Table Of Content

Cover Page: III Title Page Page: III Why Carnegie’s Advice Still Matters Page: V Part 1: Essentials of Engagement Page: XXIII Chapter 1: Bury Your Boomerangs Page: 2 Chapter 2: Affirm What’s Good Page: 14 Chapter 3: Connect with Core Desires Page: 27 Part 2: Six Ways to Make a Lasting Impression Page: 37 Chapter 1: Take Interest in Others’ Interests Page: 38 Chapter 2: Smile Page: 50 Chapter 3: Reign with Names Page: 61 Chapter 4: Listen Longer Page: 71 Chapter 5: Discuss What Matters to Them Page: 78 Chapter 6: Leave Others a Little Better Page: 87 Part 3: How to Merit and Maintain Others’ Trust Page: 96 Chapter 1: Avoid Arguments Page: 98 Chapter 2: Never Say, “You’re Wrong” Page: 105 Chapter 3: Admit Faults Quickly and Emphatically Page: 114 Chapter 4: Begin in a Friendly Way Page: 124 Chapter 5: Access Affinity Page: 133 Chapter 6: Surrender the Credit Page: 140 Chapter 7: Engage with Empathy Page: 147 Chapter 8: Appeal to Noble Motives Page: 152 Chapter 9: Share Your Journey Page: 160 Chapter 10: Throw Down a Challenge Page: 167 Part 4: How to Lead Change Without Resistance or Resentment Page: 172 Chapter 1: Begin on a Positive Note Page: 174 Chapter 2: Acknowledge Your Baggage Page: 182 Chapter 3: Call Out Mistakes Quietly Page: 187 Chapter 4: Ask Questions Instead of Giving Direct Orders Page: 192 Chapter 5: Mitigate Fault Page: 198 Chapter 6: Magnify Improvement Page: 207 Chapter 7: Give Others a Fine Reputation to Live Up To Page: 215 Chapter 8: Stay Connected on Common Ground Page: 220 About the Authors Page: 246 Notes Page: 246 Copyright Page: 246

Description:

An adaptation of Dale Carnegie’s timeless prescriptions for the digital age. Dale Carnegie’s time-tested advice has carried millions upon millions of readers for more than seventy-five years up the ladder of success in their business and personal lives. Now the first and best book of its kind has been rebooted to tame the complexities of modern times and will teach you how to communicate with diplomacy and tact, capitalize on a solid network, make people like you, project your message widely and clearly, be a more effective leader, increase your ability to get things done, and optimize the power of digital tools. Dale Carnegie’s commonsense approach to communicating has endured for a century, touching millions and millions of readers. The only diploma that hangs in Warren Buffett’s office is his certificate from Dale Carnegie Training. Lee Iacocca credits Carnegie for giving him the courage to speak in public. Dilbert creator Scott Adams called Carnegie’s teachings “life-changing.” To demonstrate the lasting relevancy of his tools, Dale Carnegie & Associates, Inc., has reimagined his prescriptions and his advice for our difficult digital age. We may communicate today with different tools and with greater speed, but Carnegie’s advice on how to communicate, lead, and work efficiently remains priceless across the ages.