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d Apprenticeship and Industry Training WBmmmstmmm Industrial Construction Crew Supervisor Competency Profile 20808 (2008) /dlbsrta Apprenticeshipand IndustryTraining ALBERTAADVANCED EDUCATION ANDTECHNOLOGYCATALOGUING IN PUBLICATION DATA Alberta. AlbertaAdvanced Education and Technology. Apprenticeship and IndustryTraining. Industrial construction crewsupervisor : competency profile. ISBN 978-0-7785-7497-2 1. Construction industry-Certification-Alberta. 2. Occupationaltraining-Alberta. I. Title. HD4885.C2.I42 A333 2008 373.27 ALL RIGHTS RESERVED: ©2008, HerMajestytheQueen in rightofthe ProvinceofAlberta, as represented bythe MinisterofAlbertaAdvanced Education andTechnology, 10thfloor, Commerce Place, Edmonton, Alberta, Canada, T5J4L5. All rights reserved. No partof thismaterial maybe reproduced inanyformorbyanymeans, withoutthe priorwrittenconsentofthe MinisterofAdvanced Education and TechnologyProvinceofAlberta, Canada. Industrial Construction Crew Supervisor Table ofContents Occupation Certification (N ApprenticeshipAnd IndustryTraining System N Safety (O ProceduresForRecommending RevisionstotheCompetencyProfile... Tf CompetencyProfile Branch One lO Industrial ContructionSiteSupervisorOccupation Competency Profile S - 1 - Occupation Certification — — Requirementsforcertification including the contentand delivery oftechnical training are developed and updated bytheAlbertaApprenticeship and IndustryTraining Board on the recommendation of Industrial Construction Crew SupervisorOccupation Training Committee. The certified person whowill be ableto: • Communicate verbally and in writing with crew, supervisors, clients, and other trades and crafts, • Ensurethatcreware compliantwith regulation, codes, standards and policies governing theirworksite. • Supervisethe resources assigned efficientlyand effectively. • Ensurethatall work supervised is done in accordancewith all applicable qualitystandards. • Lead byexample, encourage crewto achievesuperiorperformance. Apprenticeship and IndustryTraining System Industry-Driven Alberta’s apprenticeship and industrytraining system is an industry-driven systemthatensures a highlyskilled, internationally competitiveworkforce in morethan 50 designated trades and occupations. Thisworkforce supports theeconomicprogress ofAlberta and its competitive role in the global market. Industry (employers and employees) establishestraining and certification standards and provides direction tothe system through an industrycommittee network and theAlbertaApprenticeship and IndustryTraining Board. TheAlberta government providesthe legislativeframeworkand administrative supportforthe apprenticeshipand industrytraining system. AlbertaApprenticeshipand IndustryTraining Board TheAlberta Apprenticeship and IndustryTraining Board provides a leadership role in developing Alberta’s highly skilled and trained workforce. The board’s primary responsibility is to establish the standards and requirements fortraining and certification in programs undertheApprenticeship and IndustryTrainingAct. The board also provides advicetothe MinisterofAdvanced Education and Technology on the needs ofAlberta’s labourmarket forskilled and trained workers, and the designation oftrades and occupations. Thethirteen-memberboard consists ofa chair, eight members representing trades and fourmembers representing otherindustries. There are equal numbers ofemployerand employee representatives. Industry Committee Network Alberta’s apprenticeship and industrytraining system relieson a networkofindustrycommittees, including local and provincial apprenticeship committees in the designated trades, and occupational committees in the designated occupations. The network also includes othercommittees such as provisional committeesthatare established beforethe designation ofa newtrade oroccupation comes into effect. All trade committees are composed ofequal numbers ofemployerand employee representatives. The industry committee network is the foundation ofAlberta’s apprenticeship and industrytraining system. Occupation Committees (OC) The board establishes a provincial occupation committeeforeach occupation. The Board appoints industry representatives, and, on the OC’s recommendation, a presiding officer-each fora maximum ofthreeterms ofup tothreeyears. An OC may havefrom 3to ? members. Provincial occupation committees: • Make recommendationstothe board about: • standards and requirementsforcertification in theiroccupation • examinations in theirtrade • designation oftrades and occupations • regulations and orders undertheApprenticeship and IndustryTraining Act • determinewhetherotherrelated certification ofvarious kinds are equivalentto certification provided in an Alberta occupation • promote occupation certification, apprenticeship programs, industrytraining and the pursuitofcareers in skilled occupations. • consultwith othercommittees undertheApprenticeship and IndustryTraining Actaboutapprenticeship programs, training and certification and facilitate cooperation between differenttrades and occupations • consultwith organizations, associationsand people who have an interest in theiroccupation and with employers and employees intheirtrade • carryoutfunctions assigned bythe board Industrial Construction Crew SupervisorOC Members atthetime ofpublication. Cherlet, Ronald Cam. Edmonton Presiding Officer Ross, JenniferAnne.. Edmonton Employer Stevenson, StuartJ... Edmonton Employer McDonald, Kevin M... Fort McMurray Employer Christie, Jerad R Edmonton Employee Dakus, JeffTodd Edmonton Employee Kibblewhite, Vernon .. Edmonton Employer McBride, Michael D... Edmonton Employee Offers, Ronald AJ Edmonton Employee Alberta Government AlbertaAdvanced Education and Technologyworkswith industry, employerand employee organizations and technicaltraining providersto: • facilitate industry’s developmentand maintenance oftraining and certification standards • provide registration and counselling services to employees and employers • certifythosewho meet industry standards Safety Safeworking procedures and conditions, incident/injury prevention, and the preservation ofhealth are ofprimary importance in apprenticeship programs in Alberta. These responsibilities are shared and require thejointefforts ofgovernment, employers, employees, apprentices and the public. Therefore, it is imperativethatall parties are awareofcircumstancesthat may lead to injuryorharm. Safe learning experiences and healthyenvironments can be created by controlling the variables and behaviours thatmaycontributetoorcause an incidentorinjury. By practicing a safe and healthyattitude, everyone can enjoythe benefitofan incidentand injuryfree environment. - 3 - AlbertaApprenticeship and IndustryTraining Board Safety Policy TheAlberta Apprenticeship and IndustryTraining Board fully supports safe learning andworking environments and encourages theteaching ofpropersafety procedures both within trade specifictraining and intheworkplace. Workplace Responsibilities Theemployeris responsiblefor: • training employees in the safe use and operation ofequipment • providing and maintaining safetyequipment, protectivedevices and clothing • enforcing safeworking procedures • providing safeguardsformachinery, equipmentand tools • observing all accident prevention regulations • The employee and apprentice are responsiblefor: • working in accordancewith the safety regulations pertaining tothejob environment • working in such a way as notto endangerthemselves, fellowemployees orapprentices Workplace Health and Safety Highlyskilled workers are often exposed to hazards in theworkplace, and should befamiliarwith and applythe requirements ofthe Occupational Health and SafetyAct, Regulations and Codewhen dealing with personal safetyand the special safety rulesthatapplyto all dailytasks. Additional information is available atwww.worksafely.org Procedures for Recommending Revisionstothe Competency Profile Advanced Education and Technology has prepared this course outline in partnershipwith the Industrial Construction Crew SupervisorProvincial Occupation Committee. Thiscompetency profilewas approved on June 27, 2008 bytheAlberta Apprenticeship and IndustryTraining Board on a recommendation from the Industrial Construction Site SupervisorProvincial Occupation Committee. Thevaluable input provided by representatives ofindustry and the institutionsthat providethe technical training is acknowledged. Anyconcerned individual orgroup in the province ofAlberta may make recommendationsforchange bywriting to: Industrial Construction Crew Supervisor Provincial Occupation Committee c/o Industry Programs and Standards Apprenticeship and IndustryTraining Advanced Education and Technology 10th floor, Commerce Place 10155 102 Street NW Edmonton AB T5J 4L5 Itis requested that recommendations forchange referto specificareas and state references used. Recommendations forchangewill be placed on the agenda forregularmeetings ofthe Industrial Construction Site Supervisor Provincial Occupation Committee. -4 - Industrial Construction Crew SupervisorOccupation RequirementsforCertification *Workexperience hours must be earned within a 24 month time period. **AII requirementsforcertification must be completed no morethan 5 years (60 months) priorto dateof application. - 5- Competency Profile BRANCH ONE SECTIONONE A B C OCCUPATIONALSKILLS DocumentationandRecord VerbalCommunication FormalCommunication Keeping D E ComputerandSoftware LeadershipSkills Applications SECTIONTWO A MANAGINGCOMPLIANCE => ManagingCompliance SECTIONTHREE A MANAGINGMATERIALSAND ManagingMaterialsAnd RESOURCES => Resources SECTIONFOUR A MANAGINGJOBQUALITY ManagingJobQuality <=> SECTION FIVE A B MANGAGINGCREWS ManagePerformance Supervision <=> - 6 - INDUSTRIAL CONTRUCTION SITE SUPERVISOR OCCUPATION COMPETENCY PROFILE A CERTIFIEDINDUSTRIAL CONSTRUCTION CREWSUPERVISOR SHOULD BEABLE TO PERFORM THE FOLLOWING; SECTION ONE: OCCUPATIONAL SKILLS TREND: Theabilityto read, write, documentmaterials, hours, and progress, and to perform trade calculations is required formostoccupational tasks. The useofcomputersto perform thesetasks is notyetan industry requirement, butgiven the growth ofthistechnology in othersectors, it can be expected thatthe abilityto use portable computerswill be an essential skill eventually. A. Documentation and Record Keeping Outcome: Beable toread, interpretandcreatereports andrecordsrelatedto crew supervisionandconstructionprojectmanagement. 1. Read and interpretjobdrawings and specifications. 2. Read business correspondence, internal communications, documentation, procedure manuals etc. 3. Be ableto create and submitmaterial orders, standardized forms, records ofmaterials used, logs, crew hoursworked etc. 4. Be ablewrite incident reports, safety reports, meeting agendas, minutes, progress reports etc. 5. Maintain accurate records ofcrewtime and wage information. 6. Describe in general terms privacy legislation as itapplies tothe roleofcrewsupervisor. B. Verbal Communication Outcome: Bean effectivecommunicatorwith crewmembers supervisors, clients, other , trades/crews etc. 1. Describethe basics ofeffective spoken communication, including, verbal and non verbal communication. 2. Describe listening skills and the use offeedbackorinterviewing techniques forgathering information and communication. 3. Be ableto plan and conductcrew meetings, such as safety meetings, ‘tail gate’ meetings, daily progress, etc. 4. Be ableto participate in contractormeetings, staffmeetings etc.. 5. Communicatewith crew members, othertrades/occupations, customers etc. on site. 6. Ableto provideclearinstructions, directionsto crew members. C. Formal Communication Outcome: Beable to evaluateandselecttheappropriate form ofcommunication fordealing with crewmembers, supervisors, suppliers, customers, andotherpersonnel associatedwith a worksite. 1. Describeformal communication methods fordealing with vendors, customers, suppliers, sub contractors and manufacturers, etc. 2. Describe in general terms, requirementsformaintaining company/business related information ormaterials confidential. 3. Describeformatsforinternal and external business communication as percompany requirements. - 7 - D. LeadershipSkills Outcome: Beable to createandleadan effective, cohesive team ofskilledworkers. 1. Be abletodescribe the roles and relationship ofcrewsupervisorand crew. 2. As crewsupervisormaintain a respectful worksite. 3. Be ableto resolve conflicts among crew members, orwith otherpersonnel on site. 4. Coach and ormentorcrew members. 5. Use personal time managementtechniques to ensuretime is used effectively. 6. Actas role model forappropriate behaviourforcrew members. 7. Actwith ethicsand integrity. 8. Build and promote effectiveteams E. Computerand SoftwareApplications Outcome: Beable to operateportable computers, usestandardbusinesssoftware, or customizedprograms relatedto themanagementofconstructionprojectsor personneladministration, (optionalcompetency2007) 1. Operate personal computers and operating systems. 2. Use aword processorto reviewand create documents. 3. Use spreadsheets to reviewdata and perform calculations related to construction project management. 4. Use email and networkconnectionsforbusiness communication and transmitting documents. 5. Access on line databases and otherdata sources to access manuals, specifications, documents, product information, and orders for materials orotherresources required for a construction project. 6. Be ableto learn howto use companyspecific proprietary programs as required. SECTION TWO: MANAGING COMPLIANCE TREND: The crewsupervisoris responsibleforensuring thatthe crewworks in compliancewith all applicable regulations, codes and policies. Increased awarenessofenvironmental impactofconstruction activities, and zero toleranceforunsafe practice has meantan increased responsibilityforensuring thatworkers are aware of, and followthe rules. A. Managing Compliance Outcome: Thesupervisorwillhavea high knowledgeandunderstandingofthelegal responsibilities oftheemployerandtheemployee inregardtosafety, theuse of materials hazardous tohealth orthe environment, andsite oremployerspecific rules andpolicies governing the crewandcrewactivities. 1. Be able communicate emergency procedures, fire procedures, emergencysite evacuation, access information to crew members. 2. Be ableto assign, complete, assign and orcheck, work permits, safety permits 3. Be able communicate and administerenvironmental policies and regulations atthe worksite. 4. Ensure crewcompliance with WHMIS regulations 5. Ensure crewcompliance with Occupation Health and Safety and Workers Compensation Board regulations. 6. Ensure compliancewith Workers Compensation Board reporting procedures. - 8 -