Anne-Mei The is a senior researcher in the wc ea care & Department of Contemporary History at the lfre care & a & welfare University of Amsterdam, Director of the Institute for re welfare Communication and Cooperation in Care (ICISZ), and Anne-Mei The co-founder of Martha Flora Homes, a chain of private I n nursing homes. In Death’s D e The number of those with dementia is increasing in Western countries and a t h as a result this penetrating story about people suffering from dementia ’ Waiting Room s concerns us all. It is based on two years of ethnographic research in a W nursing home in the Netherlands and reveals what usually remains hidden: a i t the decisions to terminate treatment, the poverty and voodoo rituals of the in Living and Dying with Dementia in a Multicultural Society g black Caribbean nursing staff, the communication problems, the tensions R and the aggression; but also the touching and the funny moments. o o The’s book also discusses ‘the Blauwbörgje case’, in which a nursing home m refused to rehydrate a man with dementia because they considered his condition to be terminal, but his family disagreed and pressed charges for T h e attempted murder. The author explains what happened and why, and teases out the wider relevance of the case. In Death’s Waiting Room: Living and Dying with Dementia in a Multicultural Society is as readable as a novel, but forces us to think deeply about our own potential confrontation with dementia. Acutely, but sensitively, Anne-Mei The takes us into the world of patients with dementia. It is a revealing experience. Professor James Kennedy, historian Anne-Mei The leads us through the nursing home as Dante was once led through hell, showing us all its aspects. Professor A. van Dantzig, psychiatrist www.aup.nl A U P A U P AUP_The_def.indd 1 05-03-2008 12:58:30 InDeath’sWaitingRoom CARE &WELFARE Care and welfare are changing rapidly in contemporary welfare states. The Care & Welfare series publishes studies on changing relationships between citizensand professionals, on care and welfare governance, on identitypoliticsinthecontextofthesewelfarestatetransformations,and on ethical topics. It will inspire the international academic and political debate by developing and reflecting upon theories of (health) care and welfarethroughdetailednationalcasestudiesand/orinternationalcom- parisons. This series will offer new insights into the interdisciplinary theoryofcareandwelfareanditspractices. series editors JanWillemDuyvendak,UniversityofAmsterdam TrudieKnijn,UtrechtUniversity MoniqueKremer,NetherlandsScientificCouncilforGovernmentPolicy (WetenschappelijkeRaadvoorhetRegeringsbeleid–WRR) MargoTrappenburg,UtrechtUniversity,ErasmusUniversityRotterdam previously published JanWillemDuyvendak,TrudieKnijnandMoniqueKremer(eds.),Policy, People,and theNew Professional.De-professionalisation andRe-professio- nalisationinCareandWelfare,2006(ISBN9789053568859) Ine van Hoyweghen, Risks in the Making. Travels in Life Insurance and Genetics,2007(ISBN9789053569276) In Death’s Waiting Room Living and Dying with Dementia in a Multicultural Society Anne-Mei The Coverillustration:©MarcelvandenBergh/HollandseHoogte Coverdesign:SabineMannel,NEONDesign,Amsterdam Lay-out:JAPES,Amsterdam ISBN 9789053560778 NUR 740 ©Anne-MeiThe/AmsterdamUniversityPress,2008 Allrightsreserved.Withoutlimitingtherightsundercopyrightreserved above, no part of this book may be reproduced, stored in or introduced into a retrieval system, or transmitted, in any form or by any means (electronic, mechanical, photocopying, recording or otherwise) without the written permission of both the copyright owner and the author of thebook. Contents Acknowledgements 7 Preface 9 Introduction 11 HowItAllStarted 15 Part I Park House LifeinParkHouse 21 MrsVanDamDies 27 TheFamily 31 EatingProblems 37 StaffVicissitudes 40 MrsScharlooDoesn’tWantToGoOn 46 DailyCare 55 EverydayLife 63 InadequateCare 71 Versterven 77 WantingtoDie 84 RoughTreatment 91 ReorganisationandBlackMagic 101 LeontienandMrsGrasberg 113 StrongWomen,LoafingMen 119 LimitedLabourMarket 126 TheBigProblem 131 TheCoupandtheDeathofMrsDriessen 137 Part II The Blauwbörgje Case TheNursingHomeDoctor’sHusband 149 TheEx-wife 155 5 TheNursingHomeDoctor 160 TheColleagueoftheNursingHomeDoctor 165 TheDaughter 173 TheManagers 177 TheInternist 181 TheHeadNurse 184 TheJournalist 188 MrBruggeling 191 TheDoctorsatDeMerenberg 193 TheResearcher 197 HowItAllEnded 202 Notes 203 6 contents Acknowledgements Without the help and the hospitality of the staff, the residents and the visitors at Park House I would not have been able to study the hidden world of the nursing home. I have learned much from them and I am grateful. IwouldalsoliketothankthoseinvolvedintheBlauwbörgjecasewho sharedtheirthoughtswithme,andthemanyexpertswhodiscussedvar- iousaspectsofnursinghomecarewithme. There are also many who helped to make this book a reality, but I would like to mention a few who made a substantial contribution: Her- man Ader, Erik van Aert, Martin Boekholdt, Jan Eefsting, Faye Cossar, Judith Coutinho,MarielCroon, Dries van Danzig, Robert Eggink,Sjaak van der Geest, Magdelena Hernas, Cees Hertogh, James Kennedy, Bert Keizer,Cilia Linssen, Forough Nayeri, RoelinePasman, RissaPhilip,Ir- eneSchenker,MarjanVerkerk,HendrikJandeVries,GerritvanderWal, FonsvanWanroy,andofcourseOnnoZijlstra. TheobservationsinParkHousewerepartofastudyofverstervencom- missionedbytheDutchMinistryofHealth(VWS),theDutcheditionof thebook,IndeWachtkamervandeDood:LevenenStervenmetDementiein een Verkleurende Samenleving, was made possible by a grant from Het Zonnehuisgroep. I carried out the research and wrote the book while I was a senior research fellow in the Department of Social Medicine and the EMGO Institute at the Free University in Amsterdam. The transla- tion was made possible by a grant from The Netherlands Organisation forScientificResearch(NWO). IwouldliketothankRobertPoolfortranslatingthebookintoEnglish. 7 Preface People living in care homes are probably the most vulnerable and least powerfulindividualsinsociety.Beingdependantonsomeoneelseforall your health, social and care needs can result in the individual being si- lencedandmarginalised. Despite a positive increase in research and practice interest focusing on this area in attempts to provide more positive relationship centred carepracticesgeneralunderstandingsandknowledgeofcarehomeprac- ticesremainlimited. Whatisessentialisthattheoftenverydifficultandsensitiveconcerns inherentinprovidinginstitutional(andinstitutionalised)careresponses to silenced and vulnerable people should be voiced, debated and given priority.InDeath’sWaitingRoomisanaccessibleanddetailedaccountof the experiences of residents, staff and relatives in a care home setting especiallyinrelationtothecomplexissuesanddecisionsthatcomewith thedyingprocess. In the telling of sad, distressing and difficult stories Anne-Mei The highlights many key theoretical concerns but in a manner that makes clear the complexity of how such concerns are played out in practice. The presentation of life and death in Park House engages the reader withtheselivedcomplexities inways thatarebothfascinatingandchal- lenging. The reader is drawn into demanding and thought-provoking questionsonurgentissuesforsocietyandforourownlives. The book is an essential and stimulating read for all of us trying to improvethelivesofresidents,relativesandstaffincarehomes.Itisnot only about how to understand better the challenges to providing better carebutalsohowtounderstandandimprovetheprocessesandpractices ofsupportingagooddeath. DrHeatherWilkinson ColmCunningham CentreforResearchon DementiaServices FamiliesandRelationshipsDementiaServices DevelopmentCentre EdinburghUniversity UniversityofStirling 9