NAVAL POSTGRADUATE SCHOOL MONTEREY, CALIFORNIA DISSERTATION IDENTIFYING THE LIMITS OF AN INTEGRATED TRAINING ENVIRONMENT USING HUMAN ABILITIES AND AFFORDANCE THEORY by Glenn August Hodges June 2014 Dissertation Supervisor: Rudolph Darken This dissertation was performed at the MOVES Institute Approved for public release; distribution is unlimited THIS PAGE INTENTIONALLY LEFT BLANK REPORT DOCUMENTATION PAGE Form Approved OMB No. 0704-0188 Public reporting burden for this collection of information is estimated to average 1 hour per response, including the time for reviewing instruction, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to Washington headquarters Services, Directorate for Information Operations and Reports, 1215 Jefferson Davis Highway, Suite 1204, Arlington, VA 22202-4302, and to the Office of Management and Budget, Paperwork Reduction Project (0704-0188) Washington DC 20503. 1.AGENCY USE ONLY (Leave blank) 2.REPORT DATE 3.REPORT TYPE AND DATES COVERED June 2014 Dissertation 4.TITLE AND SUBTITLE IDENTIFYING THE LIMITS OF AN INTEGRATED 5.FUNDING NUMBERS TRAINING ENVIRONMENT USING HUMAN ABILITIES AND AFFORDANCE THEORY 6.AUTHOR Glenn August Hodges 7.PERFORMING ORGANIZATION NAME AND ADDRESS 8.PERFORMING Naval Postgraduate School ORGANIZATION REPORT Monterey, CA 93943-5000 NUMBER 9.SPONSORING / MONITORING AGENCY NAME AND ADDRESS 10.SPONSORING / MONITORING Executive Agent for Simulations to Mission Command Interoperability (SIMCI), AGENCY REPORT NUMBER PEO STRI / PEO C3T, 12350 Research Parkway Orlando, FL 32826-3276 11. SUPPLEMENTARY NOTES The views expressed in this thesis are those of the author and do not reflect the official policy or position of the Department of Defense or the U.S. Government. IRB protocol number ___N/A_____________. 12a. DISTRIBUTION / AVAILABILITY STATEMENT 12b. DISTRIBUTION CODE Approved for public release; distribution is unlimited A 13.ABSTRACT (maximum 200 words) This research investigated the development and use of an analytical assessment methodology anchored in systems engineering principles, affordance theory, and human abilities, to measure the potential of integrated training environments (ITEs) to effectively support training. Empirical investigation of ITEs is costly, lacks formal guidance, and is therefore often unreliable. Ad hoc studies, commissioned by individual organizations, constitute the current state of Army ITE evaluation. These assessments are often entirely based on subject matter expert judgment through surveys, which produce results that are linked indirectly and loosely to the ITEs. What is required is a repeatable, inexpensive, analytical approach to ITE assessment that bounds the potential of a given system to the support it provides to the deliberate practice of specific tasks. The results of this research include the development and use of the integrated training environment assessment methodology (ITEAM). ITEAM was used to evaluate the ability of several ITEs to support the deliberate practice of specific tasks during training. The dissertation shows that ITEAM consistently predicted where training was supported by an ITE and generally how well. ITEAM is offered as a tool to be used early in the acquisition process to affordably define and verify the requirements of candidate ITE solutions for Department of Defense needs. 14. SUBJECT TERMS Integrated training environment, training assessment, human abilities, 15.NUMBER OF fidelity, affordance theory, task analysis, verification, requirements analysis, simulations, TADSS PAGES 355 16.PRICE CODE 17.SECURITY 18.SECURITY 19.SECURITY 20.LIMITATION CLASSIFICATION OF CLASSIFICATION OF THIS CLASSIFICATION OF OF ABSTRACT REPORT PAGE ABSTRACT Unclassified Unclassified Unclassified UU NSN 7540-01-280-5500 Standard Form 298 (Rev. 2-89) Prescribed by ANSI Std. 239-18 i THIS PAGE INTENTIONALLY LEFT BLANK i i Approved for public release; distribution is unlimited IDENTIFYING THE LIMITS OF AN INTEGRATED TRAINING ENVIRONMENT USING HUMAN ABILITIES AND AFFORDANCE THEORY Glenn August Hodges Lieutenant Colonel, United States Army B.S., Old Dominion University, 1993 M.S., Naval Postgraduate School, 2004 Submitted in partial fulfillment of the requirements for the degree of DOCTOR OF PHILOSOPHY IN MODELING, VIRTUAL ENVIRONMENTS AND SIMULATION from the NAVAL POSTGRADUATE SCHOOL June 2014 Author: Glenn August Hodges Approved by: Rudolph Darken Michael McCauley Professor, Computer Science and Research Professor, Operations MOVES Research and MOVES Supervisor and Committee Chair Joseph Sullivan Eugene Paulo Director, MOVES Institute Associate Professor, Systems Engineering and MOVES Jeffrey Appleget Senior Lecturer, Operations Research and MOVES Approved by: Peter Denning, Chair, Department of Computer Science Approved by: Douglas Moses, Vice Provost for Academic Affairs ii i THIS PAGE INTENTIONALLY LEFT BLANK iv ABSTRACT This research investigated the development and use of an analytical assessment methodology anchored in systems engineering principles, affordance theory, and human abilities, to measure the potential of integrated training environments (ITEs) to effectively support training. Empirical investigation of ITEs is costly, lacks formal guidance, and is therefore often unreliable. Ad hoc studies, commissioned by individual organizations, constitute the current state of Army ITE evaluation. These assessments are often entirely based on subject matter expert judgment through surveys, which produce results that are linked indirectly and loosely to the ITEs. What is required is a repeatable, inexpensive, analytical approach to ITE assessment that bounds the potential of a given system to the support it provides to the deliberate practice of specific tasks. The results of this research include the development and use of the integrated training environment assessment methodology (ITEAM). ITEAM was used to evaluate the ability of several ITEs to support the deliberate practice of specific tasks during training. The dissertation shows that ITEAM consistently predicted where training was supported by an ITE and generally how well. ITEAM is offered as a tool to be used early in the acquisition process to affordably define and verify the requirements of candidate ITE solutions for Department of Defense needs. v THIS PAGE INTENTIONALLY LEFT BLANK v i TABLE OF CONTENTS I. INTRODUCTION .............................................................................................................1 A. A STORY TO SET THE STAGE ..................................................................1 B. INSIGHT INTO THE CULTURE OF ARMY TRAINING ........................2 C. DISCUSSION OF THE PROBLEM ..............................................................3 D. RESEARCH APPROACH ..............................................................................6 E. CLARIFICATION OF TERMS .....................................................................8 F. DOCUMENT ORGANIZATION...................................................................8 II. LITERATURE REVIEW ...............................................................................................11 A. FRONT-END ANALYSIS.............................................................................12 1. Capability Based Assessments ..........................................................13 2. Training Objectives and Performance Requirements ....................15 3. Task Analysis ......................................................................................16 4. Human Ability Requirements ...........................................................18 a. Introduction .............................................................................18 b. Impetus for Development ........................................................19 c. Relationship to This Research ................................................19 B. FIDELITY, AFFORDANCE THEORY AND TRANSFER OF TRAINING .....................................................................................................20 1. Fidelity ................................................................................................20 2. Affordance Theory .............................................................................22 3. Transfer of Training ..........................................................................24 C. VERIFICATION AND VALIDATION .......................................................28 D. IMPACTS OF SUBJECT MATTER EXPERTS........................................29 1. Positive Contributions .......................................................................30 2. Negative Impacts ................................................................................30 3. Recommendation................................................................................31 E. SIMULATION ASSESSMENT ....................................................................32 1. Non-Training Domains ......................................................................32 2. Within a Training Domain ................................................................34 F. TRAINING EFFECTIVENESS ANALYSIS (TEA) SYSTEM .................39 1. Overview of the TEA System ............................................................39 2. TRADOC Regulation 350-32 ............................................................40 3. User View of the TEA System ...........................................................42 4. Conclusion ..........................................................................................45 G. SUMMARY ....................................................................................................46 III. INTEGRATED TRAINING ENVIRONMENT ASSESSMENT METHODOLOGY ....................................................................................................49 A. DESCRIPTION OF THE ITEAM PROCESSES .......................................51 1. Requirements Definition ...................................................................51 vi i a. Describe the Operational Need, Capability or Performance Shortfall in Terms That are Specific and Measurable ..............................................................................51 b. Determine and Describe the ITE Capabilities Using an Operational Concept and Functional Allocation ..................51 c. Conduct a Job/Task Analysis of the Real World Activity to Identify the Critical Tasks Needed to Accomplish the Desired Learning/Training Objectives ...................................52 d. Annotate the Job/Task Analysis with Human Ability Requirements Associated with the Tasks ...............................52 e. Determine and Describe the Necessary ITE Affordance Requirements Based on the Identified Human Abilities .......52 2. Verification .........................................................................................52 a. Determine What Human Abilities the ITE Supports Compared to Those Necessary to Execute the Real World Tasks ........................................................................................53 b. Determine the Affordances Present in the ITE .....................53 3. Assessment ..........................................................................................54 a. Quantify the Level of Support the ITE Provides to the Training Audience ..................................................................54 B. SUBTASK AFFORDANCE SCORING ......................................................55 1. Subtask Affordances are Unique ......................................................56 2. Subtask Affordances Previously Accounted For ............................58 3. Subtask Affordances Partially Unique.............................................61 a. Step One...................................................................................61 b. Step Two ..................................................................................61 c. Step Three ................................................................................62 4. Subtask Affordances Contained in Multiple Analyses ...................63 C. PROCEDURE FOR TASK SCORING .......................................................64 D. SUMMARY ....................................................................................................64 IV. CASE STUDY I: GAME-BASED TRAINING IN AN OPERATIONAL SETTING ....................................................................................................................67 A. METHOD .......................................................................................................67 1. Brief Description of Empirical TEA Study .....................................67 2. Application of ITEAM to VBS2 Based ITE ....................................67 B. DISCUSSION .................................................................................................70 1. VBS2 TEA Results .............................................................................70 2. ITEAM Results...................................................................................71 C. CONCLUSIONS ............................................................................................73 V. CASE STUDY II: FULL SPECTRUM COMMAND ..................................................75 A. METHOD .......................................................................................................75 B. DISCUSSION .................................................................................................81 C. CONCLUSIONS ............................................................................................87 VI. CASE STUDY III: EST 2000 HEAVY WEAPONS TRAINER .................................89 vi ii
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