Health Systems Improvement Across the Globe: Success Stories from 60 Countries

607 Pages·2017·16.24 MB·English

by  Jeffrey Braithwaite

Health Systems
Improvement Across the
Globe: Success Stories
from 60 Countries
Health Systems Improvement Across the Globe:
Success Stories from 60 Countries
Series Editor:
Professor Jeffrey Braithwaite , Australian Institute of Health Innovation,
Macquarie University, Australia
Regional Editors:
Professor Jeffrey Braithwaite , Australian Institute of Health Innovation,
Macquarie University, Australia
Professor Russell Mannion , Health Services Management Centre,
University of Birmingham, the United Kingdom
Professor Yukihiro Matsuyama , Canon Institute for Global Studies, Japan
Professor Paul Shekelle , West Los Angeles Veterans Affairs Medical
Center; and the University of California, USA
Professor Stuart Whittaker , School of Public Health and Medicine at the
Faculty of Health Sciences at the University of Cape Town; and School of
Health Systems and Public Health, Faculty of Health Sciences, University of
Pretoria, South Africa
Professor Samir Al-Adawi , Sultan Qaboos University, Oman
Health Systems
Improvement
Across the Globe:
Success Stories from
60 Countries
Edited by
Jeffrey Braithwaite, Russell Mannion, Yukihiro
Matsuyama, Paul Shekelle, Stuart Whittaker,
and Samir Al-Adawi
CRC Press
Taylor & Francis Group
6000 Broken Sound Parkway NW, Suite 300
Boca Raton, FL 33487-2742
© 2018 by Jeffrey Braithwaite, Russell Mannion, Yukihiro Matsuyama, Paul Shekelle, Stuart
Whittaker, and Samir Al-Adawi.
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Library of Congress Cataloging‑ in‑ Publication Data
Names: Braithwaite, Jeffrey, 1954- editor.
Title: Health systems improvement across the globe : success stories from 60
countries / edited by Jeffrey Braithwaite, Russell Mannion, Yukihiro
Matsuyama, Paul Shekelle, Stuart Whittaker and Samir Al-Adawi.
Description: Boca Raton : CRC Press, [2017] | Includes bibliographical
references and index.
Identifiers: LCCN 2017000415| ISBN 9781472482044 (hardback : alk. paper) |
ISBN 9781315586359 (ebook)
Subjects: | MESH: Delivery of Health Care | Quality Improvement | Health Care
Reform | Internationality
Classification: LCC RA441 | NLM W 84.41 | DDC 362.1--dc23
LC record available at https://lccn.loc.gov/2017000415
Visit the Taylor & Francis Web site at
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Contents
Preface ..................................................................................................................xiii
Acknowledgments ................................................................................................xv
About the Editors ...............................................................................................xvii
About the Contributors ......................................................................................xxi
Contributors ..........................................................................................................lix
Introduction ........................................................................................................lxix
Part I The Americas
Paul Shekelle
1 Argentina: Successful Initiatives in Quality and Patient Safety
in Argentina .....................................................................................................3
Hugo Arce, Ezequiel Garcí a‑Elorrio, and Viviana Rodrí guez
2 Brazil: Knowledge Management for Quality Improvement in
Brazil ..............................................................................................................11
Claudia Travassos, Victor Grabois , and José Noronha
3 Canada: Improving Stroke Outcomes in Canada: The
Accreditation Canada Stroke Distinction Program ..............................17
Jonathan I. Mitchell, Qendresa Hasanaj, Hé lè ne Sabourin,
Danielle Dorschner, Stephanie Carpenter, Toby Yan, Wendy Nicklin,
G. Ross Baker, John Van Aerde, and Sarah Boucaud
4 Chile: Constructing Symbolic Capital: A Case Study from Chile .....25
Marcos Vergara Iturriaga and Leonel Valdivia
5 Ecuador: Improving Hospital Management as Part of the Health
Reform Process in Ecuador: The Case of Abel Gilbert Pont ó n
Hospital ..........................................................................................................33
Joná s Gonseth and Maria Cecilia Acuñ a
6 Guyana: Holistic Geriatric Mega-Clinics for Care of the Elderly
in Guyana .......................................................................................................41
William Adu‑Krow, Vishwa Mahadeo, Vasha Elizabeth Bachan, and
Melissa Ramdeen
v
vi Contents
7 Mexico: Monitoring and Evaluation Strategy of Mexican Health
Reform: Content, Conditions for Implementation, and
Sustainability ................................................................................................49
Enrique Ruelas and Octavio Gó mez‑Danté s
8 The United States of America: The Use of Report Cards and
Outcome Measurements to Improve the Safety of Surgical Care:
The American College of Surgeons National Surgical Quality
Improvement Program.................................................................................57
Amy Showen and Melinda Maggard‑Gibbons
9 Venezuela: Misi ó n Barrio Adentro: Universal Health Coverage
Efforts in Venezuela ....................................................................................63
Pedro Delgado and Luis Azpurua
Part II Africa
Stuart Whittaker
10 Ghana: Arresting the Brain Drain in Ghana ..........................................73
Sodzi Sodzi‑Tettey, Richard Selormey, and Cynthia Bannerman
11 Namibia: A Public Health Approach to Quality Management:
How a Disease-Specific Improvement Program Propelled a
National Health-Systems-Wide Quality Program in Namibia ...........81
Apollo Basenero, Christine S. Gordon, Ndapewa Hamunime,
Joshua Bardfield, and Bruce Agins
12 Nigeria: Removing the Imaginary Walls That Divide and Limit ......91
Emmanuel Aiyenigba
13 Rwanda: Community-Based Health Insurance in Rwanda: How
It Fostered Achievement of the Millennium Development Goals .....99
Roger Bayingana and Edward Chappy
14 South Africa: The Development of an Equitable National
Juristic Body to Regulate Public and Private Healthcare
Establishments in South Africa: A Progress Report ...........................107
Lizo Mazwai, Grace Labadarios, Bafana Msibi, and Stuart Whittaker
15 West Africa (Guinea, Liberia, and Sierra Leone): Quality
Improvement in Ebola-Affected Countries: From Recovery
to Resilience .................................................................................................117
Shamsuzzoha B. Syed and Edward T. Kelley
Contents vii
Part III Europe
Russell Mannion
16 Austria: Stroke Units in Austria: Incubators for Improved
Health Outcomes ........................................................................................127
Maria M. Hofmarcher, Judit Simon, and Gerald Haidinger
17 Denmark: Cancer Patient Pathways .......................................................133
Janne Lehmann Knudsen, Carsten Engel, and Jesper Eriksen
18 England: A NICE Success Story from the English National
Health Service .............................................................................................139
Martin Powell and Russell Mannion
19 Estonia: Primary Healthcare Reform as a Promoter of Quality
in the Estonian Healthcare System .........................................................147
Kaja Põ lluste, Ruth Kalda, and Margus Lember
20 Finland: Evidence-Based Medicine and Health Information
Technology: Transforming Clinical Practices in Finland ..................153
Persephone Doupi, Jorma Komulainen, Minna Kaila, and Ilkka Kunnamo
21 France: The French Healthcare System and Its Alternative
Approach to Patient Safety .......................................................................161
René Amalberti and Thomas le Leduc
22 Germany: Scaling Up a Population-Based Integrated Healthcare
System: The Case of “ Healthy Kinzigtal” in Germany .....................167
Oliver Groene, Holger Pfaff, and Helmut Hildebrandt
23 Ireland: St. James’ s Hospital National Haemophilia System ............175
Feargal McGroarty
24 Israel: A Nationwide Health Information Exchange Program in
Israel: A Unique Case Study ....................................................................185
Eyal Zimlichman
25 Italy: Post-Marketing Successful Strategies to Manage
Pharmaceutical Innovation ......................................................................191
Americo Cicchetti, Silvia Coretti, Valentina Iacopino, Simona Montilla,
Entela Xoxi, and Luca Pani
viii Contents
26 Malta: Reform of the Medical Profession and Reversal of Brain
Drain in Malta: A Success Story .............................................................199
Sandra C. Buttigieg, Kenneth Grech, and Natasha Azzopardi‑Muscat
27 The Netherlands: Patient Safety in Dutch Hospitals: How Can
We Explain Success? ..................................................................................205
Roland Bal and Cordula Wagner
28 Northern Ireland: Adopting a Collaborative Approach to
Improve Care for Women and Their Babies in Northern Ireland ....213
Levette Lamb, Denise Boulter, Ann Hamilton, and Gavin G. Lavery
29 Norway: Improving Patient Safety in Norwegian Hospitals
through a Standardized Approach toward the Measurement
and Monitoring of Adverse Events .........................................................221
Ellen Tveter Deilkå s, Geir Bukholm, and Å nen Ringard
30 Portugal: Reducing Hospital-Acquired Infection in Portuguese
Hospitals: A Collaborative Approach toward Quality
Improvement ...............................................................................................227
Paulo Sousa and José ‑Artur Paiva
31 Russia: Progress in Healthcare Quality in Russia ...............................237
Vasiliy V. Vlassov and Alexander L. Lindenbraten
32 Scotland: Partnership and Collaboration as the Hallmark of
Scottish Healthcare Improvement ..........................................................243
Andrew Thompson and David Steel
33 Serbia: Using Data to Protect Vulnerable Children ............................249
Mirjana Živković Šulović , Ivan Ivanovic, and Milena Vasic
34 Spain: Organ Donation and Transplantation: ONT’ s Success
Story ..............................................................................................................257
Rafael Matesanz, Elisabeth Coll Torres, and Rosa Suñ ol
35 Sweden: Sweden Mines the Gold in Clinical Data for Research
and Better Patient Care ..............................................................................265
John Ø vretveit and Mats Brommels
36 Switzerland: Switzerland’ s Use of Breakthrough Collaboratives
to Improve Patient Safety .........................................................................271
Anthony Staines, Patricia Albisetti, and Paula Bezzola
Contents ix
37 Turkey: Establishment of a National Healthcare Accreditation
System ...........................................................................................................279
Mustafa Berktaş and İbrahim H. Kayral
38 Wales: Implementing Shared Decision-Making in Practice:
Demonstrating Strategic Improvement .................................................285
Adrian Edwards
Part IV Eastern Mediterranean
Samir Al‑Adawi
39 Afghanistan: Improving Afghanistan’ s Hospital Services:
Implementation of Minimum Required Standards ............................295
Omarzaman Sayedi, Edward Chappy, Lauren Archer, and Nafiullah Pirzad
40 The Gulf States (Bahrain, Kuwait, Oman, Qatar, Saudi Arabia,
and the United Arab Emirates): Unified Procurement of
Pharmaceuticals and Medical Supplied for Gulf Cooperation
Council Countries: A Great Success Story ............................................303
The Gulf Health Council for Cooperation Council States
41 Iran: Iran’ s Health Transformation Plan ...............................................309
Ali Mohammad Mosadeghrad
42 Jordan: Health Care Accreditation Council of Jordan: Driving
System Reform, Patient Safety, and Quality ........................................317
Salma Jaouni Araj and Edward Chappy
43 Lebanon: “ You Don’ t Have to be Superman to Save Lives.
Give Blood”: Improving the Health System through Social
Innovation—The Case of Donner Sang Compter .................................325
Nasser Yassin, Maysa Baroud, Reem Talhouk, Sandra Mesmar, and
Sara Kaddoura
44 Oman: Al-Shifa Electronic Health Record System: From Simple
Start to Paradigm Model ...........................................................................331
Ahmed Al‑Mandhari, Abdullah Al‑Raqadi, and Badar Awladthani
45 Pakistan: Health Systems, Accreditation, and Databases:
Pakistan’ s Perspective ...............................................................................339
Syed Shahabuddin and Usman Iqbal