Gurinder Singh Richa Goel Vikas Garg Editors Industry 4.0 and the Digital Transformation of International Business Industry 4.0 and the Digital Transformation of International Business · · Gurinder Singh Richa Goel Vikas Garg Editors Industry 4.0 and the Digital Transformation of International Business Editors Gurinder Singh Richa Goel Amity International Business School Amity International Business School Amity University Amity University Noida, Uttar Pradesh, India Noida, Uttar Pradesh, India Vikas Garg Amity Business School Amity University Greater Noida, Uttar Pradesh, India ISBN 978-981-19-7879-1 ISBN 978-981-19-7880-7 (eBook) https://doi.org/10.1007/978-981-19-7880-7 © The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd. 2023 This work is subject to copyright. All rights are solely and exclusively licensed by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors, and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, expressed or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. This Springer imprint is published by the registered company Springer Nature Singapore Pte Ltd. The registered company address is: 152 Beach Road, #21-01/04 Gateway East, Singapore 189721, Singapore Foreword With the new wave of technical innovation, institutional contexts emerged, resulting in variations in the standardizing method across the nations. The Industry 4.0 revo- lution is evolving fast, and firms and entrepreneurs in other industries are begin- ning to feel the impact. Industry 4.0’s primary effects include delivering real-time market knowledge to firms. Thus, the new technologies developed via Industry 4.0 have established new methods for businesses, in which their operational, economic, marketing, and social demands are clearly changed. Though many economists argue that technology as a tool is meant to make the world a decentralized place, the reverse is happening. Whether this integration of the digital age with international business is a boon or curse, it will be influenced by the strategies used by the global orga- nizations. Thus, the interaction of information age like use of artificial intelligence, robotics, big data, algorithms, and neural networks with MNE strategies has become an important area of study for international business scholars. This book gives an outline of the most pertinent issues and effects that Industry 4.0 is expected to bring on to global organizations including MNEs to developed and specially to developing economies in future. This book analyzes the possible implications for international business practice and theory and investigates the wider repercussions on employment, development, and ethics. It also classifies a few key possible impacts or scenarios and defines some relevant questions for further research. This book also discusses how businesses across their organizations will use Industry 4.0 technology to improve customer relations and provide consumers and distributor partners with the new value. I assume that academicians, students, corporates, and masses in all fields can improve and expand their knowledge with the learning of the basic trends and activ- ities in this book. This book offers a valuable guide to the intellectual and practical work and calls for the need to rethink that knowledge is needed in real time at the various levels of the product life cycle. I am pleased to write this foreword as the Editors of this Book has given full- hearted effort for a great solution and innovation. All chapters in this book have been selected based on peer review where reviewers were very much expert in the sector. v vi Foreword I do believe that the book will be a guideline for students, teachers, customers, businesses, and policymakers and for general people of globe. This book is a good step in that direction. I wish the best of luck to the Editors of this Book in this endeavor and working to their full potential. With Best Wishes Prof. Nick Petford Vice Chancellor University of Northampton Northampton, United Kingdom Preface The international business sector has been transformed entirely by Internet Age and Digitization. It is the transition to the Third Industrial Revolution according to some studies and many say it is the start of the Fourth Industrial Revolution. The new digital world or Industry 4.0 is redefining the oral limits of sectors, deconstruction, and the development of new sectors, thereby boosting flexibility for labor and employ- ment practices. With this in mind, Industry 4.0 technologies are able to enhance the competitiveness of enterprises, leading to a new age of the Renaissance production. Industry companies need to establish a strong digital culture that encourages success via continuous leadership. While new technology becomes exponentially an advantage, how digital executives discover, manage, and communicate the process significantly depends on the performance of a new IQ firm. Digitization in this changing era is all designed to introduce a sense of effectiveness and efficiency rather than the use of traditional business principles. In the era of digitalization, the use of technology such as artificial intelligence has become such a paradigm. With Industry 4.0, digitalization breaks down industry boundaries and develops new business models, generating new ones and perhaps developing them. This book focused on how international businesses are integrated with the digital age and how these technologies have generated new ways to enterprise considering Industry 4.0 looking in an “entrepreneurial” approach at current trends. This book has a wider scope as it will not only cover the basic essential areas required to be studied by undergraduates, graduates, researchers, or academicians for higher learning but will also be helpful for organizations, businesses, and entrepreneurs to create global digital businesses in the new e-commerce era. This book is a first effort to answer some of the aforementioned areas. It is dedicated to explore the new opportunities and challenges for established MNEs, small and medium-sized enterprises, new global enterprises and start-ups, as well as developing vii viii Preface and developed countries, which are influenced in some way by the new information and digital era. Noida, India Gurinder Singh Noida, India Richa Goel Greater Noida, India Vikas Garg Acknowledgement We wish to express our sincere appreciation to those who have contributed to this book and supported us in one way or the other during this amazing journey. First and foremost, we would like to thank with utmost devotion and humility “The Almighty Lord” for clearing all the obstacles and making it rather opportunity than a problem for this valuable work. We would like to express our special thanks to Dr. Ashok K Chauhan, Founder President Amity Group for being the mentor, a guide and a source of encouragement and support. He has been a living role model to us, taking up new challenges every day, tackling them with all his grit and determination, and always thriving to come out victorious. It is his vigor and hunger to perform in an adverse situation, which has inspired us to thrive for excellence and nothing less. It is rightly said that you cannot teach a person anything, you can only help him to find it within himself. With a sense of regard and reverence, we take this opportunity to express our deep sense of gratitude to the Springer Publishing Editor, Ms. Nupoor, for her valuable guidance, perceptive encouragement, and indispensable suggestions throughout the journey of this book. We would like to acknowledge the immense role of our family in enabling us to complete this project. We consider ourself the luckiest in the world to have such a supportive family, standing behind us with their love and support. It is more difficult than we expected to write a book and more gratifying than we ever thought possible. Thanks a lot, to everyone who wants to develop and lead others, the world is a better place. It is even better for those who share with future leaders the gift of their time. Thank you to everyone who are trying to grow and help others to grow. To everybody who were a part of this book, finally. Many people played an important role in the development of this edition of the book, and we are deeply grateful to all of them. Dr. Gurinder Singh Dr. Richa Goel Dr. Vikas Garg ix Contents The Global Impact of Pandemic 2020: A Critical Analysis and a Way Forward ............................................... 1 Namita Sahay, Seema Sahai, and Paridhi Jain Challenges of Adapting to the Fourth Industrial Revolution in Emerging Economies: A Bangladesh CASE ........................ 21 Quazi Tafsirul Islam, Faseeha Zabir, Md. Asif Hossain, and Rifat Iqbal “Entrepreneurship in the Digital Era. A Systematic Literature Review” .......................................................... 33 Michela Floris and Angela Dettori International Business and Block-Chain Ventures .................... 69 Namita Rajput, Vikas Garg, Emilia Alaverdov, Jyotsna, and Shivani G. Varmani The Rise, Fall, and Rise Again of Parikarma Events .................. 85 Harjit Singh and Neha Puri Industry 4.0—Its Advancement and Effects on Security of Whistle-Blowers on Dark Web ................................... 103 Anita Venaik, Shourye Jain, and Anand Nayyar Artificial Intelligence and Its Impacts on Industry 4.0 ................. 123 Seema Garg, Navita Mahajan, and Jayanta Ghosh Rise of Digital Entrepreneurship During COVID-19 in India .......... 135 Preeti Tewari A New RFM Model Approach: RFMS ............................... 143 Semra Erpolat Tas¸abat, Tayfun Özçay, Salih Sertbas¸, and Esra Akca Assessing the Impact of Artificial Intelligence in e-Commerce Portal: A Comparative Study of Amazon and Flipkart ................ 173 Sachin Gupta, Shreya Singhvi, and Giuseppe Granata xi