Stuart A. Meyers High-Threat Decisions When It’s a Matter of Life and Death High-Threat Decisions Stuart A. Meyers High-Threat Decisions When It’s a Matter of Life and Death Stuart A. Meyers OpTac International, Inc Gainesville, VA, USA ISBN 978-3-031-19332-3 ISBN 978-3-031-19333-0 (eBook) https://doi.org/10.1007/978-3-031-19333-0 © The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG 2022 This work is subject to copyright. All rights are solely and exclusively licensed by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors, and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, expressed or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. This Springer imprint is published by the registered company Springer Nature Switzerland AG The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland To those who have given their lives to save lives. Book Overview Making sound decisions in any high-threat domain is an individual, organizational, and social responsibility. Tactical and incident commanders are routinely required to make decisions in high-threat law enforcement situations that can result in suc- cessful or catastrophic outcomes. The qualitative study contained in this book offers more evidence—as an integral part of emerging research on education and reaching effective decisions to the current literature—by extending and detailing the decision- making process of commanders that occurs during a high-threat incident. It describes the experience and methods of making decisions in this and other high-threat envi- ronments. Furthermore, areas addressed by this research include learning strategies that could better prepare commanders and organizational leaders in the processing of information, while optimizing speed and accuracy in decision-making. It pro- vides insight into answering the existential questions: How do people learn and what is experience? Particular attention was paid to the role of adaptive expertise in decision-making and understanding how mental models of recurring patterns neces- sary for effective situational assessments are created and subsequently retrieved. The purpose of this in-depth study was to explore through interviews, a survey, and focus groups how experienced tactical and incident commanders describe mak- ing decisions, and the factors impacting these decisions during events involving hostage rescue, armed barricaded suspects, and armed suicidal individuals. Participants described the necessity of having to adjust their decision-making pro- cess frequently in a high-threat situation. This process includes asking strategic questions to obtain actionable intelligence when information is not readily pro- vided. Principal factors enabling participants to make sound decisions are good intelligence, accurate situational assessments through pattern recognition, predic- tive analytics, and having sufficient resources. Additionally, new replicable high- threat decision-making and critical incident pattern recognition models are presented. vii Acknowledgments I want to thank Professor Lyle Yorks who provided expert guidance throughout the research process and the study’s participants—all of whom graciously shared their time in the pursuit of knowledge. Additionally, Anna Goodlett, Springer’s Editor for Criminology and Forensic Psychology, reviewed and approved the manuscript for publication. My life and learning partner, Dellanira Meyers, who for decades has shared her knowledge and pushed me to become a Doctor of Education, along with Joe and Brian Meyers—Thank you for being so amazing! Lifelong learning takes a lifetime. Stuart A. Meyers ix Contents 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Context . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Research Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Research Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Research Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Research Design Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Study Rationale and Significance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Study Assumptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Definitions of Key Terminology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 2 Literature Review Topic One: Decision-Making . . . . . . . . . . . . . . . . 11 Decision-Making Introduction and Rationale for Topics . . . . . . . . . . . . 11 Applied Theoretical Decision-Making . . . . . . . . . . . . . . . . . . . . . . . . 12 Decision-Making in High-Threat Training Simulations . . . . . . . . . . . 17 Decision-Making in High-Threat Real-Life Situations . . . . . . . . . . . 23 References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 3 Literature Review Topic Two: Adult Learning Theory . . . . . . . . . . . 33 Adult Learning Theory and Theorists Introduction . . . . . . . . . . . . . . . . 33 Self-Directed Learning, Transformative Learning, and Learning from Experience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Learning Strategies and Cognition . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Summary and Conclusions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 4 Research Methodology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Introduction and Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Rationale for Qualitative Methodology . . . . . . . . . . . . . . . . . . . . . . . . . 51 Research Design Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Discussion of Sample . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Data Collection Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 xi xii Contents Interviews . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Survey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Focus Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Data Analysis and Synthesis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Protection of Human Subjects and Other Ethical Considerations . . . . . 57 Issues of Trustworthiness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Credibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Transferability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Dependability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Confirmability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Study Limitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Conceptual Framework . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 5 Findings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Participant Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Summary of the Findings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Sub-finding 1.1: Safety of Involved and Potentially Involved People . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Sub-finding 1.2: Current and Potential Threat Levels for Most Likely and Worst-Case Incident Outcomes . . . . . . . . . . . . . 69 Sub-finding 1.3: Situational Assessments and Planning . . . . . . . . . . . 70 Sub-finding 1.4: Emotional Control . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Sub-finding 2.1: Questions—Safety of Involved and Potentially Involved People . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Sub-finding 2.2: Questions—Current and Potential Threat Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Sub-finding 2.3: Questions—Who, What, When, Why, and How for a Given Situation . . . . . . . . . . . . . . . . . . . . . . . . . 73 Sub-finding 2.4: Questions—Determining an Opportune Moment in Time for Taking Decisive Action . . . . . . . . . . . . . . . . . . . 74 Sub-finding 3.1: Intelligence/Information . . . . . . . . . . . . . . . . . . . . . 75 Sub-finding 3.2: Experience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Sub-finding 3.3: Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Sub-finding 3.4: Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Sub-finding 4.1: Experience—Tactical Team . . . . . . . . . . . . . . . . . . . 79 Sub-finding 4.2: Mentoring—Previous Commanders . . . . . . . . . . . . 80 Sub-finding 4.3: Training—Wide-Ranging and Continual . . . . . . . . . 81 Conclusion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 6 Analysis and Discussion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Analytical Categories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Analysis and Discussion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Analysis and Discussion of Finding 1 . . . . . . . . . . . . . . . . . . . . . . . . 85 Analysis and Discussion of Finding 2 . . . . . . . . . . . . . . . . . . . . . . . . 90 Contents xiii Analysis and Discussion of Finding 3 . . . . . . . . . . . . . . . . . . . . . . . . 93 Analysis and Discussion of Finding 4 . . . . . . . . . . . . . . . . . . . . . . . . 96 Decision-Making Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Basis for Decision-Making . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Decision-Making Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Planning Process Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 7 Predictive Analytics High-Threat Decision- Making Model and Pattern Recognition Model for Critical Incident Decision-Making . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 New High-Threat Decision-Making Model Testing . . . . . . . . . . . . . . . . 111 Predictive Analytics High-Threat Decision-Making Model . . . . . . . . . . 113 Pattern Recognition Model for Critical Incident Decision-Making . . . . 114 Conclusion and Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 8 Conclusions and Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Conclusions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 Research Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 Practice Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131 Re-examining Study Assumptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131 Final Reflections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 Appendices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157