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Health Care Strategic Management 1998 - 1999: Vol 16-17 Index PDF

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PEGIAL t398-1999 Index Issue “ his index to Health Care Strategic AIDS/HIV \New data project median hospital’s margin will be Management covers issues from Average costs of care, mortality rates for HIV —0.41 in 2002 because of BBA’s impact, Dec 99:16. January 1998 through December decline between 1995 and 1997, Nov 98:7. Old ways of planning, thinking won’t work in today’s 1999. To order back issues or reprints, Bentley and Montefiore to develop cancer and volatile health care industry, HIV/AIDS programs , Mar 98:4. Sep 99:18. please call Health Care Strategic Increase in AIDS patients with Medicare creates Pennsylvania latest among academic medical cen- Management at 800/328-3211. new coverage challenges, Feb 99:6. ters hits by BBA cutbacks, July 99:5. Abortion New Web site offers information, free materials for Prioritists offer suggestions for hospital survival in CHA offers help in battling opponents of Catholic/ HIV CME programs, Dec 99:9. current crisis environment, non-Catholic hospital mergers, Jun 99:4. Rand study shows many HIV-infected don’t get reg- July 99:14. Information, attention to privacy most important to ular medical care, Feb 99:7. Tiber Group offers strategies that have helped rural abortion patients, Sep 99:6. Allergists hospitals survive, Aug 99:5. Nurses’ opinions on abortion—both pro and con— Asthma treatment costs drop when allergists pro- Behavioral Health intensify over past decade, Apr 99:5. vide care, studies claim, Jan 99:8. Barriers to behavioral health integration include Academic Medical Centers Alternative Medicine (CAM) lack of technology, clinical support, Apr 99:13. Aetna awards $6 million in grants to 13 academic Health plans leading way in cultivating complemen- Behavioral health benefit costs plummet when com- medical institutions, Jan 98:6. tary medicine customers, Jun 99:5. pared to general health benefits, Apr 99:6. BBA, managed care making it difficult for academic Physician buy-in, scientific data crucial to CAM pro- New telemedicine activity report released by Assn. health centers to afford research, Oct 99:4. grams (Ed Egger), Aug 99:1. of Telemedicine Service Providers, May 99:6. California academic medical centers meeting man- Trends indicate ‘wise’ integrated systems should Benchmarking aged care’s challenges, Jan 99:6. embrace complementary medicine (Ed Egger), HCIA, Mercer name top 100 hospitals, update Pennsylvania latest among academic medical cen- Jun 99:14. benchmark practice patterns, Feb 98:4. ters hits by BBA cutbacks, Alzheimer’s HCIA expands ‘100 Top Hospitals’ program to July 99:5. Medicaid costs could drop by reimbursing include clinical research, July 99:11. Poor receive disproportionate share of specialized Alzheimer’s patients for assisted living, Jan 99:9. HSS, NETWORK, Inc. team up to offer new bench- care at academic health centers, Apr 99:8. 65+ patients who lose independence create addition- marking software in New York State, UC plans bold move to create $5 billion health sci- al $26 billion in health care costs, Jan 99:11. ence “city” (Ed Egger), Dec 98:18 Aug 99:7. Operational benchmarking leader buys service line U. of Pittsburgh Medical Center opposes Highmark benchmarking firm, July 99:8. support for merging facilities, Sep 99:4. Alcohol Symmetry and IHIS to develop benchmarking prod- Study disputes recent reports that alcohol-abstain- Access ers are at greater risk of mortality, ucts, Jan 98:12. AMiclcloiounnst sf acRe ecbaerirviearbsl et o obtaining care, Jan 98:11. AmMbaurl a9t8o:7r.y Care VHtAiv e,a nAdp rH B98S:I1 1.l aunch clinical benchmarking initia- Hospitals can take steps to ensure that payers pro- Ambulatory Resource Centres acquires Ambulatory Benefit Programs vide prompter payment, Dec 99:5. Management Services, Apr 98:5. Behavioral health benefit costs plummet when com- Accreditation HealthSouth acquisitions throw another log on the pared to general health benefits, Apr 99:6. JCAHO revises approach to medical errors, Jan burning market for ambulatory centers (Joanne Best Outcomes 98:5. M. Todd), Aug 98:14. Best outcomes may be salvation for shriveling man- JCAHO sees mixed bag in OIG report criticizing Ambulatory Payment Classifications (APCs) aged care cost savings (Ed Egger), some evaluation policies, Sep 99:16. Outpatient PPS will create hospitals’ greatest chal- Mar 99:12. NCQA releases new accreditation standards and lenge (Ted Matson, FACHE, and Jim Facility uses intensive post-hospitalization approach consumer report prototypes, Sep 98:6. Georgoulakis, Ph.D.), Nov 99:10. in treating frail elderly, May 99:8. Plastic surgeries rarely performed in hospital set- HCIA expands ‘100 Top Hospitals’ program to tings, Mar 99:6. Arthritis include clinical research, July 99:11. APcatiide ntRse fflauilx toD irseecoagsnei ze, physicians fail to diagnose 65+aA lu pg$a 2t69i 9e:nb7it.ls l iownh oi n lhoesea ltihn dceapreen dceonstcse, create addition- Hosbpeittwaelesn ma19k9e3 saingdn if1i9c9a8n,t Jpurloyg r9e9s:s6 . in CQI efforts acid reflux disease, Dec 99:6. Blood Banks AAlclqiunia siatnido nHse alatnhdE asMte rgcaelrl so ff deal, Jan 98:4. AMsesdAiilcszathieedid m ecLro’issvt si npcgaot uiledn tsd rofpor bays sirsetiemdb ulrisviinngg, Jan 99:9. Websu-pbpalsieeds qsuyisctkleym, arleldouwcse hionsvpeinttaolrsi est,o fDiendc b9l9o:o9.d Applied HealthCare Informatics to acquire Bloodless Surgery Medicode, Jan 98:13. Asthma Tenet hospitals leading way in trend toward blood- Can your facility fly solo? Boards need the right Asthma care falls below national treatment stan- less surgeries (Ed Egger), Jan 99:17. information in merger debate (Jim Grobmyer), dards, survey finds, Feb 99:7. Branding Asthma treatment costs drop when allergists pro- Nov 99:14. Big-name branding backlash: when promotion of GDraiy‘ftwfoiinnn’ -swH ienPa-rlwetimhni ’e rSe,ar rvrHiaicpnepsg leemC eonCrpta.,n ceaMcraq uyCi erne99ts: e4r.P laafnfeitlriaetee in Shovmuieldnedt ?c sary(esE,t de smtEsug dgieaerts ) ,r icslMkaa iytm,u r9nJ9 a:1nt.o 9d9i:s8e.a se manage- Dryo‘opeupbri n98ig:d 1e9Cn.to iltuym bgioaes bwrraonndg &( Rdiicvhiasrido nsJ . iTso tah )m,i stake organization, Jun 98:4. Balanced Budget Act (Donald E.L. Johnson), Apr 98:2. Hospital acquisitions, mergers down 23% in last Balanced Budget Act enhances value of physician Recently merged Helix/Medlantic System selects quarter of 1998, Mar 99:8. assistants, nurse practitioners (Curtis Pryor), new name after extensive research, Mar 99:5. Hospitals only small portion of hot health care Aug 99:12. Seven approaches to branding: Take your pick (Scott merger market in 1998, Jenks reports, Apr 99:8. Balanced Budget Act only tip of iceberg when it MacStravic), Apr 99:1. Keep constituencies informed when restructuring, comes to survival challenges (Ed Egger), Winning the consumers’ hearts and minds: a health board trustees say, Apr 99:4. Aug 99:10. care branding strategy (Douglas C. Smith), Largest provider of CME resources acquired by big BBA, managed care making it difficult for academic Feb 98:18. business information group, May 99:6. health centers to afford research, Oct 99:4. Budgeting Medirisk acquires Medsource, Jan 98:13. Coalition of health care organizations sends anti- Avoid politics by establishing objective criteria for Mergers often lead to price increases, even among BBA messages to Congress, Jun 99:20. capital budget decision making, Dec 99:18. nonprofit hospitals, study finds, July 99:4. Countering the impact of the BBA’s devastation New York and Presbyterian merge to become NYC's (Ed Egger), Nov 99:1. Business Assessment largest medical center, Feb 98:6. Developer offers ‘win-win’ construction solution for Countering the impact of the BBA’s devastation Operational benchmarking leader buys service line capital-starved hospitals (Ed Egger), Dec 99:20. (Ed Egger), Nov 99:1. benchmarking firm, July 99:8. Developer offers BBA survival strategies, Nov 99:23. Looking critically at your system’s health care busi- Superior Consultant Holdings acquires Healthdyne Health care delivery at the millennium: 10-year nesses (Joan Kurtenbach), Feb 99:16. Information enterprises, Mar 99:10. forecast (Allan M. Zuckerman, FAAHC, CHE), New online resource to help health executives U. of Pittsburgh Medical Center opposes Highmark Dec 99:1. improve business performance, Jun 99:9. support for merging facilities, Sep 99:4. 24 Health Care Strategic Management, December 1999 © Copyright 1999 by The Business Word Inc. It is illegal under federal copyright law to reproduce, fax or input electronically this publication or any portion of it without the publisher's permission. For more permission information, see page 2. PEGIAL t398-1999 Index Issue “ his index to Health Care Strategic AIDS/HIV \New data project median hospital’s margin will be Management covers issues from Average costs of care, mortality rates for HIV —0.41 in 2002 because of BBA’s impact, Dec 99:16. January 1998 through December decline between 1995 and 1997, Nov 98:7. Old ways of planning, thinking won’t work in today’s 1999. To order back issues or reprints, Bentley and Montefiore to develop cancer and volatile health care industry, HIV/AIDS programs , Mar 98:4. Sep 99:18. please call Health Care Strategic Increase in AIDS patients with Medicare creates Pennsylvania latest among academic medical cen- Management at 800/328-3211. new coverage challenges, Feb 99:6. ters hits by BBA cutbacks, July 99:5. Abortion New Web site offers information, free materials for Prioritists offer suggestions for hospital survival in CHA offers help in battling opponents of Catholic/ HIV CME programs, Dec 99:9. current crisis environment, non-Catholic hospital mergers, Jun 99:4. Rand study shows many HIV-infected don’t get reg- July 99:14. Information, attention to privacy most important to ular medical care, Feb 99:7. Tiber Group offers strategies that have helped rural abortion patients, Sep 99:6. Allergists hospitals survive, Aug 99:5. Nurses’ opinions on abortion—both pro and con— Asthma treatment costs drop when allergists pro- Behavioral Health intensify over past decade, Apr 99:5. vide care, studies claim, Jan 99:8. Barriers to behavioral health integration include Academic Medical Centers Alternative Medicine (CAM) lack of technology, clinical support, Apr 99:13. Aetna awards $6 million in grants to 13 academic Health plans leading way in cultivating complemen- Behavioral health benefit costs plummet when com- medical institutions, Jan 98:6. tary medicine customers, Jun 99:5. pared to general health benefits, Apr 99:6. BBA, managed care making it difficult for academic Physician buy-in, scientific data crucial to CAM pro- New telemedicine activity report released by Assn. health centers to afford research, Oct 99:4. grams (Ed Egger), Aug 99:1. of Telemedicine Service Providers, May 99:6. California academic medical centers meeting man- Trends indicate ‘wise’ integrated systems should Benchmarking aged care’s challenges, Jan 99:6. embrace complementary medicine (Ed Egger), HCIA, Mercer name top 100 hospitals, update Pennsylvania latest among academic medical cen- Jun 99:14. benchmark practice patterns, Feb 98:4. ters hits by BBA cutbacks, Alzheimer’s HCIA expands ‘100 Top Hospitals’ program to July 99:5. Medicaid costs could drop by reimbursing include clinical research, July 99:11. Poor receive disproportionate share of specialized Alzheimer’s patients for assisted living, Jan 99:9. HSS, NETWORK, Inc. team up to offer new bench- care at academic health centers, Apr 99:8. 65+ patients who lose independence create addition- marking software in New York State, UC plans bold move to create $5 billion health sci- al $26 billion in health care costs, Jan 99:11. ence “city” (Ed Egger), Dec 98:18 Aug 99:7. Operational benchmarking leader buys service line U. of Pittsburgh Medical Center opposes Highmark benchmarking firm, July 99:8. support for merging facilities, Sep 99:4. Alcohol Symmetry and IHIS to develop benchmarking prod- Study disputes recent reports that alcohol-abstain- Access ers are at greater risk of mortality, ucts, Jan 98:12. AMiclcloiounnst sf acRe ecbaerirviearbsl et o obtaining care, Jan 98:11. AmMbaurl a9t8o:7r.y Care VHtAiv e,a nAdp rH B98S:I1 1.l aunch clinical benchmarking initia- Hospitals can take steps to ensure that payers pro- Ambulatory Resource Centres acquires Ambulatory Benefit Programs vide prompter payment, Dec 99:5. Management Services, Apr 98:5. Behavioral health benefit costs plummet when com- Accreditation HealthSouth acquisitions throw another log on the pared to general health benefits, Apr 99:6. JCAHO revises approach to medical errors, Jan burning market for ambulatory centers (Joanne Best Outcomes 98:5. M. Todd), Aug 98:14. Best outcomes may be salvation for shriveling man- JCAHO sees mixed bag in OIG report criticizing Ambulatory Payment Classifications (APCs) aged care cost savings (Ed Egger), some evaluation policies, Sep 99:16. Outpatient PPS will create hospitals’ greatest chal- Mar 99:12. NCQA releases new accreditation standards and lenge (Ted Matson, FACHE, and Jim Facility uses intensive post-hospitalization approach consumer report prototypes, Sep 98:6. Georgoulakis, Ph.D.), Nov 99:10. in treating frail elderly, May 99:8. Plastic surgeries rarely performed in hospital set- HCIA expands ‘100 Top Hospitals’ program to tings, Mar 99:6. Arthritis include clinical research, July 99:11. APcatiide ntRse fflauilx toD irseecoagsnei ze, physicians fail to diagnose 65+aA lu pg$a 2t69i 9e:nb7it.ls l iownh oi n lhoesea ltihn dceapreen dceonstcse, create addition- Hosbpeittwaelesn ma19k9e3 saingdn if1i9c9a8n,t Jpurloyg r9e9s:s6 . in CQI efforts acid reflux disease, Dec 99:6. Blood Banks AAlclqiunia siatnido nHse alatnhdE asMte rgcaelrl so ff deal, Jan 98:4. AMsesdAiilcszathieedid m ecLro’issvt si npcgaot uiledn tsd rofpor bays sirsetiemdb ulrisviinngg, Jan 99:9. Websu-pbpalsieeds qsuyisctkleym, arleldouwcse hionsvpeinttaolrsi est,o fDiendc b9l9o:o9.d Applied HealthCare Informatics to acquire Bloodless Surgery Medicode, Jan 98:13. Asthma Tenet hospitals leading way in trend toward blood- Can your facility fly solo? Boards need the right Asthma care falls below national treatment stan- less surgeries (Ed Egger), Jan 99:17. information in merger debate (Jim Grobmyer), dards, survey finds, Feb 99:7. Branding Asthma treatment costs drop when allergists pro- Nov 99:14. Big-name branding backlash: when promotion of GDraiy‘ftwfoiinnn’ -swH ienPa-rlwetimhni ’e rSe,ar rvrHiaicpnepsg leemC eonCrpta.,n ceaMcraq uyCi erne99ts: e4r.P laafnfeitlriaetee in Shovmuieldnedt ?c sary(esE,t de smtEsug dgieaerts ) ,r icslMkaa iytm,u r9nJ9 a:1nt.o 9d9i:s8e.a se manage- Dryo‘opeupbri n98ig:d 1e9Cn.to iltuym bgioaes bwrraonndg &( Rdiicvhiasrido nsJ . iTso tah )m,i stake organization, Jun 98:4. Balanced Budget Act (Donald E.L. Johnson), Apr 98:2. Hospital acquisitions, mergers down 23% in last Balanced Budget Act enhances value of physician Recently merged Helix/Medlantic System selects quarter of 1998, Mar 99:8. assistants, nurse practitioners (Curtis Pryor), new name after extensive research, Mar 99:5. Hospitals only small portion of hot health care Aug 99:12. Seven approaches to branding: Take your pick (Scott merger market in 1998, Jenks reports, Apr 99:8. Balanced Budget Act only tip of iceberg when it MacStravic), Apr 99:1. Keep constituencies informed when restructuring, comes to survival challenges (Ed Egger), Winning the consumers’ hearts and minds: a health board trustees say, Apr 99:4. Aug 99:10. care branding strategy (Douglas C. Smith), Largest provider of CME resources acquired by big BBA, managed care making it difficult for academic Feb 98:18. business information group, May 99:6. health centers to afford research, Oct 99:4. Budgeting Medirisk acquires Medsource, Jan 98:13. Coalition of health care organizations sends anti- Avoid politics by establishing objective criteria for Mergers often lead to price increases, even among BBA messages to Congress, Jun 99:20. capital budget decision making, Dec 99:18. nonprofit hospitals, study finds, July 99:4. Countering the impact of the BBA’s devastation New York and Presbyterian merge to become NYC's (Ed Egger), Nov 99:1. Business Assessment largest medical center, Feb 98:6. Developer offers ‘win-win’ construction solution for Countering the impact of the BBA’s devastation Operational benchmarking leader buys service line capital-starved hospitals (Ed Egger), Dec 99:20. (Ed Egger), Nov 99:1. benchmarking firm, July 99:8. Developer offers BBA survival strategies, Nov 99:23. Looking critically at your system’s health care busi- Superior Consultant Holdings acquires Healthdyne Health care delivery at the millennium: 10-year nesses (Joan Kurtenbach), Feb 99:16. Information enterprises, Mar 99:10. forecast (Allan M. Zuckerman, FAAHC, CHE), New online resource to help health executives U. of Pittsburgh Medical Center opposes Highmark Dec 99:1. improve business performance, Jun 99:9. support for merging facilities, Sep 99:4. 24 Health Care Strategic Management, December 1999 © Copyright 1999 by The Business Word Inc. It is illegal under federal copyright law to reproduce, fax or input electronically this publication or any portion of it without the publisher's permission. For more permission information, see page 2. Old ways of planning, thinking won't work in today’s product manufacturers, Mar 98:13. Collaborations volatile health care industry, Sep 99:18. Hospital-rating web site lists state rankings based Developer offers ‘win-win’ construction solution for Strategists face tough business decisions (Donald on bypass death rates, Apr 99:6. capital-starved hospitals (Ed Egger), Dec 99:20. E.L. Johnson), July 99:2. Marquette Medical Systems software receives ACC FSC Health creates winning formula for freestand- Cancer certification, May 98:10. ing elective surgery centers (Ed Egger), Nov Cancer rates decline, reversing 20-year trend, Medical costs of cardiovascular care to hit $146 bil- 99:16. according to new study, Apr 98:7. lion in 1998, Feb 98:8. Helix Health uses grant from NationsBank to sup- Dana-Farber adopts new approach to women’s New portable cath lab offers potential competitive port school-based clinics, Apr 98:6. cancer through new centers (Sandy Campbell), advantage for outreach efforts, Nov 99:15. MuliPlan facilities save money, improve quality by Jan 98:18. Sachs releases new heart data profile with local- sharing online, Dec 99:5. Dayton’s Premier, Hipple Cancer Center affiliate in level prevalence, utilization patterns, Apr 99:10. Novant Health looks to collaborations for efficiency, ‘win-win-win’ arrangement, May 99:4. Specialists call for collaboration, end of turf wars, to mutual benefit, Sep 99:5. Managed care plans are looking at subcapitating develop ‘vascular centers’, Sep 99:4. Community Health Promotion cancer care, Oct 98:4. The pacemaker turns 40; HIT finds out what makes Atlanta’s WellStar Health System puts ‘tithing’ con- -atients’ choice of cancer treatment depends on per- the market tick, Jun 98:12. cept to work (Ed Egger), May 98:4. ception of length of survival, Mar 99:6. University of Pennsylvania Health System expands Community health involvement increasing, but Sachs Group offers local-level cancer incidence data, staff, cardiovascular programs, Jan 99:4. measurable results more important now, Nov Feb 99:8. Care Demand 99:7. Capital Budgets Healthdemographics releases health care demand Cook County enters partnerships to expand comm- Avoid politics by establishing objective criteria for forecasting tool, July 98:11. unity primary care capacity (Sandy Campbell), capital budget decision making, Dec 99:18. Care Management Sep 98:14. Capitation Hospitals and health plans shift their focus from Cooperating to improve community health (Tyler ‘Contact capitation’ can be beneficial to PHOs, IPAs, cost reduction to care management (Sandy Smith), Apr 98:18. Camden Group says, Mar 99:11. Campbell), May 98:14. FACHE, AHA choose seven organizations as ‘models’ in community health outreach, Feb 99:4. Capitated physicians aren't controlling utilization, Catholic Hospitals PacifiCare CEO says, Nov 99:4. Big new Catholic health system gets bigger by Health and healing in the city of the future, Capitation contracts continue to grow among both adding 512-bed Miami hospital, Mar 99:4. Jan 99:16. physicians and hospitals, May 99:7. Catholics build alliance on East Coast, National panel to study how hospitals can tie CEO, board performance to community health, Dec Capitation or no capitation, hospitalist programs Feb 98:7. can pay off for hospitals, Nov 99:18. CHA offers help in battling opponents of Catholic/ 98:4. Pew Charitable Trusts award $1.3 million to Capitation: The parasite that kills its host, non-Catholic hospital mergers, Jun 99:4. Philadelphia Health Management Corp., Mar 98:4. Children’s Health Feb 98:11. Contact capitation helps control specialists’ costs AHCPR releases data source on children’s health: (Ed Egger), Jun 99:1. millions still uninsured, Apr 98:11 Community Hospitals Countering the impact of the BBA’s devastation Infant mortality rates are down, Nov 98:6. Community hospitals are benefiting from privati- (Ed Egger), Nov 99:1. zation and public-private partnerships, Oct 98:5. Chronic Diseases Hospitals with capitated contracts turning to ‘excess Complementary Medicine (CAM) AHCPR teams with AAHP Foundation to improve insurance’ for protection, Apr 99:4. care for the chronically ill, Aug 98:5. Health plans leading way in cultivating complemen- Managed care plans are looking at subcapitating tary medicine customers, Jun 99:5. Chronic conditions, depression, dissatisfaction often cancer care, Oct 98:4. Physician buy-in, scientific data crucial to CAM pro- go together, NRC finds, Oct 99:6. ‘Market share’ capitation may be solution to contact Despite 50 years of progress, CV disease not going grams (Ed Egger), Aug 99:1. cap’s administrative challenges, July 99:23. Trends indicate ‘wise’ integrated systems should away, Oct 99:20. Minnesota HMOs show increase in capitation, but embrace complementary medicine (Ed Egger), Health Decisions International launches chronic dis- figures may be misleading, Sep 99:8. Jun 99:14 ease personal care management, May 98:6. New InterStudy HMO report shows big increase in Lahey Hitchcock Clinic offers new treatment for Compliance use of capitation with hospitals, July 99:10. chronic heartburn, Apr 98:4. Complex regulations are driving hospitals’ corporate System losses, poor capitation profitability, bank- New Internet technologies aim at high quality, compliance efforts (Sandy Campbell), Apr 98:17. ruptcy warnings signal distress for docs (Ed cost-effective care for chronically ill, Oct 99:9. Evaluating your risk for Medicare billing fraud SysEtggeemrs) , shDoeucl d9 9:e1s0t.a blish physician goals based on Claims Fiv(eS acrrauhc iaLl ousgtherpas n)i,n lOacutn c9h8i:1n.g an effective compli- behaviors, not individual budgets, May 99:5. Hospitals can take steps to ensure that payers pro- ance program (Ed Egger), Dec 98:16. 10 requirements for successful implementation of vide prompter payment, Dec 99:5. GAO report pinpoints continuing problems with Usiconngt aac t licmaiptietda tiHoMn,O Julni ce9n9s:e2 2s. trategy to pursue Mercallaliimss sparyosc eqsusailnigt,y Dae ck e9y9 :8i.s sue with electronic HosDpOiJta ll acb omipnvleisatnicgea tioonn s,a bOucdtg e9t9 :4(.E llen Beck), global capitation (Sandy Campbell), Apr 98:14. Clinical Coding July 98:17. What can happen in capitated environment if spe- AHA teams up with 3M to offer new CD-ROM ver- Hospitals can assure Medicare code compliance with cialty services aren't controlled, Jun 99:23. sion ofc linical code information, Jan 99:11. Internet Qscan service, Sey Cardiology Clinical Integration HSS’ ‘Insider Information’ helps navigate through Consulting firm reports shortage of cardiologists as Barriers to behavioral health integration include current regulatory environment, May 99:10. need for services climbs, Aug 99:4. lack of technology, clinical support, Apr 99:13. Internet tool allows health professionals to get Despite 50 years of progress, CV disease not going Perceptions—not technology—stand in way of clini- online compliance training, Sep 99:9. away, Oct 99:20. cal integration, Oct 99:8. Justify compliance initiatives by comparing cost Evaluating the “emergency room in the chest” Planning for clinical services within a regional with potential return on investment, Dec 98:5. (Sandy Campbell), Mar 98:17. health system (Stephen W. Hatch, FACHE, and Medicare billing errors drop 45% in two years; new Freestanding heart hospitals not a trend, nor do John H. Rich, Dec 99:12. enforcement initiatives coming, July 99:7. they need to be, consultant says (Ed Egger), What does a ‘top 50’ hospital look like? (Ed Egger), New trend in ‘qui tam’ Medicare fraud suits worri- Aug 99:20. Jun 99:2. some to hospitals, Dec 99:4. Get ready for big increase in demand for CV services Clinical Pathways Understanding the OIG’s focus in fighting billing (Ed Egger), Oct 99:1. MultiPlan facilities save money, improve quality by fraud, Oct 98:23. Heart Assn. calls patient noncompliance a ‘major sharing online, Dec 99:5. Conferences hidden health threat’, Sep 99:6. CME Managed Care Information Center offers online list Heart attack patients do better if treated by Largest provider of CME resources acquired by big of upcoming conferences, May 99:9. cardiologist rather than generalist, study shows, business information group, May 99:6. Consolidation Dec 98:7. New Web site offers information, free materials for Consolidation will continue to shape the future of Highmark Blue Cross Blue Shield, Cardiac HIV CME programs, Dec 99:9. health care (Sandy Campbell), Jun 98:13. Solutions to manage heart disease patients, Two new programs provide flexible CME help to Consolidation is having a ripple effect on medical- Jun 98:6. medical professionals, Mar 99:9. surgical supply distributors, Oct 98:12. HIT reports 20% growth possible for cardiovascular Health Care Strategic Management, December 1999 25 © Copyright 1999 by The Business Word Inc. It is illegal under federal copyright law to reproduce, fax or input electronically this publication or any portion of it without the publisher's permission. For more permission information, see page 2. Consulting metropolitan areas; fewer uninsured in Midwest, New online resource to help health executives Allegiance acquires Higman Healthcare, expands Northeast, Nov 98:9. improve business performance, Jun 99:9. health care consulting services, Apr 98:5. HBSI, Picker Institute form partnership to broaden New physician organizations database profiles Cosmetic information management capacity, Feb 99:9. 2,650 physician organizations, Nov 99:9. Cosmetic medical procedures top 2 million in 1997, HBSI, Picker offer tool to measure both operational New resource provides information for health care May 98:9. efficiency, patient satisfaction, Sep 99:8. grant seekers, Jun 99:9. Cost, not fear of pain, keeps patients from seeking HCIA expands ‘100 Top Hospitals’ program to New services help providers verify patients’ insur- plastic surgery, Apr 98:10. include clinical research, July 99:11. ance eligibility, provide credit checks, July 99:8. Northeasterners most likely to want cosmetic sur- HCIA introduces new product to measure ambulato- New Web pharmacy program offers drug cost sav- gery, Nov 98:6. ry surgery outcomes, Sep 98:11. ings, patient loyalty for hospitals, Oct 99:10. HCIA offers web access to 1998 inpatient hospital Online source available for health care professionals Customers/Customer Service utilization, pharmaceutical data, Aug 99:9. performing care management, July 99:9. Choosing personal doctor makes HMO patients hap- HCIA releases data that reveals effects of legislation Operational benchmarking leader buys service line pier, Jan 98:10. Chronically Ill Medicare HMO members are as sat- and reimbursement shifts, Oct 98:10. benchmarking firm, July 99:8. HCIA releases snapshot of the burgeoning home Planning to become more challenging in 21st isfied as other Medicare beneficiaries, Nov 98:8. health industry, Oct 98:11. Century, Sachs Group predicts, Nov 99:19. Chronically Ill Medicare HMO members are as sat- Health Forum teams up with InterStudy to create Premier, HBOC announce decision support agree- isfied as other Medicare beneficiaries, Nov 98:8. HMO/hospital database, Sep 99:9. ment, May 98:10. Consumers seek advice from registered nurses when Healthcare Forum and AHA create new health care Sachs Group offers discharge data from 17 states in making health care choices, May 98:6. information organization, Oct 98:10. new online resource, Aug 99:9. Countering the impact of the BBA’s devastation Healthcare InfoSource releases first quarterly Sachs Group offers local-level cancer incidence data, Dur(aEdb leE ggvearl)u,e Naopvp r9o9a:c1h. may bring strategic advan- update on CD-ROM, May 98:11. Feb 99:8. HIAA sells Prevailing Healthcare Charges System Sachs Group releases new health care information tage for health care organizations (Scott to Ingenix, Inc., Dec 98:10. resource, May 98:11. MacStravic), Oct 99:13. Hospitals can obtain Y2K consumer preparation Sachs Group sees 18% drop in need for hospital beds Health care organizations are listening to the newly- guides from Odin Group, Oct 99:8. if all patients shift into HMOs, Jan 99:7. found voice of the consumer (Sandy Campbell), HSS, NETWORK, Inc . team up to offer new bench- Sachs releases new heart data profile with local- Mar 98:14. marking software in New York State, Jan 99:11. level prevalence, utilization patterns, Apr 99:10. Health plan members twice as dissatisfied when Infomedtrics makes health care debut promising Salt Lake City has highest rate of depression; not receiving requested medication from doctors, ‘integrated’ solution, Feb 99:9. Allentown, Pa. has lowest rate, Jun 99:7. Nov 98:7. Intelliscope offers 83,000 reports on health care SK&A releases new list of physicians, decision mak- Health plans with higher premium rates have high- industry, Dec 99:8. ers at group medical practices, Jan 99:10. er customer satisfaction levels, May 98:7. Internet tool allows health professionals to get Stuart Disease Management Services expands into Hillestad: Retailing offers opportunities to hospitals online compliance training, Sep 99:9. data management, Jun 98:11. and health care delivery systems, Apr 99:14. InterQual and HCIA enter into co-marketing agree- Superior Consultant buys Clark Information Information, attention to privacy most important to ment for hospital market, July 98:10. Services, pledges ‘integrated warehousing, abortion patients, Sep 99:6. InterStudy Publications releases HMO Industry Jan 99:10. Inspiring patient, employee satisfaction turns Report 8.2, Part II, Part III, Feb 99:8. Superior Consultant Holdings acquires Healthdyne Florida hospital into top performer (Ed Egger), InterStudy releases new database and guide provid- Information enterprises, Mar 99:10. Jun 99:13. ing county HMO data, July 99:8. The MEDSTAT Group and NMS offer joint services Sachs Group releases new database of consumer Largest provider of CME resources acquired by big to large employers, Apr 98:12. health care behavior, July 98:10. business information group, May 99:6. UHC makes Group Practice CPT Data Base avail- Surmvaenyaignegd pactaireen tc ussattoimsefarcst io(nD iaanmeo nHga lsdtiesaadd,v aPnht.aDg.e,d Majority of patients still not receiving proven pre- able to Assn. of Professors of Medicine, ventive screenings, Atlas says, Jun 99:6. Aug 99:9. and Richard C. Becherer, D.B.A.), Nov 98:15. Marquette Medical Systems software receives ACC USADATA.com offers health care data “search The customer satisfaction dilemma facing managed certification, May 98:10. engine” on the Internet (Sandy Campbell), care organizations (Diane Halstead, Ph.D., MDI releases new metropolitan statistical area Aug 98:11. Richard Casavant, Ph.D., and Judy Nixon, Ph.D.), briefings, Sep 98:10. USIS Health offers online package featuring in- Jun 98:18. Medirisk acquires Healthdemographics Inc., depth health improvement approach, Oct 99:9. Two trends coming in new millennium: consumers May 98:10. Web site offers data on health services administra- at the gate, digitalhealth.com, May 99:13. Medirisk acquires Successful Solutions Inc., tion, Nov 98:8. Database Products/Companies July 98:10. Demand Management A.M. Best releases HMO version of Aggregates & Merallis says quality a key issue with electronic Managing demand requires comprehensive strategy ADveecr a9g8:e1s0 . publication, Managed Care Reports, Mectlaadiamtsa prroecleesassiesn g,d isDeeacs e9 9:d8a.t a warehouse for out- (Donald E.L. Johnson), Aug 98:2. A.M. Best releases HMO version of Aggregates & comes analysis and reporting, Apr 98:11. Depression Averages publication, Managed Care Reports, MGMA, Medimetrix release performance measure- Chronic conditions, depression, dissatisfaction often Dec 98:10. ment tool for MSOs, Mar 99:10. go together, NRC finds, Oct 99:6. Access Health acquires InterQual, Aug 98:10. Minnesota HMOs show increase in capitation, but Depression more common among diabetics, results ADP Context, Medidata partner affordable electron- figures may be misleading, Sep 99:8. in higher health care costs, Aug 99:7. ic claims filing system, Jan 99:11. NCCN receives $1 million grant to develop oncology Diabetes AHA teams up with 3M to offer new CD-ROM ver- outcomes database, Sep 98:11. Americans don’t realize how deadly diabetes can be, sion of clinical code information, Jan 99:11. NCQA releases final HEDIS 1999 specifications, Jan 99:8. AHCPR releases data set detailing use, quality, costs Oct 98:11. Depression more common among diabetics, results of inpatient care, May 99:9. NCQA releases new accreditation standards and in higher health care costs, Aug 99:7. AHIMA releases new data quality management consumer report prototypes, Sep 98:6. Diabetes costs top $44 billion despite efficiencies in model, Sep 98:10. New database on nursing homes, sub-acute care health care delivery, Mar 98:8. Census Bureau releases community profiles on new facilities now available from CHI, Jun 99:8. Should systems at risk turn to disease manage- CD-ROM, Aug 98:10. New HMO directory available from InterStudy, ment? (Ed Egger), May 99:1. CMS offers new online tool providing detailed inpa- Dec 98:10. Disease Management tient, ambulatory data, Feb 99:9. New HMO directory available from InterStudy, California medical group offers clinic for frail elderly Commonwealth Clinical Systems to help collect Dec 98:10. and chronically ill, Dee 98:6. Texas hospital discharge data, Jun 98:11. New Internet technologies aim at high quality, cost- Disease management: 10 important steps to success Cost per admission falls at government systems, effective care for chronically ill, Oct 99:9. (Claire Rossé), Aug 99:13. increases at private systems, Sep 99:7. New measurement approach includes both costs, Education gaining integral role in managed care’s Data General and Massachusetts Health Data outcomes to get physician buy-in, Mar 99:10. disease management efforts (Ed Egger), Consortium announce partnership, May 98:10. New medical and health care markets report pro- Mar 99:21. EBRI web sites profile uninsured in larger vides projections through 2008, Feb 99:8. Facility uses intensive post-hospitalization approach in treating frail elderly, May 99:8. 26 Health Care Strategic Management, December 1999 © Copyright 1999 by The Business Word Inc. It is illegal under federal copyright law to reproduce, fax or input electronically this publication or any portion of it without the publisher's permission. For more permission information, see page 2. Hospital, national; disease management company Balanced Budget Act enhances value of physician Group Purchasing launch TJR program in Maryland, Feb 99:5. assistants, nurse practitioners (Curtis Pryor), Bowen takes over as head of AmeriNet, Mar 98:13. Patients fail to recognize, physicians fail to diagnose Aug 99:12. Changes coming to Premier in 1998, Jan 98:14. acid reflux disease, Dec 99:6. Californta’s nurse staff law is costly red flag (Donald Integrated delivery systems can defy the folk wis- Sachs Group updates market research and offers E.L. Johnson), Nov 99:2. dom of group purchasing, Feb 98:12. new disease management product, Mar 98:10. Health system pharmacy directors find it difficult to Group Purchasing Organizations Should providers pursue disease management? recruit front-line pharmacists, Jun 99:7. Former Columbia/HCA business consortium faces (Scott MacStravic, Ph.D.), Apr 98:1. Hospitals and HMOs are developing the next gener- extinction, May 98:12. Should systems at risk turn to disease manage- ation of health benefits products, Sep 98:4. Governance ment? (Ed Egger), May 99:1. If physician unionization trend catches on, Can your facility fly solo? Boards need the right Diversification hospitals could be drastically affected (Ed Egger), Dropping Columbia brand & divisions is a mistake Sep 99:10. Ninofvo r9m9a:t1i4o.n in merger debate (Jim Grobmyer), (Donald E.L. Johnson), Apr 98:2. Inspiring patient, employee satisfaction turns Getting boards on board a major challenge for inte- Florida hospital into top performer (Ed Egger), Domestic Violence Jun 99:13. grated systems (Ed Egger), Dec 98:11. AAHP highlights ‘model’ anti-abuse programs, High noon for hospitals’ community mission, ‘eb 99:11. Key mid-level personnel getting scarce? (Ed Egger), Sep 98:12. Oct 99:18. Capitation, quality issues make domestic violence Keep constituencies informed when restructuring, New Web site enables hospitals to search online a ‘medical’ issue (Ed Egger), board trustees say, Apr 99:4 database, recruit nurses, Nov 99:9. Feb 99:10. Pointer and Orlikoff score with ‘Board Work’ Prioritists offer suggestions for hospital survival in The ‘ideal’ domestic violence program for health (Donald E.L. Johnson), Sep 99:2. current crisis environment, July 99:14. systems (Ed Egger), Feb 99:12. The future of hospital and health system governing Providers can enhance value to customers by hiking Drug Reactions ability to measure wellness data, Sep 99:15. boards depends on SUCCESS (Sandy Campbell), Drug reactions kill an estimated 100,000 a year, Retiree health plans at America’s biggest companies Mar 98:18. according to study, Jun 98:8. remain largely underfunded, study shows, Grants Downsizing Dec 98:7. New resource provides information for health care ‘Average’ hospital severance package equals one Signing bonuses can help protect the bottom line, grant seekers, Jun 99:9. week per year of service, Mar 99:6. Sep 98:4. Group Medical Practices Coalition of health care organizations sends anti- Some downsizing approaches more effective than Capitated physicians aren't controlling utilization, BBA messages to Congress, Jun 99:20. others (Vinitia E. Mathews, Ph.D., and Catherine -acifiCare CEO says, Nov 99:4. Hospitals downsize, continue trend of increasing A. Duran, Ph.D.), Sep 99:1. New CHIPS publication shows hospitals making profitability during past decade, Mar 99:6. End-of-Life Decisions smarter physician practice buys, Apr 99:9. Pennsylvania latest among academic medical cen- Report says legal counsel should be more involved in New measurement approach includes both costs, ters hits by BBA cutbacks, July 99:5. hospital end-of-life cases, July 99:4. outcomes to get physician buy-in, Mar 99:10. Some downsizing approaches more effective than SK&A releases new list of physicians, decision Endorsements others (Vinitia E. Mathews, Ph.D., and Catherine makers at group medical practices, Jan 99:10. AMA bans endorsements, exec steps down, Jan 98:5. A. Duran, Ph.D.), Sep 99:1. Strategists face tough business decisions (Donald Durable Value Excess Insurance E.L. Johnson), July 99:2. Hospitals with capitated contracts turning to ‘excess Durable value approach may bring strategic advan- Group Purchasing Organizations (GPOs) insurance’ for protection, Apr 99:4. tage for health care organizations (Scott Prediction that IDNs would eclipse buying power MacStravic), Oct 99:13. Facility Design of GPOs premature, managers say, Mar 99:11. Adequate space, support staff increases physician Education Health Care Costs productivity, UHF/NYU study says, Oct 99:6. Education gaining integral role in managed care’s AHCPR releases data set detailing use, quality, costs Countering the impact of the BBA’s devastation disease management efforts (Ed Egger), Mar of inpatient care, May 99:9. (Ed Egger), Nov 99:1. 99:21. Asthma treatment costs drop when allergists pro- Designing facilities to be patient-focused (Ed Egger), Inspiring patient, employee satisfaction turns vide care, studies claim, Jan 99:8. Feb 99:1. Florida hospital into top performer (Ed Egger), Focus groups identify what matters most, Feb 99:21. BBA, managed care making it difficult for academic Jun 99:13. health centers to afford research, Oct 99:4. New web site provides facility design, construction Internet tool allows health professionals to get Behavioral health benefit costs plummet when com- information for hospitals, Aug 99:8. online compliance training, Sep 99:9. pared to general health benefits, Apr 99:6. #1 rehab facility makes patients feel at home, Majority of patients still not receiving proven pre- Best outcomes may be salvation for shriveling man- ventive screenings, Atlas says, Jun 99:6. -at‘ieebn t9 9s:e2r3v.i ce center concept promises enhanced aged care cost savings (Ed Egger), Mar 99:12. Electronic Access Cards experiences for patients (Scott Walters), Capitated physicians aren't controlling utilization, LA hospital betting electronic information and May 99:11. PacifiCare CEO says, Nov 99:4. access card will bolster business, Feb 99:5. Capitation, quality issues make domestic violence a ‘Fastest Fifty’ Hospitals ‘medical’ issue (Ed Egger), Feb 99:10. Electronic Claims Filing Louisville’s Jewish Hospital comfortable as leader Contact capitation helps control specialists’ costs ADePl ecCtornotneixct ,c laMiemdsi dfaitlain g psayrsttneemr, aJfafno rd9a9b:l1e1 . oAnp rl i9st9 :o1f8 .f ast-growing hospitals (Ed Egger), Cos(tE d peErg gaedr)m,i ssJiuonn 99f:a1l.l s at government systems, Health care industry way behind in using existing Some on ‘Fastest Fifty’ List of fast-growing hospitals increases at private systems, Sep 99:7 technologies, industry leaders say, Nov 99:4. say they don’t belong there (Ed Egger), Apr 99:17. Depression more common among diabetics, results Electronic Patient Records Forecasts in higher health care costs, Aug 99:7. Physician access to electronic patient record cuts Health care delivery at the millennium: 10-year Dog bite injuries cost $100 million a year; children costs and hospital LOS, Mar 98:9. forecast (Alan M. Zuckerman, FAAHC, CHE), and adolescents at greatest risk, Feb 98:10. Emergency Departments Dec 99:1. Don’t expect instant savings when implementing Firearm violence is declining in the U.S., Aug 98:8. Hospitals face major changes in 2,000 (Donald E.L. Medicaid managed care, Dec 99:15. Majority of ED visits could be handled elsewhere, Johnson), Dec 99:2. Drugs: Budget busters or cost cutters in future Sachs Group data reveals, Foundations health care? (Ed Egger), Mar 99:1. Oct 99:7. Community health involvement increasing, Effective therapy could greatly reduce cost of hemor- Methods for improving emergency department but measurable results more important now, rhagic stroke, study says, May 99:8. operational process (William Schumacher, M.D.), Nov 99:7. Few undocumented Latinos come to U.S. to obtain ‘eb 99:13. health care services, Sep 99:6. Freestanding Surgery Centers Study reports 32,000 U.S. emergency physicians HCS identifies four key developments in "98, FSC Health creates winning formula for freestand- employed in clinical settings, Jun 98:9. Sep 99:17. ing elective surgery centers (Ed Egger), Nov ‘EAmvperlaogye’e ehso spital severance package equals one 99:16. Heatletchhn oclaorgei esi,n duisntdruys trwya y lebaedheirns d saiyn, uNsoivn g 99e:x4i.s ting week per year of service, Mar 99:6. Gainsharing Health systems may be able to save money on OIG ruling could threaten partnerships, Aug 99:15. telecommunications maintenance, July 99:5. Health Care Strategic Management, December 1999 27 © Copyright 1999 by The Business Word Inc. It is illegal under federal copyright law to reproduce, fax or input electronically this publication or any portion of it without the publisher's permission. For more permission information, see page 2. HMO premiums jump 8%—10% in ’98, may go up Health Forum teams up with InterStudy to create UnitedHealth Group initiative leaves doubts about again next year, M&R survey says, Jan 99:9. HMO/hospital database, Sep 99:9. ability to control health care costs, Dec 99:4. Humana hospitalist program improves patient care, Health plans leading way in cultivating complemen- Will hospitals get any of the money HMOs collect reduces costs, July 99:6. tary medicine customers, Jun 99:5. when they raise their premiums? Nov 98:8. If physician unionization trend catches on, Health plans object to provider conclusion in Health Risk hospitals could be drastically affected (Ed Egger), Kaiser/Harvard study on managed care, Oct 99:6. Sexual orientation associated with increased health Sep 99:10. Health plans with higher premium rates have high- risk in teenagers, Jun 98:10. Majority of ED visits could be handled elsewhere, er customer satisfaction levels, May 98:7. Health Systems—Rural Sachs Group data reveals, Oct 99:7. HMOs face decreasing profitability in 1998, Columbia/HCA spin-off company adopts new Medical care costs jump, consultant blames hospi- Jan 98:8. approach with rural hospital chain, Sep 99:12. tals for part of increase, Aug 99:6. HMO enrollment increases haven't translated into In New American Healthcare Corp.'s book, rural’s Merallis says quality a key issue with electronic profits, Oct 98:6. better (Ed Egger), Feb 99:19. claims processing, Dec 99:8. HMO premiums jump 8%—10% in 98, may go up Mergers often lead to price increases, even among again next year, M&R survey says, Jan 99:9. Home Health Care nonprofit hospitals, study finds, July 99:4. HMO ratings may send mixed signals to consumers, Coram Healthcare and Aetna U.S. Healthcare to Patients’ bill of rights will change hospitals (Donald survey finds, Apr 98:13. provide home health care, Jun 98:6. E.L. Johnson), Oct 99:2. HMOs may be ready to drop costly physicians Data Advantage Corp. releases national and state Reinventing health care: Marketing consultant (Donald E.L. Johnson), Feb 99:2. home health agency data, July 98:11. offers cures for what ails today’s system (Ed Hospitals and HMOs are developing the next gener- HCIA releases snapshot of the burgeoning home Egger), May 99:12. ation of health benefits products, Sep 98:4. health industry, Oct 98:11. 65+ patients who lose independence create addi- Hospitals can take steps to ensure that payers pro- Jefferson Home Care preparing for PPS (Ed Egger), tional $26 billion in health care costs, Aug 99:7. vide prompter payment, Dec 99:5. May 99:15. Some downsizing approaches more effective than Hospital days drop for HMO members, Managed Nursing home residents over 65 decline between others (Vinitia E. Mathews, Ph.D., and Catherine Care Digest Preview reveals, Nov 99:7. 1985 and 1995, analysis finds, Nov 99:6. A. Duran, Ph.D.), Sep 99:1. Hospitals need to help Medicare HMOs (Donald E. Jefferson Home Care sees OASIS not as a burden, Specialists call for collaboration, end of turf wars, to L. Johnson), Sep 98:2. but a tool to improve performance (Ed Egger), develop ‘vascular centers’, Sep 99:4. InterStudy Publications releases HMO Industry May 99:14. Strategists face tough business decisions (Donald Report 8.2, Part II, Part III, Feb 99:8 The home care crisis: time to abandon ship? E.L. Johnson), July 99:2. InterStudy releases new database and guide provid- (Ed Egger), Dec 98:1. Study shows that Medicare exclusion of reimburse- ing county HMO data, Aug 99:8. Hospital Capacity ment for RTs in SNFs is costly, Oct 99:12. InterStudy releases new HMO directory, Jan 99:9. Legal and tax implications of converting excess hos- Technology and longer lives are leading to higher Is there a future for HMOs? July 98:5. pital space to alternative uses (Stuart R. Kaplan, national health costs, Oct 98:6. Kaiser/Group Health’s chairman assumes leader- John R. Owen III and Dean F. Richardson), Jun UnitedHealth Group initiative leaves doubts about ship of AAHP, Aug 98:5. 98:16. ability to control health care costs, Dec 99:4. KP contracts with hospitalists for patients at non- Sachs Group sees 18% drop in need for hospital beds Health Care Facility Design KP hospitals (Ed Egger), Dec 98:19. if all patients shift into HMOs, Jan 99:7. Designing facilities to be patient-focused (Ed Egger), Lenders say health care industry ‘least attractive’; What are we going to do with all our surplus capaci- Feb 99:1. systems dumping losing HMOs, Dec 99:17. ty? (Cynthia Hayward), Mar 98:1. Focus groups identify what matters most, Feb 99:21. Managed care plans show dislike for current, pro- Hospital CEOs New web site provides facility design, construction posed Medicare initiatives, Aug 99:4. Bladen County Hospital offers ingredients of good information for hospitals, Aug 99:8. Minnesota HMO premium revenues were up in recipe for turnaround, July 99:13. #1 rehab facility makes patients feel at home, 1997, but HMOs still lost money, Aug 98:8. Louisville’s Jewish Hospital comfortable as leader Feb 99:23. Minnesota HMOs show increase in capitation, but on list of fast-growing hospitals, Apr 99:18. Patient service center concept promises enhanced figures may be misleading, Sep 99:8. Multi-hospital system CEOs are highest paid in experiences for patients (Scott Walters), Missouri Blues hoping for new start after months of health care, Witt/Kieffer says, Aug 99:6. May 99:11. post-IPO regulatory haggling, Jan 99:4. Rural hospital turnaround comes from planning, Health Data New England HMO patients most likely to get pre- winning support, collaborating, July 99:12. Dorland’s acquires Center for Healthcare Informa- ventive care, Sep 98:9. Strategists face tough business decisions (Donald tion, Mar 98:11. New HMO directory available from InterStudy, E.L. Johnson), July 99:2. Broad differences exist in the health status of Asian Dec 98:10. What does a ‘top 50’ hospital look like? (Ed Egger), Americans, Sep 98:8. New InterStudy HMO report shows big increase in Jun 99:2. use of capitation with hospitals, July 99:10. Blacks, women, poor less likely to receive kidney Hospital Costs Oxford Health Plans forms new executive commit- transplants, survey reports, Dec 98:8. tee, Feb 98:6. BBA, managed care making it difficult for academic Technology and longer lives are leading to higher Oxford Health Plans sued by Queens medical group health centers to afford research, Oct 99:4. national health costs, Oct 98:6. Coalition of health care organizations sends anti- for $1.1 million, Jan 99:5. Socioeconomic status has definite impact on health BBA messages to Congress, Jun 99:20. PacifiCare says anticipated 3.5% Medicare HMO status, Oct 98:8. Cost per admission falls at government systems, increase still may not cover costs, May 99:4. HMOs, Health Plans PacifiCare says anticipated 3.5% Medicare HMO increases at private systems, Sep 99:7. A.M. Best releases HMO version of Aggregates & increase still may not cover costs, May 99:4. Countering the impact of the BBA’s devastation Averages publication, Managed Care Reports, Patients’ bill of rights will change hospitals (Donald (Ed Egger), Nov 99:1. Dec 98:10. E.L. Johnson), Oct 99:2. Data Advantage publishes national and regional AAHP highlights ‘model’ anti-abuse programs, Physicians’ satisfaction determines their likelihood lists of low cost hospitals, Mar 98:11. Feb 99:11. of staying with health plans, Jun 98:5. Drugs: Budget busters or cost cutters in future Baumgarten releases new reports analyzing man- PPOs continue to grow, reflecting consumer prefer- health care? (Ed Egger), Mar 99:1. aged care in four states, Apr 99:10. ence for more open access to care, Dec 98:8. Facility uses intensive post-hospitalization approach Capitated physicians aren't controlling utilization, Profitable hospitals will face pressure from growth in treating frail elderly, May 99:8. PacifiCare CEO says, Nov 99:4. in Medicare HMO plans, Mar 98:7. Fleet of innovative, new firms racing to make health CCN rolls out new managed care model offering Rising medical costs and utilization drive premium care information systems obsolete (Ed Egger), freedom of PPO, cost savings of gatekeeper POS., increases and constrict margins, May 98:9. Aug 99:16. Dec 98:5. Sachs Group sees 18% drop in need for hospital beds Health systems may be able to save money on tele- Chohoasppiinegr , peJrasno n9a8l: 10d.o ctor makes HMO patients Smailf la ll mpaartkieetn tsh osshpiiftta lisn tou rHgeMdO st,o sJtaanrt 9H9:M7.O s Hoscpoimtmaulns icdaotwnisoinzse , macoinnttiennuaen cetr,e nJdu loyf i99n:c5r.e asing Consumers indicate that HMOs outperform fee-for- (Donald E.L. Johnson), Mar 99:2. profitability during past decade, Mar 99:6. service health plans, July 98:6. U. of Pittsburgh Medical Center opposes Highmark Hospital intensive care units have to face the Facility uses intensive post-hospitalization approach support for merging facilities, Sep 99:4. market realities of managed care (Ellen Beck), in treating frail elderly, Feb 99:8. Underwriting cycle drives health plan premium Oct 98:16. 44.6% of HMOs’ prescriptions in ‘97 were generic, increases, UltraLink reports, Apr 98:4. Hospitals will sell their medical group practices Novartis report says, Feb 99:6. (Donald E.L. Johnson), Aug 99:2. 28 Health Care Strategic Management, December 1999 © Copyright 1999 by The Business Word Inc. It is illegal under federal copyright law to reproduce, fax or input electronically this publication or any portion of it without the publisher's permission. For more permission information, see page 2. Hospitals will spend up to $8.2 billion to be Y2K Prioritists offer suggestions for hospital survival in Price wars are over; go for higher MCO rates compliant, AHA survey finds, Apr 99:7. current crisis environment, July 99:14. (Donald E.L. Johnson), May 99:2. Hospitals’ tax-exempt status brings questionable SMG Marketing Group names nation’s top 10 inte- Retail enterprises bring fast, low-risk cash to health public benefit, study says, May 99:6. grated health care networks, May 99:7. systems seeking new revenues, Apr 99:15. If physician unionization trend catches on, Strategists face tough business decisions (Donald Rural hospital turnaround comes from planning, hospitals could be drastically affected (Ed Egger), E.L. Johnson), July 99:2. winning support, collaborating, July 99:12. Sep 99:10. U. of Pittsburgh Medical Center opposes Highmark System losses, poor capitation profitability, bank- Mergers often lead to price increases, even among support for merging facilities, Sep 99:4. ruptcy warnings signal distress for docs nonprofit hospitals, study finds, July 99:4. What does a ‘top 50° hospital look like? (Ed Egger), (Ed Egger), Dec 99:10. MultiPlan facilities save money, improve quality by Jun 99:2. Tiber Group offers strategies that have helped rural sharing online, Dec 99:5. When a health system buys physician practices, hospitals survive, Aug 99:5. New Web pharmacy program offers drug cost sav- does productivity go down? July 99:16. US. hospitals control costs while experiencing vari- ings, patient loyalty for hospitals, Oct 99:10. Hospital/Health System Image able profitability, Mar 99:7. Novant Health looks to collaborations for efficiency, Rural hospital turnaround comes from planning, Wall Street’s love affair with health care is dimin- mutual benefit, Sep 99:5. winning support, collaborating, July 99:12. ishing despite previous growth, Sep 98:7. Online tool helps health systems identify potential Seattle Children’s Hospital launches Web gift store When a health system buys physician practices, supply chain cost savings, July 99:9. as part of image campaign, Feb 99:4. does productivity go down? July 99:16. -aracelsus moves to reduce costs in “deteriorating Why medical groups fail: There’s truth in the num- Hospital/Health System Mergers reimbursement environment,” Nov 98:4. bers (Jeff Peters), Aug 99:18. CHA offers help in battling opponents of Catholic/ -atients’ bill of rights will change hospitals (Donald Will hospitals get any of the money HMOs collect non-Catholic hospital mergers, Jun 99:4. E.L. Johnson), Oct 99:2. when they raise their premiums? Nov 98:8. Dayton’s Premier, Hipple Cancer Center affiliate in Price wars are over; go for higher MCO rates ‘win-win-win’ arrangement, May 99:4. Hospitalists (Donald E.L. Johnson), May 99:2. Hospital acquisitions, mergers down 23% in last Capitation or no capitation, hospitalist programs Program evaluation: A value-added approach to quarter of 1998, Mar 99:8. can pay off for hospitals, Nov 99:18. hospital cost reduction (Brett Turner), Jan 99:12. Hospitals only small portion of hot health care Humana hospitalist program improves patient care, Some downsizing approaches more effective than merger market in 1998, Jenks reports, Apr 99:8. reduces costs, July 99:6. others (Vinitia E. Mathews, Ph.D., and Catherine Medical care costs jump, consultant blames hospi- KP contracts with hospitalists for patients at non- A. Duran, Ph.D.), Sep 99:1. tals for part of increase, Aug 99:6. KP hospitals (Ed Egger), Dec 98:19. Strategists face tough business decisions (Donald Mergers often lead to price increases, even among Using hospitalists to save money and attract E.L. Johnson), July 99:2. nonprofit hospitals, study finds, July 99:4. patients (Sandy Campbell), Jun 98:1. U.S. hospitals control costs while experiencing vari- able profitability, Mar 99:7. Novant Health looks to collaborations for efficiency, IDNs mutual benefit, Sep 99:5. Compensation report lists salary, job duty informa- What does a ‘top 50’ hospital look like? (Ed Egger), Number of IHNs increase, number of hospitals tion about physician executives, Apr 99:10. Jun 99:2. decrease from "97 to 98, Apr 99:7. Dorenfest & Associates releases database of inte- Why infusion therapy is a CEO issue (Jeffrey A. Carlisle), Sep 99:14. Recently merged Helix/Medlantic System selects grated health care delivery systems, Jun 98:11. new name after extensive research, Mar 99:5. Exempla faces financial and clinical challenges Hospital Length of Stay U. of Pittsburgh Medical Center opposes Highmark (Susan J. Alt), Nov 98:10. LOS dropping faster in low managed care areas support for merging facilities, Sep 99:4. Integrated delivery systems continue to increase; than in high managed care areas, Jan 98:8. Hospital/Physician Ventures IDS physician centers jump 42%, Oct 99:7. Hospital Regulation FSC Health creates winning formula for Integrated systems own more providers (Donald Government officials redefine use of False Claims freestanding elective surgery centers (Ed Egger), E.L. Johnson), Jun 98:2. Act to combat fraudulent hospital bills (Ellen Nov 99:16. Integrated systems reassess strategies (Donald E.L. Beck), Aug 98:13. Outpatient PPS will create hospitals’ greatest Johnson), Jan 99:2. Hospital Systems challenge (Ted Matson, FACHE, and Jim Kleinke’s Bleeding Edge sees utility role for Big new Catholic health system gets bigger by Georgoulakis, Ph.D.), Nov 99:10. providers (Donald E. L. Johnson), Oct 98:2. adding 512-bed Miami hospital, Mar 99:4. Hospital Profitability New CHIPS publication shows hospitals making Columbia/HCA spin-off company adopts new Bad news abounds for hospitals’ bottom lines smarter physician practice buys, Apr 99:9. approach with rural hospital chain, Sep 99:12. (Ed Egger), May 99:18. Number of IHNs increase, number of hospitals Columbia/HCA, Emory forge alliance in managing Balanced Budget Act only tip of iceberg when it decrease from ‘97 to ‘98, Apr 99:7. 13 Atlanta facilities, Jan 99:4. comes to survival challenges (Ed Egger), Prediction that IDNs would eclipse buying power of Cositn crpeear seasd miats spiroinv atfea llss ysatt egmso,v erSenpm e9n9t: 7.s ystems, BlaAduegn 9C9:o1u0n.t y Hospital offers ingredients of good PriGmPaOrsy pcarreem atnuertew,o rkm anloasgseesr s masya y, noMta rr el9a9t:e1 1.t o Data Advantage profiles 110 hospitals that recipe for turnaround, July 99:13. physician salaries, Towers Perrin says, Feb 99:15. Columbia/HCA intends to spin off, Jan 98:12. Bottom line management through service line man- Questioning the integrated vision (Sandy Campbell), Don’t expect instant savings when implementing agement in health care, Oct 98:12. Oct 98:13. Medicaid managed care, Dec 99:15. Coalition of health care organizations sends anti- Revisiting the idea of an integrated health care Exempla faces financial and clinical challenges BBA messages to Congress, Jun 99:20. delivery system (Sandy Campbell), Feb 98:14. (Susan J. Alt), Nov 98:10. Countering the impact of the BBA’s devastation Rumors of the death of integrated systems are Fleet of innovative, new firms racing to make health (Ed Egger), Nov 99:1. greatly exaggerated (Stephen W. Hatch), care information systems obsolete (Ed Egger), Exempla faces financial and clinical challenges May 99:16. Aug 99:16. (Susan J. Alt), Nov 98:10. SMG Marketing Group names nation’s top 10 inte- Health system pharmacy directors find it difficult to Hillestad: Retailing offers opportunities to hospitals grated health care networks, May 99:7. recruit front-line pharmacists, Jun 99:7. and health care delivery systems, Apr 99:14. Strategists face tough business decisions (Donald Health systems may be able to save money on Hospitals downsize, continue trend of increasing E.L. Johnson), July 99:2. telecommunications maintenance, July 99:5. profitability during past decade, Mar 99:6. The 21st Century Health Care Leader (Donald E.L. Hospital inpatient days will decline and closures Hospitals will sell their medical group practices Johnson), Apr 99:2. will increase, health leaders agree, Jun 99:6. (Donald E.L. Johnson), Aug 99:2. Trends indicate ‘wise’ integrated systems should Integrating health systems still offers benefits, but Lenders say health care industry ‘least attractive’; embrace complementary medicine (Ed Egger), success requires persistence, Nov 99:5. systems dumping losing HMOs, Dec 99:17. Jun 99:14. Integration the right strategy, despite health N.J. hospitals’ financial health deteriorating, Information Systems executives’ increasing apprehensions (Ed Egger), Jan 98:8. Aberdeen report forecasts new trends in health care Jun 99:10. New CHIPS publication shows hospitals making information technology, Jun 98:4. Louisville’s Jewish Hospital comfortable as leader smarter physician practice buys, Apr 99:9 Fleet of innovative, new firms racing to make health on list of fast-growing hospitals, Apr 99:18. New data project median hospital’s margin will be care information systems obsolete (Ed Egger), North Shore-Long Island Health System joins big —0.41 in 2002 because of BBA’s impact, Dec 99:16. Aug 99:16. New Jersey PPO, Mar 99:4. Possible solutions to the bottom line blues Health care industry way behind in using existing Novant Health looks to collaborations for efficiency, (Ed Egger), May 99:19. technologies, industry leaders say, Nov 99:4. mutual benefit, Sep 99:5. Health Care Strategic Management, December 1999 29 © Copyright 1999 by The Business Word Inc. It is illegal under federal copyright law to reproduce, fax or input electronically this publication or any portion of it without the publisher's permission. For more permission information, see page 2. Health care information technology directory avail- New Internet technologies aim at high quality, cost- The 21st Century Health Care Leader (Donald E.L. able this summer, Mar 98:11. effective care for chronically ill, Oct 99:9. Johnson), Apr 99:2. Health care use of Internet faces both driving forces New Web pharmacy program offers drug cost sav- Legal Counsel/Legal Issues and barriers (Ed Egger), Oct 99:19. ings, patient loyalty for hospitals, Oct 99:10. Hospitals have opportunity for ‘amnesty’ on HIMSS survey reveals current trends in health care New Web site enables hospitals to search online unclaimed property penalties, EY reports, information technology, May 98:7. database, recruit nurses, Nov 99:9. Oct 99:5. Novant Health looks to collaborations for efficiency, New web site rates hospitals with cardiology, cardiac New trend in ‘qui tam’ Medicare fraud suits worri- mutual benefit, Sep 99:5. surgery specialties, Dec 98:9. some to hospitals, Dec 99:4. Perceptions—not technology—stand in way of clini- Northern Light adds to online library of health care Report says legal counsel should be more involved cal integration, Oct 99:8. publications, journals, May 99:9. in hospital end-of-life cases, July 99:4. Infusion Therapy Online program allows clients to review previous Legislation Why infusion therapy is a CEO issue (Jeffrey A. day’s research interview data, Nov 99:8 California’s nurse staff law is costly red flag Carlisle), Sep 99:14. Online report card rates hospitals, physicians, and (Donald E.L. Johnson), Nov 99:2. health plans nationwide, Nov 99:8. Integration PRG adds eight health care publishers to market Length of Stay Effective physician integration strategy (James E. research reports available online, Apr 99:9. West has most concentrated managed care, but Bolinger), July 99:18. Seattle Children’s Hospital launches Web gift store length of stay increasing there, July 99:7. Fleceatr e ofi nifnnoorvmaattiivoen, snyeswt efmisr mso bsroalceitneg t(oE d maEgkgee r)h,e alth Secaus riptayr t noofw ima agbeu rncianmgp aiisgsnu,e aFse b In9t9e:r4n. et becomes LLeonadnesr s say health care industry ‘least attractive’; HeaAlutgh 9c9a:r1e6 . delivery at the millennium: 10-year more than marketing tool, July 99:17. systems dumping losing HMOs, Dec 99:17. forecast (Allan M. Zuckerman, FAAHC, CHE), The Health Care News Server reports business, Long Term Care IntDeegcr a9t9i:n1g health systems still offers benefits, but wpowlwit.ihceala latnhdc armeanneawgsesde rcvaerre. cnoemw s (Dato nald E.L. Lonugm-st edrrmo p cabreet wpeoelnic y 1s9a9l5e s ajndu mp1 99a6s, aNvoevr ag9e8: 7.p remi- Johnson), Jan 98:2. success requires persistence, Nov 99:5. Two new programs provide flexible CME help to Managed Care/Managed Care Organizations Integration the right strategy, despite health execu- Aetna U.S. Healthcare and Northwestern Memorial medical professionals, Mar 99:9. tives’ increasing apprehensions (Ed Egger), Jun Hospital sign agreement, Aug 98:4. 99:10. USIiSn- deHpetahl thh eaolftfher s imonplrionvee mpeanctk agae ppferaotuarcinhgO, c t 99:9. Baumgarten releases new reports analyzing man- Perceptions—not technology—stand in way of clini- aged care in four states, Apr 99:10. cal integration, Oct 99:8 VA offers web site version of Y2K contingency plan- BBA, managed care making it difficult for academic Year 2000 compliance still a critical issue for many ning guidebook, Jun 99:8. health centers to afford research, Oct 99:4. Web-based system allows hospitals to identify sup- smaller hospitals, May 98:5. Best outcomes may be salvation for shriveling man- plies quickly, reduce inventories, Dec 99:9. Intensive Care Web site offers data on health services administra- aged care cost savings (Ed Egger), Mar 99:12. Hospital intensive care units have to face the tion, Nov 98:8 Capitation contracts continue to grow among both market realities of managed care (Ellen Beck), physicians and hospitals, May 99:7. Oct 98:16. CIHPIA s releases new print, web directory of physician CNcAi an Heaanldt h hoPspairttanle rsn etIwnoc.r kosf,f erAsp rs er9v8:i6c.e s to physi- Internet/Online Services group practices, IPAs, networks, May 99:10. Colorado Medical Society president calls for new CHI releases new print, web directory of physician Colorado Medical Society president calls for new approaches to managed care, Jun 99:4. group practices, IPAs, networks, May 99:10. approaches to managed care, Jun 99:4. Health plans object to provider conclusion in Kaiser ‘HIPS hospital data now available online, Dec 98:9. ‘Contact capitation’ can be beneficial to PHOs, IPAs, Harvard study on managed care, Oct 99:6. MS offers new online tool providing detailed inpa- Camden Group says, Mar 99:11. HMOs may be reauy to drop costly physicians tient, ambulatory data, Feb 99:9. JCAHO (Donald E.L. Johnson), Feb 99:2. ‘ornell Medical College offers Internet delivery of ‘Briefings on JCAHO’ now available online, Hospitals and HMOs are developing the next gener- grand rounds, Nov 98:4. Aug 99:8. ation of health benefits products, Sep 98:4. “BRI web sites profile uninsured in larger JCAHO cites four health care organizations for out- Hospital intensive care units have to face the metropolitan areas; fewer uninsured in Midwest, Northeast, Nov 98:9 comes measurement achievements, Mar 99:4. market realities of managed care (Ellen Beck), JCAHO sees mixed bag in OIG report criticizing Oct 98:16. “leet of innovative, new firms racing to make health some evaluation policies, Sep 99:16. Managed care contracts exclude physicians who care information systems obsolete (Ed Egger), Novant Health looks to collaborations for efficiency, treat the underserved, Apr 98:8. Aug 99:16. mutual benefit, Sep 99:5. Managed Care Information Center offers online list Four online disease management/patient education services now available for providers, Dec 98:6. Knowledge Management of upcoming conferences, May 99:9. Health care use of Internet faces both driving forces Knowledge management is new competitive edge Managed care plans are looking at subcapitating Heaalntdh bcaarrrei’esr s top( Ed1 0 Egtgreern)d,s Otchta t 99s:h1o9u.l d ride into La(bDoornaatldo ryE .L. Johnson), July 98:2. Macnaangceerd ccaarre,e Opclta ns9 8:s4h. ow dislike for current, pro- posed Medicare initiatives, Aug 99:4. next decade (Lou Pavia), Apr 99:12. Advanced Health and National Data sign national Managed care trends detailed in new Managed Care Hosopn itbaylp-arsast indge atwhe b rastietse, lAipstrs 9s9t:a6t.e rankings based Them arcoknestoilnigd ataegdr eehomsepnitt,a l Felabb o9r8a:t11o.r y network: Yearbook, Jun 98:12. Hospitals can assure Medicare code compliance with The next step in clinical laboratories (Sandy Managed workers’ compensation market penetra- tion follows managed care market penetration Internet Qscan service, Sep 99:9. Campbell), Apr 98:16. HRUCSI. khiocskpsi taolffs ,o rtJhano pe9d9:i6c. surgery rating service for LInTtAeCns iva Healthcare opens new hospital in Martcarkpee’ntsd s,as dhmNairoenv’i s9tc8ra:pa5it.t iavtei onc hamlalyen gbees , soJluultyi on9 9:t2o3 .c ontact HSSc’ur r‘eInnts idreer guIlnaftoorrmya teionnv’i rohnemlepsn t,n avMiagayt e9 9t:1h0r.o ugh Philadelphia, Aug 98:6. MCOs plan to expand product offerings to include Intelliscope offers 83,000 reports on health care Laboratory Unbundling Investigations “total health management’, July 98:6. industry, Dec 99:8. GAO report pinpoints continuing problems with Medicare managed care growth skyrockets in many Managed Care Information Center offers online list DOJ lab investigations, Oct 99:4. markets, Lewin Group study finds, July 98:6. of upcoming conferences, May 99:9. Leadership Skills Nearly seven out of ten physicians consider them- Medical supply vendors slow to adapt to Internet Building physician/hospital partnershipsT:op 10 selves anti-managed care, Oct 98:9. sales, Sep 98:12. lessons (Kate Berry), July 99:1. -atients’ bill of rights will change hospitals Medtronic Inc. offers online site to check Y2K com- Health managers need to look beyond selves to (Donald E.L. Johnson), Oct 99:2. pliance of its equipment, May 99:9. rebuild patients’ trust in health care (Ed Egger), Price wars are over; go for higher MCO rates Merallis says quality a key issue with electronic Apr 99:11. (Donald E.L. Johnson), May 99:2. claims processing, Dec 99:8. Hospitals make significant progress in CQI efforts Sachs Group sees 18% drop in need for hospital beds MultiPlan facilities save money, improve quality by between 1993 and 1998, July 99:6. if all patients shift into HMOs, Jan 99:7. sharing online, Dec 99:5. New online resource to help health executives Small market hospitals urged to start HMOs New browser tool available for online analysis of improve business performance, Jun 99:9. (Donald E.L. Johnson), Mar 99:2. HCIA hospital databases, Jan 99:10. Pointer and Orlikoff score with ‘Board Work’ Strategists face tough business decisions (Donald E.L. Johnson), Sep 99:2. (Donald E.L. Johnson), July 99:2. 30 Health Care Strategic Management, December 1999 © Copyright 1999 by The Business Word Inc. It is illegal under federal copyright law to reproduce, fax or input electronically this publication or any portion of it without the publisher's permission. For more permission information, see page 2. United HealthCare/Humana merger creates new Get ready for big increase in demand for CV services Most counties get only 2% Medicare payment managed care challenges for hospitals (Joanne M. (Ed Egger), Oct 99:1. increase for 1999, Jan 99:6. Todd), July 98:15. New telemedicine activity report released by Assn. NTIS offers free catalog of Medicare, Medicaid West has most concentrated managed care, but of Telemedicine Service Providers, May 99:6. resources, Dec 98:9. length of stay increasing there, July 99:7. Specialists call for collaboration, end of turf wars, to Nursing home residents over 65 decline between Who wants to be in the managed care business? develop ‘vascular centers’, Sep 99:4. 1985 and 1995, analysis finds, Nov 99:6. (Donald E.L. Johnson), Mar 98:2. Med-Surg OIG issues Medicare compliance guidelines for hos- Marketing Med-surg sales channels to hospitals are getting pitals, Mar 98:4. Don't just deliver value, demonstrate it (Scott narrower, May 98:12. Over 55% of all Medicare inpatient hoSpital days MacStravic), Aug 98:1. Several hospitals rack up med-surg savings, were potentially unnecessary in 1996, July 98:7. Examining the “experience economy”, Aug 98:12. Feb 98:13. PacifiCare says anticipated 3.5% Medicare HMO Marketing by means of the confidence factor (Scott Med-surg suppliers increase still may not cover costs, May 99:4. MacStravic, Ph.D.), Jan 98:1. Med-surg suppliers close 1997 with a flurry of merg- Planning for clinical services within a regional Positioning against niche competitors to stop rev- ers and acquisitions, Jan 98:14. health system (Stephen W. Hatch, FACHE, and enue erosion (Mark Grube), Dec 98:12. Could Premier deal shut out McKesson competi- John H. Rich, Dec 99:12. The rules of health care marketing are changing tors?, Aug 98:12. Profitable hospitals will face pressure from growth along with the health care market, Sandy Hospitals are behind in adopting universal product in Medicare HMO plans, Mar 98:7. Campbell), Sep 98:13. numbering for supplies, Aug 98:12. Small market hospitals urged to start HMOs (Donald E.L. Johnson), Mar 99:2. Market Research Consolidation is having a ripple effect on medical- Strategists face tough business decisions ( Donald Durable value approach may bring strategic advan- surgical supply distributors, Oct 98:12. E.L. Johnson), July 99:2. tage for health care organizations (Scott Med/Surg supplies Study shows that Medicare exclusion of reimburse- MacStravic), Oct 99:13. Counting less often, saving more often, July 98:12. ment for RTs in SNFs is costly, Oct 99:12. Infaobromrattiioonn ,p ataitetnetnst,i onS ept o 9p9:r6i.v acy most important to Oweanmosn g& hMoisnpoirta ld esalu ppillylu svterantdeosr s,n ewJu lvyu l9n8e:r1a2b.i lity Surmvaenyaignegd pactaireen tc ussattoimsefarcst io(nD iaanmeo nHga lsdtiesaadd,v anPht.aDg.e,d Northern Light adds to online library of health care Medicare/Medicaid and Richard C. Becherer, D.B.A.), Nov 98:15. publications, journals, May 99:9. A neighborly way to reduce Medicaid costs (Richard United Hospital Fund releases Medicaid managed Phone card device helps increase patient satisfaction Frye, Ph.D.), Oct 98:18. care enrollment atlas, July 98:11. survey responses, May 99:5. PRG adds eight health care publishers to market Chronically Ill Medicare HMO members are as sat- Mental Health research reports available online, Apr 99:9. isfied as other Medicare beneficiaries, Nov 98:8. Fewer than half of schizophrenia patients get proper Salt Lake City has highest rate of depression; Columbia/HCA spin-off company adopts new treatment, May 98:8. Allentown, Pa. has lowest rate, Jun 99:7 approach with rural hospital chain, Sep 99:12. Linking mental health and violence prevention County Medicare payment rates determine number, (Tyler Smith), May 98:13. Materials Management benefit levels of Medicare HMOs, Jan 99:8. New materials specialists add personal touch to Don't expect instant savings when implementing Merger (See Acquisitions and Mergers) supply chain, Jun 98:12. Medicaid managed care, Dec 99:15. Medication Errors Maternity Evaluating your risk for Medicare billing fraud Pharmacy computer systems need major work in Kaiser Permanente study finds no benefit to home (Sarah Loughran), Oct 98:1. order to detect medication errors,Apr 99:8 monitoring for premature births, Feb 98:8. Facility uses intensive post-hospitalization approach Minorities Shore Memorial targets mothers with maternity in treating frail elderly, May 99:8. Minorities unaware of racial health gaps, but think “bed-and-breakfast” (Sandy Campbell), Feb 98:15 Florida company offers reinsurance for PSOs, but they receive inferior care, Nov 99:7. Medical Groups business is slow, Jun 99:5. Mortality Capitated physicians aren't controlling utilization, GAO report pinpoints continuing problems with Infant mortality rates are down, Nov 98:6 PacifiCare CEO says, Nov 99:4. DOJ lab investigations, Oct 99:4. Average costs of care, mortality rates for HIV CHI releases new print, web directory of physician HCFA refocuses “conditions of participation” from decline between 1995 and 1997, Nov 98:7 group practices, IPAs, networks, May 99:10. procedures to outcomes (Sandy Campbell), MSOs MGMA report provides key factors of most success- Feb 98:16. Building physician/hospital partnerships: Top 10 ful medical groups, Mar 99:9. HCIA study documents disparity between patient lessons (Kate Berry), July 99:1. New physician organizations database profiles 2,650 illness and Medicare reimbursement, Aug 98:10. Executives launch hospital-sponsored MSO physician organizations, Nov 99:9. Hospitals can assure Medicare code compliance with Collaborative, Jan 98:4. Specialists call for collaboration, end of turf wars, to Internet Qscan service, Sep 99:9. Hospital-physician relationships: what's working, develop ‘vascular centers’, Sep 99:4. Hospitals need to help Medicare HMOs (Donald EF. what's not working (Kate Berry), Mar 99:18 Why medical groups fail: There’s truth in the num- L. Johnson), Sep 98:2. MGMA, Medimetrix release performance measure- bers (Jeff Peters), Aug 99:18. In New American Healthcare Corp.’s book, rural’s ment tool for MSOs, Mar 99:10. better (Ed Egger), Feb 99:19. Medical Imaging Increase in AIDS patients with Medicare creates Turning around a troubled MSO: a strategic TMG study reports echocardiography Volume Up 6% approach (Jeffry Peters), Jan 99:1. new coverage challenges, Feb 99:6. in 1997, Aug 98:7. Is Medicare risk a feasible strategy for providers? New Business Medical Management (Charles A. Peck, M.D., FACP, and Mary N. Moak), Social entrepreneurship: How to develop new social- Medical management: The key to compensation Nov 98:1. purpose business ventures (Sandy Campbell), plans (Charles A. Peck, M.D.,FACP, and Robert E. JCAHO sees mixed bag in OIG report criticizing May 98:17. Heacox), May 98:1. some evaluation policies, Sep 99:16. Not-for-profit Hospitals/Health Care Medical Records Managed care plans show dislike for current, pro- A new pro-business zeitgeist is taking hold in the Security now a burning issue as Internet becomes posed Medicare initiatives, Aug 99:4. not-for-profit world, Feb 98:13. more than marketing tool, July 99:17. Medicaid costs could drop by reimbursing Not-for-profit health care advocates join forces, Medical Research Alzheimer’s patients for assisted living, Jan 99:9. Sep 98:5. BBA, managed care making it difficult for academic Medicaid managed care helps states pay providers Two new companies looking to profit from not-for- health centers to afford research, Oct 99:4. less; HMOs do negotiating (Richard Frye, Ph.D.), profit hospitals, Mar 98:12. Dayton’s Premier, Hipple Cancer Center affiliate in Nov 98:11. Nurses ‘win-win-win’ arrangement, May 99:4. Medicaid managed care may create new challenges Balanced Budget Act enhances value of physician Medical Specialties for hospitals (Richard Frye, Ph.D.), Nov 98:13. assistants, nurse practitioners (Curtis Pryor), Capitated physicians aren't controlling utilization, Medicaid MCO members require extra attention to Aug 99:12. PacifiCare CEO says, Nov 99:4. avoid “preventable diseases” (Richard Frye, California’s nurse staff law is costly red flag (Donald Contact capitation helps control specialists’ costs Ph.D.), Sep 98:18. E.L. Johnson), Nov 99:2. (Ed Egger), Jun 99:1. Medicare billing errors drop 45% in two years; new Consumers seek advice from registered nurses when Debmuatn dh omien crheeaaslitnhg pfoosri tniuornsse sd ecilni nsipnegc,i alAipzre d 99a:r6e. as, Medeincfaorrec emmeannta giendit iactairvee s grcoowmtihn g,s kJyurloyc k9e9t:s7 . in many Demmaaknidn g inhceraelatshi ncga ref orc hnouircsees,s Mina ys pe9c8i:6a.l ized areas, markets, Lewin Group study finds, July 98:6. but home health positions declining, Apr 99:6. Health Care Strategic Management, December 1999 31 © Copyright 1999 by The Business Word Inc. It is illegal under federal copyright law to reproduce, fax or input electronically this publication or any portion of it without the publisher's permission. For more permission information, see page 2. New Web site enables hospitals to search online Renaissance kicks off new outpatient approach to experiences for patients (Scott Walters), database, recruit nurses, Nov 99:9. renal disease treatment, Dec 98:4. May 99:11. Nurses’ opinions on abortion—both pro and con— Partnerships -atients fail to recognize, physicians fail to diagnose intensify over past decade, Apr 99:5. Catholic Healthcare West and Tenet Healthcare acid reflux disease, Dec 99:6. Why infusion therapy is a CEO issue (Jeffrey A. form partnership venture, Mar 98:5. Patients’ choice of cancer treatment depends on Carlisle), Sep 99:14. Chicago hospitals form partnership that preserves perception of length of survival, Mar 99:6. Nursing homes their individual autonomy (Sandy Campbell), Redefining processes to create a more humane AHCPR survey shows changes in nursing home Jan 98:17. patient environment (David Gordon, Ph.D.), market, July 98:8. Cook County enters partnerships to expand commu- Mar 99:14. New database on nursing homes, sub-acute care nity primary care capacity (Sandy Campbell), Reinventing health care: Marketing consultant facilities now available from CHI, Jun 99:8. Sep 98:14. offers cures for what ails today’s system (Ed Nursing home residents over 65 decline between Community hospitals are benefiting from privatiza- Egger), 1985 and 1995, analysis finds, Nov 99:6. tion and public-private partnerships, Oct 98:5. May 99:12. Report says legal counsel should be more involved OASIS Outreach in hospital end-of-life cases, July 99:4. Jefferson Home Care sees OASIS not as a burden, New portable cath lab offers potential competitive Serious barriers prevent effective patient-provider but a tool to improve performance (Ed Egger), advantage for outreach efforts, Nov 99:15. communication, Jan 98:11. May 99:14. Patients’ Bill of Rights Specialists call for collaboration, end of turf wars, to Obesity Clinton reignites health care battle with Consumer develop ‘vascular centers’, Sep 99:4. Overweight Americans dismiss the personal health Bill of Rights and Responsibilities (Sandy Two trends coming in new millennium: consumers threat; doctors avoid obesity issue, Dec 99:7. Campbell), Jan 98:15. at the gate, digitalhealth.com, May 99:13. Studies confirm high costs of obesity and benefits of Patients’ bill of rights will change hospitals (Donald What does a ‘top 50’ hospital look like? (Ed Egger), long-term obesity management, Apr 98:9. E.L. Johnson), Oct 99:2. Jun 99:2. Oncology -atient-provider communication Patient Education APN and Cabrini Medical Center agree to collabo- Serious barriers prevent effective patient-provider MultiPlan facilities save money, improve quality by rate on oncology, Apr 98:6. communication, Jan 98:11. sharing online, Dec 99:5 Dayton’s Premier, Hipple Cancer Center affiliate in California’s nurse staff law is costly red flag (Donald Patient Satisfaction ‘win-win-win’ arrangement, May 99:4. E.L. Johnson), Nov 99:2. Chronic conditions, depression, dissatisfaction often Hospitals can help in offering financial assistance Capitated physicians aren't controlling utilization, information to cancer patients, Jan 99:6. PacifiCare CEO says, Nov 99:4. go together, NRC finds, Oct 99:6. Patients’ choice of cancer treatment depends on Countering the impact of the BBA’s devastation Countering the impact of the BBA’s devastation (Ed Egger), Nov 99:1 perception of length of survival, Mar 99:6. (Ed Egger), Nov 99:1. Drug advertising prompts patient discussion with Sachs Group offers local-level cancer incidence data, Designing facilities to be patient-focused (Ed Egger), physicians, study shows, Sep 99:7. Feb 99:8. Feb 99:1. Durable value approach may bring strategic advan- Varian Oncology Systems launches radiation Drug advertising prompts patient discussion with tage for health care organizations (Scott therapy advisory service, July 98:4. physicians, study shows, Sep 99:7. MacStravic), Oct 99:13. ‘100 Top Hospitals’ Excellence in patient care demands a clear vision in Focus groups identify what matters most. Feb 99:21. HCIA expands ‘100 Top Hospitals’ program to action (Ruth Williams-Brinkley), Jan 99:18. FSC Health creates winning formula for freestand- include clinical research, July 99:11 Facility uses intensive post-hospitalization approach ing elective surgery centers (Ed Egger), Nov Studdefyi noift io‘n10 0 foTro ph eaHlotshp itcaalrse’ qpuoasleist y que(Esdt iEogngse r)a,b out Fewin utrnecaotcinugm efnrtaiel d eldLeartliy,n osM acyo m9e9 :8t.o U.S. to obtain HBS99I:,1 6.P icker offer tool to measure both operational Sep 99:20. health care services, Sep 99:6. efficiency, patient satisfaction, Sep 99:8. Orthopedics Focus groups identify what matters most, Feb 99:21. Health care industry way behind in using existing Get ready for big increase in demand for CV services Hospital, national; disease management company technologies, industry leaders say, Nov 99:4. (Ed Egger), Oct 99:1. launch TJR program in Maryland, Feb 99:5. Health managers need to look beyond selves to HCIA expands ‘100 Top Hospitals’ program to HRCI kicks off orthopedic surgery rating service for rebuild patients’ trust in health care (Ed Egger), include clinical research, July 99:11. US. hospitals, Jan 99:6. Apr 99:11. Health plans object to provider conclusion in Office visits to orthopedic surgeons increase during Hospitals can obtain Y2K consumer preparation Kaiser/Harvard study on managed care, Oct 99:6. 20-year period between 1975-76 and 1995-96, guides from Odin Group, Oct 99:8. Heart Assn. calls patient noncompliance a ‘major Dec 98:7. hidden health threat’, Sep 99:6. Hospitals report jump in patient satisfaction despite Outcomes Measurement Humana hospitalist program improves patient care, managed care backlash, Aug 98:7. Community health involvement increasing, but reduces costs, July 99:6. California’s nurse staff law is costly red flag (Donald measurable results more important now, Nov If physician unionization trend catches on, hospitals E.L. Johnson), Nov 99:2. Information, attention to privacy most important to 99:7. could be drastically affected (Ed Egger), Sep JCAcoHmOe s cmiteeas suforuerm ehnetal tha cchaireev eomregnatnsi,z atMiaorn s 99f:o4r. out- Inf9o9r:1m0a.t ion, attention to privacy most important to Insapbiorritnigo n paptaiteinetn,t se, mpSleopy e9e9: 6.s atisfaction turns New measurement approach includes both costs, abortion patients, Sep 99:6. Florida hospital into top performer (Ed Egger), outcomes to get physician buy-in, Mar 99:10. Majority of ED visits could be handled elsewhere, Jun 99:13. Plans that measure progress, report it publicly, have Sachs Group data reveals, Oct 99:7. LA hospital betting electronic information and higher quality, NCQA reports, Sep 99:11. Majority of patients still not receiving proven pre- access card will bolster business, Feb 99:5. Providers can enhance value to customers by hiking ventive screenings, Atlas says, Jun 99:6. Methods for improving emergency department ability to measure wellness data, Sep 99:15. Methods for improving emergency department operational process (William Schumacher, M.D.), Study of ‘100 Top Hospitals’ poses questions about operational process (William Schumacher, M.D.), Feb 99:13. definition for health care quality (Ed Egger), Feb 99:13. Minorities unaware of racial health gaps, but think Sep 99:20. Minorities unaware of racial health gaps, but think they receive inferior care, Nov 99:7. Will improved patient monitoring improve patient they receive inferior care, Nov 99:7. New portable cath lab offers potential competitive outcomes?, Apr 98:13. New Internet technologies aim at high quality, cost- advantage for outreach efforts, Nov 99:15. #1 rehab facility makes patients feel at home, Outpatient Care/Surgery effective care for chronically ill, Oct 99:9. Feb 99:23. Blacks twice as likely as whites to use hospital out- #1 rehab facility makes patients feel at home, Online program allows clients to review previous patient departments, Mar 98:9. Feb 99:23. Developer offers ‘win-win’ construction solution for Online source available for health care professionals day’s research interview data, Nov 99:8 -atient service center concept promises enhanced capital-starved hospitals (Ed Egger), Dec 99:20. performing care management, July 99:9. experiences for patients (Scott Walters), Outpatient PPS will create hospitals’ greatest chal- Online tool helps health systems identify potential May 99:11. lenge (Ted Matson, FACHE, and Jim supply chain cost savings, July 99:9. Georgoulakis, Ph.D.), Nov 99:10. Overweight Americans dismiss the personal health Phone card device helps increase patient satisfaction survey responses, May 99:5. Plastic surgeries rarely performed in hospital set- threat; doctors avoid obesity issue, Dec 99:7. Plans that measure progress, report it publicly, have tings, Mar 99:6. -atient service center concept promises enhanced higher quality, NCQA reports, Sep 99:11. 32 Health Care Strategic Management, December 1999 © Copyright 1999 by The Business Word Inc. It is illegal under federal copyright law to reproduce, fax or input electronically this publication or any portion of it without the publisher's permission. For more permission information, see page 2.

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