How to Run Seminars & Workshops: Presentation Skills for Consultants, Trainers and Teachers PDF
Preview How to Run Seminars & Workshops: Presentation Skills for Consultants, Trainers and Teachers
ffirs.qxd 4/1/05 3:08 PM Page iii HOW TO RUN SEMINARS AND WORKSHOPS PRESENTATION SKILLS FOR CONSULTANTS, TRAINERS, AND TEACHERS Third Edition Robert L. Jolles John Wiley & Sons, Inc. ffirs.qxd 4/1/05 3:08 PM Page ii ffirs.qxd 4/1/05 3:08 PM Page i HOW TO RUN SEMINARS AND WORKSHOPS ffirs.qxd 4/1/05 3:08 PM Page ii ffirs.qxd 4/1/05 3:08 PM Page iii HOW TO RUN SEMINARS AND WORKSHOPS PRESENTATION SKILLS FOR CONSULTANTS, TRAINERS, AND TEACHERS Third Edition Robert L. Jolles John Wiley & Sons, Inc. ffirs.qxd 4/1/05 3:08 PM Page iv This book is printed on acid-free paper. ∞ Copyright © 1993, 2001, 2005 by Robert L. Jolles. All rights reserved. Published by John Wiley & Sons, Inc., Hoboken, New Jersey. Published simultaneously in Canada. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, 222 Rosewood Drive, Danvers, MA 01923, (978) 750-8400, fax (978) 646-8600, or on the web at www.copyright.com. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, (201) 748-6011, fax (201) 748-6008, or online at http://www.wiley.com/go/permissions. Limit of Liability/Disclaimer of Warranty: While the publisher and author have used their best efforts in preparing this book, they make no representations or warranties with respect to the accuracy or completeness of the contents of this book and specifically disclaim any implied warranties of merchantability or fitness for a particular purpose. No warranty may be created or extended by sales representatives or written sales materials. The advice and strategies contained herein may not be suitable for your situation. The publisher is not engaged in rendering professional services, and you should consult with a professional where appropriate. Neither the publisher nor author shall be liable for any loss of profit or other commercial damages, including but not limited to special, incidental, consequential, or other damages. 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Includes index. ISBN-13 978-0-471-71587-0 (pbk.) ISBN-10 0-471-71587-5 (pbk.) 1. Seminars—Handbooks, manuals, etc. 2. Workshops (Adult education)— Handbooks, manuals, etc. 3. Meetings—Handbooks, manuals, etc. I. Title. AS6.J65 2005 658.4'56—dc22 2004059801 Printed in the United States of America. 10 9 8 7 6 5 4 3 2 1 ffirs.qxd 4/1/05 3:08 PM Page v This book is dedicated to my wife Ronni who supported, assisted, and endured the trials of this project; to the thousands of trainees who allowed a struggling trainer to learn his trade and ultimately learn his lessons in humility and compassion; and to the memory of my dear friend Tony Fox. ffirs.qxd 4/1/05 3:08 PM Page vi ftoc.qxd 4/1/05 3:09 PM Page vii C ONTENTS Preface ix Acknowledgments xiii Part I GETTING STARTED 1 Creating a Seminar Business 3 2 Working with Adult Audiences 29 3 Recognizing Trainees’ Levels of Behavior 47 4 The Personality Parade: Training All Different Types of People 55 5 The Pace Race: How to Train Groups with Diverse Needs 83 6 Anatomy of an 8:00 A.M.Start: Finalizing On-Site Preparations 91 Part II DELIVERY: THE ART OF MAKING GREAT PRESENTATIONS 7 The Secret of Success: Selling Your Presentation 111 8 Twenty-Five Tips on Maintaining Interest 133 9 The Art of Effective Questioning: Getting Trainees Involved 153 10 Using Visual Aids 179 11 Technology and Training 191 12 Giving Feedback and Coaching 213 13 Tricks of the Trade 221 (cid:2) vii (cid:2) ftoc.qxd 4/1/05 3:09 PM Page viii (cid:2) Contents (cid:2) Part III IMPROVING THE TRAINING PROCESS 14 Inside the Mind of a Trainer: How to Present Your Best Self 241 15 The Value of Good Training: Hiring Effective Trainers 255 16 Avoiding the Training Trap: Problems with Relevance and Respect 261 17 Developing a Training Staff 269 18 Evaluation and Support 275 19 Adventures in Cross-Training 283 Epilogue: What’s Next? 289 Index 291 (cid:2) viii (cid:2)
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