influence of supply chain management practices on performance of government ministries in kenya ...

271 Pages·2017·2.03 MB·English

INFLUENCE OF SUPPLY CHAIN MANAGEMENT
PRACTICES ON PERFORMANCE OF GOVERNMENT
MINISTRIES IN KENYA

VINCENSIA ANYANGO APOPA

DOCTOR OF PHILOSOPHY
(Supply Chain Management)

JOMO KENYATTA UNIVERSITY OF
AGRICULTURE AND TECHNOLOGY

2018

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Influence of Supply Chain Management Practices on Performance of
Government Ministries in Kenya

Vincensia Anyango Apopa

A thesis submitted in Partial fulfillment for the Degree of Doctor of
Philosophy in Supply Chain Management in the Jomo Kenyatta
University of Agriculture and Technology

2018
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DECLARATION
This thesis is my original work and has not been presented for a degree in any other
University

Signature………………………………………… Date………………………… ………
Vincensia Anyango Apopa

This thesis has been submitted for examination with our approval as University
Supervisors.
Signature………………………………………… Date………………………… ………
Prof. Mike Amuhaya Iravo, PhD
JKUAT, Kenya
Signature………………………………………… Date………………………… ………
Prof. Anthony Gichuhi Waititu, PhD
JKUAT, Kenya
Signature………………………………………… Date………………………… ………
Prof. Robert Arasa, PhD
Machakos University, Kenya
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DEDICATION
This thesis is dedicated to my Mother Domtila Apopa, my Brothers George Apopa, Dr.
Patrick Apopa PhD. Francis Apopa, my sisters Lynah Apopah and Benedette Ogot, my
friends Emanuel Ngesa and Letesia Karan and most importantly my husband Paul
Okeyo, Daughters Lavin Martina, Ashley Elizabeth and my son Norbert Gift.

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ACKNOWLEDGEMENT
I would like to thank God almighty for bringing me this far and everyone that did more
than their jobs to make this thesis a success. My sincere gratitude and appreciation goes
to my family members for their moral support, encouragement and understanding when I
was not there for them during this demanding period.
Special thanks to my supervisors Prof. Iravo Mike Amuhaya, Prof. Waititu Anthony
Gichuhi and Prof. Arasa Robert, for their endless commitment in providing guidance
and support throughout the entire period of the development to the completion of this
thesis. I would like to extend my gratitude to Jomo Kenyatta University of Agriculture
and Technology for giving me an opportunity to undertake my PhD degree.
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TABLE OF CONTENTS
DECLARATION ............................................................................................................ ii
DEDICATION ............................................................................................................... iii
ACKNOWLEDGEMENT ............................................................................................ iv
TABLE OF CONTENTS ............................................................................................... v
LIST OF TABLES ....................................................................................................... xiii
LIST OF FIGURES ..................................................................................................... xix
LIST OF APPENDICES .............................................................................................. xx
LIST OF ACRONYMS AND ABBREVIATIONS ................................................... xxi
OPERATIONAL DEFINITION OF TERMS.......................................................... xxv
ABSTRACT.............................................................................................................. xxviii
CHAPTER ONE ............................................................................................................. 1
INTRODUCTION .......................................................................................................... 1
1.1 Background of the study ............................................................................................. 1
1.1.1 Global Perspective on supply chain management practices .................................... 2
1.1.2 Supply chain management practices in Africa ......................................................... 3
1.1.3 Supply chain management practices in Kenya......................................................... 4
1.1.4 Supply chain management within Government Ministries in Kenya ...................... 6
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1.2 Statement of the Problem ............................................................................................ 8
1.3 Objectives of the Study ............................................................................................... 9
1.3.1 General Objectives ................................................................................................... 9
1.3.2 Specific Objective .................................................................................................... 9
1.4 Research Hypothesis ................................................................................................. 10
1.5 Significance of the study ........................................................................................... 10
1.5.1 To Government Ministries ..................................................................................... 11
1.5.2 Regulatory Authorities ........................................................................................... 11
1.5.3 The research community ........................................................................................ 11
1.5.4 The general public .................................................................................................. 11
1.6 Scope of the study ..................................................................................................... 11
1.7 Study Limitations ...................................................................................................... 12
CHAPTER TWO .......................................................................................................... 14
LITERATURE REVIEW ............................................................................................ 14
2.1 Introduction ............................................................................................................... 14
2.2 Theoretical framework .............................................................................................. 14
2.2.1 Resource-Based View Theory................................................................................ 14
2.2.2 Coordination theory ............................................................................................... 16
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2.2.3 Systems Theory ...................................................................................................... 17
2.3 Conceptual framework .............................................................................................. 19
2.4 Empirical Review ...................................................................................................... 21
2.4.1 Supplier selection practices .................................................................................... 21
2.4.2 Supply Chain Policies ............................................................................................ 27
2.4.3 Supply chain collaboration Practices ..................................................................... 31
2.4.4 Supply Chain Risk Management ............................................................................ 37
2.4.5 Organizational Culture ........................................................................................... 42
2.4.6 Performance of the Government Ministries ........................................................... 48
2.5 Critique of Existing Literature .................................................................................. 52
2.6 Research Gaps ........................................................................................................... 53
2.7 Summary ................................................................................................................... 56
CHAPTER THREE ...................................................................................................... 57
RESEARCH METHODOLOGY ................................................................................ 57
3.1 Introduction ............................................................................................................... 57
3.2 Research Design ........................................................................................................ 57
3.2.1 Research Philosophy .............................................................................................. 58
3.3 Target Population ...................................................................................................... 58
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3.4 Sampling Frame ........................................................................................................ 61
3.5 Sample Size and Sampling Technique ...................................................................... 61
3.5.1 Sample size............................................................................................................. 61
3.5.2 Sampling Technique............................................................................................... 62
3.6 Research Instruments ................................................................................................ 65
3.7 Data Collection Procedures ....................................................................................... 66
3.8 Pilot Study ................................................................................................................. 66
3.8.1 Validity Test of Research Instrument .................................................................... 66
3.8.2 Reliability Test of Research Instrument ................................................................. 67
3.9 Data Analysis and Presentation ................................................................................. 67
3.9.1 Correlation Analysis .............................................................................................. 68
3.9.2 Regression Models ................................................................................................. 69
3.9.3 Moderating Effect Analysis ................................................................................... 72
3.9.4 Test of Hypothesis ................................................................................................. 76
3.10 Research Ethics ....................................................................................................... 77
CHAPTER FOUR ........................................................................................................ 78
RESEARCH FINDINGS AND DISCUSSION .......................................................... 78
4.1 Introduction ............................................................................................................... 78
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4.2 Pilot testing results .................................................................................................... 78
4.2.1 Validity of the research instrument ........................................................................ 78
4.2.2 Reliability of the research instrument .................................................................... 78
4.3 Response Rate ........................................................................................................... 81
4.4 Diagnostic Test.......................................................................................................... 81
4.4.1 Normality Test ....................................................................................................... 82
4.4.2 Multicollinearity Test ............................................................................................. 82
4.4.3 Autocorrelation Test .............................................................................................. 83
4.4.4 Heteroscedasticity Test .......................................................................................... 84
4.5 Supplier selection practices ....................................................................................... 84
4.5.1 Supplier Evaluation ................................................................................................ 85
4.5.2 Supplier Certification ............................................................................................. 88
4.5.3 Supplier Comparison .............................................................................................. 91
4.6 Supply chain policies ................................................................................................ 94
4.6.1 Disposal policy ....................................................................................................... 94
4.6.2 Asset management policy ...................................................................................... 97
4.6.3 Risk management policy ...................................................................................... 100
4.7 Supplier Collaboration Practices ............................................................................. 103
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