International Journal of Hospitality Management 1996: Vol 15 Table of Contents

6 Pages·1996·1.4 MB·English

International Journal of
_ Hospitality
Malta @ennent
Editor-in-Chief
John O’Connor
Associate Editor, U.S.A.
Michael D. Olsen
Index Volume 15, 1996
Published with the
support of the
International fi Pe rgamon
Association ares
of Hotel Management
Schools
International Journal of Hospitality Management
Editor-in-Chief
Prof. John O’Connor, 4 Feilden Grove, Headington, Oxford OX3 ODU, U.K. Tel./Fax [phone]
Associate Editor, U.S.A.
Prof. Michael D. Olsen, Virginia Polytechnic Institute and State University, VA, U.S.A.
Acting Associate Editor
Dr Eliza Tse, Associate Professor, Department of Hospitality and Tourism Management, Room 354, Wallace
Hall, Virginia Polytechnic Institute and State University, Blackburg, VA 24060-0429, U.S.A. Tel. [phone]
8424; Fax [phone]; Email [email protected]
Executive Editors
Dr Ewout Cassee, President of IAHMS, Hogere Hotelschool, The Hague, Netherlands
Prof. Abraham Pizam, Department of Hospitality Management, University of Central Florida, Orlando, U.S.A.
Prof. Brian Wise, Dean, Faculty of Business, Victoria University of Technology, Melbourne, Victoria 3000,
Australia
Prof. David Kirk, Queen Margaret College, Edinburgh, U.K.
Publications Reviews Editors
U.K. and Rest of World: Stephanie M. Jameson, Leeds Metropolitan University, School of Tourism and
Hospitality Management, Calverley St, Leeds LSI 3HJ, U.K. Tel. [phone] (ext 4976);
Fax [phone].
North America: Agnes DeFranco, Room 231G, Conrad N. Hilton College of Hotel and Restaurant Management,
4800 Calhoun Road, University of Houston, TX 77204-3902, U.S.A.
Editorial Assistant
Sue Bartlett, School of Planning, Oxford Brookes University, Headington, Oxford OX3 OBP, U.K.
Tel. [phone]; Fax [phone]; e-mail: spbartlett@ brookes .ac .uk
Editorial Board
Prof. Gary P. Akehurst, University of Portsmouth Business Prof. Robert C. Lewis, University of Guelph, Ontario, Canada
School, Southsea, U.K. Frank McMahon, Dublin Institute of Technology, Republic of
Prof. Jon Bareham, University of Brighton, U.K. Ireland e-mail: [email protected]
Prof. John Beavis, Farnham, Surrey, U.K. Anthony G. Marshall, Florida International University,
Prof. John Fuller, Oxford, U.K. Florida, U.S.A.
Prof. Chuck Y. Gee, University of Hawaii, U.S.A. Prof. S. Medlik, Guildford, Surrey, U.K.
Dr Frank Go, Hong Kong Polytechnic, Hong Kong Dr Serge Perrot, Chevreuse, France
G. Michael Guthrie, BrightReasons Limited, Uxbridge, U.K. Dr J. R. Brent Ritchie, University of Calgary, Alberta,
Keith Johnson, The University of Huddersfield, W. Yorkshire, Canada
U.K. e-mail: [email protected]
Brendan M. Keegan, Marriott Service Group, Washington, Paul Slattery, Kleinwort Benson Securities Ltd, London, U.K.
USA. Prof. Donald Smith, Mount St Vincent University, Nova
Dr George Kibedi, GKIC International Consultants, Ontario, Scotia, Canada
Canada Prof. Derek Taylor, London, U.K.
Publishing Office: Elsevier Science Ltd, Bampfylde Street, Exeter EX1 2AH, UK [Tel. [phone];
Fax [phone]]
Production Editor: Briony Moon (e-mail: [email protected])
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Contents of Volume 15
Number 1
John O’Connor Editorial
Address by Yitzhak Rabin to the THA
Features
Viewpoints
Peter Jones Hospitality research - where have we got to?
Arthur Ingram and The new managerialism: review of human resources
Jon Baldwin development and student guide to public and private
organizations
Refereed Papers
Catherine L. Burgess A profile of the hotel financial controller in the United
Kingdom, United States and Hong Kong
Derek Taylor Cesar Ritz and Auguste Escoffier vs the Savoy Hotel
Company
Gary Hallam Contracting out food and beverage operations in
and Tom Baum hotels: a comparative study of practice in north
America and the United Kingdom
Kate Purcell Exploring the education-employment equation in
and Jarlath Quinn hospitality management: a comparison of graduates and
HNDs
Anita Eves, Michael Corney, Nutrition education of caterers in England and Wales
Michael Kipps and
Carol Noble
Reviews
Book Reviews
Number 2
John O’Connor Editorial
Features
Selected Papers from the IAHMS Conference, Gothenburg, November 1995
Silvia Sussmann and Responding to the electronic marketplace: lessons from
Michael Baker Destination Management Systems
Number 2 cont’d
Bob Brotherton and Towards an identification and classification of
Jane Shaw Critical Success Factors in UK Hotels Plc
John Beckett Exploring the possible impact of current and future
Information Technology developments on University
teaching and learning processes
Kimberley J. Harris International hospitality marketing on the Internet:
project “Interweave”
Refereed Papers
J. Bruce Tracey and How transformational leaders lead in the hospitality
Timothy R. Hinkin industry
Nerilee Hing An empirical analysis of the benefits and limitations for
restaurant franchisees
Raymond S. Schmidgall, Operations budgeting practices of lodging firms in the
Carl P. Borchgrevink and United States and Scandinavia
Odd Harald Zahl-Begnum
Number 3
John O’Connor
Features
Viewpoint
Tom Baum Unskilled work and the hospitality industry: myth or
reality?
Discussion Paper
Stephen Taylor and David Edgar Hospitality research: the emperor’s new clothes?
Refereed Papers
Jen-Hung Huang, Chun-Te Huang National character and response to unsatisfactory
and Soushan Wu hotel service
Hailin Qu and Sheuk Yee Cheng Attitudes towards utilizing older workers in the Hong
Kong hotel industry
Christopher M. Lowery and Predictors of union election outcomes and union support |
N. A. Beadles II in the hospitality industry
Michael S. Simons Liquor licensing—liability of licensees for the service
of liquor to intoxicated patrons involving claims with
third parties. Recent trends in Canada and the United
States and their relevance to the Australian jurisdiction
Number 3 cont’d
Dennis Harrington and Service quality and business performance in the UK
Gary Akehurst hotel industry
News
Call for Papers
Number 4
John O’ Connor Editorial
Michael Olsen Obituary: Eddystone C. Nebel III
Features
Discussion Papers
Noel O’Connor 307 Rediscovering vocational education
Sandro Formica 317 European hospitality and tourism education: differences
with the American model and future trends
Paper from the IAHMS Conference, Gothenburg, November 1995
Anna MacVicar 325 Computerized yield management systems: a
and John Rodger comparative analysis of the human resource
management implications
Refereed Papers
Conrad Lashley Research issues for employee empowerment in
hospitality organisations
Paul A. Phillips Strategic planning and business performance in the
quoted UK hotel sector: results of an exploratory study
Lan Li Predictors of expatriate hotel manager satisfaction in
Asian Pacific countries
Hong-bumm Kim Perceptual mapping of attributes and preferences: an
empirical examination of hotel F&B products in Korea
Reviews
Book Reviews
Volume Contents, Author
and Key Word Indexes,
Volume 15, 1996