INNOVATION In recent years, a great deal of attention has been focussed on the undertaking of managing innovation. Without the right focus, resourcing and capabilities, firms struggle to create value through innovation. However, the task of managing innovation is one of continuous paradoxes where an overly structured mind-set can impede entrepreneurship, creativity, culture and the right conditions for disruption. The question remains of how we can have the right lens to properly understand and appreciate innovation, and how we can have a flexible set of tools, techniques and perspectives to support innovation. This concise text introduces readers to one of the fundamental ideas in the business world. Insights into the key ingredients of innovation, including business models, services, entrepreneurship and creativity are analysed alongside core contexts, such as disruptive technology. Students of business and management will appre- ciate additional coverage of the future of the field, including open innovation and the dark side of digital disruption. This accessible book provides a thought-provoking, stimulating perspective that will make it a valuable resource for a range of academic and student audi- ences across business and management disciplines. Renu Agarwal is Professor in Management at the UTS Business School, Sydney. Her research interests are quite diverse including the disciplinary fields of service innovation, service value networks, supply chain management, dynamic capabil- ity building, management practices, innovation and productivity. Her research study and teaching include strategic supply chain management, innovation and entrepreneurship, fostering and measuring dynamic management capabilities that enhance organisational and managerial capabilities. Eric Patterson is a Director for a multinational consulting firm advising major government organisations on business planning and strategy execution. He works across multiple levels of Australian government on programmes and priorities delivering new infrastructure and services, and improvements in the workings of government. His expertise spans government portfolio management, investment planning and programme assurance in transport, education, justice/defence, civil government, and energy and utilities. Sancheeta Pugalia is a final-year Doctorate student in the School of I nformation, Systems, and Modelling at University Technology Sydney, Australia. Her area of expertise is entrepreneurship and innovation. Building on her expertise, her doctorate research focusses on looking at women entrepreneurs in the technol- ogy sector where she closely monitors the root causes of lower participation rate of women entrepreneurs in this industry. Prior to pursuing her PhD, she did her Master by Research programme from the Indian Institute of Technology Madras, India, and focussed her research in the area of student entrepreneurship. Roy Green is Emeritus Professor and Special Innovation Advisor at the University of Technology Sydney. Roy graduated with first-class honours from the University of Adelaide and gained a PhD in Economics from the University of Cambridge, where he was also a Research Fellow. He has worked in universi- ties, business and government in Australia and overseas, including as Dean of the UTS Business School, Dean of the Macquarie Graduate School of Management and Dean and Vice-President for Research at the National University of Ireland, Galway. He is also a Conjoint Professor at the University of Newcastle and a Fellow of the Irish Academy of Management. INNOVATION Edited by Renu Agarwal, Eric Patterson, Sancheeta Pugalia and Roy Green Cover image: Getty/Eoneren First published 2023 by Routledge 4 Park Square, Milton Park, Abingdon, Oxon OX14 4RN and by Routledge 605 Third Avenue, New York, NY 10158 Routledge is an imprint of the Taylor & Francis Group, an informa business © 2023 selection and editorial matter, Renu Agarwal, Eric Patterson, Sancheeta Pugalia and Roy Green; individual chapters, the contributors The right of Renu Agarwal, Eric Patterson, Sancheeta Pugalia and Roy Green to be identified as the authors of the editorial material, and of the authors for their individual chapters, has been asserted in accordance with sections 77 and 78 of the Copyright, Designs and Patents Act 1988. All rights reserved. No part of this book may be reprinted or reproduced or utilised in any form or by any electronic, mechanical, or other means, now known or hereafter invented, including photocopying and recording, or in any information storage or retrieval system, without permission in writing from the publishers. Trademark notice: Product or corporate names may be trademarks or registered trademarks, and are used only for identification and explanation without intent to infringe. British Library Cataloguing-in-Publication Data A catalogue record for this book is available from the British Library Library of Congress Cataloging-in-Publication Data A catalog record has been requested for this book ISBN: 978-0-367-36442-7 (hbk) ISBN: 978-0-367-34302-6 (pbk) ISBN: 978-0-429-34603-3 (ebk) DOI: 10.4324/9780429346033 Typeset in Bembo by codeMantra CONTENTS List of figures ix List of tables xi Editors xiii Contributors xvii Preface xxvii PART 1 A call to action for innovation management 1 1 The changing nature of innovation management: a reflective essay 2 Mark Dodgson 2 Setting up for Innovation Management 17 Mathew Donald PART 2 Key ingredients for successful innovation management 39 3 Climate for innovation: a critical lever in the leadership of innovation 40 Rob Sheffield, Selen Kars-Unluoglu and Carol Jarvis vi Contents 4 Mobilizing management controls in innovation projects 61 Minna Saunila and Ilse Svensson de Jong 5 Unveiling “The Innovation Algorithm”: the New Approach to Raising Your Capacity to Innovate 78 Vincent Ogutu and Andrew Levi PART 3 What innovation leaders are doing 97 6 Brilliant positive deviance: innovation beyond disconnected and disciplined domains 99 Ann Dadich 7 How managers shape innovation culture: role of talent, routines, and incentives 121 Rajul G. Joshi and Pavan Soni 8 Management tools for business model innovation – a review 141 Hussan Munir Lars Bengtsson and Emil Åkesson 9 Origins of innovation: market-driving innovation vs market-driven innovation 159 Onnida Thongpravati 10 Innovation ecosystems as a source of renewal for innovative enterprises 185 Anna Nikina-Ruohonen PART 4 The trend toward boundaryless innovation 197 11 ‘Houston, we have a problem: ambiguity in perceiving ‘open innovation’ by academia, business, and policy-makers’ 198 Ekaterina Albats and Daria Podmetina 12 Innovation management in small and medium size enterprises (SMEs): new perspectives and directions 231 Athanasios Hadjimanolis Contents vii 13 Leading public sector innovation management 254 Tony Katsigiannis PART 5 New standards for managing innovation effectively 283 14 Effectuation: a decision logic for innovation in dynamic environments 285 Catherine Killen 15 Benefiting from innovation – Playing the appropriability cards 310 Jialei Yang and Pia Hurmelinna-Laukkanen 16 Frugal innovation: a structured literature review of antecedents, enablers, implications and directions for future research 332 Jayshree Jaiswal, Amit Anand Tiwari, Samrat Gupta and Renu Agarwal 17 Dynamic Capabilities and Innovation 362 Ali Ahmadi and Felix Arndt 18 Innovation Management as a Dynamic Capability for a Volatile, Uncertain, Complex and Ambiguous World 378 Eric Patterson, Sancheeta Pugalia and Renu Agarwal Index 397 FIGURES 2.1 Proposed new age organisational model 29 5.1 Graphical representation of Design Thinking Methodology 84 5.2 The Innovation Algorithm, graphically represented 92 6.1 Home visits 106 6.2 Unsolicited appreciation from bereaved family members 108 7.1 Three levers of cultural transformation: Talent, Routines and Incentives 127 8.1 Research method 143 9.1 Operationalisation of product innovativeness 162 9.2 Defining types of product innovation 170 9.3 The market-driving innovation and market-driven innovation model 173 9.4 The changing focus of market orientation from “market- driven” to “market-driving” 174 12.1 Framework of innovation management in SMEs 242 13.1 Five-step innovation process adopted from the Eggers and Singh model 273 15.1 Developments of PFI and value capture theory, and their links 314 15.2 The original profit from innovation (PFI) framework 315 15.3 Benefit from innovation framework 317 16.1 Paper selection and review process 342 16.2 Representation of frugal innovation across various industries and domains 348 16.3 Conceptual framework for future research on FI 352 17.1 Roundabout of dynamic capabilities and innovation 365