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Information System Concepts: An Integrated Discipline Emerging: IFIP TC8/WG8.1 International Conference on Information System Concepts: An Integrated Discipline Emerging (ISCO-4)September 20–22, 1999, University of Leiden, The Netherlands PDF

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Preview Information System Concepts: An Integrated Discipline Emerging: IFIP TC8/WG8.1 International Conference on Information System Concepts: An Integrated Discipline Emerging (ISCO-4)September 20–22, 1999, University of Leiden, The Netherlands

. INFORMATION SYSTEM CONCEPTS: An Integrated Discipline Emerging IFIP -The International Federation for Information Processing IFIP was founded in 1960 under the auspices of UNESCO, following the First World Computer Congress held in Paris the previous year. An umbrella organization for societies working in information processing, IFIP's aim is two-fold: to support information processing within its member countries and to encourage technology transfer to developing nations. As its mission statement clearly states, IFIP's mission is to be the leading, truly international, apolitical organization which encourages and assists in the development, exploitation and application of information technology for the benefit of all people. IFIP is a non-profitmaking organization, run almost solely by 2500 volunteers. It operates through a number of technical committees, which organize events and publications. IFIP's events range from an international congress to local seminars, but the most important are: • The IFIP W orId Computer Congress, held every second year; • open conferences; • working conferences. The flagship event is the IFIP World Computer Congress, at which both invited and contributed papers are presented. Contributed papers are rigorously refereed and the rejection rate is high. As with the Congress, participation in the open conferences is open to all and papers may be invited or submitted. Again, submitted papers are stringently refereed. The working conferences are structured differently. They are usually run by a working group and attendance is small and by invitation only. Their purpose is to create an atmosphere conducive to innovation and development. Refereeing is less rigorous and papers are subjected to extensive group discussion. Publications arising from IFIP events vary. The papers presented at the IFIP World Computer Congress and at open conferences are published as conference proceedings, while the results of the working conferences are often published as collections of selected and edited papers. Any national society whose primary activity is in information may apply to become a full member ofIFIP, although full membership is restricted to one society per country. Full members are entitled to vote at the annual General Assembly, National societies preferring a less committed involvement may apply for associate or corresponding membership. Associate members enjoy the same benefits as full members, but without voting rights. Corresponding members are not represented in IFIP bodies. Affiliated membership is open to non-national societies, and individual and honorary membership schemes are also offered. INFORMATION SYSTEM CONCEPTS: An Integrated Discipline Emerging IFlP TC8jWG8.1 International Conference on Information System Concepts: An Integrated Discipline Emerging (/SCO-4) September 20-22, 1999, University of Leiden, The Netherlands Edited by Eckhard D. Falkenberg Germany Kalle Lyytinen University of Jyvaskyla Finland Alexander A. Verrijn-Stuart University of Leiden The Netherlands ~. " SPRINGER·SCIENCE+BUSINESS MEDIA, B.V. Library of Congress Cataloging-in-Publication Data IFIP TC81WG8.1 International Conference on Information System Concepts (4th : 1999 : University of Leiden) Information system concepts : an integrated discipline emerging : IFIP TC81WG8.1 International Conference on Information System Concepts ; an Integrated Discipline Emerging (ISCO-4) : September 20-22, 1999, University of Leiden, The Netherlands / edited by Eckhard D. Falkenberg, Kalle Lyytinen, Alexander A. Verrijn-Stuart. Inc1udes bibliographical references and index. ISBN 978-1-4757-5485-8 ISBN 978-0-387-35500-9 (eBook) DOI 10.1007/978-0-387-35500-9 1. Database management-Congresses. 1. Falkenberg, Eckhard D., 1942- II. Lyytinen, Kalle, 1953- III. Verrijn-Stuart, A.A. IV. Title. QA76.9.D3 1163 1999 005.74-dc21 00-022054 Copyright ® 2000 by Springer Science+Business Media Dordrecht Originally published by Kluwer Academic Publishers in 2000 All rights reserved. No part ofthis publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, mechanical, photo-copying, recording, or otherwise, without the prior written permission of the publisher, Springer-Science+Business Media, B.V. Printed an acid-free paper. CONTENTS Editors' Preface ix Conference Officers and Committee Members xi Information Systems as a Social Science: An Alternative to the FRISCO Formalism Ronald K Stamper 1 Comments on "Information Systems as a Social Science" by R.K. Stamper Kalle Lyytinen 52 Comments on "Information Systems as a Social Science" by R.K. Stamper Eckhard D. Falkenberg 55 Conceptions are Social Constructs -towards a Solid Foundation of the FRISCO Approach Hubert von Braun, Wolfgang Hesse, Urs Andelfinger, Hans-Bernd Kittlaus and Gert Scheschonk 61 Comments on "Conceptions are Social Constructs" by H. v. Braun, W. Hesse, U. Andelfinger, H.-B. Kittlaus, and G. Scheschonk Hannu Kangassalo 74 An Organisational Theory ofInformation Anatol W. Holt and Felice Cardone 77 Comments on "An Organisational Theory ofInformation" by A.W. Holt and F. Cardone Ronald K Stamper 92 A Semiotic Approach to the Design of Agent-mediated E-commerce Systems Samuel Chong and Kecheng Liu 95 Comments on "A Semiotic Approach to the Design of Agent-mediated E-commerce Systems" by S. Chong and K. Liu John Krogstie 115 Contents VI The Quality of Business Process Modelling Methods: Illustration of a Framework for Understanding Modelling Quality Bart-Jan Hommes and Victor van Reijswoud 117 Comments on "The Quality of Business Process Modelling Methods" by B.-J. Hommes and V. van Reijswoud Pieter w.G. Bots 137 Modelling Concurrent Process Coordination in Workflow Specifications Alistair P. Barros and Arthur HM ter Hofstede 141 Comments on "Modelling Concurrent Process Coordination in Workflow Specifications" by A.P. Barros and A.H.M. ter Hofstede Jan L. G. Dietz 163 An Autopoietic View of the Concept 'Information System' EI-SayedAbou-Zeid 165 Comments on "An Autopoietic View ofthe Concept 'Information System'" by E.-S. Abou-Zeid Motoshi Saeki 187 Failure, Identity Loss and Living Information Systems Panagiotis Kanellis, Mark Lycett and Ray J. Paul 189 Comments on "Failure, Identity Loss and Living Information Systems" by P. Kanellis, M. Lycett and R.I. Paul Kalle Ly ytinen 213 An Ontological Evaluation ofthe OML Metamodel Andreas L. Opdahl, Brian Henderson-Sellers and Franck Barbier 217 Comments on "An Ontological Evaluation ofthe OML Metamodel" by A.L. Opdahl, B. Henderson-Sellers and F. Barbier Arne S@lvberg 233 Overviews of Models Defined with Charts of Concepts Xavier Castellani 235 Comments on "Overviews of Models Defined with Charts of Concepts" by X. Castellani Zheying Zhang 257 Information System? Which One Do you Mean? Joao Alvaro Carvalho 259 Comments on "Information System? Which One Do you Mean?" by J.A. Carvalho John Lindsay 278 Contents VII The 'Information' Concept in FRISCO Compared to Empirical Studies of Information in Decision Making Jens Kaasbnll 281 Comments on "The 'Information' Concept in FRISCO Compared to Empirical Studies ofInformation in Decision Making" by J. Kaasb011 Deborah Bunker 295 Keynote Address: Formal and Informal Aspects ofIntelligent Agent-based Systems John-Jules Ch. Meyer 299 Conceptual Foundations of Information Systems: Report on Workshop 1 Wolfgang Hesse 311 Innovation and Standardization in the Information Systems Field: Report on Workshop 2 T. William Olle 325 Information System Concepts in Practice: Report on Workshop 3 Willem Hengeveld and Alexander A. Verrijn-Stuart 333 Index of Contributors 341 Keyword Index 343 Editors' Preface This volume contains the invited paper, the reviewed research papers, the discussants' comments on the latter, and the workshop memoranda of the fourth IFIP WG 8.1 International Working Conference on "Information System Concepts", with the subtitle "An Integrated Discipline Emerging" (ISC04). It was held in Leiden, The Netherlands, 20-22 September 1999. The previous three ISCO conferences were subtitled "An In-depth Analysis", "Improving the Understanding", and "Towards a Consolidation of Views". Their proceedings were published in 1989, 1992, and 1995, respectively. The ISCO conferences were instigated by the former Task Group FRISCO (an acronym for "FRamework of Information System Concepts"), charged by the IFIP Working Group 8.1 with the task of proposing a conceptual framework for the information system field. Its report, entitled "A Framework of Information System Concepts" (the "FRISCO Report" for short), is available on the World Wide Web via the address: http://www.wi.leidenuniv.nl/~verrynstlfrisco.html or may be downloaded directly as a condensed Word-6 file from: ftp://ftp.leidenuniv.nl/pub/rullfri-full.zip The FRISCO Report forms a significant contribution to the long-lasting quest of our community towards developing a scientific outlook on the field of information systems. Clarifying the varied nature of many diverging views - some of which may not easily be reconciled - the report does propose a coherent, consistent and partially formalised framework of concepts. While its coverage may not be complete, its line of reasoning may be helpful in resolving (or at least bringing out into the open) a considerable range of issues and problems addressed by the information system research community. In particular, it advocates that cognizance be taken of the scientific, engineering and social angles. The previous three ISCO conferences were intended to accompany and stimulate the (at that time ongoing) FRISCO task and to debate possibilities and approaches to further advance our field into a scientific discipline. ISC04 on the other hand was intended not only to further debate these possibilities and approaches, but also to review the FRISCO Report. For a better understanding of the review aspects in this volume, it is recommended to read (parts of) the FRISCO Report first. x Editors' preface There is no section in this volume called "A Review of the FRISCO Report". Rather, a review spirit will be encountered througout the proceedings. Several research papers and in particular the three workshop memoranda contain reflections on and/or criticism of the FRISCO Report as a whole or of specific aspects thereof. The research papers in this volume were selected in a blind-reviewing process. They can be classified broadly into the following categories: • Reflections on and criticism of conceptual frameworks (such as FRISCO) • Fundamental and generic information system concepts • Novel information system design approaches • Approaches to integrate and synthesise information system design methods These papers appear in the same order as presented at the conference. Each is followed by the comments of at least one invited discussant. The workshop themes were: • The conceptual foundations of information systems • Innovation and standardisation in the information system field • How do our concepts shape our practice, and vice versa? We do hope that this volume will indeed help to develop the information system field into an integrated discipline. We wish to thank Zheying Zhang and Matti Rossi, University of Jyvaskyla, for their support during the reviewing process, Hans van Bemmel, manager of the Lorentz Center, for his support concerning the local arrangements before and during the conference, Arnold van Ittersum, director of the sponsoring organisation SERC, for his support regarding the financial arrangements, and for the financial support of the European Espinode Program. Eckhard D. Falkenberg Kalle Lyytinen Alexander A. Verrijn-Stuart Conference Officers and Committee Members GENERAL CONFERENCE CHAIR: Eckhard D. Falkenberg Germany PROGRAM COMMITTEE CHAIR: Kalle Lyytinen University of JyvaskyHi, Finland PROGRAM COMMITTEE MEMBERS: David Avison, United Kingdom Sjaak Brinkkemper, The Netherlands Jan Dietz, The Netherlands Terry Halpin, Australia Brian Henderson-Sellars, Australia Wolfgang Hesse, Germany Hannu Kangassalo, Finland John Krogstie, Norway Frederick Lochovsky, China Ojelanki Ngwenyama, USA Andreas Oberweis, Germany James Odell, USA Klaus Pobl, Germany Colette Rolland, France Motoshi Saeki, Japan Ronald Stamper, The Netherlands Burt Swanson, USA Jon Turner, USA Yair Wand, Canada Richard Welke, USA Trevor Wood-Harper, United Kingdom 1!""l&u~'J.ro\"'~lfl1f.liTYEE'b"},,'L""ln!,J.'ARY: Zheying Zhang University of Jyvaskyla, Finland ORGANISING COMMITTEE CHAIR: Alexander A. Verrijn-Stuart Leiden University, The Netherlands ORGANISING COMMITTEE MEMBERS: Hans van Bemmel, Lorentz Center, University of Leiden Arnold van Ittersum, SERC, Utrecht

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