Praise for How to Build Your Financial Advisory Business and Sell It at a Profit “For too long, financial advisors have focused on pushing product instead of building relationships, the true measure of a practice’s worth. In How to Build Your Financial Advisory Business and Sell It at a Profit, Al Depman shows advisors how to build a practice they can be proud of, and one that they can easily sell or transfer when it’s time to move on. Depman’s goal of helping agents build new relationships with clients while sustaining their relationships at home is a goal we all should be focused on. His new book is destined to become ‘must-reading’ for all advisors who want to have a successful practice along with a fulfilling life.” —Mitch Anthony, author of StorySelling for Financial Advisors and The New Retirementality “Going through the practice checkup allows you to examine where you are in the life cycle of your practice. It lets you envision where you want and need to take it—but even more important, it empowers you to get it there.” —Mike Brozzo, portfolio consultant, Charles Schwab “For years, Al Depman has proven a valuable resource for financial advisors. His field experience combined with his practical understanding of the industry and our financial services business have led to his development of core principles that, when applied consistently, will improve results for both experienced and new financial professionals alike. Numerous advisors have benefitted from Al’s one-on-one coaching and mentoring. He moves individuals from ‘sales uncertainty’ to ‘sales success’ by implementing the actions that separate the winners from the rest of the crowd. With this book, it’s exciting that his proven training system can now reach even further. Get ready as Al helps you take your practice to the next level!” —Thomas P. Burns, chief distribution officer, Allianz Life Insurance Company of North America “This book is a clear, systemic, and practical approach for the financial advisor or insurance agent to design their business around—a road map to practice management success!” —Susan Clements, executive director, E-Myth Benchmark “My work with Al Depman has taken my practice to an entirely new level. He has also inspired me to mentor others. By helping other advisors reach to the next level, it enforces my practice management and development.” —Lisa Dale, CFP, Waddell & Reed “Al’s richness of experiences, attention to detail, systems-driven approach, and ability to relate to advisors make him a resource that truly impacts advi- sors’ practices. Many of North Star’s top advisors have benefited from Al’s work and guidance. North Star has benefited from Al’s work and guidance, but the best part is that Al does all of this for the right reason—to bring out the best in all of those he works with.” —Edward Deutschlander, CLU, CLF, copresident, COO, North Star Resource Group; immediate past president of GAMA International 2008–2009 “Whether your goal is to fast track to success a new financial planning practice or breathe new life into an existing book of business, Al’s book is your e-ticket to success. It’s an informative, effective, and enjoyable tool in helping you to develop your practice. Al’s unique (one-on-one or ‘coffee shop’) approach has you believing he wrote the book just for you. This is a must-read for anyone who’s ultimate goal is to sell a successful practice.” —Peggy Fisher, CEA, CFP, CLTC, registered investment advisor, Torrance, California “I’ve been in the financial service business for 40 years. The material in Al’s book has been a great help to my staff and me in maximizing the use of all of our combined resources. For the experienced advisor, this is a must-read. For the new advisor, it’s a track to success.” —Mike Schmitz, financial advisor, Minnetonka, Minnesota HOW TO BUILD YOUR FINANCIAL ADVISORY BUSINESS AND SELL IT AT A PROFIT This page intentionally left blank HOW TO BUILD YOUR FINANCIAL ADVISORY BUSINESS AND SELL IT AT A PROFIT C r e a t i n g , R u n n i n g , a n d C a s h i n g O u t o f Yo u r P r a c t i c e AL DEPMAN New York Chicago San Francisco Lisbon London Madrid Mexico City Milan New Delhi San Juan Seoul Singapore Sydney Toronto Copyright © 2009 by Al Depman and Advisor Insights Inc. All rights reserved. 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Under no circumstances shall McGraw-Hill and/or its licensors be liable for any indirect, incidental, special, punitive, consequential or similar damages that result from the use of or inability to use the work, even if any of them has been advised of the possibility of such damages. This limitation of liability shall apply to any claim or cause whatsoever whether such claim or cause arises in contract, tort or otherwise. To Chris Jenkins without whose unwavering support this book would still only be a good idea. He challenged me to follow my own mission statement and gave me honest feedback. He continues to light the practice management way. Thank you, Chris. v This page intentionally left blank Contents Acknowledgments ix Introduction: What Do McDonald’s and Practice Management Have in Common? xi Part I: Why Practice Management Matters 1: Bottling and Selling Your Genius: How to Increase the Value of Your Practice 3 2: Enhancing Your Practice’s Book Value 12 Part II: Eight Business Systems 3: Transferability: An Overview of the Eight Business Systems 23 4: Core Business System 1: Client Acquisition 27 5: Core Business System 2: Client Management 65 vii
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