Eberl / Puma Innovative Minds Innovative Minds A Look Inside Siemens’ Idea Machine by Ulrich Eberl and Joerg Puma Publicis Corporate Publishing Bibliographic information published by Die Deutsche Nationalbibliothek Die Deutsche Nationalbibliothek lists this publication in the Deutsche Nationalbibliografie; detailed bibliographic data is available in the Internet at http://dnb.d-nb.de. Illustrations used in the book: DONG Energy / Winther airphoto (page 114 right), akg-images (pages 249, 253), Prof. Dr. Wolfgang Ziegler / Dr. Joerg Puma (page 251), Bridgeman Art Library (page 254), Krones AG (page 256, lower picture). Copyright for all other illustrations: Siemens AG. This book was carefully produced. Nevertheless, authors and publisher do not warrant the information contained therein to be free of errors. Neither the authors nor the publisher can assume any liability or legal responsibility for omissions or errors. Terms reproduced in this book may be registered trademarks, the use of which by third parties for their own purposes may violate the rights of the owners of those trademarks. www.publicis-erlangen.de/books Contact for authors: [email protected] ISBN 978-3-89578-299-2 Editor: Siemens Aktiengesellschaft, Berlin and Munich Publisher: Publicis Corporate Publishing, Erlangen © 2007 by Publicis KommunikationsAgentur GmbH, GWA, Erlangen This publication and all parts thereof are protected by copyright. All rights reserved. Any use of it outside the strict provisions of the copyright law without the consent of the publisher is forbidden and will incur penalties. This applies particularly to reproduction, translation, microfilming or other processing, and to storage or processing in electronic systems. It also applies to the use of extracts from the text. Printed in Germany The Courage to Do Something New One thing that editorials, talk shows, political speeches, and even ad- vertising campaigns have in common is a preoccupation with the term “innovation.” Indeed, references to innovation are so frequent and in- flated that the word is at risk of becoming meaningless. Nevertheless, it is clear that a broad spectrum of the population has realized how im- portant innovations are for the success of companies and economies. Ac- cording to its original definition, as formulated by Joseph Alois Schum- peter, an innovation is a “creative restructuring.” More precisely, it is the commercially successful market application of an invention or other new idea. To put it simply, if research is the process of transforming money into knowledge, innovation is the process of transforming knowledge into money. Many management books describe the ideal way to generate innova- tions – by using the right strategies, tools and processes, for example. But reality is almost always more complicated, and the roads to innova- tion are more complex than management theories admit. Hardly any- thing has been published about how innovations are born, the charac- ter traits that make up a typical innovator, and what he or she has to do in order to overcome all sorts of obstacles. This book aims to close that gap by offering portraits of 30 inventors and innovators. Together with their teams – and in some cases with external partners – they have created some of the most successful innovations of recent years. Their achievements range from piezoinjector technology for automobiles to new computer and magnetic resonance tomographs, from the halogen lamp to industrial automation, and from the gas sensor for building technology to the gas turbine for power generation. Of course, not all of these developments have been instant successes; some are only now being implemented, while others have faced almost insurmountable ob- stacles. These portraits also show that alongside new products, innova- tions often involve the optimization of processes or the development of new business models. Over and over, we’ve been asked who is responsible for successful – and unsuccessful – innovations at Siemens. As with most things, the story is more complicated than one might expect. Innovators are by no means only researchers and developers; their ranks include specialists in marketing, production and sales, as well as strategists and managers, all of whom play a role in propelling an idea from its inception to market The Courage to Do Something New 5 success. For those interested in generating their own innovations, this book will prove to be a veritable treasure trove of new approaches from successful innovators, which we hope will inspire you too to strike out in new directions! Seek out the partners you need to reach your goal. And if you’re a manager, create an environment that will attract, promote and challenge outstanding innovators. After all, a culture of innovation is the fertile ground in which tomorrow’s innovations will bear rich fruit. Have the courage to do something new – and enjoy the journey! Knowing that you’ve helped to shape our future will make all your efforts worthwhile. Munich, April 2007 Ulrich Eberl and Joerg Puma 6 The Courage to Do Something New Contents Innovators as Entrepreneurs Hermann Requardt It’s All About People 12 Klaus Wucherer Helping to Shape Tomorrow’s World 15 Managers on Innovation 19 Visionary Personalities Piezo Injection – Keeping Faith with an Idea 22 Paradigm Shift – The Electronic Wedge Brake 30 Sensors in the Wall 38 Digital Bloodhounds 45 Merging Data Streams 52 New Momentum for Trains 58 The Colors of Success 64 The Path Is the Goal Factory of the Future 74 Revolution According to Plan – Whole-body MR Tomography 81 Reactive Power Counts Too – New Solutions in Power Transmission 90 All Ears for Customers 97 Analysis Instead of Spontaneity – Innovation Steps for Gas Turbines 104 Harnessing the Wind 112 Contents Siemens and the World The Future of Manufacturing Execution Systems 123 I-WLAN – From University Research to a Global Product 129 Biolab on a Chip 136 Recipe for Success from China 143 Simplicity as a Principle – Telephoning via Cable Networks 150 An Ocean of Energy 156 Innovation Is More Than Technology Machines for People 166 The Power to Keep Ideas Alive 174 Software for a Global Player 179 Financing by Saving 185 Body Codes 191 The Yin and Yang of Innovation 199 From Idea to Business Success From “Local Hero” to Number One in Automation 210 The Universal Language for Medical Systems 217 The Man Who Helped the U.S. Postal Service to Save Hundreds of Millions of Dollars 226 Ups and Downs in the Communication Age 232 The Triumph of the Halogen Lamp 239 A Final Picture 247 The Authors 255 Contents 9
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