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Images of Nations and International Public Relations PDF

346 Pages·1996·8.487 MB·English
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Images of Nations and International Public Relations The final camera copy for this work was prepared by the author, and therefore the publisher takes no responsibility for consistency or correctness of typographical style. How­ ever, this arrangement helps to make publication of this kind of scholarship possible. First published 1997 by Lawrence Erlbaum Associates, Inc. Published 2016 by Routledge 2 Park Square, Milton Park, Abingdon, Oxon 0X14 4RN 711 Third Avenue, New York, NY, 10017, USA Routledge is an imprint of the Taylor & Francis Group, an informa business Copyright © 1997 by Lawrence Erlbaum Associates, Inc. All rights reserved. No part of this book may be repro­ duced in any form, by photostat, microfilm, retrieval system, or any other means, without the prior written permission of the publisher. Cover design by Semadar Megged Library of Congress Cataloging-in-Publication Data Kunczik, Michael, 1946- Images of nations and international public relations / Michael Kunczik. p. cm. Includes bibliographical references and indexes. 1. Government publicity. 2. Propaganda, International. 3. International relations. 4. Discourse analysis. I. Title JF1525.P8K83 1996 659.2'935—dc20 96-19393 CIP ISBN 13: 978-0-805-81713-3 (hbk) ISBN 13: 978-0-805-81714-0 (pbk) Contents Foreword ix 1 Introduction to the Problems of International Image Cultivation 1 Preliminary Remarks 1 Status of Research in the Field of International Public Relations 12 2 Problems of International Image Cultivation 18 Domestic Public Opinion and World Public Opinion 18 The Structural Necessity of Public Relations for States 20 Actors in the Field of International Public Relations 27 Image and the International System 37 v vi CONTENTS The World of Literary Images: Some Examples 52 Image and Reality: Self-Fulfilling Prophecy 58 Some Examples of Image Polishing by States 61 The Country of Origin Effect 68 The Main Aim of International PR: Establishment of Trust 74 Terrorism as International Public Relations 80 3 Mediation of Foreign Policy 85 Theoretical Considerations 85 The Media and Politics: Some Examples of Mediation 87 CNN, Mediation of Foreign Policy, and the Gulf War 96 4 Observations on Image Changes 102 Image Changes and Selective Perception 102 Research Findings and Tricks of the Trade 109 Examples of Enemy-Images 120 The Red Menace 120 The Jewish-Bolshevist Conspiracy 126 The Fabulous Orient 129 The New Scapegoat: Japan 134 Propaganda and Stability of Images 144 5 Short Historical Outline of Image Cultivation by Governments 152 Early Examples of Image Manipulation 152 Developments in Germany and France 158 CONTENTS vii The Birth of Professional Image Cultivation: The Fight for America's Neutrality During World War I 169 British Activities 169 German Propaganda in the United States 180 The Creel Committee 186 Resume - The Birth of Professional Image Cultivation 188 6 Selected Cases of International Public Relations 191 Ivy Lee and PR for Nazi Germany 191 Nazi Propaganda to Foreign Nations 193 Edward L. Bernays: Gaining Goodwill for India 198 The Tactic of Withdrawal: PR in the United States for Developing Countries 201 The Big Rip-Off: Image Cultivation by General Chiang Kai-shek 205 Muldergate: Apartheid and Image Policy of South Africa 212 7 International Image Cultivation During Cold War Times 227 Image Cultivation by the United States 227 Image Cultivation by the USIA 230 Image Cultivation by the CIA 240 United Fruit and the CIA: The Coup in Guatemala 246 Image Policy of the Soviet Union 252 A Short History of Soviet Propaganda 252 Disinformation Campaigns of the KGB 256 Gorbachev’s PR Offensive 263 viii CONTENTS 8 Image Policy During Wartimes: Theoretical Considerations and the Gulf War 270 Carl von Clausewitz and Paradoxical Communication: The Necessity of Censorship 270 Public Opinion in Wartime 273 Public Relations in Wartime: The Gulf War II 277 9 Consequences for Image Polishing 283 References 286 Index 318 Foreword This book addresses the importance of images of nations in international relations. One fundamental assumption is that the behavior of states is not the same as that of individuals. States are social systems whose behavior as a rule directly corresponds neither to the motives of their respective leaders nor to those of their populations. Self-evidently, however, international activities always depend, too, on personal relationships; for example it is indubitably important whether the U.S. president and the leader of Russia get on well with each other at a personal level. The book also presents studies which relate to more or less deliberate attempts to induce change in images. There is no need to fear that this is a kind of Machiavellian manipulation manual to enable dictatorships trampling on human rights suddenly to appear in the purest shining light of innocence. Fears of the alleged omnipotence of the image producers, which are still widely spread in public, are also to be countered, which is not to be equated, however, with making the might of the "captains of consciousness" appear harmless. Obviously, one of the main objectives of advertising and public relations agencies must be to convince clients and prospective clients of the effectiveness of their work. And it must already be said here that active and planned inducement of image change is a long and demanding process. A positive image cannot be forced nor bought, and once it has been built it needs continuous cultivation. Image building can go on at many levels, starting with sport. Artists and scientists may travel abroad or the mass media might be used. Such activities will be briefly touched on here, too, but because of the breadth of the theme the emphasis will be clearly on image building or influencing by the mass media. Given the interdisciplinary nature of the subject matter, findings made in the public relations, advertising research, prejudice research and other fields will also be taken into account. One difficulty is the IX X FOREWORD drawing of boundaries concerning the actors influencing the images of nations. Very often it is impossible to distinguish between the image of the nation-state and the images of big enterprises like Krupp, Ford or Coca Cola. For this reason the country of origin effect is also discussed here. Public relations is also the art of camouflaging and deceiving, successful PR also means above all that the target group (those to be influenced and those who have the money to pay for such attempts) do not notice that they have become the "victims" of a PR activity. Publication of this book is made possible by the Friedrich Ebert Foundation. My special thanks for suggestions and criticism in this research project carried out for the Friedrich Ebert Foundation are due to (in alphabetical order): Dr. Dieter Bauer, Reinhard Keune and Gunther Lehrke of the foundation. My special thanks are due to Claudia Peters who provided secretarial assistance and to Dr. Alexander Heintzel who not only offered helpful criticism but also provided administrative assistance. CHAPTER 1 Introduction to the Problems of International Image Cultivation PRELIMINARY REMARKS The first time one visits a new country, regardless of how thorough his or her preparation, it is always different from the way he or she imagined it would be. Not all Scots are tightfisted and frugal, and they do not all run around in kilts and play bagpipes. Not all the Swiss are bankers, nor do they spend their time yodeling from the mountains. And the Viennese have other things to do besides dancing waltzes. At the same time, one discovers that the inhabitants of the host country often have the most peculiar, largely inaccurate, perceptions of one's own country. The question is, what kind of information has created such images, and can they be changed? Images of certain nations, however right or wrong they might be, seem to form, fundamentally, through a very complex communication process involving varied information sources. The process starts with one's experiences in very early life; in school; in children's books, fairytales and other leisure literature; the theater and so on, and may include accounts by relatives, acquaintances, and friends. But radio and TV transmissions of international programs, newspapers and magazines, cultural exchange programs, sports, books, news services, and so on are probably the strongest image shapers. The various communication sources are responsible for the image or images of another nation in all strata of a 1

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