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Industrial Engineering in the Big Data Era: Selected Papers from the Global Joint Conference on Industrial Engineering and Its Application Areas, GJCIE 2018, June 21–22, 2018, Nevsehir, Turkey PDF

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Lecture Notes in Management and Industrial Engineering Fethi Calisir Emre Cevikcan Hatice Camgoz Akdag Editors Industrial Engineering in the Big Data Era Selected Papers from the Global Joint Conference on Industrial Engineering and Its Application Areas, GJCIE 2018, June 21–22, 2018, Nevsehir, Turkey Lecture Notes in Management and Industrial Engineering Series editor Adolfo López-Paredes, INSISOC, University of Valladolid, Valladolid, Spain This book series provides a means for the dissemination of current theoretical and appliedresearchintheareasofIndustrialEngineering&EngineeringManagement. The latest methodological and computational advances that both researchers and practitionerscanwidelyapplytosolvenewandclassicalproblemsinindustriesand organizations constitute a growing source of publications written for and by our readership. The aim of this book series is to facilitate the dissemination of current research in the following topics: (cid:129) Strategy and Enterpreneurship; (cid:129) Operations Research, Modelling and Simulation; (cid:129) Logistics, Production and Information Systems; (cid:129) Quality Management; (cid:129) Product Management; (cid:129) Sustainability and Ecoefficiency; (cid:129) Industrial Marketing and Consumer Behavior; (cid:129) Knowledge and Project Management; (cid:129) Risk Management; (cid:129) Service Systems; (cid:129) Healthcare Management; (cid:129) Human Factors and Ergonomics; (cid:129) Emergencies and Disaster Management; (cid:129) Education More information about this series at http://www.springer.com/series/11786 Fethi Calisir Emre Cevikcan (cid:129) Hatice Camgoz Akdag Editors Industrial Engineering in the Big Data Era Selected Papers from the Global Joint Conference on Industrial Engineering and Its Application Areas, GJCIE 2018, – June 21 22, 2018, Nevsehir, Turkey 123 Editors Fethi Calisir Hatice CamgozAkdag Department ofIndustrial Engineering Department ofManagement Engineering Istanbul TechnicalUniversity Istanbul TechnicalUniversity Macka, Istanbul,Turkey Macka, Istanbul,Turkey EmreCevikcan Department ofIndustrial Engineering Istanbul TechnicalUniversity Macka, Istanbul,Turkey ISSN 2198-0772 ISSN 2198-0780 (electronic) Lecture Notesin ManagementandIndustrial Engineering ISBN978-3-030-03316-3 ISBN978-3-030-03317-0 (eBook) https://doi.org/10.1007/978-3-030-03317-0 LibraryofCongressControlNumber:2018960458 ©SpringerNatureSwitzerlandAG2019 Thisworkissubjecttocopyright.AllrightsarereservedbythePublisher,whetherthewholeorpart of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission orinformationstorageandretrieval,electronicadaptation,computersoftware,orbysimilarordissimilar methodologynowknownorhereafterdeveloped. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publicationdoesnotimply,evenintheabsenceofaspecificstatement,thatsuchnamesareexemptfrom therelevantprotectivelawsandregulationsandthereforefreeforgeneraluse. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authorsortheeditorsgiveawarranty,expressorimplied,withrespecttothematerialcontainedhereinor for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictionalclaimsinpublishedmapsandinstitutionalaffiliations. ThisSpringerimprintispublishedbytheregisteredcompanySpringerNatureSwitzerlandAG Theregisteredcompanyaddressis:Gewerbestrasse11,6330Cham,Switzerland Preface Thisbookcompilesextendedversionsofaselectionofthebestpaperspresentedat the Global Joint Conference on Industrial Engineering and Its Application Areas (GJCIE)2018heldinÜrgüp,Nevsehir,Turkey.Theyrepresentagoodsampleofthe currentstateoftheartinthefieldofindustrialengineeringanditsapplicationareas. The papers presented in this book address methods, techniques, studies, and applications of industrial engineering with the theme of “Industrial Engineering in the Big Data Era.” Big data refers to the ever-growing volume of structured and unstructured data, increasing speed in the generation of that data, and increased diversity of types of data. Big data is also a developing topic and has attracted the attention of many researchers and practitioners in industrial engineering. Big data may play an enabling and vital role in the design of products and systems by makingthem moreproductive, better connected,moreintelligentandautonomous, andextensivelyaccessible.Butbigdataresearchisstillinitsearlystages.Itsfocus is rather uncertain, and related studies are not well integrated. This book will shed newlightontheroleofindustrialengineeringinthisendeavor.Contributionshave been arranged in three parts: (cid:129) Industrial Engineering (cid:129) Engineering and Technology Management (cid:129) Healthcare Systems Engineering and Management We would like to express our gratitude to all the contributors, reviewers, and international scientific committee members who have aided in the publication of this book. We would also like to express our gratitude to Springer for their full support during the publishing process. Last but not least, we gratefully acknowl- edgethesponsors(Turkcell,Aselsan,ElginkanFoundation,VakıfBank,AkÇelik, and Entertech) of GJCIE 2018. Ürgüp, Nevsehir, Turkey Fethi Calisir June 2017 Emre Cevikcan Hatice Camgoz Akdag Conference Chairs v Contents Part I Industrial Engineering An Expert System Methodology for Planning IT Projects with Hesitant Fuzzy Effort: An Application . . . . . . . . . . . . . . . . . . . . . . 3 Ayfer Basar Comparison of Isotropic and Anisotropic Models for Solar Radiation on Sloped Surfaces Under Fuzzy Logic . . . . . . . . . . . . . . . . . 19 Veysel Coban and Sezi Cevik Onar A Mathematical Programming Model for Maritime Inventory Routing Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Elifcan Gocmen, Ebru Yilmaz and Rizvan Erol Hinterland Container Transportation Using Mathematical Programming Approach. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Elifcan Gocmen and Rizvan Erol Implementation of Lean Six Sigma for Airline Ground Handling Processes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Ozlem Senvar and Dilek Akburak Quality Function Deployment Implementation on Educational Curriculum of Industrial Engineering in University of Gaziantep. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Cihan Cetinkaya, Omer Nedim Kenger, Zulal Diri Kenger and Eren Ozceylan Artificial Bee Colony Algorithm for Labor Intensive Project Type Job Shop Scheduling Problem: A Case Study. . . . . . . . . . . . . . . . 79 Aslan Deniz Karaoglan and Ezgi Cetin vii viii Contents Multi-criteria Selection Analysis of the City Buses at Municipal Transportation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Fuat Kosanoglu and Alperen Bal A Mathematical Model and a Matheuristic for In-Plant Milk-Run Systems Design and Application in White Goods Industry. . . . . . . . . . . 99 Kadir Buyukozkan, Alperen Bal, Mehmet Kursat Oksuz, Emine Nisa Kapukaya and Sule Itir Satoglu An Optimization Model for Variable Ordering in Qualitative Constraint Propagation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Mehmet Fatih Hocaoğlu On Copula Based Serial Dependence in Statistical Process Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 Ozlen Erkal Sonmez and Alp Baray Analyzing Pipe Production Fault Rates by Association Rules and Classification According to Working Conditions and Employee Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 Deniz Demircioglu Diren, Hussein Al-Sanabani and Tugcen Hatipoglu Air Cargo Facility Layout Planning and Meta-Heuristic Solution Approach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 Elif Karakaya and Fahrettin Eldemir Root Cause Detection with an Ensemble Machine Learning Approach in the Multivariate Manufacturing Process . . . . . . . . . . . . . . 163 Deniz Demircioglu Diren, Semra Boran, Ihsan Hakan Selvi and Tugcen Hatipoglu Inventory Control Through ABC/XYZ Analysis . . . . . . . . . . . . . . . . . . 175 Esra Agca Aktunc, Meltem Basaran, Gozde Ari, Mumin Irican and Sahna Gungor Evaluating Service Quality of an Airline Maintenance Company by Applying Fuzzy-AHP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189 Yavuz Selim Ozdemir and Tugce Oktay A Fuzzy Based Risk Evaluation Model for Industry 4.0 Transition Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201 Murat Colak, Ihsan Kaya and Melike Erdogan Analysis of Frequent Visitor Patterns in a Shopping Mall . . . . . . . . . . . 217 Onur Dogan, Omer Faruk Gurcan, Basar Oztaysi and Ugur Gokdere Estimating the Expected Cost of Function Evaluation Strategies . . . . . . 229 Rebi Daldal, Zahed Shahmoradi and Tonguç Ünlüyurt Contents ix The Effects of the Dimensions of Organizational Justice Over the Perception of General Justice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241 Ozgun Albayrak and Cahit Ali Bayraktar A Literature Review for Hybrid Vehicle Routing Problem . . . . . . . . . . 249 Busra Gulnihan Dascioglu and Gulfem Tuzkaya Short Term Electricity Load Forecasting with a Nonlinear Autoregressive Neural Network with Exogenous Variables (NarxNet) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259 Ibrahim Yazici, Leyla Temizer and Omer Faruk Beyca The Optimization of Aggregate Production Planning Under Fuzzy Environment: An Application From Beverage Industry. . . . . . . . . . . . . 271 MerveGulTopcuoglu,FatmaBetulYeni,YildizKoseandEmreCevikcan Identifying Talent Attributes for Talent Management in Automotive Industry in Turkey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287 Aylin Ozel and Gaye Karacay A Policy Proposal for Effective Energy Management. . . . . . . . . . . . . . . 297 Beyzanur Cayir Ervural and Ramazan Evren Exploring the Adoption of ERP Systems: An Empirical Investigation of End-Users in an Emerging Country. . . . . . . . . . . . . . . . . . . . . . . . . . 307 Gulsah Hancerliogullari Koksalmis and Seckin Damar Part II Engineering and Technology Management Measuring the Impact of University Service Quality on Academic Motivation and University Engagement of Students. . . . . . . . . . . . . . . . 321 Fatma Kutlu Gündoğdu and Umut Asan The Potential of Data Analytics in Disaster Management. . . . . . . . . . . . 335 Peiman Alipour Sarvari, Mohammad Nozari and Djamel Khadraoui Blockchain Technology for the Improvement of SCM and Logistics Services: A Survey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349 Adnan Imeri, Djamel Khadraoui and Nazim Agoulmine Big Data Concept in Small and Medium Enterprises: How Big Data Effects Productivity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 363 Ahmet Tezcan Tekin, Nedime Lerzan Ozkale and Basar Oztaysi A Customer Satisfaction Study in an Airline Company Centered in Turkey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 377 Omer Faruk Gurcan, Omer Faruk Beyca, Abdullah Fatih Akcan and Selim Zaim x Contents Usability Measurement of Mobile Applications with System Usability Scale (SUS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 389 Aycan Kaya, Reha Ozturk and Cigdem Altin Gumussoy Factors Affecting Intention to Use Big Data Tools: An Extended Technology Acceptance Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 401 Serap Okcu, Gulsah Hancerliogullari Koksalmis, Ecem Basak and Fethi Calisir The Moderating Effect of Indulgence on the Relationships Among Global Innovation Index Indicators . . . . . . . . . . . . . . . . . . . . . . 417 Basak Cetinguc, Eyup Calik and Fethi Calisir Part III Healthcare Systems Engineering and Management Mobile Health (mHealth) Applications and Self Healthcare Management: Willingness of Female Patients Living in Rural Areas to Static Mobile Apps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 429 Tahereh Saheb and Elham Abooei Mehrizi Humanitarian Supply Chain Management: Extended Literature Review. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 443 Busra Gulnihan Dascioglu, Ozalp Vayvay and Zeynep Tugce Kalender Green Hospital Together with a Lean Healthcare System . . . . . . . . . . . 461 Hatice Camgoz Akdag and Tugce Beldek The Relationship Between Risk Management and Patient Safety Incidents in Acute Hospitals in NHS England . . . . . . . . . . . . . . . . . . . . 471 Gulsum Kubra Kaya The Problem with Traditional Accident Models to Investigate Patient Safety Incidents in Healthcare . . . . . . . . . . . . . . . . . . . . . . . . . . 481 Gulsum Kubra Kaya and Halime Tuba Canbaz A Markov Decision Process Approach to Estimate the Risk of Obesity Related Cancers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 489 Emine Yaylali and Umut Karamustafa A Combined Method for Deriving Decision Makers’ Weights in Group Decision Making Environment: An Application in Medical Decision Making. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503 Emrah Koksalmis, Gulsah Hancerliogullari Koksalmis and Ozgur Kabak

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This book gathers extended versions of the best papers presented at the Global Joint Conference on Industrial Engineering and Its Application Areas (GJCIE), held in Nevsehir, Turkey, on June 21-22, 2018. They reports on industrial engineering methods and applications, with a special focus on the adv
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