disappeared between when this work was written and when it is read. Neither the publisher nor authors shall be liable for any loss of profit or any other commercial damages, including but not limited to special, incidental, consequential, or other damages. Library of Congress Cataloging-in-Publication Data Names: Manley, Kim (Lecturer in nursing), editor. | Wilson, Val (Valerie), 1961– editor. | Øye, Christine, editor. Title: International practice development in health and social care / edited by Kim Manley, Valerie J. Wilson, Christine Øye. Other titles: International practice development in nursing and healthcare Description: Second edition. | Hoboken, NJ : Wiley-Blackwell, 2021. | Preceded by International practice development in nursing and healthcare / edited by Kim Manley, Brendan McCormack, Val Wilson. 1st edition. 2008. | Includes bibliographical references and index. Identifiers: LCCN 2020051121 (print) | LCCN 2020051122 (ebook) | ISBN 9781119698357 (paperback) | ISBN 9781119698494 (adobe pdf) | ISBN 9781119698500 (epub) Subjects: MESH: Evidence-Based Nursing–methods | Patient-Centered Care–methods | International Cooperation | Leadership Classification: LCC RT41 (print) | LCC RT41 (ebook) | NLM WY 100.7 | DDC 610.73–dc23 LC record available at https://lccn.loc.gov/2020051121 LC ebook record available at https://lccn.loc.gov/2020051122 Cover Design: Wiley Cover Images: © KTSDESIGN/SCIENCE PHOTO LIBRARY/Getty Images Set in 9.5/11.5pt Palatino by Spi Global, Pondicherry, India   10 9 8 7 6 5 4 3 2 1 Contents List of contributors xi Foreword by Cheryl Atherfold xv Foreword by Michael West xvi Acknowledgements xviii 1. Transforming Health and Social Care Using Practice Development 1 Kim Manley, Valerie Wilson, and Christine Øye Setting the scene at this time of high challenge 1 Practice development: its relevance to contemporary health and social care and crisis 2 Practice development: growing scope and impact from interprofessional collaboration and working with shared values 3 Developments since 2008 international edition 4 Living our values as editors and authors 7 The key concepts and structure of the book 8 Conclusion 10 References 10 2. Shaping Health Services Through True Collaboration Between Professional Providers and Service Users 14 Kristin Ådnøy Eriksen, Julia Kittscha, and Greg Fairbrother Introduction 14 Examples of collaborative approaches 15 Discussion 21 Conclusion 23 References 24 3. Turning Point: Curious Novice to Committed Advocate 26 Catherine Adams, Ciaran Crowe, Crystal McLeod, and Giselle Coromandel Inclusivity, relatability, effectiveness – Ciaran’s Eureka 27 Building contextual readiness – Cathy’s nemesis and enlightenment 29 Engagement 30 Facilitation – Crystal’s unrecognised talent 31 Co-production – collective ownership 33 v Contents Giselle’s experience with co-production 34 Conclusion 35 References 36 4. Sustainable Person-Centred Communities Design and Practice 39 Sharon Lee, Mayur Vibhuti, and Tobba Therkildsen Sudmann Introduction 39 The litmus test – what are sustainable person-centred communities? 45 Facilitating creative and brave practitioners – critical appreciation of sustainable person-centred communities’ design and practice 47 Concluding remarks 48 References 49 5. Promoting Person-Centred Care for Older People 52 Victoria Traynor, Hui-Chen (Rita) Chang, Andreas Büscher, and Duncan McKellar Introduction 52 Illustrating the application of claims, concerns and issues 53 Case studies 53 International, cross-setting and interdisciplinary learning 60 Conclusion and implications for undertaken practice development in aged care services 62 References 62 6. Education Models Embedding PD Philosophy, Values and Impact – Using the Workplace as the Main Resource for Learning, Developing and Improving 65 Rebekkah Middleton, Tracey Moroney, Carolyn Jackson, and Ruth Germaine Introduction 65 Case study 1: The value of integrating a person-centred curriculum 66 Case study 2: Place-based learning 69 Measuring the impact of CPD in the workplace 73 Summary and conclusion 83 References 83 7. Critical Ethnography: A Method for Improving Healthcare Cultures in Practice Development and Embedded Research 86 Christine Øye, Claudia Green, Katherine Kirk, Cecilia Vindrola-Padros, and Greg Fairbrother Introduction 86 Critical ethnographer as an embedded researcher 87 Introducing two case studies 88 Critical ethnography: a method for discovering ‘hidden’ practices and an avenue for practice development 94 Conclusion 97 References 97 vi Contents 8. A Global Manifesto for Practice Development: Revisiting Core Principles 99 Sally Hardy, Simone Clarke, Irena Anna Frei, Claire Morley, Jo Odell, Chris White, and Valerie Wilson Introduction 99 Revising the PD principles through a stakeholder review process 100 Emergent themes 104 Comparing the 2008 PD principles with the revised 2020 PD \ principles 110 Conclusion 115 References 116 9. Theorising Practice Development 118 Emma Radbron, Clint Douglas, and Cheryl Atherfold Introduction 119 Theoretical origins 119 Working with the ‘critical’ in critical reflection 120 Connecting through crisis: critical social science and  person-centredness in PD research 122 Theory in action: a bicultural perspective 124 Reflecting on the future of theory and practice development 127 Invited commentary – Dr Deborah Baldie 128 References 129 10. Unpacking and Developing Facilitation 131 Rebekkah Middleton, Margaret Kelly, Caroline Dickson, Valerie Wilson, Famke van Lieshout, Kathrin Hirter, and Christine Boomer Introduction 131 Unpacking facilitation – an overview 131 Facilitator development – developing person‐centred facilitators 136 Facilitator development – moving to advanced facilitation 140 Conclusion 144 References 145 11. Re-Imagining Participation in Processes of Facilitation: a Case for ‘Humble Assertiveness’ 147 Gudmund Ågotnes, Karen Tuqiri, and Kristin Ådnøy Eriksen Introduction 147 The process of facilitation – case examples 149 The complexity of facilitation – achieving meaningful participation 152 A commonality: culture 153 A commonality: participation 155 An approach towards facilitation: humble assertiveness 156 References 157 vii Contents 12. Leadership Relationships 159 Rebekkah Middleton, Shaun Cardiff, Kim Manley, and Belinda Dewar Introduction 159 Relational leadership 160 Guiding lights of leadership 164 Leadership development strategies that enable effective workplace cultures 167 Conclusion 170 References 171 13. From Fractured to Flourishing: Developing Clinical Leadership for Frontline Culture Change 173 Duncan McKellar, Helen Stanley, Kim Manley, Selena Moore, Tyler Lloyd, Clare Hardwick, and Julia Ronder Introduction 173 Background 173 The case studies 175 Discussion 182 Conclusion 184 References 184 14. Systems Leadership Enablement of Collaborative Healthcare Practices 187 Annette Solman, Kim Manley, and Jane Christie Introduction 187 Developing systems leadership and management capability using facilitated learning 187 Keeping people focused with increasingly complex healthcare systems 190 Systems leadership and workforce factors influencing transformation 191 The role of facilitative leadership in improving care for older people across the system 196 Conclusion 197 References 198 References 204 15. Recognising and Developing Effective Workplace Cultures Across Health and Social Care that are Also Good Places to Work 205 Kate Sanders, Jonathan Webster, Kim Manley, and Shaun Cardiff What is workplace culture and why is it important? 205 Background to collaborative inquiry 206 Developing ‘guiding lights’ through collaborative inquiry 207 Conclusion 216 References 217 viii

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