HUMAN FACTORS MODELS FOR AVIATION ACCIDENT ANALYSIS AND PREVENTION Reviews of Human Factors Models for Aviation Accident Analysis and Prevention Although the aviation industry has made tremendous progress during the last three decades by considerably reducing the number of fatal accidents, risk investigation models are still linear and new approaches, such as network-based models, must be developed. The information network approach provided in this book is crucial to better understand, analyze, design and evaluate current complexity of aviation human-system integration. Guy A. Boy, Florida Institute of Technology, USA; NASA Kennedy Space Center, USA; and Fellow of the Air and Space Academy The authors undertake a comprehensive and systematic analysis of a range of approaches to error causation, and have extended this analysis into systemic accident and incident causation. They both advocate and demonstrate important new methodologies that can be used to draw meaning from complex occurrences, thereby enabling the identification and implementation of meaningful interventions. Finally, they tackle the issue of the validity of post- hoc analyses of accidents and incidents and how models of causation might be examined empirically. It is a text that casts an eye both to the past and to the future of modelling and the prediction of complex events. Mark Wiggins, Macquarie University, Australia Human Factors Models for Aviation Accident Analysis and Prevention provides a new and very promising approach to understanding the complex, systemic, and non-linear causes of accidents in both commercial and general aviation. It represents a very important contribution to the field of aviation accident investigation, and one that should be read by both researchers and practitioners in that field. Steven J. Landry, Purdue University, USA Human Factors Models for Aviation Accident Analysis and Prevention THOMAS G.C. GRIFFIN DHL Aviation, Kingdom of Bahrain MARK S. YOUNG Brunel University, London, UK NEVILLE A. STANTON University of Southampton, UK ASHGATE © Thomas G.C. Griffin, Mark S. Young and Neville A. Stanton 2015 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise without the prior permission of the publisher. Thomas G.C. Griffin, Mark S. Young and Neville A. Stanton have asserted their rights under the Copyright, Designs and Patents Act, 1988, to be identified as the authors of this work. Published by Ashgate Publishing Limited Wey Court East Union Road Farnham Surrey, GU9 7PT England Ashgate Publishing Company 110 Cherry Street Suite 3-1 Burlington, VT 05401-3818 USA www.ashgate.com British Library Cataloguing in Publication Data A catalogue record for this book is available from the British Library. The Library of Congress has cataloged the printed edition as follows: Griffin, Thomas G. C. Human factors models for aviation accident analysis and prevention / by Thomas G.C. Griffin, Mark S. Young, and Neville A. Stanton. pages cm Includes bibliographical references and index. ISBN 978-1-47243275-9 (hardback : alk. paper) – ISBN 978-1-47243276-6 (ebook) – ISBN 978-1-47243277-3 (epub) 1. Aeronautics–Human factors. 2. Aircraft accidents–Investigation. 3. Aeronautics–Safety measures. 4. Aircraft accidents–Prevention. I. Young, Mark S. II. Stanton, Neville A. (Neville Anthony), 1960– III. Title. TL553.6.G75 2015 TL553.6.G75 2015 363.12’465–dc23 2014033812 ISBN 9781472432759 (hbk) ISBN 9781472432766 (ebk-PDF) ISBN 9781472432773 (ebk-ePUB) Contents List of Figures List of Tables About the Authors List of Abbreviations 1 Introduction 1 The Field of Human Factors 2 Objectives and Aims of the Book 3 Structure of the Book 2 Modelling a Dynamic World 1 Accident Causation Models 2 Runway Overrun at Bangkok (QF1) 3 Current Application of Human Factors in Aviation Accident Investigation 4 Incidents: A Tool for Proactive Safety 5 The Influence of Modern Technology Conclusions Summary 3 A Complex Approach to a Complex Scenario 1 Event Analysis of Systemic Teamwork (EAST) 2 The Kegworth Air Disaster 3 Data Gathering 4 Analysis of Networks 5 Implications for Further Work and Limitations Summary 4 Development of a Study 1 The Importance of Centralising Communication 2 Expanding on the Idea of ‘Ideal’ Networks 3 Statistical Analysis of Networks 4 Selection of a Suitable Metric Conclusions 5 Extending the Potential of Information Networks: A Bayesian Approach 1 General Aviation: The ‘Unprofessional’ Genre? 2 Investigating General Aviation Accidents 3 Developing a Bayesian Information Network Approach 4 Outcomes, Limitations and Future Work Summary 6 Can We Validate Networks Derived from Incident Data Through Simulation? A Pilot Study 1 Can a Validation Approach be Validated? 2 Methodology 3 Results 4 Other Results of Interest 5 Discussion Summary 7 Incidents versus Accidents: An Industrial Study 1 Safety Management Systems within Industry 2 ‘They’ve Rebadged it you Fool!’ A Review of Best Practice in Aviation and Beyond 3 Is Risk Really = Severity × Frequency? 4 The ‘Distance from Disaster’ Model 5 Discussion of the Benefits and Limitations of Working in Industry 6 Conclusions and Further Work Summary 8 Conclusions 1 Book Contribution 2 Tying Together Several Aspects of the Book 3 Developments and Directions for Future Work 4 Closing Remarks References Index List of Figures 1.1 The battle between performance characteristics within a system 1.2 Heinrich’s accident pyramid 1.3 Project pathway diagram 2.1 Interpretation of Bird and Loftus’ (1976) loss causation model 2.2 Diagrammatic representation of Johnson’s three-level model of accidents 2.3 Reason’s Swiss cheese model of accident causation 2.4 A simplified STEP matrix for a car accident in an urban area 2.5 Illustrating the levels of a complex socio-technical system 2.6 Illustration of interconnected feed-back and feed-forward loops through levels of a system 2.7 Illustration of the interaction between technology and task 3.1 Interrelationship between task, social and information networks 3.2 Task network in snapshot 1 3.3 Task network in snapshot 2 3.4 Task network in snapshot 3 3.5 Communication network in snapshot 1 3.6 Communication network in snapshot 2 3.7 Communication network in snapshot 3 3.8 The five-step methodology to create the information networks 3.9 Shading key to figures 3.10, 3.11, 3.12, 3.14 and 3.15 3.10 Information network in snapshot 1 3.11 Information network in snapshot 2 3.12 Information network in snapshot 3 3.13 Information network uncoloured for clarity 3.14 Details of nodes surrounding ‘Vibration Indicator’ 3.15 Details of nodes surrounding ‘Fluctuations’ 3.16 The erroneous transfer of information on the flight deck 4.1 ‘Ideal’ information network in snapshot 1 4.2 Snapshot 1 showing only nodes remaining that contained differences
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