HP Remote Insight Lights-Out Edition II User Guide February 2006 (Sixth Edition) Part Number 232664-006 © Copyright 2002, 2006 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor’s standard commercial license. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Windows Server is a trademark of Microsoft Corporation. Linux is a U.S. registered trademark of Linus Torvalds. Java is a U.S. trademark of Sun Microsystems, Inc. February 2006 (Sixth Edition) Part Number 232664-006 Audience assumptions This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels. Contents Operational overview ................................................................................................................... 8 New in this release.................................................................................................................................... 8 RILOE II kit contents ................................................................................................................................... 8 Installing the RILOE II ................................................................................................................... 10 Preparing to install RILOE II....................................................................................................................... 10 Remote Insight cable configuration ............................................................................................................ 11 Keyboard/mouse adapter cable configuration ............................................................................................ 11 Installing RILOE II in the server................................................................................................................... 12 Installing Internal Cables .......................................................................................................................... 13 Installing a Virtual Power Button cable (4-pin) .................................................................................... 14 Installing a Remote Insight cable (16-pin) .......................................................................................... 14 Installing a Remote Insight cable (30-pin) .......................................................................................... 14 Connecting external cables to RILOE II ....................................................................................................... 14 Keyboard/mouse adapter cable connection ..................................................................................... 15 Headless server deployment............................................................................................................ 16 Monitor cable connection ............................................................................................................... 16 LAN cable connection.................................................................................................................... 17 AC power adapter connection ........................................................................................................ 17 Powering up the server............................................................................................................................. 18 Configuring the RILOE II .............................................................................................................. 19 Configuration options .............................................................................................................................. 19 Remote setup ................................................................................................................................ 19 ROM-Based Setup Utility F8 ............................................................................................................ 19 SmartStart setup of RILOE II............................................................................................................. 20 Installing RILOE II device drivers ................................................................................................................ 20 Microsoft device driver support ....................................................................................................... 20 Novell NetWare device driver support ............................................................................................. 20 Linux device driver support ............................................................................................................. 21 Disabling DNS/DHCP ............................................................................................................................. 21 Using the RILOE II ....................................................................................................................... 23 Accessing RILOE II for the first time ............................................................................................................ 23 Features of the RILOE II ............................................................................................................................ 25 Managing the user and configuration settings of the RILOE II ........................................................................ 25 User configurations and settings ...................................................................................................... 25 Network settings............................................................................................................................ 27 Global settings .............................................................................................................................. 29 SNMP alerts and settings................................................................................................................ 31 Two-Factor Authentication Settings ................................................................................................... 33 Security Settings ............................................................................................................................ 34 RILOE II firmware updates............................................................................................................... 34 Using the Remote Console ........................................................................................................................ 35 Remote Console Information Option................................................................................................. 36 Using Enhanced Features of the Remote Console ............................................................................... 36 Optimizing performance for graphical Remote Console...................................................................... 37 Remote Console hot keys ................................................................................................................ 38 Supported hot keys ........................................................................................................................ 39 Video replays of previous server Reset Sequences.............................................................................. 40 Windows® EMS console................................................................................................................ 40 Contents 3 Terminal Services pass-through option........................................................................................................ 41 Terminal Services Client requirements............................................................................................... 41 Enabling the Terminal Services Pass-Through option ........................................................................... 43 Remote Console and Terminal Services clients ................................................................................... 44 Troubleshooting Terminal Services ................................................................................................... 44 Using virtual devices................................................................................................................................ 45 Virtual power ................................................................................................................................ 46 Virtual media ................................................................................................................................ 46 Resetting the RILOE II to the factory default settings ...................................................................................... 57 Getting help ........................................................................................................................................... 58 Pocket PC access with RILOE II .................................................................................................................. 58 RILOE II security .......................................................................................................................... 62 General security guidelines....................................................................................................................... 62 Password guidelines ...................................................................................................................... 62 Encryption .................................................................................................................................... 62 Two-factor authentication.......................................................................................................................... 63 Setting up two-factor authentication for the first time ........................................................................... 63 Two-factor authentication user certificates ......................................................................................... 64 Two-factor authentication login........................................................................................................ 65 Using two-factor authentication with directory authentication ............................................................... 65 Introduction to certificate services .............................................................................................................. 66 Certificates ................................................................................................................................... 67 Installing certificate services ............................................................................................................ 68 Verifying directory services ............................................................................................................. 68 Configuring Automatic Certificate Request ........................................................................................ 68 Securing RBSU........................................................................................................................................ 69 Systems Insight Manager integration ............................................................................................. 70 Integrating RILOE II with Systems Insight Manager ....................................................................................... 70 Systems Insight Manager functional overview.............................................................................................. 70 Systems Insight Manager identification and association................................................................................ 71 Systems Insight Manager status ....................................................................................................... 71 Systems Insight Manager links......................................................................................................... 71 Systems Insight Manager systems lists............................................................................................... 72 Configuring Systems Insight Manager identification of RILOE II...................................................................... 72 Receiving SNMP alerts in Systems Insight Manager ..................................................................................... 73 Systems Insight Manager port matching ..................................................................................................... 73 Directory services........................................................................................................................ 75 Overview of directory integration .............................................................................................................. 75 Benefits of directory integration ................................................................................................................. 75 How directory integration works................................................................................................................ 76 Advantages and disadvantages of schema-free and HP Extended schema ...................................................... 76 Setup for Schema-free directory integration................................................................................................. 77 Active Directory preparation ........................................................................................................... 77 Schema-free browser-based setup .................................................................................................... 77 Schema-free scripted setup.............................................................................................................. 77 Schema-free HPLOMIG-based setup ................................................................................................. 78 Schema-free setup options .............................................................................................................. 78 Setting up HP schema directory integration ................................................................................................. 79 Features supported by HP schema directory integration ...................................................................... 79 Setting up directory services............................................................................................................ 79 Directory services support ............................................................................................................... 80 Schema required software .............................................................................................................. 80 Contents 4 Schema installer ............................................................................................................................ 81 Management snap-in installer.......................................................................................................... 83 Directory services for Active Directory .............................................................................................. 83 Active Directory Lights-Out management ........................................................................................... 91 Directory services for eDirectory ...................................................................................................... 92 User login using directory services ................................................................................................... 99 Directory settings..................................................................................................................................... 99 Group administration ................................................................................................................... 101 Directory tests ............................................................................................................................. 102 Directory-enabled remote management ....................................................................................... 103 Introduction to directory-enabled remote management................................................................................ 103 Creating roles to follow organizational structure........................................................................................ 103 Using existing groups................................................................................................................... 103 Using multiple roles...................................................................................................................... 104 How directory login restrictions are enforced ............................................................................................ 105 Restricting roles ........................................................................................................................... 105 User restrictions........................................................................................................................... 106 Creating multiple restrictions and roles ........................................................................................... 107 Using bulk import tools........................................................................................................................... 108 Scripting, command line, and utility options................................................................................. 110 Overview of the Lights-Out DOS utility...................................................................................................... 110 CPQLODOS general guidelines..................................................................................................... 110 Command line arguments ............................................................................................................. 110 RIBCL XML Commands for CPQLODOS.......................................................................................... 111 Lights-Out directories migration utilities..................................................................................................... 113 Compatibility .............................................................................................................................. 113 Pre-migration checklist .................................................................................................................. 113 HP Lights-Out directory package.................................................................................................... 114 HPQLOMIG operation ................................................................................................................. 114 HPQLOMGC operation................................................................................................................ 122 Lights-Out Configuration Utility ................................................................................................................ 125 Group administration using the Lights-Out Configuration Utility .......................................................... 125 Query definition in Systems Insight Manager................................................................................... 127 Application Launch using Systems Insight Manager.......................................................................... 127 Batch processing using the Lights-Out Configuration Utility ................................................................ 128 Lights-Out Configuration Utility parameters...................................................................................... 128 Using Perl with the XML scripting interface................................................................................................ 129 XML enhancements ...................................................................................................................... 129 Opening an SSL connection.......................................................................................................... 130 Sending the XML header and script body ....................................................................................... 131 HPONCFG........................................................................................................................................... 133 HPONCFG supported operating systems ........................................................................................ 133 HPONCFG requirements .............................................................................................................. 133 Installing HPONCFG.................................................................................................................... 134 Using HPONCFG........................................................................................................................ 134 Remote Insight command language ......................................................................................................... 138 RIBCL sample scripts .................................................................................................................... 138 RIBCL general guidelines .............................................................................................................. 138 XML header ................................................................................................................................ 139 Data types .................................................................................................................................. 139 Response definitions .................................................................................................................... 139 RIBCL ......................................................................................................................................... 140 Contents 5 LOGIN....................................................................................................................................... 140 USER_INFO................................................................................................................................ 141 ADD_USER ................................................................................................................................. 141 DELETE_USER.............................................................................................................................. 143 GET_USER.................................................................................................................................. 144 MOD_USER................................................................................................................................ 145 GET_ALL_USERS.......................................................................................................................... 146 GET_ALL_USER_INFO .................................................................................................................. 147 RIB_INFO ................................................................................................................................... 148 RESET_RIB .................................................................................................................................. 149 GET_NETWORK_SETTINGS ......................................................................................................... 149 MOD_NETWORK_SETTINGS ....................................................................................................... 151 GET_GLOBAL_SETTINGS ............................................................................................................. 153 MOD_GLOBAL_SETTINGS ........................................................................................................... 154 CLEAR_EVENTLOG...................................................................................................................... 156 UPDATE_RIB_FIRMWARE ............................................................................................................. 156 GET_FW_VERSION ..................................................................................................................... 157 HOTKEY_CONFIG ...................................................................................................................... 158 DIR_INFO................................................................................................................................... 159 GET_DIR_CONFIG ...................................................................................................................... 159 MOD_DIR_CONFIG .................................................................................................................... 161 SERVER_INFO............................................................................................................................. 163 RESET_SERVER............................................................................................................................ 163 INSERT_VIRTUAL_FLOPPY............................................................................................................. 164 EJECT_VIRTUAL_FLOPPY............................................................................................................... 164 COPY_VIRTUAL_FLOPPY .............................................................................................................. 165 GET_VF_STATUS ......................................................................................................................... 165 SET_VF_STATUS.......................................................................................................................... 166 GET_HOST_POWER_STATUS ....................................................................................................... 167 SET_HOST_POWER..................................................................................................................... 167 GET_VPB_CABLE_STATUS ............................................................................................................ 168 GET_ALL_CABLES_STATUS ........................................................................................................... 169 GET_TWOFACTOR_SETTINGS ..................................................................................................... 169 MOD_TWOFACTOR_SETTINGS ................................................................................................... 170 Troubleshooting the RILOE II ....................................................................................................... 173 Supported client operating systems and browsers ...................................................................................... 173 Supported hardware and software .......................................................................................................... 173 Server PCI Slot and Cable Matrix ............................................................................................................ 174 Network connection problems................................................................................................................. 176 Inability to connect to the board through the NIC............................................................................. 176 Inability to obtain SNMP information from Insight Manager 7 when connected to the Remote Insight Network interface........................................................................................................................ 176 Web browser not connecting to the RILOE II IP address .................................................................... 177 Alert and trap problems ......................................................................................................................... 177 Inability to Receive Insight Manager 7 Alerts (SNMP Traps) from the RILOE II ...................................... 177 Server power status reported incorrectly and send test trap not responding ......................................... 177 NetWare initialization errors .................................................................................................................. 177 NetWare error message table....................................................................................................... 178 Miscellaneous problems ......................................................................................................................... 178 Accessing System Partition Utilities................................................................................................. 178 Inability to reboot the server.......................................................................................................... 178 Inability to upgrade the RILOE II firmware ....................................................................................... 179 Incorrect time or date of entries in the event log............................................................................... 179 Contents 6 Interpreting LED indicators ............................................................................................................ 179 Invalid Source IP address.............................................................................................................. 179 Login name and password problems.............................................................................................. 180 Remote Console mouse control issue .............................................................................................. 180 Resetting the RILOE II to Factory Default Settings .............................................................................. 180 Virtual Floppy media applet is unresponsive.................................................................................... 180 Video Problems ........................................................................................................................... 181 Troubleshooting the host server ............................................................................................................... 181 Additional information on the state of the host server........................................................................ 181 Information logs .......................................................................................................................... 181 Restarting the host server .............................................................................................................. 185 Directory Services errors......................................................................................................................... 185 Directory Server connect failed...................................................................................................... 186 Invalid credentials ....................................................................................................................... 186 Invalid Directory Server address or port.......................................................................................... 186 Directory Server timeout ............................................................................................................... 186 Unauthorized, couldn't find RILOE II object ..................................................................................... 186 Unauthorized, no readable roles ................................................................................................... 187 Unable to read restrictions on object .............................................................................................. 187 Time restriction not satisfied .......................................................................................................... 187 IP restriction not satisfied .............................................................................................................. 187 Unauthorized .............................................................................................................................. 187 Directory Services schema ......................................................................................................... 187 HP Management Core LDAP OID classes and attributes.............................................................................. 187 Core classes ............................................................................................................................... 187 Core attributes ............................................................................................................................ 188 Core class definitions ................................................................................................................... 188 Core attribute definitions .............................................................................................................. 189 Lights-Out Management specific LDAP OID classes and attributes ................................................................ 191 Lights-Out Management classes ..................................................................................................... 191 Lights-Out Management attributes .................................................................................................. 191 Lights-Out Management class definitions......................................................................................... 191 Lights-Out Management attribute definitions .................................................................................... 192 Technical support...................................................................................................................... 194 Before you contact HP............................................................................................................................ 194 HP contact information........................................................................................................................... 194 Regulatory compliance notices ................................................................................................... 195 Federal Communications Commission notice............................................................................................. 195 Class A equipment....................................................................................................................... 195 Class B equipment ....................................................................................................................... 195 Modifications.............................................................................................................................. 196 Declaration of conformity for products marked with the FCC logo, United States only ........................... 196 Canadian notice (Avis Canadien)............................................................................................................ 196 European Union regulatory notice ........................................................................................................... 196 BSMI notice .......................................................................................................................................... 198 Japanese notice .................................................................................................................................... 198 Acronyms and abbreviations...................................................................................................... 199 Index....................................................................................................................................... 202 Contents 7 Operational overview In this section New in this release................................................................................................................................... 8 RILOE II kit contents .................................................................................................................................. 8 New in this release Added support for: • Schema-free active directory ("Setup for Schema-free directory integration" on page 77) • Two-factor authentication (on page 63) • Terminal Services pass-through option (on page 41) Updated the following: • RIBCL ("Remote Insight command language" on page 138) • Systems Insight Manager integration (on page 70) RILOE II kit contents Item Description 1 AC power adapter 2 PCI extender bracket 3 RILOE II board 4 Remote Insight cable (16-pin) Operational overview 8 Item Description 5 Virtual Power Button cable (4-pin) 6 Remote Insight cable (30-pin) 7 Network settings tag 8 Keyboard/mouse adapter cable 9 Power cord System documentation and support software CDs (not shown) Operational overview 9 Installing the RILOE II In this section Preparing to install RILOE II ..................................................................................................................... 10 Remote Insight cable configuration ........................................................................................................... 11 Keyboard/mouse adapter cable configuration........................................................................................... 11 Installing RILOE II in the server ................................................................................................................. 12 Installing Internal Cables ......................................................................................................................... 13 Connecting external cables to RILOE II ...................................................................................................... 14 P owering up the server ........................................................................................................................... 18 Preparing to install RILOE II WARNING: Some ProLiant servers are capable of producing energy levels that are considered hazardous. Do not remove enclosures or bypass the interlocks provided to protect against these hazardous conditions. Installation of accessories and options in areas other than front hot-plug bays should be performed by individuals who are both qualified in the servicing of computer equipment and trained in the hazards associated with products capable of producing hazardous energy levels. Refer to the documentation provided with the server for additional information on installing options in the server. 1. Locate the documentation provided with the server for server-specific slot information. 2. Use the PCI slot matrix ("Server PCI Slot and Cable Matrix" on page 174) to select an unused PCI slot, appropriate cables, and video switch settings and to determine supported features for the server. 3. Be sure the server has the latest system ROM revision. For instructions on updating the system ROM of your server, refer to the server documentation. To download the latest server ROM upgrade for your server, go to the HP website (http://www.hp.com/servers/lights-out). Installing the RILOE II 10