Contents Number 1 Editorial Philip Hills Papers Exploring organizational expansion modes and their associated communica- tion system requirements: consolidation and complementation J M Tarn and H J Wen Utilizing Internet technologies to support learning: an empirical analysis M Parikh and S Verma IT acceptance in a less-developed country: a motivational factor perspective M Anandarajan, M Igbaria and U P Anakwe Kiosks 21: a new role for information kiosks? F Slack and J Rowley Reviews Information sources and searching on the world wide web: G G Chowdhury and Sudatta Chowdhury Using the internet as a reference tool; a how-to-do it manual for librarians: Michael P Sauers Managing information resources in libraries. Collection management in theory and practice: Peter Clayton and G E Gorman D Bawden and L Robinson Number 2 Editorial Philip Hills Papers The mobile commerce value chain: analysis and future developments S J Barnes Virtual factory and relationship marketing—a case study of a Taiwan semiconductor manufacturing company Y-C Hsieh, N-P Lin and H-C Chiu A study of online auction sites in Taiwan: product, auction rule, and trading type K Wang, E T G Wang and C-F Tai Characteristics in information processing approaches J Frishammar Internet subject gateways revisited D Bawden and L Robinson Number 3 Editorial Philip Hills Papers Under the skin: short-range embedded wireless technology S J Barnes Legal determinants of the global spread of e-commerce G Ndubizu and B Arinze Going global—remaining local: the impact of e-commerce on small retail firms in Wales R Lewis and A Cockrill The agent-based collaboration information system of product development W-Y Liang and C-C Huang The responsibility of the citizen in a health-risk situation A Salaiin-Bidart and Y Salaiin Reviews Statistical methods for the information professional: a practical, painless approach to understanding, using, and interpreting statistics (ASIST mono- graph series) J Rudzioniené Storage area network essentials—a complete guide to understanding and implementing SANs B Wiggins Number 4 Editorial Philip Hills Papers An approach and model for assessing the business value of e-banking distribution channels: evaluation as communication D Stamoulis, P Kanellis and D Martakos A framework for the requirements of capturing, storing and reusing information and knowledge in engineering design B J Hicks, S J Culley, R D Allen and G Mullineux Review and functional classification of collaborative systems G Bafoutsou and G Mentzas E-business in the entertainment sector: the Egmont case C Loebbecke and P Powell Number 5 Editorial Philip Hills Papers Towards a pattern language for information-centred business change C M Hinton Evaluating contingency approaches to information systems design Z Zhu Theory-driven construction and analysis of cause maps A M Fuglseth and K Gronhaug An investigation of commercial usage of the World Wide Web: a picture from Singapore W M Cheung and W Huang Information systems at CallCentre C Brooke Editorial Philip Hills Papers Sales information systems in the UK financial services industry: an analysis of sophistication of use and perceived barriers to adoption G Wright and B Donaldson The perceptions of information systems designers from the United States, Japan, and Korea on success and failure factors D K Peterson, C Kim, J H Kim and T Tamura Dynamic and emergent information systems strategy formulation and implementation H Salmela and T A M Spil Contents and author index to Volume 22 (2002)