Human Resources Management for Public and Nonprofit Organizations: A Strategic Approach

528 Pages·2013·5.213 MB·English

by  Joan E. Pynes

HUMAN RESOURCES MANAGEMENT
FOR PUBLIC AND NONPROFIT
ORGANIZATIONS
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Essential Texts for Public and Nonprofi t Leadership and
Management
The Handbook of Nonprofi t Governance , by BoardSource
Strategic Planning for Public and Nonprofi t Organizations, 4th Edition ,
by John M. Bryson
Handbook of Human Resources Management in Government, 3rd Edition ,
by Stephen E. Condrey (Ed.)
The Responsible Administrator, 6th Edition , by Terry L. Cooper
The Jossey-Bass Handbook of Nonprofi t Leadership and Management, 3rd
Edition , by David O. Renz, Robert D. Herman, & Associates (Eds.)
Benchmarking in the Public and Nonprofi t Sectors, 2nd Edition , by Patricia
Keehley et al.
The Ethics Challenge in Public Service, 3rd Edition , by Carol W. Lewis et al.
Managing Nonprofi t Organizations , by Mary Tschirhart and Wolfgang
Bielefeld
Social Media in the Public Sector: Participation, Collaboration, and Transparency
in the Networked World , by Ines Mergel
Meta-Analysis for Public Management and Policy , by Evan Ringquist
The Practitioner ’s Guide to Governance as Leadership: Building High-Performing
Nonprofi t Boards, by Cathy A. Trower
Measuring Performance in Public and Nonprofi t Organizations, by Theodore H.
Poister
Understanding and Managing Public Organizations, 5th Edition , by Hal G.
Rainey
Fundraising Principles and Practice , by Adrian Sargeant, Jen Shang,
& Associates
Hank Rosso’s Achieving Excellence in Fundraising, 3rd Edition , by Eugene R.
Tempel, Timothy Seiler, & Eva Aldrich (Eds.)
Handbook of Practical Program Evaluation, 3rd Edition , by Joseph S. Wholey
et al. (Eds.)
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(cid:2)
HUMAN RESOURCES
MANAGEMENT
FOR PUBLIC AND
NONPROFIT
ORGANIZATIONS
A Strategic Approach
F E
OURTH DITION
Joan E. Pynes
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Cover design: Jeff Puda
Cover image: © Photo ephemera/Getty
Copyright © 2013 by John Wiley & Sons, Inc. All rights reserved.
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Library of Congress Cataloging-in-Publication Data
Pynes, Joan.
Human resources management for public and nonprofi t organizations : a strategic
approach / Joan E. Pynes. —4th edition.
pages cm
Includes bibliographical references and index.
ISBN 978-1-118-39862-3 (pbk); ISBN 978-1-118-46032-0 (ePDF);
ISBN 978-1-118-46034-4 (ePub)
1. Nonprofi t organizations—United States—Personnel management. 2. Public
administration—United States—Personnel management. I. Title.
HF5549.2.U5P96 2013
658.3—dc23
2013010994
Printed in the United States of America
fourth edition

PB Printing 10 9 8 7 6 5 4 3 2 1
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In memory of my mother
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The Instructor's Guide for the fourth edition of Human Resources Management
in Public and Nonprofi t Organizations includes exam question, experiential exer-
cises, a detailed PowerPoint presentation, model syllabi for courses of differ-
ing lengths, and additional class references. The Instructor's Guide and these
materials are available free online. If you would like to download and print
out a copy of the Guide, please visit: www.wiley.com/college/pynes.
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CONTENTS
List of Figure, Tables, and Exhibits xiii
Exercises xv
Preface xvii
Acknowledgments xxv
The Author xxvii
PART ONE: HUMAN RESOURCES MANAGEMENT IN CONTEXT 1
1 Introduction to Human Resources Management in the Public and
Nonprofi t Sectors 3
The Public Sector 5
The Nonprofi t Sector 10
The New Public Service 22
Today’s Context for Human Resources Management 23
Conclusion 33
vii
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viii Contents
2 Strategic Human Resources Management and Planning 37
The Changing Role of Human Resources Management 38
Human Resources Outsourcing 42
Strategic Human Resources Management and Human Resources Planning 44
Human Resources Planning 45
Human Resources Information Systems and Electronic Human Resources
Management 50
Implementing Strategic Human Resources Management 57
Evaluating the Effectiveness of Strategic Human Resources Management 58
Problems and Implications of Strategic Human Resources Management 60
Ethical Standards for Strategic Human Resources Management 61
Conclusion 62
3 Federal Equal Employment Opportunity Laws and Other Employee
Protections 69
Federal Equal Employment Opportunity Laws 70
Proving Employment Discrimination 82
Executive Orders, Affi rmative Action, and Other Federal Laws 88
Affi rmative Action 93
Constitutional Rights 97
Additional Protections for Employees 103
Conclusion 105
4 Managing a Diverse Workforce 111
Glass Ceilings, Sticky Floors, Glass Walls, and Glass Escalators 114
Why Diversity Is Important 115
Cultural Competency 116
Sexual Harassment 119
Employer Liability 121
Sexual Orientation 122
Changes in the Nonprofi t Landscape 125
The Difference between Complying with Laws and Managing Diversity 126
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Contents ix
Strategic Human Resources Management Implications for
Managing Diversity 128
Conclusion 130
PART TWO: METHODS AND FUNCTIONS OF STRATEGIC HUMAN
RESOURCES MANAGEMENT 137
5 Job Analysis 141
Legal Signifi cance of Job Analysis Data 143
Job Analysis Information and Methods 144
Designing a Job Analysis Program 151
Job Description and Job Specifi cation 153
Strategic Job Analysis 153
Competency Modeling 159
Job Analysis Techniques 160
Contextual Performance 167
Conclusion 168
6 Recruitment and Selection 175
Recruitment 176
Recruiting for Local Governments and Nonprofi ts 181
Screening Applicants 184
Executive and Managerial Recruitment and Selection 202
Conclusion 204
7 Compensation 211
Equity 212
Executive Compensation and Benefi ts 229
Federal Laws Governing Compensation 231
State and Local Government Minimum Wages 234
Conclusion 240
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