Description:(ICDL) is an internationally recognised certificate of end-user computing skills. It provides objective proof that the holder has achieved a standard of competence in the most common business applications. Employers are increasingly relying on the ICDL to validate training courses and to recruit computer-literate staff. The syllabus covers the following modules: *Basic Concepts of Information Technology *Using the Computer and Managing Files *Word Processing *Spreadsheets *Databases *Presentations *Information and Communication This comprehensive coursebook covers all seven modules of the new ICDL syllabus using the most popular business software - Microsoft Windows 95/98, Office 2000, Internet Explorer 5, and Outlook Express 5 It provides everything a student needs to pass the ICDL tests. Written by experienced trainers Brendan Munnelly and Paul Holden, the book offers clear, simple and friendly guidance on all the ICDL modules.This book also includes: *Over 700 screen images and illustrations to guide the student through Microsoft Windows 95/98 and Microsoft Office 2000 applications *'How-to' information based on practical examples of everyday tasks *Short cuts and insider tips drawn from real-world experience of computer professionals *Summary of critical information at the end of each section *285 easy-to-follow exercises