« EMPLOYMENT Innovations in Labour Market Policies Innovations in THE AUSTRALIAN WAY Labour Market With the introduction of Job Network on 1 May 1998, job matching and other Policies employment assistance services in Australia were subcontracted to hundreds of private and community organisations. How well has this radical innovation worked? When jobseekers have to give something to the community in return THE AUSTRALIAN WAY for receiving unemployment benefits, what are the results? Which of Australia’s I many innovations across a wide range of other labour market programmes could n n be adopted by other countries? Following extensive reforms to a complex o v industrial relations system to promote enterprise bargaining, what is the best way a forward? This publication provides an in-depth analysis of industrial relations and ti o labour market policies, with particular attention to recent insights from three years n EMPLOYMENT s of operating experience with a contestable employment services market. i n L a b o u r M a r k e t P o l i c i e s T H All OECD books and periodicals are now available on line E A U S www.SourceOECD.org T R A L IA N W www.oecd.org A Y ISBN 92-64-18735-9 81 2001 11 1 P -:HSTCQE=V]\XZV: cover.fm Page 1 Thursday, July 12, 2001 3:24 PM Innovations in Labour Market Policies THE AUSTRALIAN WAY ORGANISATION FOR ECONOMIC CO-OPERATION AND DEVELOPMENT cover.fm Page 2 Thursday, July 12, 2001 3:24 PM ORGANISATION FOR ECONOMIC CO-OPERATION AND DEVELOPMENT Pursuant to Article 1 of the Convention signed in Paris on 14th December 1960, and which came into force on 30th September 1961, the Organisation for Economic Co-operation and Development (OECD) shall promote policies designed: – to achieve the highest sustainable economic growth and employment and a rising standard of living in Member countries, while maintaining financial stability, and thus to contribute to the development of the world economy; – to contribute to sound economic expansion in Member as well as non-member countries in the process of economic development; and – to contribute to the expansion of world trade on a multilateral, non- discriminatory basis in accordance with international obligations. The original Member countries of the OECD are Austria, Belgium, Canada, Denmark, France, Germany, Greece, Iceland, Ireland, Italy, Luxembourg, the Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, Turkey, the United Kingdom and the United States. The following countries became Members subsequently through accession at the dates indicated hereafter: Japan (28th April 1964), Finland (28th January 1969), Australia (7th June 1971), New Zealand (29th May 1973), Mexico (18th May 1994), the Czech Republic (21stDecember1995), Hungary (7th May 1996), Poland (22ndNovember1996), Korea (12th December 1996) and the Slovak Republic (14th December2000). The Commission of the European Communities takes part in the work of the OECD (Article 13 of the OECD Convention). Publié en français sous le titre : DES POLITIQUES DU MARCHÉ DU TRAVAIL NOVATRICES La méthode australienne © OECD 2001 Permission to reproduce a portion of this work for non-commercial purposes or classroom use should be obtained through the Centre français d’exploitation du droit de copie (CFC), 20, rue des Grands-Augustins, 75006 Paris, France, tel. (33-1) 44 07 47 70, fax (33-1) 46 34 67 19, for every country except the United States. In the United States permission should beobtained through the Copyright Clearance Center, Customer Service, (508)750-8400, 222Rosewood Drive, Danvers, MA 01923 USA, or CCC Online: www.copyright.com. All other applications for permission to reproduce or translate all or part of this book should be made to OECD Publications, 2, rue André-Pascal, 75775 Paris Cedex 16, France. Foreword This review examines labour market policy and industrial relations reform in Australia. It is part of a series on the Public Employment Service and labour market policies in OECD countries, with 19 countries covered since the early 1990s. Other recent publications in this series have been The Public Employment Service in the United States [OECD (1999e)] and Pushing Ahead with Reform in Korea: Labour Market and Social Safety-net Policies[OECD (2000h)]. The volume draws upon information collected by Secretariat staff during a visit to Australia in October2000 and submissions by the Australian government. It has been prepared by David Grubb, Douglas Lippoldt and Peter Tergeist from the OECD’s Directorate for Education, Employment, Labour and Social Affairs. A draft of the review was discussed by the Employment, Labour and Social Affairs Committee in April2001. In late May2001, shortly before going to press, the Australian government announced a package of measures which are summarised in a box that appears after the Summary and Conclusions section, but are not otherwise reflected in the text. This volume is published on the responsibility of the Secretary-General of the OECD. 3 © OECD 2001 Table of contents Foreword...................................................................................................................... 3 Introduction................................................................................................................. 11 Summary and Conclusions........................................................................................ 13 A. Overview: the recasting of labour market policy and labour market institutions...................................................................................................... 13 B. Job Network.................................................................................................... 15 C. Unemployment benefits............................................................................... 25 D. Active labour market programmes.............................................................. 31 E. Labour market policy and the process of government............................ 39 F. Issues in workplace relations reform........................................................... 43 Chapter 1 Setting the Scene: an Overview of the Australian Labour Market.. 55 A. Introduction –land, population and economic development................ 55 B. The labour force and employment.............................................................. 58 C. Unemployment............................................................................................... 68 D. Income inequality and poverty.................................................................... 71 E. Government.................................................................................................... 72 F. The post-war evolution of Australian labour market policy..................... 75 G. The current labour market policy framework............................................. 80 H. Setting the scene........................................................................................... 85 Chapter 2 The Institutional Set-up of Labour Market Policy and Employment Services....................................................................... 87 A. Introduction.................................................................................................... 87 B. Labour market agencies and actors............................................................ 87 C. Job Network contracting, payment mechanisms and member profile... 95 D. Labour market programmes outside the Job Network.............................110 E. Human Resources for employment services..............................................111 Chapter 3 The Job Network System and Placement issues................................115 A. Introduction....................................................................................................115 B. Job Network services.....................................................................................115 5 © OECD 2001 Innovations in Labour Market Policies: the Australian Way C. System components and client flows..........................................................120 D. Referrals of clients for service......................................................................123 E. Job Network information flows and complaints procedures....................129 F. AJS and vacancy registration........................................................................130 G. Job Network outcomes..................................................................................132 H. Enhancement of Job Network placement activity.....................................140 Chapter 4 Unemployment and Related Benefits..................................................151 A. Overview..........................................................................................................151 B. Benefit entitlement structures: withdrawal rates, individualisation and other features to facilitate taking up work..........................................155 C. Eligibility conditions for unemployment benefits....................................163 D. Centrelink processes.....................................................................................172 E. The labour market impact of administration, entitlement and eligibility conditions..............................................................................184 F. Related benefits.............................................................................................189 G. Welfare reform................................................................................................193 Chapter 5 Labour Market Programmes..................................................................197 A. Introduction....................................................................................................197 B. Labour market programmes in the 1990s...................................................197 C. Programme provision within Job Network..................................................206 D. Work for the Dole...........................................................................................209 E. Evaluations of the net impact of labour market programmes.................213 F. Three large programme areas: youth and training, indigenous and disability programmes...........................................................................223 G. Specialist programmes for severely disadvantaged jobseekers, labour market re-entrants and regional initiatives...................................224 Chapter 6 Workplace Relations and Wage Determination..................................229 A. Introduction....................................................................................................229 B. The evolution of the regulatory environment............................................230 C. The employment relations parties..............................................................232 D. Main features of industrial relations reform...............................................240 E. Outcome indicators........................................................................................248 F. Summary..........................................................................................................262 Annex A Optimal Payment Mechanisms for the Competitive Provision of Employment Services...........................................................................265 6 Annex B Training and Youth Programmes..............................................................271 © OECD 2001 Table of Contents Annex C Indigenous Programmes...........................................................................280 Annex D Disability Programmes..............................................................................286 Notes.............................................................................................................................295 Bibliography................................................................................................................325 Glossary........................................................................................................................343 Boxes Australians Working Together............................................................................ 51 Box 1.1. Official statistics on the indigenous population........................ 56 Box 1.2. Casual employment....................................................................... 65 Box 1.3. Labour market programme indicators......................................... 84 Box 2.1. Service changes during the first and second tender periods of Job Network.................................................................103 Box 2.2. Information technology support for Job Network......................105 Box 6.1. EPL in Australia..............................................................................238 Box 6.2. ILO Comments on workplace relations regulation in Australia.244 Tables and Charts Chapter 1 Table 1.1. GDP per capita at current market prices, 1999.......................... 58 Table 1.2. Labour force participation and employment in OECD countries, 1999................................................................ 60 Table 1.3. Labour force participation rates and employment/population ratios by age, 1999.......................................................................... 63 Table 1.4. Educational attainment and literacy........................................... 67 Table 1.5. Unemployment rates for selected demographic groups.......... 70 Table 1.6. Unemployment rates by state...................................................... 71 Table 1.7. Indicators of income inequality and poverty, mid-1980s to mid-1990s................................................................ 73 Chart 1.1. Real GDP, Australia........................................................................ 59 Chart 1.2.a. Labour force participation rates, Australia, 1980-1999.............. 61 Chart 1.2.b. Employment/Population ratios, Australia, 1980-1999............... 61 Chart 1.3. Civilian employment, Australia, 1980-2000................................. 63 Chart 1.4. Civilian employment by industry, selected OECD countries, 1999.................................................................................................. 64 Chart 1.5. Education and employment participation of teenagers, Australia, 1986-2000....................................................................... 68 7 © OECD 2001 Innovations in Labour Market Policies: the Australian Way Chart 1.6. Unemployment benefit recipients and total unemployed, Australia........................................................................................... 69 Chart 1.7. Share of Gross Domestic Product spent on income support, Australia........................................................................................... 72 Chart 1.8. Labour market programme indicators, Australia, 1989-2000.... 85 Figure 1.1. Map of Australia............................................................................. 56 Chapter 2 Table 2.1. Job Network members and sites by type of service, 1998-2000......................................................................................... 97 Table 2.2. Number of Job Network services by sites and specialist services, May 1998......................................................................... 97 Chart 2.1. Main actors in labour market policy and employment services, Australia.......................................................................... 91 Chapter 3 Table 3.1. Method of recruitment used in previous 12 months................120 Table 3.2. Job Seeker Classification Instrument, selection rates for Intensive Assistance, various groups of jobseekers, May to August 1998........................................................................127 Table 3.3. Job search experience of unemployed persons........................133 Table 3.4. Job Network referrals and commencements..............................134 Table 3.5. Job Network: characteristics of those commencing measures.136 Table 3.6. Observed post-assistance outcomes for Job Network and Working Nation participants.................................................137 Table 3.7. Basic employment service flows, stocks and market share indicators.........................................................................................141 Chart 3.1. Job Network: flows of unemployed jobseekers.........................122 Chart 3.2. Monthly vacancies and placements............................................139 Table 3.A.1. Selected employment assistance measures: Job Network, CSP and DES...................................................................................145 Chapter 4 Table 4.1. Selected income support and related payments and programmes, September to December 1998.....................152 Table 4.2. Number of recipients of basic income support payments, 1965 to 1998....................................................................................154 Table 4.3. Change in the number of unemployed with earnings in certain ranges between the May1995 and August1996 comparable data sets....................................................................161 Table 4.4. Selected changes to labour market behavioural criteria for benefit eligibility to 1997........................................................166 8 Table 4.5. Mutual Obligation Options in 2000/01.........................................171 © OECD 2001 Table of Contents Table 4.6. Schedule of unemployment benefit reductions and non-payment periods............................................................176 Table 4.7. Unemployment benefit refusals and sanctions, 10July 1997 to 30November 1997...............................................177 Table 4.8. Breaches resulting from reports by Job Network members, 1999/2000.........................................................................................179 Table 4.9. Reviews and appeals of decisions concerning eligibility for Newstart Allowance, 1999-2000..............................................183 Chart 4.1. Unemployment beneficiaries and labour force survey unemployment, relative number and long-term shares..........156 Chart 4.2. Proportion of unemployment beneficiaries with earnings.......159 Chart 4.3. Schedules for net income at different levels of gross earnings before and after July1995 changes to the income test............160 Chapter 5 Table 5.1. Public labour market programme expenditure and participant inflows, 1995/96 and 1998/99.............................203 Table 5.2. Employment rates for participants in labour market programmes and control groups, 1996........................................214 Table 5.3. Comparison of three-month employment status for the SEUP sample......................................................................215 Table 5.4. The net impact of programme participation in SEUP programme participation and control groups.............216 Chapter 6 Table 6.1. Number of unions and union members by trade union size...234 Table 6.2. Selected AIRC caseload categories.............................................237 Table 6.3. Stepping stones in Australian workplace reform.......................241 Table 6.4. Methods of pay determination....................................................249 Table 6.5. Trade union density by selected indicators...............................253 Chart 6.1. Trade union membership and density, Australia......................252 Chart 6.2. Strike rates......................................................................................256 Chart 6.3. Real wages per employee in selected OECD countries...........258 Chart 6.4. Real compensation per employee and labour productivity, Australia...........................................................................................259 Chart 6.5. Trends in earnings dispersion D9/D1, selected OECD countries..........................................................................................260 9 © OECD 2001 Introduction This report examines labour market policy in Australia, with attention to both workplace relations and the functions of job-broking, benefit administration and referral to and administration of labour market programmes which typically make up the Public Employment Service (PES). However, Australia has been among the first OECD countries to introduce market-type mechanisms into job-broking and related employment services. Since the introduction of Job Network in 1998, employment services are mainly offered by independent providers from the private and community sector. The remaining government body is offering services on the same terms and conditions as the private providers, and has retained only a relatively minor market share in the market. This radical transformation of employment service delivery is without parallel in OECD countries, and it shows that the delivery of publicly-financed employment services by private and community providers is a viable option. Another significant recent development has been the government’s intention of retaining only the most cost-effective active labour market programmes. This led to the abolition of the main long-term training and subsidised employment programmes for the unemployed, although many smaller programmes for particular target groups were retained or introduced. A third development has been an increased emphasis on the principle of “Mutual Obligation” in the benefit system which requires some people who have been unemployed for some time to take up one of a number of options (including part-time and voluntary work), or participate in a new job-creation programme called “Work for the Dole”. Against a background of rapid economic growth, unemployment fell rapidly during the early years of these new policies. Industrial relations can make an important contribution to labour market efficiency. Australia’s industrial relations system is exceptional in that most workers are covered by “awards” set through a quasi-judicial system of conciliation and arbitration operating through industrial tribunals at both state and Commonwealth levels. Awards, which originated as a response to industrial disputes, set wages and other conditions of work for a large proportion of workers. Over the last decade, the system has been undergoing a paradigm shift in that awards are rapidly losing in importance in favour of bargained agreements at 11 © OECD 2001