Table Of Content

HP Integrated Lights-Out 2 User Guide for Firmware 2.00 Part Number 394326-401 June 2010 (Eleventh Edition) © Copyright 2005, 2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor’s standard commercial license. Microsoft, Windows, Windows Server, Windows Vista, Windows NT, and Windows XP are U.S. registered trademarks of Microsoft Corporation. AMD is a trademark of Advanced Micro Devices, Inc. Intel is a trademark of Intel Corporation in the U.S. and other countries. Java is a U.S. trademark of Sun Microsystems, Inc. Intended audience This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels. Contents Operational overview ................................................................................................................... 9 Guide overview ........................................................................................................................................ 9 New in this release of iLO 2 ....................................................................................................................... 9 iLO 2 overview ......................................................................................................................................... 9 Differences between iLO 2 and iLO ................................................................................................. 10 HP Insight Essentials Rapid Deployment Pack integration .................................................................... 11 Server management through IPMI version 2.0 compliant applications ................................................... 11 WS-Management compatibility overview .......................................................................................... 12 iLO 2 browser interface overview .............................................................................................................. 12 Supported browsers and client operating systems .............................................................................. 13 Supported server operating system software ...................................................................................... 13 iLO 2 setup ................................................................................................................................ 15 Quick setup ............................................................................................................................................ 15 Preparing to setup iLO 2 .......................................................................................................................... 15 Connecting to the network ........................................................................................................................ 17 Configuring the IP address........................................................................................................................ 17 Logging in to iLO 2 for the first time ........................................................................................................... 18 Setting up user accounts ........................................................................................................................... 18 Setting up iLO 2 using iLO 2 RBSU .................................................................................................. 19 Setting up iLO 2 using the browser-based option ............................................................................... 19 Activating iLO 2 licensed features using a browser ...................................................................................... 19 Installing iLO 2 device drivers ................................................................................................................... 20 Microsoft device driver support ....................................................................................................... 20 Linux device driver support ............................................................................................................. 21 Novell NetWare device driver support ............................................................................................. 21 Configuring iLO 2 ....................................................................................................................... 23 iLO 2 configuration overview .................................................................................................................... 23 Upgrading iLO 2 firmware ....................................................................................................................... 23 Upgrading iLO 2 using a browser ................................................................................................... 24 Updating the firmware using the maintenance CD ............................................................................. 25 Recovering from a failed iLO 2 firmware update ............................................................................... 25 Downgrading the iLO 2 firmware .................................................................................................... 25 Licensing ................................................................................................................................................ 25 User administration .................................................................................................................................. 27 Adding a new user ........................................................................................................................ 28 Viewing or modifying an existing user's settings ................................................................................ 30 Deleting a user .............................................................................................................................. 30 Group administration ..................................................................................................................... 31 Configuring iLO 2 access ......................................................................................................................... 32 Services options ............................................................................................................................ 32 Access options .............................................................................................................................. 40 iLO 2 Remote Console and Remote Serial Console access .................................................................. 42 Security .................................................................................................................................................. 43 General security guidelines ............................................................................................................. 43 Trusted Platform Module support ...................................................................................................... 45 User accounts and access ............................................................................................................... 45 SSH key administration .................................................................................................................. 46 SSL certificate administration ........................................................................................................... 47 Two-factor authentication ................................................................................................................ 48 Directory settings ........................................................................................................................... 53 Encryption .................................................................................................................................... 55 HP SIM single sign-on (SSO) ........................................................................................................... 57 Remote Console Computer Lock....................................................................................................... 60 Network ................................................................................................................................................. 62 Network Settings ........................................................................................................................... 62 DHCP/DNS Settings ...................................................................................................................... 66 SNMP/Insight Manager settings ................................................................................................................ 67 Enabling SNMP alerts .................................................................................................................... 68 SNMP generated trap definitions ..................................................................................................... 69 Configuring Insight Manager integration .......................................................................................... 69 ProLiant BL p-Class configuration ............................................................................................................... 70 ProLiant BL p-Class user requirements ............................................................................................... 70 Static IP bay configuration .............................................................................................................. 70 HP BladeSystem setup .................................................................................................................... 73 iLO 2 diagnostic port configuration parameters ................................................................................. 75 Using iLO 2 ............................................................................................................................... 77 System status and status summary information ............................................................................................. 77 System Information Summary .......................................................................................................... 79 iLO 2 Log ..................................................................................................................................... 81 IML .............................................................................................................................................. 81 Diagnostics ................................................................................................................................... 82 Insight Agents ............................................................................................................................... 83 iLO 2 Remote Console ............................................................................................................................. 84 Remote Console overview and licensing options ................................................................................ 85 Remote Console settings ................................................................................................................. 85 Integrated Remote Console Fullscreen ............................................................................................... 89 Integrated Remote Console option ................................................................................................... 89 Shared Remote Console ................................................................................................................. 94 Using Console Capture .................................................................................................................. 94 Using HP iLO Video Player ............................................................................................................. 95 Acquiring the Remote Console ........................................................................................................ 97 Remote Console ............................................................................................................................ 97 Text-based remote console overview ................................................................................................ 99 Virtual media ........................................................................................................................................ 108 Using iLO 2 Virtual Media devices ................................................................................................. 109 Virtual folder ............................................................................................................................... 116 Virtual folder operating system notes .............................................................................................. 116 Power management ............................................................................................................................... 117 Server power settings ................................................................................................................... 118 Server power data ....................................................................................................................... 120 Processor states ........................................................................................................................... 121 Power efficiency .......................................................................................................................... 122 Graceful shutdown ...................................................................................................................... 123 ProLiant BL p-Class Advanced management .............................................................................................. 123 Rack View .................................................................................................................................. 124 iLO 2 control of ProLiant BL p-Class server LEDs ............................................................................... 128 ProLiant BL p-Class alert forwarding ............................................................................................... 128 ProLiant BladeSystem HP Onboard Administrator ...................................................................................... 128 iLO 2 BL c-Class tab ..................................................................................................................... 129 Enclosure bay IP addressing ......................................................................................................... 129 Dynamic power capping for server blades ...................................................................................... 131 iLO 2 Virtual Fan ......................................................................................................................... 132 iLO option .................................................................................................................................. 132 Web Administration ..................................................................................................................... 133 BL p-Class and BL c-Class features .................................................................................................. 133 Directory services ...................................................................................................................... 135 Overview of directory integration ............................................................................................................ 135 Benefits of directory integration ............................................................................................................... 135 Advantages and disadvantages of schema-free directories and HP schema directory ..................................... 136 Schema-free directory integration .................................................................................................. 136 HP schema directory integration .................................................................................................... 137 Setup for Schema-free directory integration ............................................................................................... 138 Active Directory preparation ......................................................................................................... 138 Schema-free browser-based setup .................................................................................................. 140 Schema-free scripted setup ............................................................................................................ 140 Schema-free HPLOMIG-based setup ............................................................................................... 140 Schema-free setup options ............................................................................................................ 141 Schema-free nested groups ........................................................................................................... 141 Setting up HP schema directory integration ............................................................................................... 142 Features supported by HP schema directory integration .................................................................... 142 Setting up directory services .......................................................................................................... 142 Schema documentation ................................................................................................................ 144 Directory services support ............................................................................................................. 144 Schema required software ............................................................................................................ 144 Schema installer .......................................................................................................................... 144 Management snap-in installer ........................................................................................................ 147 Directory services for Active Directory ............................................................................................ 147 Directory services for eDirectory .................................................................................................... 157 User login using directory services ................................................................................................. 165 Directory-enabled remote management ....................................................................................... 166 Introduction to directory-enabled remote management ................................................................................ 166 Creating roles to follow organizational structure ........................................................................................ 166 Using existing groups ................................................................................................................... 166 Using multiple roles...................................................................................................................... 167 How directory login restrictions are enforced ............................................................................................ 168 Restricting roles ........................................................................................................................... 168 User restrictions ........................................................................................................................... 169 Creating multiple restrictions and roles ........................................................................................... 170 Using bulk import tools ........................................................................................................................... 171 HPQLOMIG directory migration utility ......................................................................................... 173 Introduction to HPQLOMIG utility ............................................................................................................ 173 Compatibility ........................................................................................................................................ 173 HP Lights-Out directory package .............................................................................................................. 173 Using HPQLOMIG ................................................................................................................................. 174 Finding management processors .................................................................................................... 174 Upgrading firmware on management processors ............................................................................. 176 Selecting a directory access method .............................................................................................. 177 Naming management processors .................................................................................................. 178 Configuring directories when HP Extended schema is selected .......................................................... 179 Configuring directories when schema-free integration is selected ....................................................... 180 Setting up management processors for directories ............................................................................ 181 HP Systems Insight Manager integration ...................................................................................... 183 Integrating iLO 2 with HP SIM ................................................................................................................. 183 HP SIM functional overview .................................................................................................................... 183 Establishing SSO with HP SIM ................................................................................................................ 184 HP SIM identification and association ...................................................................................................... 184 HP SIM status .............................................................................................................................. 184 HP SIM links ............................................................................................................................... 185 HP SIM systems lists ..................................................................................................................... 185 Receiving SNMP alerts in HP SIM ............................................................................................................ 185 HP SIM port matching ............................................................................................................................ 186 Reviewing Advanced Pack license information in HP SIM ........................................................................... 186 Troubleshooting iLO 2 ............................................................................................................... 187 iLO 2 POST LED indicators ..................................................................................................................... 187 Event log entries .................................................................................................................................... 188 Hardware and software link-related issues ................................................................................................ 191 JVM support ......................................................................................................................................... 192 Login issues .......................................................................................................................................... 192 Login name and password not accepted ......................................................................................... 193 Directory user premature logout ..................................................................................................... 193 iLO 2 Management Port not accessible by name ............................................................................. 193 iLO 2 RBSU unavailable after iLO 2 and server reset ........................................................................ 193 Inability to access the login page ................................................................................................... 194 Inability to access iLO 2 using telnet .............................................................................................. 194 Inability to access virtual media or graphical remote console ............................................................ 194 Inability to connect to iLO 2 after changing network settings ............................................................. 194 Inability to connect to the iLO 2 Diagnostic Port ............................................................................... 194 Inability to connect to the iLO 2 processor through the NIC ............................................................... 195 Inability to log in to iLO 2 after installing the iLO 2 certificate ............................................................ 195 Firewall issues ............................................................................................................................. 195 Proxy server issues ....................................................................................................................... 196 Two-factor authentication error ...................................................................................................... 196 Troubleshooting alert and trap problems .................................................................................................. 196 Inability to receive HP SIM alarms (SNMP traps) from iLO 2 .............................................................. 197 iLO 2 Security Override switch ...................................................................................................... 197 Authentication code error message ................................................................................................ 197 Troubleshooting directory problems ......................................................................................................... 197 Domain/name format login issues ................................................................................................. 198 ActiveX controls are enabled and I see a prompt but the domain/name login format does not work ....... 198 User contexts do not appear to work .............................................................................................. 198 Directory user does not logout after the directory timeout has expires ................................................. 198 Troubleshooting Remote Console problems ............................................................................................... 198 Remote Console applet has a red X when running Linux client browser ............................................... 199 Inability to navigate the single cursor of the Remote Console to corners of the Remote Console window .. 199 Remote Console no longer opens on the existing browser session ...................................................... 199 Remote console text window not updating properly .......................................................................... 199 Remote Console turns gray or black ............................................................................................... 200 Remote Serial Console troubleshooting ........................................................................................... 200 Troubleshooting Integrated Remote Console problems ................................................................................ 200 Internet Explorer 7 and a flickering remote console screen ................................................................ 200 Configuring Apache to accept exported capture buffers ................................................................... 201 No console replay while server is powered down ............................................................................ 202 Skipping information during boot and fault buffer playback .............................................................. 202 Out of Memory error starting Integrated Remote Console .................................................................. 202 Session leader does not receive connection request when IRC is in replay mode .................................. 202 Keyboard LED does not display correctly ........................................................................................ 202 Inactive IRC ................................................................................................................................ 203 IRC Failed to connect to server error message ................................................................................. 203 IRC toolbar icons do not update .................................................................................................... 203 GNOME interface does not lock ................................................................................................... 204 Repeating keys on the Remote Console .......................................................................................... 204 Remote Console playback does not work when the host server is powered down ................................. 204 Troubleshooting SSH and Telnet problems ................................................................................................ 204 Initial PuTTY input slow ................................................................................................................. 204 PuTTY client unresponsive with Shared Network Port ........................................................................ 204 SSH text support from a Remote Console session ............................................................................. 205 Troubleshooting terminal services problems ............................................................................................... 205 Terminal Services button is not working .......................................................................................... 205 Terminal Services proxy stops responding ....................................................................................... 205 Troubleshooting video and monitor problems ............................................................................................ 205 General guidelines ...................................................................................................................... 205 Telnet displays incorrectly in DOS® ............................................................................................... 205 Video applications not displaying in the Remote Console .................................................................. 206 User interface is not displaying correctly ......................................................................................... 206 Troubleshooting Virtual Media problems .................................................................................................. 206 Virtual Media applet has a red X and will not display ...................................................................... 206 Virtual Floppy media applet is unresponsive .................................................................................... 206 Troubleshooting iLO Video Player problems .............................................................................................. 206 Video capture file does not play .................................................................................................... 206 Video capture file plays erratically ................................................................................................. 207 Troubleshooting Remote Text Console problems......................................................................................... 207 Viewing the Linux installer in the text console .................................................................................. 207 Passing data through an SSH terminal ............................................................................................ 207 Troubleshooting miscellaneous problems .................................................................................................. 207 Cookie sharing between browser instances and iLO 2 ..................................................................... 207 Inability to access ActiveX downloads ............................................................................................ 209 Inability to get SNMP information from HP SIM ............................................................................... 209 Incorrect time or date of the entries in the event log .......................................................................... 209 Inability to upgrade iLO 2 firmware ............................................................................................... 209 iLO 2 network flash recovery ........................................................................................................ 210 Recovering from a bad iLO 2 flash image using network flash recovery .............................................. 210 Recovering from a bad iLO 2 flash image using the HP Smart Update Firmware DVD ......................... 211 iLO 2 does not respond to SSL requests .......................................................................................... 212 Testing SSL ................................................................................................................................. 212 Resetting iLO 2 ............................................................................................................................ 212 Server name still present after ERASE utility is executed .................................................................... 213 Troubleshooting a remote host ....................................................................................................... 213 Directory services schema .......................................................................................................... 214 HP Management Core LDAP OID classes and attributes.............................................................................. 214 Core classes ............................................................................................................................... 214 Core attributes ............................................................................................................................ 214 Core class definitions ................................................................................................................... 214 Core attribute definitions .............................................................................................................. 215 Lights-Out Management specific LDAP OID classes and attributes ................................................................ 218 Lights-Out Management classes ..................................................................................................... 218 Lights-Out Management attributes .................................................................................................. 218 Lights-Out Management class definitions ......................................................................................... 218 Lights-Out Management attribute definitions .................................................................................... 219 Technical support ...................................................................................................................... 221 Support information ............................................................................................................................... 221 HP contact information ........................................................................................................................... 222 Before you contact HP ............................................................................................................................ 222 Acronyms and abbreviations ...................................................................................................... 223 Index ....................................................................................................................................... 230 Operational overview Guide overview HP iLO 2 provides multiple ways to configure, update, and operate servers remotely. The HP Integrated Lights-Out 2 User Guide describes these features and how to use them with the browser-based interface and RBSU. Some features are licensed features and may only be accessed after purchasing an optional license. For more information, see "Licensing (on page 25)." The HP Integrated Lights-Out Management Processor Scripting and Command Line Resource Guide describes the syntax and tools available to use iLO 2 through a command-line or scripted interface. This documentation discusses HP Integrated Lights-Out for ProLiant ML/DL servers, as well as ProLiant BladeSystem server blades. For information on iLO for Integrity servers and server blades, see the HP website (http://www.hp.com/go/integrityiLO). This guide includes information about iLO 2 firmware version 1.11, 1.2x, 1.3x, 1.70, 1.75, and 1.77. New in this release of iLO 2 iLO 2 version 2.00 adds: • Directory services support for Windows 2008 Active Directory. • Enhanced troubleshooting procedures. iLO 2 overview iLO 2 can remotely perform most functions that otherwise require a visit to servers at the data center, computer room, or remote location. The following are just a few examples of using iLO 2 features. • iLO 2 Remote Console and virtual power enables you to view a stalled remote server with blue screen conditions and restart the server without onsite assistance. • iLO 2 Remote Console enables you to change BIOS settings when necessary. • iLO 2 Virtual KVM technology provides a high-performance remote console that enables you to remotely administer operating systems and applications in everyday situations. • iLO 2 virtual CD/DVD-ROM or floppy enables you to install an operating system or flash system firmware over the network from images on your workstations or on centralized web servers. • iLO 2 Virtual Folder enables you to update operating system drivers or copy system files without physical media or creating a disk image. • iLO 2 scripting enables you to use virtual power and virtual media in other scripting tools to automate deployment and provisioning. • iLO 2 actively participates in monitoring and maintaining server health, referred to as embedded health. iLO 2 monitors temperatures in the server and sends corrective signals to the fans to maintain Operational overview 9 proper server cooling. In addition to temperature monitoring, iLO 2 provides fan status monitoring and monitoring of the status of the power supplies, voltage regulators, and the internal hard drives. These examples are just a few ways iLO 2 is used to manage HP ProLiant servers from your office, home, or travel location. As you begin using iLO 2 and defining your specific infrastructure requirements refer to this guide for additional ways to simplify your remote server management needs. For information about the features available in each version of iLO 2, see "Licensing (on page 25)." Differences between iLO 2 and iLO iLO 2 is based on the iLO and shares many common features. However, to use iLO 2 to access a pre- operating system, text-based remote console, you must use the remote serial console. For more information, see "Text-based remote console overview (on page 99)." The following highlights the differences between iLO 2 and iLO: Feature iLO 2 iLO Standard features Text console Pre-OS Pre-OS and OS Remote Serial Console (virtual serial Pre-OS and OS Pre-OS and OS port) Server health monitoring and Yes No maintenance Advanced features Text console Pre-OS and OS Pre-OS and OS Remote console Yes (Virtual KVM Yes ) Integrated Remote Console Yes No Support for Microsoft® JVM Yes No Remote Console Acquire button Yes Yes Terminal Services integration Yes Yes HP schema directory integration Yes Yes Schema-free directory integration Yes Yes Two-factor authentication Yes Yes Power Regulator reporting Yes Yes Virtual Floppy and CD/DVD-ROM Yes Yes USB key virtual media Yes Yes Virtual folder Yes No Operational overview 10

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HP Integrated Lights-Out 2 User Guide for Firmware 2.00 Part Number 394326-401 June 2010 (Eleventh Edition) © Copyright 2005, 2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor’s standard commercial license. Microsoft, Windows, Windows Server, Windows Vista, Windows NT, and Windows XP are U.S. registered trademarks of Microsoft Corporation. AMD is a trademark of Advanced Micro Devices, Inc. Intel is a trademark of Intel Corporation in the U.S. and other countries. Java is a U.S. trademark of Sun Microsystems, Inc. Intended audience This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels. Contents Operational overview ................................................................................................................... 9 Guide overview ........................................................................................................................................ 9 New in this release of iLO 2 ....................................................................................................................... 9 iLO 2 overview ......................................................................................................................................... 9 Differences between iLO 2 and iLO ................................................................................................. 10 HP Insight Essentials Rapid Deployment Pack integration .................................................................... 11 Server management through IPMI version 2.0 compliant applications ................................................... 11 WS-Management compatibility overview .......................................................................................... 12 iLO 2 browser interface overview .............................................................................................................. 12 Supported browsers and client operating systems .............................................................................. 13 Supported server operating system software ...................................................................................... 13 iLO 2 setup ................................................................................................................................ 15 Quick setup ............................................................................................................................................ 15 Preparing to setup iLO 2 .......................................................................................................................... 15 Connecting to the network ........................................................................................................................ 17 Configuring the IP address........................................................................................................................ 17 Logging in to iLO 2 for the first time ........................................................................................................... 18 Setting up user accounts ........................................................................................................................... 18 Setting up iLO 2 using iLO 2 RBSU .................................................................................................. 19 Setting up iLO 2 using the browser-based option ............................................................................... 19 Activating iLO 2 licensed features using a browser ...................................................................................... 19 Installing iLO 2 device drivers ................................................................................................................... 20 Microsoft device driver support ....................................................................................................... 20 Linux device driver support ............................................................................................................. 21 Novell NetWare device driver support ............................................................................................. 21 Configuring iLO 2 ....................................................................................................................... 23 iLO 2 configuration overview .................................................................................................................... 23 Upgrading iLO 2 firmware ....................................................................................................................... 23 Upgrading iLO 2 using a browser ................................................................................................... 24 Updating the firmware using the maintenance CD ............................................................................. 25 Recovering from a failed iLO 2 firmware update ............................................................................... 25 Downgrading the iLO 2 firmware .................................................................................................... 25 Licensing ................................................................................................................................................ 25 User administration .................................................................................................................................. 27 Adding a new user ........................................................................................................................ 28 Viewing or modifying an existing user's settings ................................................................................ 30 Deleting a user .............................................................................................................................. 30 Group administration ..................................................................................................................... 31 Configuring iLO 2 access ......................................................................................................................... 32 Services options ............................................................................................................................ 32 Access options .............................................................................................................................. 40 iLO 2 Remote Console and Remote Serial Console access .................................................................. 42 Security .................................................................................................................................................. 43 General security guidelines ............................................................................................................. 43 Trusted Platform Module support ...................................................................................................... 45 User accounts and access ............................................................................................................... 45 SSH key administration .................................................................................................................. 46 SSL certificate administration ........................................................................................................... 47 Two-factor authentication ................................................................................................................ 48 Directory settings ........................................................................................................................... 53 Encryption .................................................................................................................................... 55 HP SIM single sign-on (SSO) ........................................................................................................... 57 Remote Console Computer Lock....................................................................................................... 60 Network ................................................................................................................................................. 62 Network Settings ........................................................................................................................... 62 DHCP/DNS Settings ...................................................................................................................... 66 SNMP/Insight Manager settings ................................................................................................................ 67 Enabling SNMP alerts .................................................................................................................... 68 SNMP generated trap definitions ..................................................................................................... 69 Configuring Insight Manager integration .......................................................................................... 69 ProLiant BL p-Class configuration ............................................................................................................... 70 ProLiant BL p-Class user requirements ............................................................................................... 70 Static IP bay configuration .............................................................................................................. 70 HP BladeSystem setup .................................................................................................................... 73 iLO 2 diagnostic port configuration parameters ................................................................................. 75 Using iLO 2 ............................................................................................................................... 77 System status and status summary information ............................................................................................. 77 System Information Summary .......................................................................................................... 79 iLO 2 Log ..................................................................................................................................... 81 IML .............................................................................................................................................. 81 Diagnostics ................................................................................................................................... 82 Insight Agents ............................................................................................................................... 83 iLO 2 Remote Console ............................................................................................................................. 84 Remote Console overview and licensing options ................................................................................ 85 Remote Console settings ................................................................................................................. 85 Integrated Remote Console Fullscreen ............................................................................................... 89 Integrated Remote Console option ................................................................................................... 89 Shared Remote Console ................................................................................................................. 94 Using Console Capture .................................................................................................................. 94 Using HP iLO Video Player ............................................................................................................. 95 Acquiring the Remote Console ........................................................................................................ 97 Remote Console ............................................................................................................................ 97 Text-based remote console overview ................................................................................................ 99 Virtual media ........................................................................................................................................ 108 Using iLO 2 Virtual Media devices ................................................................................................. 109 Virtual folder ............................................................................................................................... 116 Virtual folder operating system notes .............................................................................................. 116 Power management ............................................................................................................................... 117 Server power settings ................................................................................................................... 118 Server power data ....................................................................................................................... 120 Processor states ........................................................................................................................... 121 Power efficiency .......................................................................................................................... 122 Graceful shutdown ...................................................................................................................... 123 ProLiant BL p-Class Advanced management .............................................................................................. 123 Rack View .................................................................................................................................. 124 iLO 2 control of ProLiant BL p-Class server LEDs ............................................................................... 128 ProLiant BL p-Class alert forwarding ............................................................................................... 128 ProLiant BladeSystem HP Onboard Administrator ...................................................................................... 128 iLO 2 BL c-Class tab ..................................................................................................................... 129 Enclosure bay IP addressing ......................................................................................................... 129 Dynamic power capping for server blades ...................................................................................... 131 iLO 2 Virtual Fan ......................................................................................................................... 132 iLO option .................................................................................................................................. 132 Web Administration ..................................................................................................................... 133 BL p-Class and BL c-Class features .................................................................................................. 133 Directory services ...................................................................................................................... 135 Overview of directory integration ............................................................................................................ 135 Benefits of directory integration ............................................................................................................... 135 Advantages and disadvantages of schema-free directories and HP schema directory ..................................... 136 Schema-free directory integration .................................................................................................. 136 HP schema directory integration .................................................................................................... 137 Setup for Schema-free directory integration ............................................................................................... 138 Active Directory preparation ......................................................................................................... 138 Schema-free browser-based setup .................................................................................................. 140 Schema-free scripted setup ............................................................................................................ 140 Schema-free HPLOMIG-based setup ............................................................................................... 140 Schema-free setup options ............................................................................................................ 141 Schema-free nested groups ........................................................................................................... 141 Setting up HP schema directory integration ............................................................................................... 142 Features supported by HP schema directory integration .................................................................... 142 Setting up directory services .......................................................................................................... 142 Schema documentation ................................................................................................................ 144 Directory services support ............................................................................................................. 144 Schema required software ............................................................................................................ 144 Schema installer .......................................................................................................................... 144 Management snap-in installer ........................................................................................................ 147 Directory services for Active Directory ............................................................................................ 147 Directory services for eDirectory .................................................................................................... 157 User login using directory services ................................................................................................. 165 Directory-enabled remote management ....................................................................................... 166 Introduction to directory-enabled remote management ................................................................................ 166 Creating roles to follow organizational structure ........................................................................................ 166 Using existing groups ................................................................................................................... 166 Using multiple roles...................................................................................................................... 167 How directory login restrictions are enforced ............................................................................................ 168 Restricting roles ........................................................................................................................... 168 User restrictions ........................................................................................................................... 169 Creating multiple restrictions and roles ........................................................................................... 170 Using bulk import tools ........................................................................................................................... 171 HPQLOMIG directory migration utility ......................................................................................... 173 Introduction to HPQLOMIG utility ............................................................................................................ 173 Compatibility ........................................................................................................................................ 173 HP Lights-Out directory package .............................................................................................................. 173 Using HPQLOMIG ................................................................................................................................. 174 Finding management processors .................................................................................................... 174 Upgrading firmware on management processors ............................................................................. 176 Selecting a directory access method .............................................................................................. 177 Naming management processors .................................................................................................. 178 Configuring directories when HP Extended schema is selected .......................................................... 179 Configuring directories when schema-free integration is selected ....................................................... 180 Setting up management processors for directories ............................................................................ 181 HP Systems Insight Manager integration ...................................................................................... 183 Integrating iLO 2 with HP SIM ................................................................................................................. 183 HP SIM functional overview .................................................................................................................... 183 Establishing SSO with HP SIM ................................................................................................................ 184 HP SIM identification and association ...................................................................................................... 184 HP SIM status .............................................................................................................................. 184 HP SIM links ............................................................................................................................... 185 HP SIM systems lists ..................................................................................................................... 185 Receiving SNMP alerts in HP SIM ............................................................................................................ 185 HP SIM port matching ............................................................................................................................ 186 Reviewing Advanced Pack license information in HP SIM ........................................................................... 186 Troubleshooting iLO 2 ............................................................................................................... 187 iLO 2 POST LED indicators ..................................................................................................................... 187 Event log entries .................................................................................................................................... 188 Hardware and software link-related issues ................................................................................................ 191 JVM support ......................................................................................................................................... 192 Login issues .......................................................................................................................................... 192 Login name and password not accepted ......................................................................................... 193 Directory user premature logout ..................................................................................................... 193 iLO 2 Management Port not accessible by name ............................................................................. 193 iLO 2 RBSU unavailable after iLO 2 and server reset ........................................................................ 193 Inability to access the login page ................................................................................................... 194 Inability to access iLO 2 using telnet .............................................................................................. 194 Inability to access virtual media or graphical remote console ............................................................ 194 Inability to connect to iLO 2 after changing network settings ............................................................. 194 Inability to connect to the iLO 2 Diagnostic Port ............................................................................... 194 Inability to connect to the iLO 2 processor through the NIC ............................................................... 195 Inability to log in to iLO 2 after installing the iLO 2 certificate ............................................................ 195 Firewall issues ............................................................................................................................. 195 Proxy server issues ....................................................................................................................... 196 Two-factor authentication error ...................................................................................................... 196 Troubleshooting alert and trap problems .................................................................................................. 196 Inability to receive HP SIM alarms (SNMP traps) from iLO 2 .............................................................. 197 iLO 2 Security Override switch ...................................................................................................... 197 Authentication code error message ................................................................................................ 197 Troubleshooting directory problems ......................................................................................................... 197 Domain/name format login issues ................................................................................................. 198 ActiveX controls are enabled and I see a prompt but the domain/name login format does not work ....... 198 User contexts do not appear to work .............................................................................................. 198 Directory user does not logout after the directory timeout has expires ................................................. 198 Troubleshooting Remote Console problems ............................................................................................... 198 Remote Console applet has a red X when running Linux client browser ............................................... 199 Inability to navigate the single cursor of the Remote Console to corners of the Remote Console window .. 199 Remote Console no longer opens on the existing browser session ...................................................... 199 Remote console text window not updating properly .......................................................................... 199 Remote Console turns gray or black ............................................................................................... 200 Remote Serial Console troubleshooting ........................................................................................... 200 Troubleshooting Integrated Remote Console problems ................................................................................ 200 Internet Explorer 7 and a flickering remote console screen ................................................................ 200 Configuring Apache to accept exported capture buffers ................................................................... 201 No console replay while server is powered down ............................................................................ 202 Skipping information during boot and fault buffer playback .............................................................. 202 Out of Memory error starting Integrated Remote Console .................................................................. 202 Session leader does not receive connection request when IRC is in replay mode .................................. 202 Keyboard LED does not display correctly ........................................................................................ 202 Inactive IRC ................................................................................................................................ 203 IRC Failed to connect to server error message ................................................................................. 203 IRC toolbar icons do not update .................................................................................................... 203 GNOME interface does not lock ................................................................................................... 204 Repeating keys on the Remote Console .......................................................................................... 204 Remote Console playback does not work when the host server is powered down ................................. 204 Troubleshooting SSH and Telnet problems ................................................................................................ 204 Initial PuTTY input slow ................................................................................................................. 204 PuTTY client unresponsive with Shared Network Port ........................................................................ 204 SSH text support from a Remote Console session ............................................................................. 205 Troubleshooting terminal services problems ............................................................................................... 205 Terminal Services button is not working .......................................................................................... 205 Terminal Services proxy stops responding ....................................................................................... 205 Troubleshooting video and monitor problems ............................................................................................ 205 General guidelines ...................................................................................................................... 205 Telnet displays incorrectly in DOS® ............................................................................................... 205 Video applications not displaying in the Remote Console .................................................................. 206 User interface is not displaying correctly ......................................................................................... 206 Troubleshooting Virtual Media problems .................................................................................................. 206 Virtual Media applet has a red X and will not display ...................................................................... 206 Virtual Floppy media applet is unresponsive .................................................................................... 206 Troubleshooting iLO Video Player problems .............................................................................................. 206 Video capture file does not play .................................................................................................... 206 Video capture file plays erratically ................................................................................................. 207 Troubleshooting Remote Text Console problems......................................................................................... 207 Viewing the Linux installer in the text console .................................................................................. 207 Passing data through an SSH terminal ............................................................................................ 207 Troubleshooting miscellaneous problems .................................................................................................. 207 Cookie sharing between browser instances and iLO 2 ..................................................................... 207 Inability to access ActiveX downloads ............................................................................................ 209 Inability to get SNMP information from HP SIM ............................................................................... 209 Incorrect time or date of the entries in the event log .......................................................................... 209 Inability to upgrade iLO 2 firmware ............................................................................................... 209 iLO 2 network flash recovery ........................................................................................................ 210 Recovering from a bad iLO 2 flash image using network flash recovery .............................................. 210 Recovering from a bad iLO 2 flash image using the HP Smart Update Firmware DVD ......................... 211 iLO 2 does not respond to SSL requests .......................................................................................... 212 Testing SSL ................................................................................................................................. 212 Resetting iLO 2 ............................................................................................................................ 212 Server name still present after ERASE utility is executed .................................................................... 213 Troubleshooting a remote host ....................................................................................................... 213 Directory services schema .......................................................................................................... 214 HP Management Core LDAP OID classes and attributes.............................................................................. 214 Core classes ............................................................................................................................... 214 Core attributes ............................................................................................................................ 214 Core class definitions ................................................................................................................... 214 Core attribute definitions .............................................................................................................. 215 Lights-Out Management specific LDAP OID classes and attributes ................................................................ 218 Lights-Out Management classes ..................................................................................................... 218 Lights-Out Management attributes .................................................................................................. 218 Lights-Out Management class definitions ......................................................................................... 218 Lights-Out Management attribute definitions .................................................................................... 219 Technical support ...................................................................................................................... 221 Support information ............................................................................................................................... 221 HP contact information ........................................................................................................................... 222 Before you contact HP ............................................................................................................................ 222 Acronyms and abbreviations ...................................................................................................... 223 Index ....................................................................................................................................... 230 Operational overview Guide overview HP iLO 2 provides multiple ways to configure, update, and operate servers remotely. The HP Integrated Lights-Out 2 User Guide describes these features and how to use them with the browser-based interface and RBSU. Some features are licensed features and may only be accessed after purchasing an optional license. For more information, see "Licensing (on page 25)." The HP Integrated Lights-Out Management Processor Scripting and Command Line Resource Guide describes the syntax and tools available to use iLO 2 through a command-line or scripted interface. This documentation discusses HP Integrated Lights-Out for ProLiant ML/DL servers, as well as ProLiant BladeSystem server blades. For information on iLO for Integrity servers and server blades, see the HP website (http://www.hp.com/go/integrityiLO). This guide includes information about iLO 2 firmware version 1.11, 1.2x, 1.3x, 1.70, 1.75, and 1.77. New in this release of iLO 2 iLO 2 version 2.00 adds: • Directory services support for Windows 2008 Active Directory. • Enhanced troubleshooting procedures. iLO 2 overview iLO 2 can remotely perform most functions that otherwise require a visit to servers at the data center, computer room, or remote location. The following are just a few examples of using iLO 2 features. • iLO 2 Remote Console and virtual power enables you to view a stalled remote server with blue screen conditions and restart the server without onsite assistance. • iLO 2 Remote Console enables you to change BIOS settings when necessary. • iLO 2 Virtual KVM technology provides a high-performance remote console that enables you to remotely administer operating systems and applications in everyday situations. • iLO 2 virtual CD/DVD-ROM or floppy enables you to install an operating system or flash system firmware over the network from images on your workstations or on centralized web servers. • iLO 2 Virtual Folder enables you to update operating system drivers or copy system files without physical media or creating a disk image. • iLO 2 scripting enables you to use virtual power and virtual media in other scripting tools to automate deployment and provisioning. • iLO 2 actively participates in monitoring and maintaining server health, referred to as embedded health. iLO 2 monitors temperatures in the server and sends corrective signals to the fans to maintain Operational overview 9 proper server cooling. In addition to temperature monitoring, iLO 2 provides fan status monitoring and monitoring of the status of the power supplies, voltage regulators, and the internal hard drives. These examples are just a few ways iLO 2 is used to manage HP ProLiant servers from your office, home, or travel location. As you begin using iLO 2 and defining your specific infrastructure requirements refer to this guide for additional ways to simplify your remote server management needs. For information about the features available in each version of iLO 2, see "Licensing (on page 25)." Differences between iLO 2 and iLO iLO 2 is based on the iLO and shares many common features. However, to use iLO 2 to access a pre- operating system, text-based remote console, you must use the remote serial console. For more information, see "Text-based remote console overview (on page 99)." The following highlights the differences between iLO 2 and iLO: Feature iLO 2 iLO Standard features Text console Pre-OS Pre-OS and OS Remote Serial Console (virtual serial Pre-OS and OS Pre-OS and OS port) Server health monitoring and Yes No maintenance Advanced features Text console Pre-OS and OS Pre-OS and OS Remote console Yes (Virtual KVM Yes ) Integrated Remote Console Yes No Support for Microsoft® JVM Yes No Remote Console Acquire button Yes Yes Terminal Services integration Yes Yes HP schema directory integration Yes Yes Schema-free directory integration Yes Yes Two-factor authentication Yes Yes Power Regulator reporting Yes Yes Virtual Floppy and CD/DVD-ROM Yes Yes USB key virtual media Yes Yes Virtual folder Yes No Operational overview 10

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