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Interceptor Appliance User Guide version 4.0.1 PDF

156 Pages·2013·2.01 MB·English
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® Interceptor Appliance User’s Guide Version 4.0.1 July 2013 © 2013 Riverbed Technology. All rights reserved. Riverbed®, Cloud Steelhead®, Granite™, Interceptor®, RiOS®, Steelhead®, Think Fast®, Virtual Steelhead®, Whitewater®, Mazu®, Cascade®, Shark®, AirPcap®, BlockStream™, SkipWare®, TurboCap®, WinPcap®, Wireshark®, TrafficScript®, FlyScript™, WWOS™, and Stingray™ are trademarks or registered trademarks of Riverbed Technology, Inc. in the United States and other countries. Riverbed and any Riverbed product or service name or logo used herein are trademarks of Riverbed Technology. All other trademarks used herein belong to their respective owners. The trademarks and logos displayed herein cannot be used without the prior written consent of Riverbed Technology or their respective owners. Akamai® and the Akamai wave logo are registered trademarks of Akamai Technologies, Inc. SureRoute is a service mark of Akamai. Apple and Mac are registered trademarks of Apple, Incorporated in the United States and in other countries. Cisco is a registered trademark of Cisco Systems, Inc. and its affiliates in the United States and in other countries. EMC, Symmetrix, and SRDF are registered trademarks of EMC Corporation and its affiliates in the United States and in other countries. IBM, iSeries, and AS/400 are registered trademarks of IBM Corporation and its affiliates in the United States and in other countries. Linux is a trademark of Linus Torvalds in the United States and in other countries. Microsoft, Windows, Vista, Outlook, and Internet Explorer are trademarks or registered trademarks of Microsoft Corporation in the United States and in other countries. Oracle and JInitiator are trademarks or registered trademarks of Oracle Corporation in the United States and in other countries. UNIX is a registered trademark in the United States and in other countries, exclusively licensed through X/Open Company, Ltd. VMware, ESX, ESXi are trademarks or registered trademarks of VMware, Incorporated in the United States and in other countries. This product includes software developed by the University of California, Berkeley (and its contributors), EMC, and Comtech AHA Corporation. This product is derived from the RSA Data Security, Inc. MD5 Message-Digest Algorithm. NetApp Manageability Software Development Kit (NM SDK), including any third-party software available for review with such SDK which can be found at http://communities.netapp.com/docs/DOC-1152, and are included in a NOTICES file included within the downloaded files. For a list of open source software (including libraries) used in the development of this software along with associated copyright and license agreements, see the Riverbed Support site at https//support.riverbed.com. This documentation is furnished “AS IS” and is subject to change without notice and should not be construed as a commitment by Riverbed Technology. This documentation may not be copied, modified or distributed without the express authorization of Riverbed Technology and may be used only in connection with Riverbed products and services. Use, duplication, reproduction, release, modification, disclosure or transfer of this documentation is restricted in accordance with the Federal Acquisition Regulations as applied to civilian agencies and the Defense Federal Acquisition Regulation Supplement as applied to military agencies. This documentation qualifies as “commercial computer software documentation” and any use by the government shall be governed solely by these terms. All other use is prohibited. Riverbed Technology assumes no responsibility or liability for any errors or inaccuracies that may appear in this documentation. Riverbed Technology 199 Fremont Street San Francisco, CA 94105 Phone: 415.247.8800 Fax: 415.247.8801 Part Number Web: http://www.riverbed.com 712-00008-11 Contents Preface.........................................................................................................................................................1 About This Guide..........................................................................................................................................1 Audience..................................................................................................................................................1 Document Conventions.........................................................................................................................2 Product Dependencies and Compatibility.................................................................................................2 Hardware and Software Dependencies...............................................................................................3 Steelhead Appliance Compatibility.....................................................................................................3 Ethernet Network Compatibility.........................................................................................................3 SNMP-Based Management Compatibility..........................................................................................4 Antivirus Compatibility........................................................................................................................4 Additional Resources....................................................................................................................................5 Release Notes..........................................................................................................................................5 Riverbed Documentation and Support Knowledge Base.................................................................5 Contacting Riverbed......................................................................................................................................5 Internet.....................................................................................................................................................5 Technical Support...................................................................................................................................6 Professional Services..............................................................................................................................6 Documentation........................................................................................................................................6 Chapter 1 - Overview of the Interceptor Management Console.............................................................7 Connecting to the Interceptor Management Console...............................................................................7 Home Page...............................................................................................................................................9 Interceptor Appliance Command-Line Interface....................................................................................12 Navigating in the Interceptor Management Console.............................................................................13 Basic Procedures..........................................................................................................................................15 Saving Your Configuration.................................................................................................................15 Printing Pages and Reports.................................................................................................................15 Restarting the Interceptor Service......................................................................................................15 Logging Out..........................................................................................................................................15 Next Steps.....................................................................................................................................................16 Getting Help.................................................................................................................................................16 Interceptor Appliance User’s Guide iii Contents Displaying Online Help.......................................................................................................................17 Chapter 2 - Configuring the Interceptor Appliance...............................................................................19 Configuring Network Settings...................................................................................................................19 Configuring Host Settings...................................................................................................................20 Configuring the Base Interfaces.........................................................................................................24 Configuring In-Path Interfaces...........................................................................................................27 Configuring VLAN Segregation.........................................................................................................35 Configuring WCCP..............................................................................................................................37 Setting Port Labels................................................................................................................................42 Configuring Interceptor-to-Interceptor Communication...............................................................45 Configuring Interceptor-to-Steelhead Communication..................................................................53 Configuring the Xbridge Feature.......................................................................................................60 Configuring Optimization and Load Balancing......................................................................................61 Overview of Configuring Traffic Redirection...................................................................................61 Configuring General Service Settings (Standard Mode)................................................................64 Configuring In-Path Rules..................................................................................................................65 Setting Load-Balancing Rules.............................................................................................................67 Setting Connection Tracing Rules......................................................................................................74 Configuring Hardware Assist Rules (Standard Mode only)..........................................................75 Configuring System Settings......................................................................................................................78 Creating Announcements....................................................................................................................79 Setting Alarm Parameters...................................................................................................................80 Setting SNMP Parameters and Trap Receivers................................................................................82 Creating SNMP v3 Users.....................................................................................................................84 Configuring Authentication and Access Control............................................................................86 Setting Up Email Notifications...........................................................................................................90 Configuring Logging...........................................................................................................................91 Configuring Security Settings....................................................................................................................96 Configuring General Security Settings..............................................................................................96 Managing User Permissions...............................................................................................................97 Configuring RADIUS Server Authentication...................................................................................98 Configuring TACACS+ Server Authentication..............................................................................100 Configuring Management ACL Rules.............................................................................................102 Configuring Web Settings.................................................................................................................105 Maintaining Your System.........................................................................................................................107 Starting, Stopping, and Restarting the Service...............................................................................107 Displaying Scheduled Jobs and Job Status.....................................................................................108 Managing Licenses.............................................................................................................................109 Upgrading Your Software.................................................................................................................111 Rebooting and Shutting Down the Interceptor Appliance...........................................................112 Changing the Administrative Password................................................................................................113 Managing Configuration Files.................................................................................................................113 Chapter 3 - Displaying and Customizing Reports...............................................................................117 Displaying the Interface and In-Path Counters Reports......................................................................117 iv Interceptor Appliance User’s Guide Contents Displaying the Interface Counters Report......................................................................................117 The In-Path Counters Report (VLAN segregation mode)............................................................119 Displaying Diagnostics Reports..............................................................................................................120 Displaying Alarm Status Reports.....................................................................................................121 Displaying Connection Tracing Reports.........................................................................................124 Displaying CPU Utilization Reports................................................................................................125 Displaying Memory Paging Reports...............................................................................................126 Viewing Logs.......................................................................................................................................127 Downloading Logs.............................................................................................................................131 Viewing the System Dumps List......................................................................................................132 Viewing the Process Dumps List......................................................................................................133 Viewing the TCP Dumps List...........................................................................................................133 Exporting Report Data..............................................................................................................................137 Appendix A - Interceptor MIB................................................................................................................139 Accessing MIB Files...................................................................................................................................139 SNMP Traps................................................................................................................................................140 Index........................................................................................................................................................147 Interceptor Appliance User’s Guide v Contents vi Interceptor Appliance User’s Guide Preface Welcome to the Interceptor Appliance User’s Guide. Read this preface for an overview of the information provided in this guide and the documentation conventions used throughout, hardware and software dependencies, additional reading, and contact information. This preface includes the following sections:  “About This Guide” on page1  “Product Dependencies and Compatibility” on page2  “Additional Resources” on page5  “Contacting Riverbed” on page5 About This Guide The Interceptor Appliance User’s Guide describes how to configure and monitor the Interceptor appliance using the Management Console. This guide includes information relevant to the following products:  Riverbed Interceptor appliance (Interceptor appliance)  Riverbed Optimization System (RiOS)  Riverbed Steelhead appliance (Steelhead appliance) Audience This guide is written for storage and network administrators familiar with administering and managing WANs using common network protocols such as TCP, CIFS, HTTP, FTP, and NFS. You must also be familiar with administering and managing a network of deployed Steelhead appliances as described in the Steelhead Appliance Installation and Configuration Guide. Interceptor Appliance User’s Guide 1 Preface Product Dependencies and Compatibility Document Conventions This guide uses the following standard set of typographical conventions. Convention Meaning italics Within text, new terms and emphasized words appear in italic typeface. boldface Within text, CLI commands and GUI controls appear in bold typeface. Courier Code examples appear in Courier font: amnesiac > enable amnesiac # configure terminal < > Values that you specify appear in angle brackets: interface <ipaddress> [ ] Optional keywords or variables appear in brackets: ntp peer <addr> [version <number>] { } Required keywords or variables appear in braces: {delete <filename> | upload <filename>} | The pipe symbol represents a choice between the keyword or variable to the left or right of the symbol (the keyword or variable can be either optional or required): {delete <filename> | upload <filename>} Product Dependencies and Compatibility This section provides information about product dependencies and compatibility. It includes the following information:  “Hardware and Software Dependencies” on page3  “Steelhead Appliance Compatibility” on page3  “Ethernet Network Compatibility” on page3  “SNMP-Based Management Compatibility” on page4  “Antivirus Compatibility” on page4 2 Interceptor Appliance User’s Guide Product Dependencies and Compatibility Preface Hardware and Software Dependencies The following tables summarize the hardware and software requirements for the Interceptor appliance. Riverbed Component Hardware and Software Requirements Interceptor appliance 19-inch (483 mm) two- or four-post rack. Interceptor Management Console Any computer that supports a Web browser with a color image display. The Management Console has been tested with Mozilla Firefox v3.6 and Microsoft Internet Explorer v7 and v8. JavaScript and cookies must be enabled in your Web browser. Riverbed CLI Hardware Requirements Software and Operating System Requirements One of the following: Secure Shell (ssh). Free ssh clients include PuTTY for Windows computers, OpenSSH for many UNIX and UNIX-like operating (cid:129) An ASCII terminal or emulator that can systems, and Cygwin. connect to the serial console (9600 baud, 8 bits, no parity, 1 stop bit, and no flow control) (cid:129) A computer with a Secure Shell (ssh) client that is connected by an IP network to the appliance primary interface Steelhead Appliance Compatibility The Interceptor appliance is compatible with Steelhead appliance version 6.5.x and later. However, to use VLAN segregation with more than 24 VLAN interfaces per instance, Riverbed recommends Steelhead appliances running RiOS 8.0.1 or higher. Ethernet Network Compatibility The Interceptor appliance supports the following Ethernet networking standards:  Ethernet Logical Link Control (LLC) (IEEE 802.2 - 1998)  Fast Ethernet 100 Base-TX (IEEE 802.3 - 2008)  Gigabit Ethernet over Copper 1000 Base-T and Fiber 1000 Base-SX (LC connector) and Fiber 1000 Base LX (IEEE 802.3 - 2008)  10 Gigabit Ethernet over Fiber 10GBase-LR Single Mode and 10GBase-SR Multimode (IEEE 802.3 - 2008) The Interceptor appliance ports support the following connection types and speeds:  Primary - 10/100/1000 Base-T, auto-negotiating  Auxiliary - 10/100/1000 Base-T, auto-negotiating  LAN - 10/100/1000 Base-TX or 1000 Base-SX or 1000 Base-LX or 10GBase-LR or 10GBase-SR, depending on configuration  WAN - 10/100/1000 Base-TX or 1000 Base-SX or 1000 Base-LX or 10GBase-LR or 10GBase-SR, depending on configuration Interceptor Appliance User’s Guide 3 Preface Product Dependencies and Compatibility The Interceptor appliance supports VLAN Tagging (IEEE 802.1Q - 2005). It does not support the ISL protocol. All copper interfaces are auto-sensing for speed and duplex (IEEE 802.3 - 2008). The Interceptor appliance auto-negotiates speed and duplex mode for all data rates and supports full duplex mode and flow control (IEEE 802.3 – 2008). The Interceptor appliance with a Gigabit Ethernet card supports jumbo frames on in-path and primary ports. SNMP-Based Management Compatibility The Interceptor appliance supports a proprietary Riverbed MIB accessible through SNMP. SNMPv1 (RFCs 1155, 1157, 1212, and 1215), SNMPv2c (RFCs 1901, 2578, 2579, 2580, 3416, 3417, and 3418), and SNMPv3 are supported, although some MIB items might be accessible only through SNMPv3 and SNMPv2. SNMP support allows the Steelhead appliance to be integrated into network management systems such as Hewlett-Packard OpenView Network Node Manager, BMC Patrol, and other SNMP-based network management tools. Antivirus Compatibility Because it does not process TCP sessions, the Interceptor appliance has no compatibility issues with antivirus software. The Steelhead appliance has been tested with the following antivirus software with no impact on performance:  Network Associates (McAfee) VirusScan v7.0.0 Enterprise on the server  Network Associates (McAfee) VirusScan v7.1.0 Enterprise on the server  Network Associates (McAfee) VirusScan v7.1.0 Enterprise on the client  Symantec (Norton) AntiVirus Corporate Edition v8.1 on the server The Steelhead appliance has been tested with the following antivirus software with moderate impact on performance:  F-Secure Anti-Virus v5.43 on the client  F-Secure Anti-Virus v5.5 on the server  Network Associates (McAfee) NetShield v4.5 on the server  Network Associates VirusScan v4.5 for multiple platforms on the client  Symantec (Norton) AntiVirus Corporate Edition v8.1 on the client 4 Interceptor Appliance User’s Guide

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