Table Of Content

JOBNAME:Burke&Cooper PAGE:1 SESS:2 OUTPUT:FriOct2615:32:252012 Human Resource Management in the Nonprofit Sector ColumnsDesignXMLLtd / Job:Burke-Cooper_Human_Resource_Management / Division:00_Prelims /Pg.Position:1/ Date:5/9 JOBNAME:Burke&Cooper PAGE:2 SESS:4 OUTPUT:FriOct2615:32:252012 NEW HORIZONS IN MANAGEMENT SeriesEditor:CaryL.Cooper,CBE,DistinguishedProfessorofOrganizationalPsychologyand Health,LancasterUniversity,UK Thisimportantseriesmakesasignificantcontributiontothedevelopmentofmanagementthought. Thisfieldhasexpandeddramaticallyinrecentyearsandtheseriesprovidesaninvaluableforumfor the publication of high quality work in management science, human resource management, organizationalbehaviour,marketing,managementinformationsystems,operationsmanagement, businessethics,strategicmanagementandinternationalmanagement. Themainemphasisoftheseriesisonthedevelopmentandapplicationofneworiginalideas. Internationalinitsapproach,itwillincludesomeofthebesttheoreticalandempiricalworkfromboth well-establishedresearchersandthenewgenerationofscholars. Titlesintheseriesinclude: HandbookofManagerialBehaviorandOccupationalHealth EditedbyAlexander-StamatiosG.Antoniou,CaryL.Cooper,GeorgeP.Chrousos,CharlesD. SpielbergerandMichaelWilliamEysenck WorkplacePsychologicalHealth CurrentResearchandPractice PaulaBrough,MichaelO’Driscoll,ThomasKalliath,CaryL.CooperandStevenA.Y.Poelmans ResearchCompaniontoCorruptioninOrganizations EditedbyRonaldJ.BurkeandCaryL.Cooper Self-ManagementandLeadershipDevelopment EditedbyRonaldJ.BurkeandMitchellG.Rothstein HandbookofEmployeeEngagement Perspectives,Issues,ResearchandPractice EditedbySimonAlbrecht HumanResourceManagementinSmallBusiness AchievingPeakPerformance EditedbyCaryL.CooperandRonaldJ.Burke ResearchHandbookofComparativeEmploymentRelations EditedbyMichaelBarryandAdrianWilkinson PsychologicalOwnershipandtheOrganizationalContext Theory,ResearchEvidence,andApplication JonL.PierceandIiroJussila HandbookofStressintheOccupations EditedbyJaniceLangan-FoxandCaryL.Cooper TheNewKnowledgeWorkers DariuszJemielniak NarcissismintheWorkplace Research,OpinionandPractice AndrewJ.DuBrin GenderandtheDysfunctionalWorkplace EditedbySuzyFoxandTerriR.Lituchy TheInnovationImperativeinHealthCareOrganisations CriticalRoleofHumanResourceManagementintheCost,QualityandProductivityEquation EditedbyPeterSpurgeon,RonaldJ.BurkeandCaryL.Cooper HumanResourceManagementintheNonprofitSector Passion,PurposeandProfessionalism EditedbyRonaldJ.BurkeandCaryL.Cooper ColumnsDesignXMLLtd / Job:Burke-Cooper_Human_Resource_Management / Division:00_Prelims /Pg.Position:2/ Date:15/10 JOBNAME:Burke&Cooper PAGE:3 SESS:2 OUTPUT:FriOct2615:32:252012 Human Resource Management in the Nonprofit Sector Passion, Purpose and Professionalism Editedby RonaldJ.Burke EmeritusProfessorofOrganizationalStudies,SchulichSchool ofBusiness,YorkUniversity,Toronto,Ontario,Canada CaryL.CooperCBE DistinguishedProfessorofOrganizationalPsychologyand Health,LancasterUniversity,UK NEWHORIZONSINMANAGEMENT EdwardElgar Cheltenham,UK+Northampton,MA,USA ColumnsDesignXMLLtd / Job:Burke-Cooper_Human_Resource_Management / Division:00_Prelims /Pg.Position:1/ Date:5/9 JOBNAME:Burke&Cooper PAGE:4 SESS:3 OUTPUT:FriOct2615:32:252012 ©RonaldJ.BurkeandCaryL.Cooper2012 Allrightsreserved.Nopartofthispublicationmaybereproduced,storedina retrievalsystemortransmittedinanyformorbyanymeans,electronic,mechanical orphotocopying,recording,orotherwisewithoutthepriorpermissionofthe publisher. Publishedby EdwardElgarPublishingLimited TheLypiatts 15LansdownRoad Cheltenham GlosGL502JA UK EdwardElgarPublishing,Inc. WilliamPrattHouse 9DeweyCourt Northampton Massachusetts01060 USA Acataloguerecordforthisbook isavailablefromtheBritishLibrary LibraryofCongressControlNumber:2012940704 ISBN9780857937292 TypesetbyColumnsDesignXMLLtd,Reading PrintedandboundbyMPGBooksGroup,UK 4 0 ColumnsDesignXMLLtd / Job:Burke-Cooper_Human_Resource_Management / Division:00_Prelims /Pg.Position:2/ Date:6/9 JOBNAME:Burke&Cooper PAGE:5 SESS:2 OUTPUT:FriOct2615:32:252012 Contents Listofcontributors vii Acknowledgements viii PARTI SETTINGTHESTAGE:HUMANRESOURCE MANAGEMENTINTHENONPROFITSECTOR 1 Humanresourcemanagementinthenonprofitsector: settingthestage 3 RonaldJ.Burke 2 HRMinthevoluntarysector 51 IanCunningham 3 Therolesnonprofitorganizationsplayinsocietyinthe UnitedStates 72 SusanM.ChandlerandMorgenJohansen PARTII HUMANRESOURCEMANAGEMENTAND NONPROFITEFFECTIVENESS 4 Reviewingtheliteratureonleadershipinnonprofitorganizations 97 JohnC.Ronquillo,WhitneyE.HeinandHeatherL.Carpenter 5 Nineempiricalguidelinesfortopleadershipteamsinnonprofit organizations 117 ChrisW.Coultas,BreanneKindel,StephanieZajacand EduardoSalas 6 Theheartoftheorganization:developingthenonprofitbrand 143 StacyLandrethGrauandSusanBardiKleiser 7 Nonprofitbrandsandbrandmanagement 160 NathalieLaidler-Kylander 8 Enhancinglearningandskilldevelopmentamongpaidstaffand volunteersinnonprofitorganizations 178 JeannetteBlackmarandKellyLeRoux 9 Effectivelyleadingadiversenonprofitworkforce 198 JoyJonesandDailFields v ColumnsDesignXMLLtd / Job:Burke-Cooper_Human_Resource_Management / Division:00_Prelims /Pg.Position:1/ Date:5/9 JOBNAME:Burke&Cooper PAGE:6 SESS:2 OUTPUT:FriOct2615:32:252012 vi Contents 10 Organizationalchangeinnonprofitorganizations:implications forhumanresourcemanagement 221 ThomasR.Packard PARTIII DEVELOPINGHUMANRESOURCEMANAGEMENT SKILLS 11 University-basededucationprogramsinnonprofitmanagement andphilanthropicstudies:currentstateofthefieldandfuture directions 243 RoseanneMirabellaandMaryMcDonald Index 259 ColumnsDesignXMLLtd / Job:Burke-Cooper_Human_Resource_Management / Division:00_Prelims /Pg.Position:2/ Date:5/9 JOBNAME:Burke&Cooper PAGE:7 SESS:2 OUTPUT:FriOct2615:32:252012 Contributors JeanetteBlackmarUniversityofKansas,USA RonaldJ.BurkeYorkUniversity,Canada HeatherL.CarpenterGrandValleyStateUniversity,USA SusanM.ChandlerUniversityofHawaii,USA CaryL.CooperLancasterUniversity,UK ChrisW.CoultasUniversityofCentralFlorida,USA IanCunninghamUniversityofStrathclyde,UK DailFieldsRegentUniversity,USA StacyLandrethGrauTexasChristianUniversity,USA WhitneyE.HeinDePaulUniversity,USA MorgenJohansenUniversityofHawaii,USA JoyJonesRegentUniversity,USA BreanneKindelUniversityofCentralFlorida,USA SusanBardiKleiserTexasChristianUniversity,USA NathalieLaidler-KylanderHarvardUnivesity,USA KellyLeRouxUniversityofIllinoisatChicago,USA MaryMcDonaldUniversityofSanDiego,USA RoseanneMirabellaSetonHallUniversity,USA ThomasR.PackardSanDiegoStateUniversity,USA JohnC.RonquilloDePaulUniversity,USA EduardoSalasUniversityofCentralFlorida,USA StephanieZajacUniversityofCentralFlorida,USA vii ColumnsDesignXMLLtd / Job:Burke-Cooper_Human_Resource_Management / Division:00_Prelims /Pg.Position:1/ Date:5/9 JOBNAME:Burke&Cooper PAGE:8 SESS:4 OUTPUT:FriOct2615:32:252012 Acknowledgements Webelievethat‘thepeoplemaketheplace’soitshouldcomeasnosurprise thatCaryandIhavetriedtoraisetheappreciationandimportanceofpeople in the success of organizations in all sectors – private, public, health care andnonprofit. ThankstoGerryWoodatLancasterUniversity,UKforagainridinghard on Cary, me and our contributors, and managing our relationship with EdwardElgar.AndtoCarlaD’Agostinoformakingthepathsmootherfor ushereinToronto.WevalueallthesupportgiventoCaryandmeoverthe pastseveralyearsbyourfriendsatEdwardElgar,withaspecialthanksto FranO’Sullivan.Itwasalwaysajoytoworkwiththem.Weacknowledge theco-operationofourinternationalcontributors.Mycontributionstothis collectionweresupportedinpartbyYorkUniversity,Canada. Finally, appreciation to my immediate and extended family for making lifejoyous:Susan,Sharon,Rachel,Jeff,Liane,Brendan,JayandChristie. RonaldJ.Burke Toronto viii ColumnsDesignXMLLtd / Job:Burke-Cooper_Human_Resource_Management / Division:00_Prelims /Pg.Position:1/ Date:15/10 JOBNAME:Burke&Cooper PAGE:1 SESS:3 OUTPUT:FriOct2615:32:252012 PART I Setting the stage: human resource management in the nonprofit sector ColumnsDesignXMLLtd / Job:Burke-Cooper_Human_Resource_Management / Division:01-Burke /Pg.Position:1/ Date:31/8 JOBNAME:Burke&Cooper PAGE:2 SESS:3 OUTPUT:FriOct2615:32:252012 ColumnsDesignXMLLtd / Job:Burke-Cooper_Human_Resource_Management / Division:01-Burke /Pg.Position:2/ Date:31/8

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Human resource management in the nonprofit sector : passion, purpose and professionalism PDF

278 Pages·2012·1.459 MB·English
by  Ronald J Burke, Cary L Cooper
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JOBNAME:Burke&Cooper PAGE:1 SESS:2 OUTPUT:FriOct2615:32:252012 Human Resource Management in the Nonprofit Sector ColumnsDesignXMLLtd / Job:Burke-Cooper_Human_Resource_Management / Division:00_Prelims /Pg.Position:1/ Date:5/9 JOBNAME:Burke&Cooper PAGE:2 SESS:4 OUTPUT:FriOct2615:32:252012 NEW HORIZONS IN MANAGEMENT SeriesEditor:CaryL.Cooper,CBE,DistinguishedProfessorofOrganizationalPsychologyand Health,LancasterUniversity,UK Thisimportantseriesmakesasignificantcontributiontothedevelopmentofmanagementthought. Thisfieldhasexpandeddramaticallyinrecentyearsandtheseriesprovidesaninvaluableforumfor the publication of high quality work in management science, human resource management, organizationalbehaviour,marketing,managementinformationsystems,operationsmanagement, businessethics,strategicmanagementandinternationalmanagement. Themainemphasisoftheseriesisonthedevelopmentandapplicationofneworiginalideas. Internationalinitsapproach,itwillincludesomeofthebesttheoreticalandempiricalworkfromboth well-establishedresearchersandthenewgenerationofscholars. Titlesintheseriesinclude: HandbookofManagerialBehaviorandOccupationalHealth EditedbyAlexander-StamatiosG.Antoniou,CaryL.Cooper,GeorgeP.Chrousos,CharlesD. SpielbergerandMichaelWilliamEysenck WorkplacePsychologicalHealth CurrentResearchandPractice PaulaBrough,MichaelO’Driscoll,ThomasKalliath,CaryL.CooperandStevenA.Y.Poelmans ResearchCompaniontoCorruptioninOrganizations EditedbyRonaldJ.BurkeandCaryL.Cooper Self-ManagementandLeadershipDevelopment EditedbyRonaldJ.BurkeandMitchellG.Rothstein HandbookofEmployeeEngagement Perspectives,Issues,ResearchandPractice EditedbySimonAlbrecht HumanResourceManagementinSmallBusiness AchievingPeakPerformance EditedbyCaryL.CooperandRonaldJ.Burke ResearchHandbookofComparativeEmploymentRelations EditedbyMichaelBarryandAdrianWilkinson PsychologicalOwnershipandtheOrganizationalContext Theory,ResearchEvidence,andApplication JonL.PierceandIiroJussila HandbookofStressintheOccupations EditedbyJaniceLangan-FoxandCaryL.Cooper TheNewKnowledgeWorkers DariuszJemielniak NarcissismintheWorkplace Research,OpinionandPractice AndrewJ.DuBrin GenderandtheDysfunctionalWorkplace EditedbySuzyFoxandTerriR.Lituchy TheInnovationImperativeinHealthCareOrganisations CriticalRoleofHumanResourceManagementintheCost,QualityandProductivityEquation EditedbyPeterSpurgeon,RonaldJ.BurkeandCaryL.Cooper HumanResourceManagementintheNonprofitSector Passion,PurposeandProfessionalism EditedbyRonaldJ.BurkeandCaryL.Cooper ColumnsDesignXMLLtd / Job:Burke-Cooper_Human_Resource_Management / Division:00_Prelims /Pg.Position:2/ Date:15/10 JOBNAME:Burke&Cooper PAGE:3 SESS:2 OUTPUT:FriOct2615:32:252012 Human Resource Management in the Nonprofit Sector Passion, Purpose and Professionalism Editedby RonaldJ.Burke EmeritusProfessorofOrganizationalStudies,SchulichSchool ofBusiness,YorkUniversity,Toronto,Ontario,Canada CaryL.CooperCBE DistinguishedProfessorofOrganizationalPsychologyand Health,LancasterUniversity,UK NEWHORIZONSINMANAGEMENT EdwardElgar Cheltenham,UK+Northampton,MA,USA ColumnsDesignXMLLtd / Job:Burke-Cooper_Human_Resource_Management / Division:00_Prelims /Pg.Position:1/ Date:5/9 JOBNAME:Burke&Cooper PAGE:4 SESS:3 OUTPUT:FriOct2615:32:252012 ©RonaldJ.BurkeandCaryL.Cooper2012 Allrightsreserved.Nopartofthispublicationmaybereproduced,storedina retrievalsystemortransmittedinanyformorbyanymeans,electronic,mechanical orphotocopying,recording,orotherwisewithoutthepriorpermissionofthe publisher. Publishedby EdwardElgarPublishingLimited TheLypiatts 15LansdownRoad Cheltenham GlosGL502JA UK EdwardElgarPublishing,Inc. WilliamPrattHouse 9DeweyCourt Northampton Massachusetts01060 USA Acataloguerecordforthisbook isavailablefromtheBritishLibrary LibraryofCongressControlNumber:2012940704 ISBN9780857937292 TypesetbyColumnsDesignXMLLtd,Reading PrintedandboundbyMPGBooksGroup,UK 4 0 ColumnsDesignXMLLtd / Job:Burke-Cooper_Human_Resource_Management / Division:00_Prelims /Pg.Position:2/ Date:6/9 JOBNAME:Burke&Cooper PAGE:5 SESS:2 OUTPUT:FriOct2615:32:252012 Contents Listofcontributors vii Acknowledgements viii PARTI SETTINGTHESTAGE:HUMANRESOURCE MANAGEMENTINTHENONPROFITSECTOR 1 Humanresourcemanagementinthenonprofitsector: settingthestage 3 RonaldJ.Burke 2 HRMinthevoluntarysector 51 IanCunningham 3 Therolesnonprofitorganizationsplayinsocietyinthe UnitedStates 72 SusanM.ChandlerandMorgenJohansen PARTII HUMANRESOURCEMANAGEMENTAND NONPROFITEFFECTIVENESS 4 Reviewingtheliteratureonleadershipinnonprofitorganizations 97 JohnC.Ronquillo,WhitneyE.HeinandHeatherL.Carpenter 5 Nineempiricalguidelinesfortopleadershipteamsinnonprofit organizations 117 ChrisW.Coultas,BreanneKindel,StephanieZajacand EduardoSalas 6 Theheartoftheorganization:developingthenonprofitbrand 143 StacyLandrethGrauandSusanBardiKleiser 7 Nonprofitbrandsandbrandmanagement 160 NathalieLaidler-Kylander 8 Enhancinglearningandskilldevelopmentamongpaidstaffand volunteersinnonprofitorganizations 178 JeannetteBlackmarandKellyLeRoux 9 Effectivelyleadingadiversenonprofitworkforce 198 JoyJonesandDailFields v ColumnsDesignXMLLtd / Job:Burke-Cooper_Human_Resource_Management / Division:00_Prelims /Pg.Position:1/ Date:5/9 JOBNAME:Burke&Cooper PAGE:6 SESS:2 OUTPUT:FriOct2615:32:252012 vi Contents 10 Organizationalchangeinnonprofitorganizations:implications forhumanresourcemanagement 221 ThomasR.Packard PARTIII DEVELOPINGHUMANRESOURCEMANAGEMENT SKILLS 11 University-basededucationprogramsinnonprofitmanagement andphilanthropicstudies:currentstateofthefieldandfuture directions 243 RoseanneMirabellaandMaryMcDonald Index 259 ColumnsDesignXMLLtd / Job:Burke-Cooper_Human_Resource_Management / Division:00_Prelims /Pg.Position:2/ Date:5/9 JOBNAME:Burke&Cooper PAGE:7 SESS:2 OUTPUT:FriOct2615:32:252012 Contributors JeanetteBlackmarUniversityofKansas,USA RonaldJ.BurkeYorkUniversity,Canada HeatherL.CarpenterGrandValleyStateUniversity,USA SusanM.ChandlerUniversityofHawaii,USA CaryL.CooperLancasterUniversity,UK ChrisW.CoultasUniversityofCentralFlorida,USA IanCunninghamUniversityofStrathclyde,UK DailFieldsRegentUniversity,USA StacyLandrethGrauTexasChristianUniversity,USA WhitneyE.HeinDePaulUniversity,USA MorgenJohansenUniversityofHawaii,USA JoyJonesRegentUniversity,USA BreanneKindelUniversityofCentralFlorida,USA SusanBardiKleiserTexasChristianUniversity,USA NathalieLaidler-KylanderHarvardUnivesity,USA KellyLeRouxUniversityofIllinoisatChicago,USA MaryMcDonaldUniversityofSanDiego,USA RoseanneMirabellaSetonHallUniversity,USA ThomasR.PackardSanDiegoStateUniversity,USA JohnC.RonquilloDePaulUniversity,USA EduardoSalasUniversityofCentralFlorida,USA StephanieZajacUniversityofCentralFlorida,USA vii ColumnsDesignXMLLtd / Job:Burke-Cooper_Human_Resource_Management / Division:00_Prelims /Pg.Position:1/ Date:5/9 JOBNAME:Burke&Cooper PAGE:8 SESS:4 OUTPUT:FriOct2615:32:252012 Acknowledgements Webelievethat‘thepeoplemaketheplace’soitshouldcomeasnosurprise thatCaryandIhavetriedtoraisetheappreciationandimportanceofpeople in the success of organizations in all sectors – private, public, health care andnonprofit. ThankstoGerryWoodatLancasterUniversity,UKforagainridinghard on Cary, me and our contributors, and managing our relationship with EdwardElgar.AndtoCarlaD’Agostinoformakingthepathsmootherfor ushereinToronto.WevalueallthesupportgiventoCaryandmeoverthe pastseveralyearsbyourfriendsatEdwardElgar,withaspecialthanksto FranO’Sullivan.Itwasalwaysajoytoworkwiththem.Weacknowledge theco-operationofourinternationalcontributors.Mycontributionstothis collectionweresupportedinpartbyYorkUniversity,Canada. Finally, appreciation to my immediate and extended family for making lifejoyous:Susan,Sharon,Rachel,Jeff,Liane,Brendan,JayandChristie. RonaldJ.Burke Toronto viii ColumnsDesignXMLLtd / Job:Burke-Cooper_Human_Resource_Management / Division:00_Prelims /Pg.Position:1/ Date:15/10 JOBNAME:Burke&Cooper PAGE:1 SESS:3 OUTPUT:FriOct2615:32:252012 PART I Setting the stage: human resource management in the nonprofit sector ColumnsDesignXMLLtd / Job:Burke-Cooper_Human_Resource_Management / Division:01-Burke /Pg.Position:1/ Date:31/8 JOBNAME:Burke&Cooper PAGE:2 SESS:3 OUTPUT:FriOct2615:32:252012 ColumnsDesignXMLLtd / Job:Burke-Cooper_Human_Resource_Management / Division:01-Burke /Pg.Position:2/ Date:31/8

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