International Journal of Hospitality Management 1992: Vol 11 Table of Contents PDF
Preview International Journal of Hospitality Management 1992: Vol 11 Table of Contents
International Journal of Hospitalit NAMALeMTen; Editor-in-Chief John O’Connor Associate Editor, U.S.A. Michael D. Olsen Volume 11, 1992 Published with the support of the International Association a Pe rg amon {> ress of Hotel Management Schools 2 Oxford ¢ New York @ Seoul ¢ Tokyo International Journal of Hospitality Management Editor-in-Chief Prof. John O’Connor, Head of the School of Hotel and Catering Management, Oxford Polytechnic, Headington, Oxford OX3 OBP, U.K. Tel. (0865) 819801; Fax (0865) 819878. Associate Editor, U.S.A. Prof. Michael D. Olsen, Department of Hotel, Restaurant and Institutional Management, Virginia Polytechnic Institute and State University, 362 Wallace Hall, Blacksburg, VA 24061, U.S.A. Tel. (703) 231-5515; Fax (703) 231-7826. Executive Editors Dr Ewout Cassee, President of [AHMS, Hogere Hotelschool, The Hague, Netherlands Prof. Philip Nailon, Department of Management Studies for Tourism and Hotel Industries, University of Surrey, Guildford, U.K. Prof. Abraham Pizam, Charles Forte Chair in Hotel Management, University of Surrey, Guildford, U.K. Prof. Brian Wise, Dean, Faculty of Business, Victoria University of Technology, Australia Publications Reviews Editors U.K. and Rest of World: Stephanie M. Jameson, Dept of Hotel and Catering Studies, Huddersfield Polytechnic, W. Yorkshire, HDI 3DN, U.K. Tel. (0484) 422288; Fax (0484) 514151. North America: Chekitan S. Dev, School of Hotel Administration, Cornell University, Ithaca, NY 14853, U.S.A. Editorial Assistant Sue Bartlett, School of Planning, Oxford Polytechnic, Headington, Oxford OX3 OBP, U.K. Fax (0865) 819559. Editorial Board Prof. Gary P. Akehurst, Touche Ross Management Consultants, David Kirk, Head of Department of Hospitality Studies, Queen Greene Belfield-Smith Division, Peterborough Court, 133 Fleet Margaret College, Clerwood Terrace, Edinburgh EH12 8TS, U.K. Street, London EC4A 2TR, U.K. Prof. Robert C. Lewis, School of Hotel and Food Administration, Dr Jon Bareham, Dean, Business School, Brighton Polytechnic, College of Family and Consumer Studies, University of Guelph, U.K. Guelph, Ontario, Canada NIG 2W1 Prof. John Beavis, School of Hospitality Management, Frank McMahon, Dublin College of Catering, Dublin Institute of International University — Europe, The Avenue, Bushey, Technology, Cathal Brugha Street, Dublin 1, Republic of Ireland Watford, Herts WD22LN, U.K. Anthony G. Marshall, Hospitality Management, Florida Prof. John Fuller, Oxford, U.K. International University, U.S.A. Prof. Chuck Y. Gee, School of Travel Industry Management, Prof. S. Medlik, 9A Pewley Hill, Guildford, Surrey GUI 3SQ, University of Hawaii, U.S.A. U.K. Frank Go, Department of Hospitality Management, Hong Kong Dr Serge Perrot, 2/ Allée de Port Royal, 78460 Chevreuse, France Polytechnic, Hung Hom, Kowloon, Hong Kong Dr J. R. Brent Ritchie, Associate Dean (International Programs), G. Michael Guthrie, Director, Mecca Leisure Group, Mecca Faculty of Management, University of Calgary, 2500 University House, London SE1 OPP, U.K. Drive NW, Calgary, Alberta, Canada T2N 1N4 Keith Johnson, Department of Catering Studies, Huddersfield Paul Slattery, Kleinwort Grieveson Securities Ltd, P.O. Box 560, Polytechnic, U.K. 20 Fenchurch St., London, EC3P 3DP, U.K. Brendan M. Keegan, Organization Development, Marriott Prof. Donald Smith, Tourism & Hospitality Management Program, Corporation, Washington DC, U.S.A. Mount St Vincent University, Nova Scotia, Canada Dr George Kibedi, GKIC, 48 Eunice Road, Willowdale, Ontario, Prof. Derek Taylor, 4 Rowan Walk, London N20NN, U.K. Canada M2K 2V5 The journal is supported by the International Association of Hotel Management Schools whose primary aim is to advance knowledge in the field of education for hotel management and related subjects. Current membership is derived from colleges in European countries, North America, Australasia and Africa. Membership is derived only from institutions offering courses at the highest level in the country concerned. The Editors are grateful for the support through sponsorship of the Mecca Leisure Group and the Savoy Educational Trust. Annual Subscription Rates (1993) Annual Institutional Subscription Rate (1993): £137.00 (U.S.$219.00). Sterling prices are definitive. U.S. dollar prices are quoted for convenience only, and are subject to exchange rate fluctuation. Prices include postage and insurance and are subject to change without notice. Subscription enquiries from customers in North America should be sent to: Pergamon Press Inc., 660 White Plains Road, Tarrytown, NY 10591-5153, U.S.A., and for the remainder of the world to: Pergamon Press Ltd, Headington Hill Hall, Oxford OX3 OBW, U.K. (Tel.: (0865) 794141; Fax: (0865) 60285). Back issues of all previously published volumes, in both hard copy and on microform, are available direct from Pergamon Press offices. Publishing and Advertising Offices Pergamon Press Ltd, Headington Hill Hall, Oxford OX3 OBW, U.K. Pergamon Press Inc., 660 White Plains Road, Tarrytown, NY 10591-5153, U.S.A. Copyright © 1993 Pergamon Press Ltd Published Quarterly in February, May, August and November. Contents of Volume 11 Number 1 February 1992 John O’Connor Editorial Articles Ray Pine Technology transfer in the hotel industry Bob Brotherton and Sean Mooney Yield Management — progress and prospects Michael S. Simons Competition law, air transport deregulation and the tourism industry in the European Economic Community Part I— A legal perspective Mark A. Bonn and Reducing turnover in the hospitality industry: an Louis R. Forbringer overview of recruitment, selection and retention Bradley M. Braun and The relative economic impact of convention and Brian Rungeling tourist visitors on a regional economy: a case study Reviews News Call for papers Calendar Addendum Erratum Software Survey Section May 1992 Number 2 John O’Connor 81 Editorial Articles Michael S. Simons 83 The European Commission’s Directive on package travel, package holidays and package tours June 1990 — Il Zafar U. Ahmed and 89 Marketing India as a tourist destination in North America — challenges and opportunities Franklin B. Krohn Lawrence Yu 99 Hotel development and structures in China Judi Brownell 111 Hospitality managers’ communication practices David A. Cranage and 129 A comparison of time series and econometric models William P. Andrew for forecasting restaurant sales ill Number 2 cont’d Ann Denvir and Labour turnover in London hotels and the cost Frank McMahon effectiveness of preventative measures Simon Crawford-Welch and An identification of the subject areas and research Ken W. McCleary techniques used in five hospitality-related journals Reviews Book Reviews News Call for papers Calendar Software Survey Section August 1992 Number 3 John O’Connor Editorial Features Discussion Paper Roy C. Wood Deviants and misfits: hotel and catering labour and the marginal worker thesis Articles George G. Fenich Convention center development: pros, cons and unanswered questions Rhodri Thomas and. State regulation and the hospitality industry: the case Huw Thomas of hot food take-aways Beverley Sparks and Communication and the service encounter: the value Victor J. Callan of convergence Sheng Liang Deng, Canadian hoteliers and their attitudes towards Chris Ryan and environmental issues Luis Moutinho J. John Lennon and The teaching of industrial and other sociologies in Roy C. Wood higher education: the case of hotel and catering management studies Leslie E. Cummings Hospitality solid waste minimization: a global frame Jusanne M. Vest and Job seeker gender and its relationship to work-related Suzanne K. Murrmann attributes News Calendar Software Survey Section Number 4 November 1992 John O’Connor Editorial Features Discussion Papers John Cousins Modern hospitality operations versus educational traditions Marc McDonald The statutory grading of hotels Martin Peacock Towards a new consumer John Theodorides Legal and financial issues influencing foreign and internal investment in Hungary — with reference to the hospitality industry Joseph A. Hegarty Towards establishing a new paradigm for tourism and hospitality development Articles Glenn F. Ross Tourism and hospitality industry job-attainment beliefs and work values among Australian school leavers John R. Dienhart, Service orientation of restaurant employees Mary B. Gregoire, Ronald G. Downey and Patrick K. Knight Peter W. Williams and Supervisory hotel employee perceptions of Michael Hunter management careers and professional development - requirements Roger J. Callan The British Standard 5750 — A quality control instrument for the hotel and catering industry — The case of Astley Bank Reviews Book Review Reports Calendar Title Page, Volume Contents, Author and Key Word Indexes, Volume 11, 1992 Reproduced with the permission of Pergamon Press Inc., by University _ Microfilms Inc. Duplication or resale without permission is prohibited.
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