2007 Editorial Index ‘aale Covering January-December 2007 Issues Business Intelligence at Work HRfocus Month:Page Month:Page BENEFITS How to Control Health-Care Costs While How to Control Health-Care Costs While Continuing to Grow : Continuing to Grow More Staff, Bigger Budgets, for HR Depts. ...... 2:1 How Research and Education Led to Flex Employee Engagement With CDHPs Is Key Work Success to Achieving Savings Employee Engagement With CDHPs Is Key More Strategies for Winning the War on to Achieving Savings Prescription Drug Costs More Strategies for Winning the War on What Companies Are Measuring, and Why Prescription Drug Costs There Is More Metrics Work to Be Done Boosting Enrollment in CDHPs and HSAs: More Companies Speed Up 401(k) Entry One Company’s Success Tips and Vesting More Companies Speed Up 401(k) Entry Start Your HR Audit With This Checklist and Vesting The Best Approaches to Smoking Cessation The Best Approaches to Smoking Cessation for Maximum Results for Maximum Results Communication Tips to Win Over Your CFO... 8:1 Health-Care Costs, Talent Issues Lead HR Two Surveys Report Higher HR Pay Rates Concerns This Year How to ‘Make Over’ Your HR Metrics Building Physically Fit Employees: One SHRM’ s Latest Human Capital Benchmarks Employer’s Journey Reflect Slower Hiring Trend, Higher Profits .. 10:7 Make Online Systems Offer More Than Reward ‘Stars’ and Pay for Performance ‘Just’ Benefits to Employees Lead in Pay Control Strategies How the Final HIPAA Regs Affect Your Wellness Programs HIRING/RETENTION Employers Respond to the Challenge of How Bad Is the Turnover Probiem?................. BS Disease Management: Exclusive Study How Well Can Electronic Verification Cut RUNNIN NINN onto vodcdes cx cacadnaesscssccncanaxns 6:6 CASE STUDIES How Research and Education Led to Flex Background Checks Are On the Rise............. 7:S1 Work Success Pointers on More Complete Background Boosting Enrollment in CDHPs and HSAs: a can epee saccndcdietapsndoendixacnnsens 7:S2 One Company’s Success Tips Background Screening Resources.................. 7:S4 Recruiting Success With Technology & Recruiting Success With Technology & Updated Processes Updated Processes ; Building Physically Fit Employees: One What Keeps Employees Satisfied? ................ 8: 10 Employer’s Journey How At-Will Employment Is Changing How to Do a Culture Audit After a Merger.. . SHRM’ s Latest Human Capital Benchmarks Communications and Values Can Help Reflect Slower Hiring Trend, Higher Profits .. 10:7 Organizations Succeed—Even in Tough LEGAL/REGULATORY Retaliation Claims: What You Should Know COMPENSATION About the Changing Law Reasonable Raises and More Recognition What Changes May Be Ahead for the FMLA? . 2:: 3 PE IE RN cis cscsssanssssccvecsssnscsssseseses HS Why It’s Time to Update Your Privacy Policies. .4 :3 HR Compensation Resources ............:::0eceeeee 1:S4 States Move Ahead of Federal Government | When Is the Best Time for Planning Pay on Key HR Issues SE ERO ead sen Seite gO ee RE 5:3 CEO Pay Continues to Rise, Even With New CEO Pay Continues to Rise, Even With New Reporting Requirements Reporting Requirements Avoid Uniform Policies on Religious What Happens When State and Federal Expression at Work Laws Disagree About Overtime Status? ........ 8:3 Two Surveys Report Higher HR Pay Rates 25 Easy Ways to Reward and Motivate Need Back Issues? Reward ‘Stars’ and Pay for Performance Lead in Pay Control Strategies To order missing issues for $44 each, please go FINANCIAL MANAGEMENT to www.ioma.com or contact IOMA’s Subscriber HR Technology Trends to Watch in 2007 Services at subserve@ioma,com or 212-244-0360. HRFOCUS Month:Page Month:Page What Happens When State and Federal Laws SAFETY/SECURITY Disagree About Overtime Status?...............5. 8:3 The Real Situation With Workplace Violence How the Final HIPAA Regs Affect Your Events v. Media Coverage Wellness Programs Will the New ‘No-Match’ Rule Take Effect? .. 11:10 SPECIAL REPORTS Reasonable Raises and More Recognition OUTSOURCING PE I TF sa css csnecascssscvcncnsseessnssseesee 1:S1 Outsourcing and Shared Services Star in HR Compensation Resources ..............::00eeeee 1:$4 Cost Savings, Expertise, and More Time Outsourcing and Shared Services Star in SEIU EIIIN IK os oo dso ca dsc csascetitonyecesseessoed 4:$1 Cost Savings, Expertise, and More Time How to Maximize Your Return on SE ase catssittenccnncevenienesaadssescncene 4:S1 Outsourcing & Shared Services..................65 4:$2 How to Maximize Your Return on Outsourcing and Shared Services Resources..4:S2 Outsourcing & Shared Services..............:0006 4:S2 How Outsourcing & Shared Services Can Outsourcing and Shared Services Resources..4:S2 Help You Now Background Checks Are On the Rise............. TSI Pointers on More Complete Background PERFORMANCE MANAGEMENT RSG os cacisee eeh gs used once woestess xoths obs ease 7:82 Make Workforce Management Work for Your Background Screening Resources.................- 7:S4 Company Training Receives Healthy Budget Increases Make Metrics Simple—and Successful : This Year & Next Make Employee Appraisals More Productive... 9: Training Resources Take Talent Management to the Next Level .. 11: How Six Sigma May Help HR to Improve STRATEGIC MANAGEMENT/LEADERSHIP Processes and Services Time Management: Your Secret Weapon in the Year Ahead : PERSONNEL MANAGEMENT More Staff, Bigger Budgets, for HR Depts. ...... 2: Learning Moves Up the Ladder in HR Value.... 3: Time Management: Your Secret Weapon in the Year Ahead Beware the Dangers of Being an ‘Extreme’ Retaliation Claims: What You Should Know Organization About the Changing Law te Fostering Feedback: Practices to Teach to What Changes May Be Ahead for the FMLA? . 2: Managers and Leaders The Real Situation With Workplace Violence Make Metrics Simple—and Successful Events v. Media Coverage : When Is the Best Time for Planning Pay How Bad Is the Turnover Problem?................. 3:5 PN abi aiininns tei indhicccscimpiantannkndinhecaniatas 3:3 Make Workforce Management Work for Your Five Steps for Supporting a More Diverse Company Workplace What Companies Are Measuring, and Why Why It’s Time to Update Your Privacy Policies There Is More Metrics Work to Be Done Beware the Dangers of Being an ‘Extreme’ Start Your HR Audit With This Checklist Organization States Move Ahead of Federal Government Fostering Feedback: Practices to Teach to on Key HR Issues Managers and Leaders How Outsourcing & Shared Services Can Five Steps for Supporting a More Diverse Help You Now Workplace Dealing With Jerks and Their Bad Behavior How Employees Can ‘Play’ to Win at in the Workplace : Learning Communication Tips to Win Over Your CFO... 8:1 Dealing With Jerks and Their Bad Behavior How to ‘Make Over’ Your HR Metrics in the Workplace Are Temporary Executives the Wave of the Avoid Uniform Policies on Religious PSII Ss caso sccdhid ssn vscccacee aqavcecacceversneenssasadens 9:7 Expression at Work How to Do a Culture Audit After a Merger ... 10:3 What Keeps Employees Satisfied? ................ 8:10 HRIT ‘Report Card’: Trends for 2008 Plans.... 12:1 Make Employee Appraisals More Productive... 9:1 How Six Sigma May Help HR to Improve Health-Care Costs, Talent Issues Lead HR Processes and Services Concerns This Year Communications and Values Can Help Are Temporary Executives the Wave of the Organizations Succeed—Even in Tough PII seiisissciniiiin.<cuibiniccilissaadipandiaiainansadtdaal 9:7 How At-Will Employment Is Changing 25 Easy Ways to Reward and Motivate TECHNOLOGY Employees 10:5 HR Technology Trends to Watch in 2007 Take Talent Management to the Next Level .. 11: How Well Can Electronic Verification Cut Will the New ‘No-Match’ Rule Take Effect? .. 11:10 Employer Risk? Employers Respond to the Challenge of Make Online Systems Offer More Than Disease Management: Exclusive Study 12:3 ‘Just’ Benefits to Employees 2 www.ioma.com JANUARY 2008 HRFOCUS | Month:Page Month:Page HRIT ‘Report Card’: Trends for 2008 Plans.... 12:1 HR Must Handle Productivity Challenges From Office Politics TRAINING HR Skills Are More Critical Than Ever to the Learning Moves Up the Ladder in HR Value.... 3:1 How Employees Can ‘Play’ to Win at Is Trust the New Measure of Retention?.......... 6:8 Learning Résumé Length: What It Should Be and Why Training Receives Healthy Budget It Matters to Recruiters Increases This Year & Next How to Get More Control Over ‘Virtual’ Training Resources Workplace Devices Corporate Social Responsibility Practices Are HR NEWS BRIEFS on the Rise Technology: One Answer to Workforce Video Résumés Offer Both Pros and Cons Management Challenges During Recruiting Minimum Wage & Immigration Are Likely to New Research About the Stresses & Joys of Take Center Stage With the New Democratic Leadership Congress Coping With Change and Getting Ready for How Gender May Affect Employees’ Career More: Key Trends PE ROIRC Es ooo, geaceteciceestcasestencensscesvasectecuness Gass Older Workers Want to Stay, But Do Many Companies Use Diversity to ‘Do Well,’ Employers Really Want to Keep Them? ......... a9 Not Just to ‘Do Good’ New IHRIM Affinity Group Launched for Most Employers Don’t Change Policies After Metrics & Workforce Analytics Workplace Violence Occurs What's Affecting HR Operations? Exit Interviews Do Make a Difference—Do Globalization, Sustainability, and Talent Your Employees Understand This? ...... pdishosesa 1:9 Coaching & Mentoring Programs Are Economists Expect a Weaker Labor Market Valuable—But Few Excel This Year Job Absence Rate Bottoms Out for the About Three-Quarters of Employees Are Job Decade for 2006 Hunting & HR Is Concerned Are Surveillance Activities Violoting Employers Are Increasing Monitoring of REPRRIIUOHNINEN WRONG ooo cco swans cisccansscsdccncceiacaces 8:9 Employees’ Internet Use Checking E-Mail During Meetings: OK to Do More Evidence That Performance or a Corporate Blunder? .................cccccceeeeees 8:9 Management Yields Higher Profits Career Planning Is Important, But Employees It May be Skills—Not Staff—That May Be Reluctant to Share Employers Need to Add Talent Trends: Performance Links, Global More Companies Have Telecommuting Issues, & More Policies and More Telework Is Expected Technology Is Challenging Everyone but Sick Days Are Vacation Days—or So Some Holds Great Promise for HR Professionals Employees Believe Why Culture Can Mean Life or Death for Diversity, Work/Life Balance Are Key in Your Organization Recruiting Efforts Now Note to Management: Communicate More! ... Creativity and Innovation: Must-Haves for Performance Management: Still a Long Global Success Way to Go for Many Companies More Charges, Fewer Benefits for Plaintiffs Why Reorganization Is a Must, and How to Via EEOC in Fiscal 2006 Do It Right Tailor Ethics Training to Employee Levels fo Why Good Manners Pay in Recruiting & Best Results Other Interview Tips Here’s a Compelling Reason to Move to Beware Stereotypes That May Stall Women’s Electronic Payroll Checks Leadership Development Talent Management Is on HR’s Agenda for Do Employees Stay Longer at Larger 2007 & Beyond ci tdi iA dnshinsdssecessskosensececeses 10:9 Job Satisfaction Declines, Especially Among Bad Behaviors by Workers: More Prevalent Newest Workforce Entrants Than You Might Think Using Social Networking Sites for Social Networks: The Newest Employee Recruitment: Pros & Cons Engagement Tool? Productivity Alert: Employees Spend Three How to Consider a New Pool of Potential Hours a Week on Personal Tasks Employees: Ex-Prisoners & Parolees How to Overcome Objections to Executive ‘Brain Drain’ May be the Next Crisis in Coaching Talent Management Succession Planning: A Never Ending Process What the Working Mother ‘Best Companies’ That Must Mesh With Talent Management .... 5:8 Have in Common 11 Why Company Size May Not Be the Most Temporary Workers Are Now a ‘Permanent’ Important Factor tc Employees Work Force What Are the 10 Hardest to Fill Jobs in the Does Your Organization Have an U.S. Now? ‘Engagement Gap’? JANUARY 2008 www.ioma.com 3 HRFOCUS Month:Page Month:Page Growth Is Now Second to Excellence Among Supreme Court Decision Touches on Global CEOs Employees Sharing Pay Data Employers Should Go ‘Green’—Employees Calls to EAPs Are on the Increase Notice & Appreciate It Health Benefit Rates Trend: Cost A Dress-for-Success Update: How Attire Increases Continue to Slow Affects Advancement...............ccc0ccseeeeeeeees we Toolkit Available for Wellness Planning Start Now to Update Cafeteria Plans COMPENSATION & BENEFITS NEWS Identity Protection: The Latest Benefit Most Employers Now Offer Flex Benefits Pay to Be Stable, PFP Usage Still Lags Automatic Enrollment May Not Be Enough Pretax Commuter Benefits on the Rise Savings for Workers Depression Outreach Can Boost First Required Paid Sick Leave Approved in Productivity San Francisco SEC Speaks on Executive Comp Two Handbooks Introduced on Health-Care Enforcement Options What's Old Is New Again: Housecalls Are LEGAL INSIGHTS Ethics Training for Supervisors: Will It Protect Wages, Salaries Top Latest Worker Costs Cera pae ee esses 5s d ccs esccccsuas seuuosscuet so ccaneceraes 1:2 DOL Needs More Info to Oversee 401 (k) Incompatibility in the Workplace Is Not a IN sis vcchcecennsicesatecesnidaiciecians 1:2 2007 401(k) & Defined Contribution DOL's Agenda: Safety, FMLA, Training Star : Employer Not Liable for Threats Made on Its Retiree Benefiis Kept, But Costs Shift Computer Even With Better Credentials, Women’s Pay 2nd Circuit Rules on Cash Balance Plans Lags ; Pre-Hire Tests Must Show Business Need : Back-Up Care for All: A New Benefit Trend?.. 3: 12 ERISA Trumps Md. Fair Share Law: 4th Cir...... 3:2 New Rules Published on Group Health Wal-Mart Settles Alleged FLSA Charges for Q&A Format Released for PPA Distribution Get ADA Requests in Writing When Possible... Higher Premiums Mean Fewer Opt for Class Action Suits In the Workplace Are On Health-Care Coverage Should You Add In-Office Meditation to Your Tips to Help Protect Your Company Against er) Pe a IED er Unis ea yay ere 4:12 Pregnancy Lawsuits Six Employee Types Prefer Different Civil Unions Now Recognized in N.J............... A:2 FRIES sok. ns Su vs soacccacsastatessuethesecuaprneetainn 4:12 Leave Rules Need to Change: EEOC, SHRM... Phased Retirement Plans Are Getting Easier Terrorist Watch Lists Could Lead to Bias More Large Employers Saving With CDHPs... 5:1 2 Voluntary Diversity Plans Can Lead to Risk Trend Toward Freezing or Ending Defined Family Rights Claims: Newest Lawsuit Area... Benefits Plans Continues to Grow EEOC Guidance Set on Family Lots of Flexibility, but Little Time Off? ........... 6:1 2 Responsibilities More Employers Offer Benefits to Sprint NEXTEL Settles Age Bias Claim Transgenders Protections Still Lacking for SOX Higher Salaries to Come for 2007 College Whistleblowing Retaliation Claims Are Up, Though Rules Obesity Programs Are Latest Wellness Are Changing Addicted to Technology? There Could Be Health-Care Jobs Continue to Pay Best Legal Repercussions Federal Minimum Wage Hike to Raise Floor DOL Reports on FMLA Comments, No in 20 States Changes Planned Slight Drop in Some Financial & Pay Immigration Reform Now Shifts to the States.. 9:2 Get Ready for More Religious Diversity ‘ Why HR Should Share Pay Data With Threats Are Sufficient for Retaliation Claim... 10:2 Employees Attorney-Shareholder Found to Be Pension Plans Fall; 401(k) Benefits Rise Employee Could Your Benefits Strategies Need to Be Retail Store Managers Are Execs, Not PIII icin insist csncedetescacaineaeaceiataied 9:12 Employees Funeral Planning Is the Latest Benefit Experts Say Older & Younger Workers Need Health-Care Cost Rise Should Slow in Unique Safety Protection Sleep Is ‘Major Life Activity’ Under ADA Most 401(k) Participants Don’t Know Plan SSN No-Match Letters Blocked by Court Fees, Investment Options EEOC Settles Law Firm Age Bias Lawsuit 4 www.ioma.com JANUARY 2008 es £7 ke i i: hs Wes WS