Human-Computer Interaction, Tourism and Cultural Heritage: Second International Workshop, HCITOCH 2011, Córdoba, Argentina, September 14-15, 2011, Revised Selected Papers

165 Pages·2012·24.44 MB·English

by  Francisco V. Cipolla Ficarra (auth.)

Lecture Notes in Computer Science 7546
CommencedPublicationin1973
FoundingandFormerSeriesEditors:
GerhardGoos,JurisHartmanis,andJanvanLeeuwen
EditorialBoard
DavidHutchison
LancasterUniversity,UK
TakeoKanade
CarnegieMellonUniversity,Pittsburgh,PA,USA
JosefKittler
UniversityofSurrey,Guildford,UK
JonM.Kleinberg
CornellUniversity,Ithaca,NY,USA
AlfredKobsa
UniversityofCalifornia,Irvine,CA,USA
FriedemannMattern
ETHZurich,Switzerland
JohnC.Mitchell
StanfordUniversity,CA,USA
MoniNaor
WeizmannInstituteofScience,Rehovot,Israel
OscarNierstrasz
UniversityofBern,Switzerland
C.PanduRangan
IndianInstituteofTechnology,Madras,India
BernhardSteffen
TUDortmundUniversity,Germany
MadhuSudan
MicrosoftResearch,Cambridge,MA,USA
DemetriTerzopoulos
UniversityofCalifornia,LosAngeles,CA,USA
DougTygar
UniversityofCalifornia,Berkeley,CA,USA
GerhardWeikum
MaxPlanckInstituteforInformatics,Saarbruecken,Germany
Francisco Cipolla-Ficarra Kim Veltman
Huang Chih-Fang Miguel Cipolla-Ficarra
Andreas Kratky (Eds.)
Human-Computer Interaction,
Tourism and Cultural Heritage
SecondInternationalWorkshop,HCITOCH2011
Córdoba, Argentina, September 14-15, 2011
Revised Selected Papers
1 3
VolumeEditors
FranciscoCipolla-Ficarra
MiguelCipolla-Ficarra
ALAIPOandAINCI,HCILab.
ViaTabajani1-Suc.15(CP7),24121Bergamo,Italy
E-mail:fi[email protected],fi[email protected]
KimVeltman
VirtualMaastrichtMcLuhanInstitute
Europalaan73,6226CN,Maastricht,TheNetherlands
E-mail:[email protected]
HuangChih-Fang
YuanZeUniversity,DepartmentofInformationCommunication
135Yuan-TungRoad,320Chung-Li,Taiwan
E-mail:[email protected]
AndreasKratky
UniversityofSouthernCalifornia
InteractiveMediaDivision,SchoolofCinematicArts
900West34thStreet,SCA201,LosAngeles,CA90089-2211,USA
E-mail:[email protected]
ISSN0302-9743 e-ISSN1611-3349
ISBN978-3-642-33943-1 e-ISBN978-3-642-33944-8
DOI10.1007/978-3-642-33944-8
SpringerHeidelbergDordrechtLondonNewYork
LibraryofCongressControlNumber:2012949284
CRSubjectClassification(1998):H.5.1-4,H.4.1-3,H.3.4-5,J.5,K.3.1
LNCSSublibrary:SL3–InformationSystemsandApplication,incl.Internet/Web
andHCI
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Preface
Insocialcommunicationscience,itisnotsimpletoestablishlimitsinapreciseway
because it is necessary to establish a monosemic scientific vocabulary,which al-
lowstheunivocaluseofwordcommunicationwhenitisappliedtoverydifferent
fields such as interpersonal communication, communication between machines,
communicationbetweenPCandperson,etc.Interdisciplinarystudiesthatinvolve
comparison,exchangeofmethods,andexchangeofopinionscanbepositivewhen
they go beyond the sum or juxtaposition of discoveries,for instance. The prime
degree of cooperation lies in transdisciplinary studies. For instance, transdisci-
plinary studies would propose concepts and theories common to different social
sciences.Nevertheless,itisindual-disciplinarystudiesthatwecanreachthebest
results in the field of communication. That is, communication would consist of
sharing methods and interpreting aspects and historical experiences of two dif-
ferent disciplines. Consequently, the intersection between computer science and
communicabilitycanbeverypositiveinincreasingthequalityofcommunication
betweenauserandaPC.
Anotherphenomenonstemmingfromthemisinterpretationofthetransdisci-
plinaryorinterdisciplinarynotions isthe presenceofprofessionalswhoarealien
totheinteractivesystems,especialthoserelatedtothehypermediacontents.At
present,professionalsin the formalsciences aremaking incorrectanalysisofthe
evolution and scientific content in multimedia/hypermedia, for instance. They
maintainthatintheevolutionofmultimediasystems,firsttherewasmultimedia
in the commercial sense of the word, then the audio-visual sense, and lastly in
virtualreality.Thatis,the developmentofmultimedia andaudio-visualsystems
hasresultedinvirtualreality.Obviouslythereisgreatconfusionbetweenthereal
historyofmultimediaanditsderivations,ordifferentmeaningsoftechnicaldefi-
nitionsfromdifferenttechnicalpointsofview.Theconfusioniseasilydetectable
intheneworientationsthatareattemptedinsemioticsfromthepointofviewof
theformalsciences,forinstance.Newprofessionalsinthefieldofcommunication
sciences (in an Italian context) or information sciences (in a Spanish context),
for instance, are necessary for the correct development of interactive systems.
The education and experience of these professionals must be at the intersection
between factual sciences and formal sciences, the sector of development of this
new profile in order to improve the interaction between person and computer
(human–computer interaction).
Evidently, software engineering has provided the human–computer interac-
tion community with tools and techniques for the design and implementation
of interactive systems. The evaluative analysis of multimedia systems requires,
in addition to a method, a professional trained in both computer science and
social sciences. New technologies are at a constant intersection of several areas
of human knowledge. The acceptance of the software products by the end users
VI Preface
rapidly and with a minimum error – ideally none at all – is one of the main ob-
jectivesregardingqualityinsoftware,forinstance.Increasingormaintainingthe
qualityofsoftwarewithaminimumcostandminimumproductiontimerequires
professionalswith training and/or experience in factual sciences and formalsci-
ences.Thepresentworkisintendedtobeameetingpointofallthosewhofreely
wish to boost and perfect the set of strategies and techniques to improve the
human–computer interaction, tourism, and cultural heritage.
The papers in this volume were presented at the Program Committee of
the workshop consisted of Albert, C. (Spain), Anderson, S. (USA), Bleecker, J.
(USA), Buzzi, M. (Italy), Ca´ceres-D´ıaz, A. (Puerto Rico), Carr´e, J. (Curac¸ao),
Casas, S. (Argentina), Chih-Fang, H. (Taiwan), Chorianopoulos, K. (Greece),
Cipolla-Ficarra, M. (Italy & Spain), Colorado, A. (Spain), Brie, M. (Malta),
Dalmasso, M. (Argentina), Darmawan, R. (Indonesia), Demirors, O. (Turkey),
D´ıaz-P´erez, P. (Spain), Edison, D. (Canada), El Sadik, A. (Canada), Fekonja
Peklaj,U.(Slovenia),Fotouhi,F.(USA),Flores,S.(Spain),Fulton,P.(Canada),
Garrido-Lora,M. (Spain), Griffith, S. (Jamaica), Grosky, W. (USA), Guarinos-
Gala´n,V.(Spain),Guerrero-Ginel,J.(Spain),Hadad,G.(Argentina),Ilavarasan,
V. (India), Imaz, M. (United Kingdom), Jen, W. (Taiwan), Kammu¨ller, F.
(UK), Kratky, A. (USA), Kirakowski, J. (Ireland), Lau, F. (China), Liudmila,
P. (Russia), Marcos, C. (Argentina), Milrad, M. (Sweden), Moreno-Sa´nchez,
I. (Spain), Mori, G. (Italy), Moˇzina, K. (Slovenia), Pargman, D. (Sweden),
Ramirez-Alvarado, M. (Spain), Read, T. (Spain), Sainz-de Abajo, B. (Spain),
Salvendy, G. (China), Scolnik, H. (Argentina), Silva-Salmero´n, J. (Canada),
Stanchev,P.(USA),Styliaras,G.(Greece),Tamai,T.(Japan),Varela,L.(France),
Verber, D. (Slovenia), Veltman, K. (The Netherlands), Vidal, G. (Argentina),
Vilches-L´opez, I. (Spain), who supported the preparation of the workshop. I
would like to thank all of the authors and speakers for their effort as well as
the referees for their kind collaboration.Finally, a special thanks goes to Alfred
Hofmann(Springer),AnnaKramer(Springer),ChristineReiss(Springer),Maria
Ficarra (ALAIPO & AINCI), various individuals and local authorities, and to
all those who financially supported the international workshop.
September 2011 Francisco V. Cipolla-Ficarra
Acknowledgments
Table of Contents
Local Tourism and Cultural Heritage Internalization: Myths and
Realities from Software ........................................... 1
Francisco V. Cipolla Ficarra
Emotion and Communicability in e-Culture Applications.............. 15
Susana I. Herrera, Silvia del V. Zua´ın, Fabio R. Gallo, and
Hebe L. Avila
The ExpansionEraofthe Communicability:FirstNations forthe Local
and Global Promotion of Cultural and Natural Heritage .............. 25
Francisco V. Cipolla Ficarra
Conceptual Integration of Usability and Communicability for the
Interface Maintenance of E-learning Type Collaborative Systems....... 38
Leda B. Digio´n and Mabel Sosa
Trichotomic Analysis: Communicability, Distance Learning and
Hypermedia Systems Off-Line ..................................... 49
Francisco V. Cipolla Ficarra, Miguel Cipolla Ficarra, and
Jacqueline Alma
A Feature-Oriented WSDL Extension for Describing Grid Services ..... 64
Natalia Trejo, Sandra Casas, and Karim Hallar
Digital Photography and Geographical Information in the Web 2.0:
A Quality Evaluation of the Contents............................... 73
Francisco V. Cipolla Ficarra
Playing Nature – A Short History of Our Mediated Relationship to
Nature ......................................................... 89
Andreas Kratky
Virtual Reconstruction of the Wall and Alcazar of Molina de Segura.... 99
Gonzalo Mart´ın S´anchez
eGovernment: Real Democracy in Digital Society .................... 113
Beatriz Sainz de Abajo, Lucas D.P. Mendes,
J. Miguel Ram´ırez Uceda, Remedios M. Robles Gonza´lez,
F. Javier Buro´n Ferna´ndez, Enrique Garc´ıa Salcines,
Miguel Lo´pez Coronado, and Carlos de Castro Lozano
Reviews on the Narrative Status of Video Games .................... 124
Mauricio P´erez Jim´enez
X Table of Contents
The State of OpenStreetMap in Bangladesh ......................... 133
Sohaila Binte Ridwan, Hasan Shahid Ferdous, and
Syed Ishtiaque Ahmed
Building Virtual Guides for Virtual Worlds.......................... 144
Luciana Benotti and Alexandre Denis
User Centered Development of Automatic E-mail Answering for the
Public Sector.................................................... 154
Cerratto-Pargman T., Knutsson O., Celikten E., Sneiders E., and
Dalianis H.
Author Index.................................................. 157
Local Tourism and Cultural Heritage Internalization:
Myths and Realities from Software
Francisco V. Cipolla Ficarra1,2
1 HCI Lab. – F&F Multimedia Communic@tions Corp.
ALAIPO: Asociación Latina de Interacción Persona-Ordenador
c/ Angel Baixeras, 5 – AP 1638, 08080 Barcelona, Spain
2 HCI Lab. – F&F Multimedia Communic@tions Corp.
AINCI: Asociación Internacional de la Comunicación Interactiva
Via Pascoli, S. 15 – CP 7, 24121 Bergamo, Italy
[email protected]
Abstract. In the current work we present a state of the art of natural and
cultural heritage, as well as tourism, from the perspective of the user of
interactive and analogical systems in Southern Europe. We also present the
evolution of several multimedia local projects in the Mediterranean with a
successful interactive design for the internationalization of those contents which
are succumbing to the technological breakthroughs because of worldwide
economic factors and human factors of software engineering. Finally, we
publicize a series of guidelines so that the emerging societies can bridge the
digital gap with the high-technology societies.
Keywords: Tourism, Cultural Heritage, Ecology, Software Engineering,
Human Factor.
1 Introduction
The beginning of the new decade has made apparent the strengthening in the diffusion
of microcomputing, among the millions and millions of users there are all around the
world. Even some big and historical hardware manufacturers such as Hewlett Packard
have announced that they will make no more personal computers and will focus their
production on the Tablet PCs [1]. This kind of changes stemming from the computer
industrial sector have been affecting for a long time Human-Computer Interaction,
since that entails designing for smaller screens and functionalities of devices which go
from entertainment down to home automation [1]. The international financial factors
have an influence on the computer industry [2]. The productive decisions in relation
to the consumption of the national and international market of multimedia have an
influence on current users and the future generations of users for online and offline
interactive systems. This is the technological conjuncture of the second decade of the
21st century.
A good planning in the mid and long term in the field of computing and
telecommunications may serve to the so-called emerging countries to shorten the
F.V. Cipolla-Ficarra et al. (Eds.): HCITOCH 2011, LNCS 7546, pp. 1–14, 2012.
© Springer-Verlag Berlin Heidelberg 2012
2 F.V. Cipolla Ficarra
stages of evolution on the part of the users. That is, it isn’t necessary that the users of
the emerging countries use a whole series of multimedia microcomputing devices
which compete with the personal computers, laptops, PDAs (personal digital
assistant) just to mention some examples. The purchase of those products which
haven’t had a great acceptance by the global user (multimedia phone models,
netbook, e-book, etc.) can skip and go directly to the technological vanguard with
contained contents thanks to the open software, for instance [3].
This short cut in the path of the ICTs (information and communications
technology) can only be reached if there is quality in the products and services which
derive from R&D (Research and development), software engineerings, systems and
computing, electronics, telecommunications, multimedia, etc. the transfer of
technologies between the university and the firms/industries, etc. [2]. The changes
that are demanded from software engineering is to cut down the human factors that
distort reality, with which are faced millions of users every day.
When we talk about quality the contributions made from the social sciences are
essential in software engineering since the 90s. In that direction, the human-computer
interaction, the human-computer communication, usability engineering, communicability
and the design of interactive systems also play an important role inside the productive
process of hypermedia systems, virtual reality, Web 3.0, etc. [4].
In our study we do not include statistic data because we think that the current
international economic situation has set in serious trouble the whole system of
carrying out statistic predictions. Therefore, the figures we can mention, whether it is
totals or percentages, do not indicate reality in a 100% reliable way. Another of the
current problems is the veracity of the information sources, especially if they come
from the Internet, the social communication media known as traditional (press, radio
and TV for instance ) and even certain scientific publications which have given up the
rigor of the scientific method in the face of the wild mercantilism in scientific
knowledge [5].
Besides, we can’t trust either the commercial logos which say “quality DVD”
“UNI EN ISO 9001 (International Organization for Standardization)”, “TÜV
Management Service” –originally called the Dampfkessel-Überwachungs-Vereine
(Steam Boiler Inspectorate)”, etc. in those places where parochialism prevails with
regard to the ICTs. In few words, as Ceddia claims, quality, like the notion of beauty,
is easier to detect in its absence [6].
2 The Imbalances of Software Engineering Affect the Balance
of the Cultural and Natural Heritage
The telework of the computer technicians is a factor of imbalance in those places
which have a huge potential from the touristic point of view, thanks to the wealth of
the natural and cultural heritage they possess. It is feasible to come across in many
countries of the South Cone of America with the lack of federal policies in the
management of the territory from the point of view of interactive design and
communicability. There are no style guidelines in the official portals related to
tourism and cultural heritage. As a result, the institutional image towards the user may
be very chaotic sometimes to have access to the requested information.