in the insurance industry PDF
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I N T H E I N S U R A N C E I N D U S T R Y WITH FULL OF PRIDE ANNUAL REPORT 2015 2 Anything is possible as long as you want it! You are free to succeed. You are free to move forward. Enjoying life, loving abundantly, giving as much as you want… It’s all in your hands. As long as you trust yourself, believe in yourself. Keep a positive outlook on life. Put your worries aside. Don’t waste your time with self-doubts, or what-ifs. Have more energy to realize your dreams. When you look at the world, see what you stand to gain, not what you stand to lose. Focus on your goals, not the obstacles. We will always be beside you so you can live your life to the fullest, together with your family and loved ones. We are ready to remove the obstacles while you realize your dreams. Just leave the hard part to us. We work day and night so that you can easily move forward on your path to tomorrow. Do not accept anything less than the best. Have confidence in the future. Hold on to your passions. Every day, every moment… Think well, live well! Anything is possible as long as we want it! We are free to succeed. We are free to move forward. Enjoying success, sharing in success… It’s all in our hands. We trust ourselves and we believe in ourselves. We keep a positive outlook on life. We have the energy to realize our dreams. We focus on our goals, not the obstacles. We are always beside our customers so that they can live life to the fullest, away from worries. We deal with the difficult parts and we work day and night. We have confidence in the future, as we have had over the last 55 years. Every day, every moment… We think positively, we experience success! 2 55 YEARS OF SUCCESS FOR THE LAST 55 YEARS, AKSİGORTA HAS SERVED WE STARTED OFF 1960 INDIVIDUAL AND CORPORATE Aksigorta was established 55 years ago, in 1960 to serve Sabancı Group companies. At the time, CLIENTS ACROSS TURKEY WITH Aksigorta had four employees. 700 EMPLOYEES, 16 REGIONAL DIRECTORATES, MORE THAN 2,000 INDEPENDENT AGENCIES, 1961 900 AKBANK BRANCHES, 69 BROKERS, AND 3,600 CONTRACTED INSTITUTIONS. FIRST INSURANCE POLICY Having laid the foundation for Turkey’s insurance industry, Aksigorta issued its first policy in 1961. FIRST INSURANCE POLICY MORE THAN 15 MILLION CUSTOMERS ISSUED ONLINE Over the last 55 years, Aksigorta has provided coverage to more than 15 million customers across Turkey For the first time in Turkey, Aksigorta with some 44 million insurance policies, covering health issued an insurance policy online via the to travel, motor to compulsory earthquake insurance, bancassurance channel in 1983. business package to liability insurance. 3 55 YEARS OF PRIDE HAVING PROVIDED MANY INSURANCE PRODUCTS, FROM FIVE CUSTOMERS INSURED HEALTH TO TRAVEL, MOTOR TO EVERY MINUTE COMPULSORT EARTHQUAKE, Today, Aksigorta insures five customers every BUSINESS PACKAGE TO minute on average, by issuing seven policies. LIABILITY, TO MORE THAN 15 MILLION CUSTOMERS OVER THE LAST 55 YEARS, AKSİGORTA CONTINUES TO MOVE FORWARD ON ITS JOURNEY TO SUCCESS, WHICH HAS SPANNED OVER 1.3 MILLION POLICIES A HALF-CENTURY THUS FAR, About 2.8 million customers insured by Aksigorta hold WITH IMMENSE PRIDE. a total of 1.3 million policies. 9 MILLION CLAIMS SETTLED PREMIUM PRODUCTION AMOUNTING TO TL 21 BILLION Over the last 55 years, Aksigorta has paid out TL 14 billion in 9 million total claims. Over the last 55 years, Aksigorta’s premium production has climbed to TL 21 billion, in present day value. UNIQUE PRODUCTS 2015 Highlights We continued to make a difference in the market with new products. Aksigorta was the first With our unique Pati Aksigorta’s new, insurance company to Insurance product, we competitively priced launch a new product under began offering affordable Practical MOD provides the “Compulsory Personal health coverage for comprehensive auto Accident Insurance for customers’ pets. coverage to policyholders. Mine Workers” Regulation, which came into effect after Turkey’s mining disasters. NEW PARTNERSHIPS FOR ADDED BENEFITS 2015 Highlights 2015 was a very productive year for Aksigorta in terms of major collaborations. The Company aims to coverage to Türk Telekom “Home Insurance” products. sell 600 thousand new customers who subscribe Avea’s individually billed insurance policies under a to “Business Advantage,” merchant subscribers who new partnership with Türk “Special for Merchants” or sign 12-month contracts Telekom and subsidiaries “Special for Professional” also are covered under TTNET and Avea. Under tariffs, and TTNET corporate Aksigorta’s “Business the cooperation, Aksigorta subscribers under its Insurance” or “Home provides insurance “Business Insurance” or Insurance” products. NEW ERA OF CLAIMS CONSULTING 2015 Highlights We speeded up claims processing and undertook efforts to improve customer satisfaction.
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