Table Of Content

Information Strategy: The Executive’s Journal Annual Index of Articles Information Strategy has published dozens of articles and columns on the use of information technologfyor strategic business management in the past year. For your convenience, this index lists every article by author and subject. Author Index Settle-Murphy, Nancy M. Cross-Cultural Project Man- agement. Fall 1996, 37-48. Simko, Robert G. New IS Strategies for Competitive Amoako-Gyampah, Kwasi. When Is User Involvement Leadership. Summer 1997, 15-24. Not User Involvement? Summer 1997, 40-45. St. Germain, Rob. Humanizing Project Management: A Breneman, Gregory F. When to Use Videoconferenc- Revolution in Progress. Spring 1997, 30-35. ing. Fall 1996, 22-25. Stephens, Charlotte S. Reducing the Risk of Imple- Brewer, Peter C. Harris Corporation’s Experiences with menting New Technologies. Fall 1996, 5-16. Using Activity-Based Costing. Winter 1997, 6-16. Vulinec, Lisa A. Harris Corporation’s Experiences with Cappel, James J. Using the World Wide Web to Gain a Using Activity-Based Costing. Winter 1997, 6-16. Competitive Advantage. Spring 1997, 6-14. WanVeer, Lee. Six Steps for Dancing with Your Client Dietz, Larry D. The Legal and Regulatory Environment Partners. Winter 1997, 47-48. of the Internet. Summer 1997, 25-30. White, Kathy B. When Is User Involvement Not User Donnelly, Richard G. The Elusive Optimization Point Involvement? Summer 1997, 40-45. for CAD Investment. Summer 1997, 6-14. Winkler, Ira S. A CIO’s Common Sense Guide for Pro- Dué, Richard T. The Value of Information. Winter tecting Corporate Information. Winter 1997, 42-46. 1997, 36-41. YesselmanJa,y . Digital Interactive Video. Spring 1997, 41-46. Dumville, James C. When to Use Videoconferencing. Fall 1996, 22-25. Hopland, Jan. IT Strategies for Profitably Providing Subject Index High-Level Customer Service. Winter 1997, 17-28. Jeffrey, Brian. Getting to Know the Customer Through a Customer Information System. Fall 1996, 26-36. Jordan, John M. How IS Organizations Dropped the Business Issues Ball: The Crisis of Expertise. Fall 1996, 17-21. Cross-Cultural Project Management. Settle-Murphy, Kliem, Ralph L. Using Project Management to Put Nancy M. Fall 1996, 37-48. Client/Server Projects Back on Track. Winter 1997, Getting to Know the Customer Through a Customer 29-35. Information System. Jeffrey, Brian. Fall 1996, Klur, David. What an Organization Should Know 26-36. About Using Electronic Cash. Spring 1997, 15-22. Harris Corporation’s Experiences with Using Activ- Marks, Eric A. Manufacturing Execution Systems: ity-Based Costing. Brewer, Peter C. & Vulinec, Lisa Enablers for Operational Excellence and the Group- A. Winter 1997, 6-16. ware for Manufacturing. Spring 1997, 23-29. IT Strategies for Profitably Providing High-Level Cus- Martini, WilliamJ . The Elusive Optimization Point for tomer Service. Hopland, Jan. Winter 1997, 17-28. CAD Investment. Summer 1997, 6-14. New IS Strategies for Competitive Leadership. Simko, Miche, Michael A. A Bird’s-Eye View of Systems Inte- Robert G. Summer 1997, 14-24. gration. Summer 1997, 33-39. The Value of Information. Dué, Richard T. Winter Myerscough, Mark A. Using the World Wide Web to 1997, 36-41. Gain a Competitive Advantage. Spring 1997, 6-14. Using the World Wide Web to Gain a Competitive Savoia, Robert D. How IS Organizations Dropped the Advantage. Cappel, James J. & Myerscough, Mark A. Ball: The Crisis of Expertise. Fall 1996, 17-21. Spring 1997, 6-14. Sears, David. The Chase is Onf or IS Talent. Spring What an Organization Should Know About Using 1997, 36-40. Electronic Cash. Klur, David. Spring 1997, 15-22. 46 Information Strategy: The Executive’s Journal Case Studies Manufacturing Execution Systems: Enablers for Operational Excellence and the Groupware for Harris Corporation's Experiences with Using Activity- Manufacturing. Marks, Eric A. Spring 1997, 23-29. Based Costing. Brewer, Peter C. & Vulinec, Lisa A. The Value of Information, Dué, Richard T. Winter Winter 1997, 6-16. 1997, 36-41. CIO Issues Management Issues The Chase Is On for IS Talent. Sears, David. Spring The Chase Is On for IS Talent. Sears, David. Spring 1997, 36-40. 1997, 36-40. How IS Organizations Dropped the Ball: The Crisis of Cross-Cultural Project Management. Settle-Murphy, Expertise. Savoia, Robert D. & Jordan, John M. Fall Nancy M. Fall 1996, 37-48. 1996, 17-21. Humanizing Project Management: A Revolution in New IS Strategies for Competitive Leadership. Simko, Progress. St. Germain, Rob. Spring 1997, 30-35. Robert G. Summer 1997, How IS Organizations Dropped the Ball: The Crisis of Expertise. Savoia, Robert D. & Jordan, John M. Fall Information Technology 1996, 17-21. Reducing the Risk of Implementing New Technolo- Digital Interactive Video. YesselmanJa,y . Spring gies. Stephens, Charlotte S. Fall 1996, 5-16. 1997, 41-46. Six Steps for Dancing with Your Client Partners. The Elusive Optimization Point for CAD Invest- WanVeer, Lee. Winter 1997, 47-48. ment. Martini, William J. & Donnelly, RichardJ . When Is User Involvement Not User Involvement? Summer 1997, 6-14. Amoako-Gyampah, Kwasi, & White, Kathy B. Sum- Getting to Know the Customer Through a Customer Information System. Jeffrey, Brian. Fall 1996, 26-36. mer 1997, 40-45.. IT Strategies for Profitably Providing High-Level Cus- tomer Service. Hopland, Jan. Winter 1997, 17-28. Manufacturing Manufacturing Execution Systems: Enablers for Manufacturing Execution Systems: Enablers for Operational Excellence and the Groupware for Operational Excellence and the Groupware for Manufacturing. Marks, Eric A. Spring 1997, 23-29. Manufacturing. Marks, Eric A. Spring 1997, 23-29. Reducing the Risk of Implementing New Technolo- The Elusive Optimization Point for CAD Investment. gies. Stephens, Charlotte S. Fall 1996, 5-16. Using Project Management to Put Client/Server Pro- Martini, William J. & Donnelly, Richard J.S ummer 1997, 6-14. jects Back on Track. Kliem, Ralph L. Winter 1997, 29-35. Using the World Wide Web to Gain a Competitive Project Management Advantage. Cappel, James J. & Myerscough, Mark A. Spring 1997, 6-14. Cross-Cultural Project Management. Settle-Murphy, When to Use Videoconferencing. Dumville, James C. Nancy M. Fall 1996, 37-48. & Breneman, Gregory F. Fall 1996, 22-25. Humanizing Project Management: A Revolution in Progress. St. Germain, Rob. Spring 1997, 30-35. Using Project Management to Put Client/Server Projects Internet Issues Back on Track. Kliem, Ralph L. Winter 1997, 29-35. The Legal and Regulatory Environment of the Inter- net. Dietz, Lawrence D. Summer 1997, 25-32. Risk Using the World Wide Web to Gain a Competitive Advantage. Cappel, James J. & Myerscough, Mark A. Reducing the Risk of Implementing New Technolo- Spring 1997, 6-14. gies. Stephens, Charlotte S. Fall 1996, 5-16. What an Organization Should Know About Using Electronic Cash. Klur, David. Spring 1997, 15-22. Security A Common Sense Guide for Protecting Corporate Knowledge Management Information. Winkler, Ira S. Winter 1997, 42-46. Getting to Know the Customer Through a Customer Information System. Jeffrey, Brian. Fall 1996, 26-36. Systems Integration How IS Organizations Dropped the Ball: The Crisis of Expertise. Savoia, Robert D. & Jordan, John M. Fall A Bird’s Eye View of Systems Integration. Miche, 1996, 17-21. Michael A. Summer 1997, 33-39. New IS Strategies for Competitive Leadership. Simko, What an Organization Should Know About Using Robert G. Summer 1997, 15-24. Electronic Cash. Klur, David. Spring 1997, 15-22. Summer 1997 47