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Improve Your English: English in the Workplace (Book): Hear and see how English is actually spoken--from real-life speakers PDF

143 Pages·2009·3.96 MB·English
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Improve your ENGLISH ENGLISH WORKPLACE in the This page intentionally left blank Improve your ENGLISH ENGLISH WORKPLACE in the Stephen E. Brown and Ceil Lucas New York Chicago San Francisco Lisbon London Madrid Mexico City Milan New Delhi San Juan Seoul Singapore Sydney Toronto Copyright © 2009 by Stephen E. Brown and Ceil Lucas. All rights reserved. Manufactured in the United States of America. Except as permitted under the United States Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system, without the prior written permission of the publisher. 0-07-159587-2 The material in this eBook also appears in the print version of this title: 0-07-149718-8. All trademarks are trademarks of their respective owners. Rather than put a trademark symbol after every occurrence of a trademarked name, we use names in an editorial fashion only, and to the benefit of the trademark owner, with no intention of infringement of the trademark. Where such designations appear in this book, they have been printed with initial caps. McGraw-Hill eBooks are available at special quantity discounts to use as premiums and sales promotions, or for use in corporate training programs. For more information, please contact George Hoare, Special Sales, at [email protected] or (212) 904-4069. TERMS OF USE This is a copyrighted work and The McGraw-Hill Companies, Inc. (“McGraw-Hill”) and its licensors reserve all rights in and to the work. Use of this work is subject to these terms. Except as permitted under the Copyright Act of 1976 and the right to store and retrieve one copy of the work, you may not decompile, disassemble, reverse engineer, reproduce, modify, create derivative works based upon, transmit, distribute, disseminate, sell, publish or sublicense the work or any part of it without McGraw-Hill’s prior consent. You may use the work for your own noncommercial and personal use; any other use of the work is strictly prohibited. Your right to use the work may be terminated if you fail to comply with these terms. THE WORK IS PROVIDED “AS IS.” McGRAW-HILL AND ITS LICENSORS MAKE NO GUARANTEES OR WARRANTIES AS TO THE ACCURACY, ADEQUACY OR COMPLETENESS OF OR RESULTS TO BE OBTAINED FROM USING THE WORK, INCLUDING ANY INFORMATION THAT CAN BE ACCESSED THROUGH THE WORK VIA HYPERLINK OR OTHERWISE, AND EXPRESSLY DISCLAIM ANY WAR- RANTY, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. McGraw-Hill and its licensors do not warrant or guarantee that the functions contained in the work will meet your requirements or that its operation will be uninterrupted or error free. Neither McGraw-Hill nor its licensors shall be liable to you or anyone else for any inaccuracy, error or omission, regardless of cause, in the work or for any damages resulting therefrom. McGraw-Hill has no responsibility for the content of any information accessed through the work. Under no circumstances shall McGraw-Hill and/or its licensors be liable for any indirect, incidental, special, punitive, consequential or similar damages that result from the use of or inability to use the work, even if any of them has been advised of the possibility of such damages. This limitation of liability shall apply to any claim or cause whatsoever whether such claim or cause arises in contract, tort or otherwise. DOI: 10.1036/0071497188 For more information about this title, click here CONTENTS Acknowledgments xi Introduction xiii CHAPTER 1 WHAT KIND OF WORK DO YOU DO? PART I 1 1. Th e Librarian 1 2. Th e Nurse 2 3. Th e Artist 2 4. Th e Chemist 2 5. Th e Mechanic 3 6. Th e Offi ce Manager 3 7. Th e Sign Language Teacher 3 8. Th e Retired Policeman 3 9. Th e University Professor (Linguistics) 4 10. Th e Entrepreneur and the Surgical Technologist 5 11. Th e Travel Agent 5 12. Th e CPA and the IT Professional 5 13. Th e EMT 6 v 14. Th e University Professor (Archaeology and Antiquities) 6 s nt 15. Th e Sign Language Interpreter 7 e t n Co 16. Th e Academic Advisor/Hotel Manager 7 s nt 17. Th e Professional Musicians 7 e t n o C CHAPTER 2 WHAT KIND OF WORK DO YOU DO? PART II 11 1. Th e Chemist 11 2. Th e Accountant 13 3. Th e Nurse 13 4. Th e Librarian 14 5. Th e Retired Policeman 14 6. Th e Professional Musicians 15 7. Th e High School Student 16 8. Th e Artist 17 9. Th e University Professor (Archaeology and Antiquities) 17 10. Th e Offi ce Manager 19 11. Th e Retired Policeman 19 12. Th e University Professor (Linguistics) 21 CHAPTER 3 AN AVERAGE DAY 27 1. Th e Travel Agent 27 2. Th e Surgical Technologist 28 3. Th e Offi ce Manager 28 4. Th e Chemist 29 5. Th e Academic Advisor 29 6. Th e Librarian 30 vi 7. Th e EMT 32 8. Th e Nurse 32 9. Th e Professional Musicians 33 CHAPTER 4 LOOKING FOR WORK 39 1. Th e Sign Language Interpreter 39 nts e t 2. Th e Professional Musicians 40 n o C 3. Th e Mechanic 43 4. Th e Entrepreneur 44 5. Th e CPA and the IT Professional 45 6. Th e Travel Agent 46 CHAPTER 5 INTERVIEWING FOR A JOB 51 1. Th e Hotel Manager 51 2. Th e Accountant 53 3. Th e University Professor (Foreign Languages) 55 4. Th e Sign Language Interpreter 56 5. Th e IT Professional 57 6. Th e Nurse 58 7. Th e CPA 59 CHAPTER 6 TRAINING FOR A JOB 65 1. Th e Librarian 65 2. Th e University Professor (Linguistics) 66 3. Th e EMT 67 4. Th e Sign Language Teacher 69 5. Th e Sign Language Interpreter 69 6. Th e Chemist 70 vii 7. Th e Offi ce Manager 71 8. Th e Entrepreneur 71 s nt e 9. Th e Mechanic 72 t n o C CHAPTER 7 COMMUNICATION AT WORK 77 nts 1. Th e University Administrator 77 e t n 2. Th e Accountant 78 o C 3. Th e Entrepreneur and the Surgical Technologist 79 4. Th e IT Professional 82 5. Th e Travel Agent 83 6. Th e Surgical Technologist and the Entrepreneur 84 7. Th e Retired Policeman 85 8. Th e Chemist 87 9. Th e Sign Language Teacher 88 CHAPTER 8 DRESSING FOR WORK 93 1. Th e Librarian 93 2. Th e Accountant 94 3. Th e Sign Language Interpreter 95 4. Th e IT Professional 96 5. Th e Surgical Technologist 96 6. Th e Mechanic 97 CHAPTER 9 PROBLEMS AT WORK 101 1. Th e Nurse 101 2. Th e Retired Policeman 104 3. Th e Travel Agent 105 4. Th e CPA 106 5. Th e Hotel Manager 107 viii 6. Th e Mechanic 108 7. Th e EMT 109 8. Th e IT Professional 109 9. Th e Entrepreneur 111 CHAPTER 10 TECHNOLOGY AT WORK 117 nts e t 1. Th e University Professor n o C (Linguistics) 117 2. Th e Chemist 118 3. Th e Accountant 118 4. Th e Entrepreneur and the Surgical Technologist 119 5. Th e EMT 120 6. Th e Travel Agent 121 7. Th e Sign Language Interpreter 122 ix

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