Innovations in Healthcare Management: Cost-Effective and Sustainable Solutions PDF
Preview Innovations in Healthcare Management: Cost-Effective and Sustainable Solutions
Healthcare Management / Quality & Patient Safety Singh Lillrank Innovations I n in Healthcare n Innovations in Healthcare Management o v COST-EFFECTIVE AND SUSTAINABLE SOLUTIONS a a s f t Managgementd i f g As developed economies enter a period of slower growth, o f t emerging economies such as India have become prime n y a examples of how more can be achieved with less. Innovations s d f in Healthcare Management: Cost-Effective and Sustainable f g i d g Solutions explores recent innovations in healthcare from a n g h global and Indian perspective. Cost-Effective atnd Sustainable Solutiofns H a The book presents new concepts, methods, and tools for e f g low-cost, high-volume solutions that improve access to care. a g It describes how to organize resources and flows so that given l h t f targets—including cost, clinical quality, and patient experi- h ence—can be achieved with available resources. It also covers c nontraditional ecosystems of innovation outside of pure technolo- a gy, such as social persuasion, rural health delivery, exploitation r of economies of scale, prevention-oriented primary care, e medical education, and hospital design. M After reading this book, readers will possess the understanding a required to implement new ideas and new models of delivery n of affordable care in healthcare systems around the world. a g e m e n t VVKK SSiinngghh (cid:127)(cid:127) PPaauull LLiillllrraannkk K23858 ISBN: 978-1-4822-5209-5 90000 9 781482 252095 Endorsements for the Book Praise for Innovations in Healthcare Management: Cost-Effective and Sustainable Solutions This is a timely and well-considered book. The majority of leadership texts have a Western-centric approach, with Western ideologies and approaches dominating the literature. This book explores Western man- agement philosophies, in particular the Lean approach to management, and applies them to developing countries with a significant focus on the Indian subcontinent. The global approach taken by this book to the sub- stantial challenges faced by nations throughout the world identifies the commonalities and differences in the solutions and implementation of global health care and the major role that leadership plays in both the identification and the application of health-care policy, appropriate to the environment in which they are delivered. Leaders predominantly create context and this wide-ranging text contributes significantly to the analy- sis of the leadership required to provide sustainable and affordable global health care. I would recommend it to all those with an interest in the global health economy. Richard Hayward Course Leader MSc HealthCare Management Anglia Ruskin University, United Kingdom I wish to congratulate Dr. V. K. Singh and Paul Lillrank for their insight- ful book, Innovations in Healthcare Management: Cost-Effective and Sustainable Solutions, highlighting the strengths and pitfalls of the health- care system prevailing in India and in many countries the world over. We at Gulf Medical University and its affiliated network of GMC Hospitals, the first private teaching hospitals in the UAE, focus on innovation: innovation in education, health care, and research. With a reach to a wider population and offering affordable services, we have successfully imple- mented many trendsetting features over the last decade. I feel services offered through e-health and m-health will be the key in the next decade, which can reach and benefit people in remote areas. Overall, I find this book to be a useful read for all and would open up a dialogue, paving the way for new line of thinking in developing technologies for health maintenance, aligning purpose with people and performance, private– public partnerships, innovations in emerging economies, and innovative approaches to build health-care facilities. I once again congratulate the authors for their efforts. Thumbay Moideen Founder President—Board of Governors Gulf Medical University and GMC Hospitals Ajman, United Arab Emirates Congratulations on your marvelous initiative in producing this excit- ing book. This appears to be a very interesting and ambitious book on health-care management, which must surely be welcome in the current challenging environment for health care worldwide. The list of contribu- tors is very impressive, as all of them are involved in different innova- tive initiatives in health care around the world. Many of the initiatives are exciting and indicate new directions for the future in making health care sustainable. We can certainly learn from experts from the United States, United Kingdom, India, or elsewhere as the problems faced in health care are common and global. Dr. Abu Bakar Suleiman President, International Medical University, Kuala Lumpur Chairman, IHH Healthcare Berhad Adviser, Malaysian Society for Quality in Health This book is eminently practical. Readers will find much to imitate in the numerous and varied case studies. I hope that many will also be inspired by the successes of others to create their own innovations. David Wittenberg CEO The Innovation Workgroup, India This book is a great tool for anyone across the world. Africa inclusive is planning to improve health-care delivery in a cost-effective manner. It gives the reader most of anything one would want on cost-effective and sustainable solutions in the management of a troubled health-care indus- try. The authors advocate the use of innovations in health maintenance, health-care management, health prevention, as well as in the health sup- ply chain as a means of changing the way we care about patients with limited resources. The authors give very practical examples that can be implemented easily, thus making the book useful in many settings across the world. This is a book worth reading by health-care workers, particu- larly health managers and hospital CEOs. Wishing you greater success in this endeavor. Dr. Marina Alois Njelekela Executive Director Muhimbili National Hospital Dar es Salaam, Tanzania Admiral Singh and Professor Paul Lillrank have done a great service by conceiving and birthing this exciting book, particularly in assem- bling a diverse “A Team” of Indian and global experts to write the chapters. The book is very timely, for India and the world are at critical inflection points in health. Enormous challenges are intersecting with the opportunities created by new thinking and new technologies. As this exciting book describes, there are huge shifts underway: sick care to wellness, facilities-based to doorstep health, expert and separate to holistic and person-centered, and artisanal to big data-driven science. India faces horrendous levels of malnutrition and stunting in its youth, an explosion of noncommunicable diseases (NCDs) in its adults, and critical shortages in trained personnel. However, it must find ways to provide wellness to hundreds of millions of citizens at the base of the pyramid; the Western model of medicine simply will not work. From theory to specific proposals to on-the-ground examples, this book shows how India could lead the world by reinventing the provision of well-being. Read it. David K. Aylward Senior Advisor, Global Health and Technology Ashoka—Innovators for the Public Former First Executive Director of the mHealth Alliance Arlington, Virginia I am excited to learn more from your book, Innovations in Healthcare Management. I am sure, with the topics you have chosen, it would be of immense benefit to the doctors and engineers who want to get into the field of health care. Affordable innovations are something we require, and should be of extreme help for the poor population of the country. The con- tributors of this book are internationally and nationally renowned experts in their fields. Wishing you all the best. Professor Yogesh Chawla Director Post Graduate Institute of Medial Education & Research Chandigarh, India The editors have put together an impressive group of professionals with deep insight to analyze the present situation and provide directions to optimizing the resources to maximize the benefits of intelligent, inno- vative, and ground-up approach to health-care delivery. The readers will greatly benefit from the authors’ hands-on experience. Health care is dynamic and obsolescence of technology and methodology is rapid. India is a unique country with equal preponderance of communicable and non- communicable (lifestyle) diseases. Medical professionals who provide care to captive populations in state and federally funded hospitals have a unique advantage to follow up with patients for outcomes over a certain period of time. When scientifically planned, such exercises can provide important information on treatment protocols that can be applied at a national level. This will be extremely useful in infectious diseases to pre- vent antibiotic resistance and save precious resources. Similarly, readers of this book may be inspired to chart new courses in the field of clinical epidemiology, pharmacoeconomics, pharmacoepidemiology, and other emerging disciplines. Dr. Vijai Kumar President and Chief Medical Officer Excel Life Sciences, Inc. Durham, North Carolina This book, Innovations in Healthcare Management, discusses in depth the challenges posed in various domains of health care, and proposes solutions centered over the Lean principles from a global and also Indian practice setting. Cost-effectiveness and a sustainable model for primary health care in emerging economies, behavioral changes and health literacy, and so on, are very well discussed. Management tools and techniques have their origins in the manufacturing industry. The characteristics of the health-care industry are unique and need to be specifically calibrated to achieve the levels of success other industries have demonstrated. This book discusses opportunities of learning from industry and t ailors those to suit health-care requirements. Examples of frugal innovation in health care and building an innovative culture through Lean are very interesting. Patients’ expectations are constantly on the rise, and so are the health-care costs. Efforts need to be made at the stage of hospital planning and designing to facilitate Lean operations. New tools of information and communication technology (ICT) and evidence-based practice of these concepts are discussed. The various chapters in this book offer the reader the key concepts of Lean in health care with a structured approach, ulti- mately benefitting all the stakeholders, primarily the patients, in availing better quality and service. Dr. Murali Rao Head of Dental Department, Panaga Health Centre Brunei Shell Petroleum, Brunei Darussalam Innovations in Healthcare Management answers the need for a criti- cal discourse on global questions pertaining to sustainable health care for all. The golden thread that runs through each of the chapters is clear and highlights the need to do more with less, especially in emerg- ing economies. This book is not only authored by experts in their respective fields in health care, but offers an authentic and thought- provoking insight into a wide range of advances in modern health- care management that provides both conceptual depth and extensive practical application. The text is recommended for both inexperienced health-care professionals and policy makers, as it provides unique per- spectives on current health-care challenges, especially relating to sus- tainable health care. Professor Dalena van Rooyen Director, School of Clinical Care Sciences Nelson Mandela Metropolitan University, South Africa Addressing one of our times’ most important challenges—how to provide affordable and sustainable health care to all citizens—the editors of this book have gathered an impressive group of contributors that together pro- vide a wide array of innovative examples in a broad international setting. It is a vital effort that enhances learning and proliferation of new ways to organize and deliver health care under strong constraints. I recommend decision makers as well as health-care professionals to invest their time in sharing the insights provided and get inspired to turn valuable ideas into a better practice. Dr. Hans Winberg Secretary General Leading Health Care Foundation, founded by the Stockholm School of Economics, Sweden The delivery of health care has changed greatly both in form and in func- tion over the last century. Although the delivery of health care was for- merly the domain of the local general practitioner (GP) and proximate health systems, today there is an increasingly bewildering choice of doc- tors and access to global health systems. These changes have brought significant advances to health care but have often left its recipients con- fused and unsure as to the quality of care they can access. This book has brought together leaders in their respective fields, who have addressed the continuum of care right from preventive medicine, hospital design through to the various modes of health-care delivery. They have dis- cussed interesting innovations worldwide that have driven positive pro- cess changes in medical systems. I would highly recommend this book to anyone who is passionate about improving access to cost-effective and efficient health care for patients all around the globe irrespective of loca- tion or socioeconomic status. Dr. Chandy Abraham Facility Director and Head Medical Services Health City, Cayman Islands Innovations in Healthcare Management
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