Contents of Volume 20 Number 1! J. O’Connor DISCUSSION PAPER J. A. Hegarty and i no! G. B. O’Mahony ism and an aesthetic for living REFEREED PAPERS J. Beck and J. M. La Lopa 15 An exploratory appli Anchors Inventory \ Committee members A. Mattila 2s The impact of p satisfaction evaluations W. W. Chan and P. S. Tse . A study of the energy roasters in intonese Kitchen L. Doherty and S. Manfredi |! Women’s employment in Italian S. Kemp and L. Dwyer 7 An examination Regent Hotel, Sydn RESEARCH NOTE What online airline travel \ Book reviev Number 2 J. O’Connor ; 107 Editorial REFEREED PAPERS L. Mia and A. Patiar 11 he use of management accounting an exploratory study M. Jeong and C. U. Lambert 12 Adaptation of an information quality framewor! measure customers’ behavioral intentions lodging Web sites R. Coughlan : An analysis of professional codes of ethics in hospitality industry PII: S0278-4319(01)00030-5 C. Rowley and K. Purcell 4. Papadopoulou-Bayliss, E. M. Ineson and D. Wilkie M. D. J. Wilson, A. E. Murray and M. A. McKenna-Black RESEARCH NOTE B. Casey n New Ze Book reviews Number 3 J. O’Connor DISCUSSION PAPERS E. Losekoot, C. S. Verginis and Out for the count: some methodological questions in R. C. Wood ons counting’ literature . Thomas and V. Harris connections between teaching and re- hospitality management REFEREED PAPERS . Weber on meeting planners’ loyalty to hotel chains . Y. Choi and R. Chu eterminants of hotel guests’ satisfaction and repeat patronage in the Hong Kong hotel industry RESEARCH NOTE M. Lynn and R. Gregor Tipping and service: the case of hotel bellmen OBITUARY J. O’Connor Professor John Fuller, FHCIMA, Hon.FCGI (1917-2001) Number 4 SELECTED PAPERS FROM THE CHME RESEARCH CONFERENCE Y. Guerrier and A. Roper ditorial REFEREED PAPERS D. Kelley-Patterson and C. George Securing graduate commit > comparative expectauions of placen graduate recruits and human resource in the hospit tality 1l eisure ana j tourism in M. Deery and L. K. Jago Hotel managey ment styie perceptions and preferences A. Adib and Y. Guerrier [he experience of tour reps in maintaining a ne control of holidaymakers M. Peacock and M. Kiibler The failure of ndustry R. Tinsley and P. Lynch Smali tourism Dusiness networks an dgestinauior development L. Pittaway Corporate enterprise organisauions Contents of Volume 2 Author Index Keyword Index <~