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Hitachi Infrastructure Analytics Advisor Installation and Configuration Guide MK-96HIAA002-02 November 2016 © 2016 Hitachi, Ltd. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including copying and recording, or stored in a database or retrieval system for commercial purposes without the express written permission of Hitachi, Ltd., or Hitachi Data Systems Corporation (collectively “Hitachi”). Licensee may make copies of the Materials provided that any such copy is: (i) created as an essential step in utilization of the Software as licensed and is used in no other manner; or (ii) used for archival purposes. Licensee may not make any other copies of the Materials. “Materials” mean text, data, photographs, graphics, audio, video and documents. Hitachi reserves the right to make changes to this Material at any time without notice and assumes no responsibility for its use. The Materials contain the most current information available at the time of publication. Some of the features described in the Materials might not be currently available. Refer to the most recent product announcement for information about feature and product availability, or contact Hitachi Data Systems Corporation at https://support.hds.com/en_us/contact-us.html. Notice: Hitachi products and services can be ordered only under the terms and conditions of the applicable Hitachi agreements. The use of Hitachi products is governed by the terms of your agreements with Hitachi Data Systems Corporation. By using this software, you agree that you are responsible for: 1. Acquiring the relevant consents as may be required under local privacy laws or otherwise from authorized employees and other individuals to access relevant data; and 2. Verifying that data continues to be held, retrieved, deleted, or otherwise processed in accordance with relevant laws. Notice on Export Controls. The technical data and technology inherent in this Document may be subject to U.S. export control laws, including the U.S. Export Administration Act and its associated regulations, and may be subject to export or import regulations in other countries. Reader agrees to comply strictly with all such regulations and acknowledges that Reader has the responsibility to obtain licenses to export, re-export, or import the Document and any Compliant Products. Hitachi is a registered trademark of Hitachi, Ltd., in the United States and other countries. AIX, AS/400e, DB2, Domino, DS6000, DS8000, Enterprise Storage Server, eServer, FICON, FlashCopy, IBM, Lotus, MVS, OS/390, PowerPC, RS/6000, S/390, System z9, System z10, Tivoli, z/OS, z9, z10, z13, z/VM, and z/VSE are registered trademarks or trademarks of International Business Machines Corporation. Active Directory, ActiveX, Bing, Excel, Hyper-V, Internet Explorer, the Internet Explorer logo, Microsoft, the Microsoft Corporate Logo, MS-DOS, Outlook, PowerPoint, SharePoint, Silverlight, SmartScreen, SQL Server, Visual Basic, Visual C++, Visual Studio, Windows, the Windows logo, Windows Azure, Windows PowerShell, Windows Server, the Windows start button, and Windows Vista are registered trademarks or trademarks of Microsoft Corporation. Microsoft product screen shots are reprinted with permission from Microsoft Corporation. All other trademarks, service marks, and company names in this document or website are properties of their respective owners. 2 Hitachi Infrastructure Analytics Advisor Installation and Configuration Guide Contents Preface.................................................................................................9 Intended audience.................................................................................................10 Product version......................................................................................................10 Release notes........................................................................................................10 Related documents.................................................................................................10 Document conventions...........................................................................................11 Conventions for storage capacity values...................................................................12 Accessing product documentation........................................................................... 12 Getting help...........................................................................................................13 Comments.............................................................................................................13 1 Overview.............................................................................................15 Infrastructure Analytics Advisor overview.................................................................16 Infrastructure Analytics Advisor system configuration................................................16 Installation option..................................................................................................17 Infrastructure Analytics Advisor installation and configuration workflow......................18 Default installation location.....................................................................................21 2 System requirements........................................................................... 23 Infrastructure Analytics Advisor requirements...........................................................24 Data Center Analytics server requirements...............................................................24 Analytics probe server requirements........................................................................26 Configuration Manager REST API requirements........................................................28 VMware vSphere Client requirements.......................................................................28 Browser requirements............................................................................................ 29 Management target requirements............................................................................29 3 Installation with virtual appliances........................................................ 33 Installing Infrastructure Analytics Advisor server and Data Center Analytics server on VMware vSphere Client...........................................................................................34 Preparing for installation...................................................................................34 Installation.......................................................................................................34 3 Hitachi Infrastructure Analytics Advisor Installation and Configuration Guide Installing Analytics probe server on VMware vSphere Client.......................................35 Preparing for installation...................................................................................35 Installation.......................................................................................................36 Initial setup of the guest OS or VMs........................................................................ 37 4 Installation on a Linux host...................................................................41 Installing Infrastructure Analytics Advisor server and Data Center Analytics server on a Linux host............................................................................................................. 42 Preparing for installation...................................................................................42 Installation.......................................................................................................44 Installing Analytics probe server on a Linux host...................................................... 48 Preparing for installation...................................................................................48 Installation.......................................................................................................50 5 Installation of Infrastructure Analytics Advisor server on Windows...........55 Installing Infrastructure Analytics Advisor server on a Windows host..........................56 Preparing for installation...................................................................................56 Installation.......................................................................................................56 6 Initial setup after installation................................................................ 59 Initial setup of Data Center Analytics server.............................................................60 Initial setup of Analytics probe server......................................................................61 Initial setup of Infrastructure Analytics Advisor server...............................................63 Logging on to Infrastructure Analytics Advisor server..........................................63 Changing the system account password.............................................................64 Setting up a connection with Data Center Analytics server...................................64 Configuring the mail server................................................................................64 Configuring initial settings for limiting the IO activity of Hitachi storage resources.......65 Setting up an environment for limiting the IO activity of resources ......................65 Setting up a connection with Hitachi Automation Director....................................69 7 Adding probes to Analytics probe server................................................71 Setting up the Hitachi Enterprise Storage probe........................................................72 Verify the connection between host and monitoring targets.................................72 Creating an instance environment......................................................................75 Adding Hitachi Enterprise Storage probe.............................................................77 Deleting an instance environment......................................................................80 Starting and stopping RAID Agent services.........................................................81 Adding Hitachi Adaptable Modular Storage (AMS) probe............................................82 Adding Hitachi NAS probe.......................................................................................83 Adding VMware probe............................................................................................84 Adding Brocade Network Advisor probe...................................................................84 Adding Cisco DCNM probe...................................................................................... 85 Initial setup after adding a probe............................................................................ 86 8 Installing Data Center Analytics server Windows-based probe.................89 Data collection methods......................................................................................... 90 Installing the Windows-based probe........................................................................92 4 Hitachi Infrastructure Analytics Advisor Installation and Configuration Guide Configuring Data Center Analytics Windows-based probe..........................................93 Configuring the collection method......................................................................93 Configuring the FTP or HTTPS server................................................................. 95 Starting the Windows-based probe service......................................................... 96 Initial setup after adding a probe............................................................................ 96 9 Upgrading Infrastructure Analytics Advisor environment......................... 99 Upgrade the Infrastructure Analytics Advisor system...............................................100 Upgrade the Data Center Analytics server.........................................................100 Upgrade the Analytics probe server..................................................................101 Upgrade the RAID Agent.................................................................................103 Upgrade the Infrastructure Analytics Advisor server...........................................103 Upgrade the Data Center Analytics server Windows-based probe.............................104 10 Configuring secure communications.................................................... 105 About security settings......................................................................................... 106 Workflow for configuring secure communications....................................................107 Configuring an SSL server (Infrastructure Analytics Advisor server)..........................111 Creating a private key and a certificate signing request for Infrastructure Analytics Advisor server.................................................................................................111 Applying for a server certificate for Infrastructure Analytics Advisor server from the certificate authority.........................................................................................112 Enabling SSL communication for the Infrastructure Analytics Advisor server........112 Checking the expiration date of the certificate for Infrastructure Analytics Advisor server............................................................................................................116 Configuring SSL servers (Data Center Analytics server and Analytics probe server)....117 Applying self-signed certificates to the Data Center Analytics server................... 117 Exporting a self-signed certificate for the Data Center Analytics server................119 Importing a certificate to the truststore file for the Infrastructure Analytics Advisor server............................................................................................................119 Applying server certificates to the Data Center Analytics server and the Analytics probe server...................................................................................................121 Checking the expiration dates of certificates for Data Center Analytics server and Analytics probe server.....................................................................................124 Changing the SSL port number between the Infrastructure Analytics Advisor server and a web client.............................................................................................124 Deleting a certificate from the truststore for Infrastructure Analytics Advisor server .....................................................................................................................127 11 Changing Infrastructure Analytics Advisor system settings.....................129 Starting and stopping the Infrastructure Analytics Advisor service............................130 Starting the Infrastructure Analytics Advisor server service................................ 130 Stopping the Infrastructure Analytics Advisor server service...............................130 Starting the Data Center Analytics server or Analytics probe server service......... 131 Stopping the Data Center Analytics server or Analytics probe server service........132 Changing the system information of Infrastructure Analytics Advisor server..............133 Changing the installation directory of Infrastructure Analytics Advisor server.......133 Changing the Infrastructure Analytics Advisor server host name.........................133 Changing the Infrastructure Analytics Advisor server IP address.........................134 5 Hitachi Infrastructure Analytics Advisor Installation and Configuration Guide Changing the port number used between Infrastructure Analytics Advisor server and the web browser.............................................................................................135 Changing the port number used between Infrastructure Analytics Advisor server and common component....................................................................................... 138 Changing the port number between Infrastructure Analytics Advisor server and the SMTP server...................................................................................................139 Changing the time settings of the Infrastructure Analytics Advisor server............140 Changing the format of output by Infrastructure Analytics Advisor server to syslog .....................................................................................................................140 Moving an Infrastructure Analytics Advisor server installation to another host......141 Changing the system information of Analytics probe server.....................................142 Changing the port number used by the RAID Agent.......................................... 142 Changing the port number of the RAID Agent REST Web Service.......................144 Backing up and restoring Infrastructure Analytics Advisor........................................145 Stopping services before a back up or restore...................................................146 Backing up Infrastructure Analytics Advisor server settings information...............148 Backing up the settings information and database of Data Center Analytics server .....................................................................................................................148 Backing up the settings information of Analytics probe server............................ 149 Backing up the RAID Agent system..................................................................150 RAID Agent definition information files to backed up.........................................151 Restoring Infrastructure Analytics Advisor server settings information.................152 Restoring the settings information and database of Data Center Analytics server.154 Restoring Analytics probe server settings information........................................155 Restoring the RAID Agent system.................................................................... 156 Updating configuration information files that depend on the environment in which the RAID Agent is installed..............................................................................158 Starting Infrastructure Analytics Advisor services after a backup or restore......... 158 Enabling system account locking........................................................................... 160 12 Removing Infrastructure Analytics Advisor components.........................161 Removing Infrastructure Analytics Advisor server from a Windows host....................162 Removing Infrastructure Analytics Advisor server and Data Center Analytics server...162 Removing Analytics probe server...........................................................................163 13 Troubleshooting.................................................................................165 Connection to the Infrastructure Analytics Advisor server web client unsuccessful.....166 Logging on to Infrastructure Analytics Advisor server unsuccessful...........................166 Starting Infrastructure Analytics Advisor server does not work.................................167 Infrastructure Analytics Advisor server cannot be connected to Data Center Analytics server..................................................................................................................168 A Infrastructure Analytics Advisor CLI commands....................................169 List of Commands.................................................................................................170 Command usage notes.........................................................................................170 Usable characters for command arguments............................................................171 backupsystem......................................................................................................172 encryptpassword..................................................................................................175 hcmds64fwcancel.................................................................................................176 6 Hitachi Infrastructure Analytics Advisor Installation and Configuration Guide hcmds64getlogs...................................................................................................177 hcmds64intg........................................................................................................183 hcmds64srv.........................................................................................................185 hcmds64ssltool.................................................................................................... 189 hcmds64unlockaccount.........................................................................................194 reloadtemplate.....................................................................................................196 restoresystem......................................................................................................198 B Infrastructure Analytics Advisor server services....................................203 C User-specified properties file (config_user.properties)........................... 205 D Default collection and data export interval for probes........................... 211 E Configuring initial settings for limiting IO activity of Hitachi storage resources (using a script)................................................................... 213 Creating a script file for limiting the IO activity of resources by using IO Control.......214 Command template definition files formats.............................................................217 Index................................................................................................223 7 Hitachi Infrastructure Analytics Advisor Installation and Configuration Guide 8 Hitachi Infrastructure Analytics Advisor Installation and Configuration Guide Preface This manual provides information for Hitachi Infrastructure Analytics Advisor. □ Intended audience □ Product version □ Release notes □ Related documents □ Document conventions □ Conventions for storage capacity values □ Accessing product documentation □ Getting help □ Comments Preface 9 Hitachi Infrastructure Analytics Advisor Installation and Configuration Guide Intended audience This document is intended for system administrators and authorized service providers. The concepts, procedures, and information described in this document require the following skills: • Knowledge of VMware vSphere operations, and the understanding related to setting up these products • Basic knowledge of Linux • Familiarity with RAID storage systems and their basic functions Product version This document revision applies to Infrastructure Analytics Advisor 2.1 or later. Release notes Read the release notes before installing and using this product. They may contain requirements or restrictions that are not fully described in this document or updates or corrections to this document. Release notes are available on Hitachi Data Systems Support Connect: https:// knowledge.hds.com/Documents. Related documents The following documents are referenced or contain more information about the features described in this manual. • Hitachi Infrastructure Analytics Advisor User Guide, MK-96HIAA001 • Hitachi Infrastructure Analytics Advisor REST API Reference Guide, MK-96HIAA003 • Hitachi Infrastructure Analytics Advisor Data Analytics and Performance Monitoring Overview, MK-96HIAA004 • Hitachi Data Center Analytics User Guide, MK-96HDCA002 • Hitachi Data Center Analytics REST API Reference Guide, MK-96HDCA006 • Hitachi Data Center Analytics Analytics Query Language User Guide, MK-96HDCA005 • Hitachi Command Suite Automation Director Installation and Configuration Guide, MK-92HC204 • Hitachi Command Suite Automation Director User Guide, MK-92HC205 • Hitachi Command Suite Automation Director API Reference Guide, MK-92HC217 • Hitachi Command Suite Configuration Manager REST API Reference Guide, MK-92HC229-00 10 Preface Hitachi Infrastructure Analytics Advisor Installation and Configuration Guide

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Installing Infrastructure Analytics Advisor server and Data Center Analytics server on. VMware .. Upgrade the Analytics probe server101. Upgrade 10 Configuring secure communications. Windows Server 2008. R21. • Standard. • Enterprise. • Datacenter. SP1.
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