Human Resources Management for Public and Nonprofit Organizations (Essential Texts for Nonprofit and Public Leadership and Management)

435 Pages·03.992 MB·English

by  Joan E. Pynes

CONTENTS
List of Figure, Tables, and Exhibits
Exercises
Preface
Acknowledgments
The Author
Part One: Human Resources Management in Context
Chapter One: Introduction to Human Resources Management in the Public
and Nonprofit Sectors
The Public Sector
The Nonprofit Sector
The New Public Service
Today’s Context for Human Resources Management
Conclusion
Chapter Two: Strategic Human Resources Management and Planning
The Changing Role of Human Resources Management
Human Resources Outsourcing
Strategic Human Resources Management and Human Resources Planning
Human Resources Planning
Human Resources Information Systems and Electronic Human Resources Management
Implementing Strategic Human Resources Management
Evaluating the Effectiveness of Strategic Human Resources Management
Problems and Implications of Strategic Human Resources Management
Ethical Standards for Strategic Human Resources Management
Conclusion
Chapter Three: Federal Equal Employment Opportunity Laws and Other
Employee Protections
Federal Equal Employment Opportunity Laws
Proving Employment Discrimination
Executive Orders, Affirmative Action, and Other Federal Laws
Affirmative Action
Constitutional Rights
Additional Protections for Employees
Conclusion
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Chapter Four: Managing a Diverse Workforce
Glass Ceilings, Sticky Floors, Glass Walls, and Glass Escalators
Why Diversity Is Important
Cultural Competency
Sexual Harassment
Employer Liability
Sexual Orientation
Changes in the Nonprofit Landscape
The Difference between Complying with Laws and Managing Diversity
Strategic Human Resources Management Implications for Managing Diversity
Conclusion
Part Two: Methods and Functions of strategic Human Resources
Management
Chapter Five: Job Analysis
Legal Significance of Job Analysis Data
Job Analysis Information and Methods
Designing a Job Analysis Program
Job Description and Job Specification
Strategic Job Analysis
Competency Modeling
Job Analysis Techniques
Contextual Performance
Conclusion
Chapter Six: Recruitment and Selection
Recruitment
Recruiting for Local Governments and Nonprofits
Screening Applicants
Executive and Managerial Recruitment and Selection
Conclusion
Chapter Seven: Compensation
Equity
Executive Compensation and Benefits
Federal Laws Governing Compensation
State and Local Government Minimum Wages
Conclusion
Chapter Eight: Benefits
Required Benefits
Discretionary Benefits
Quality-of Work and Quality-of Life Issues
Conclusion
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Chapter Nine: Training and Career Development
The Training Process
Career Development
Managerial and Executive Development
Conclusion
Chapter Ten: Performance Management
Motivation
Developing an Evaluation Program
Rater Training
Who Should Rate?
Executive Evaluation
Documentation
Performance Evaluation Interview
Ethical Issues in Performance Appraisal
Performance Appraisal Techniques
Team-Based Performance Techniques
Conclusion
Chapter Eleven: Labor-Management Relations: Collective Bargaining in the
Public and Nonprofit Sectors
The History of Private Sector Collective Bargaining
Collective Bargaining in Nonprofit Organizations
Collective Bargaining in the Federal Government
Collective Bargaining in State and Local Governments
Concepts and Practices of Collective Bargaining
Public Sector Distinctions
Nonprofit Sector Distinctions
Privatization of Public Services
Conclusion
Chapter Twelve: Volunteers
Use of Volunteers
Volunteer Motivation
Barriers to Volunteer Recruitment
Recruitment
The Prerecruitment Process
Managing Volunteers
Orientation and Training
Volunteer Recognition
Evaluation
The Volunteer Protection Act
Governing Boards
Conclusion
Chapter Thirteen: Conclusion: Challenges for Public and Nonprofit
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Organizations
What to Expect
Challenges for Strategic Human Resources Management
Change in Skill Requirements
References
Name Index
Subject Index
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Essential Texts for Public and Nonprofit Leadership and
Management
The Handbook of Nonprofit Governance, by BoardSource
Strategic Planning for Public and Nonprofit Organizations, 4th Edition, by John M. Bryson
Handbook of Human Resources Management in Government, 3rd Edition, by Stephen E. Condrey (Ed.)
The Responsible Administrator, 6th Edition, by Terry L. Cooper
The Jossey-Bass Handbook of Nonprofit Leadership and Management, 3rd Edition, by David O. Renz,
Robert D. Herman, & Associates (Eds.)
Benchmarking in the Public and Nonprofit Sectors, 2nd Edition, by Patricia Keehley et al.
The Ethics Challenge in Public Service, 3rd Edition, by Carol W. Lewis et al.
Managing Nonprofit Organizations, by Mary Tschirhart and Wolfgang Bielefeld
Social Media in the Public Sector: Participation, Collaboration, and Transparency in the Networked World, by
Ines Mergel
Meta-Analysis for Public Management and Policy, by Evan Ringquist
The Practitioner’s Guide to Governance as Leadership: Building High-Performing Nonprofit Boards, by Cathy
A. Trower
Measuring Performance in Public and Nonprofit Organizations, by Theodore H. Poister
Understanding and Managing Public Organizations, 5th Edition, by Hal G. Rainey
Fundraising Principles and Practice, by Adrian Sargeant, Jen Shang, & Associates
Hank Rosso’s Achieving Excellence in Fundraising, 3rd Edition, by Eugene R. Tempel, Timothy Seiler, &
Eva Aldrich (Eds.)
Handbook of Practical Program Evaluation, 3rd Edition, by Joseph S. Wholey et al. (Eds.)
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Cover design: Jeff Puda
Cover image: © Photo ephemera/Getty
Copyright © 2013 by John Wiley & Sons, Inc. All rights reserved.
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Library of Congress Cataloging-in-Publication Data
Pynes, Joan.
Human resources management for public and nonprofit organizations : a strategic approach / Joan E. Pynes.
—4th edition.
pages cm
Includes bibliographical references and index.
ISBN 978-1-118-39862-3 (pbk); ISBN 978-1-118-46032-0 (ePDF); ISBN 978-1-118-46034-4 (ePub)
1. Nonprofit organizations—United States—Personnel management. 2. Public administration—United States
—Personnel management. I. Title.
HF5549.2.U5P96 2013
658.3—dc23
2013010994
FOURTH EDITION
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In memory of my mother
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