Happy at Work: Ten Steps to Ultimate Job Satisfaction

225 Pages·2007·1.847 MB·English

by  Sophie Rowan

Are you happy at work? H Sophie Rowan
Really?
A
P
Being happy at work is something we all struggle with at
P
some point in our working lives. Real job satisfaction
depends on so much – our own goals and expectations, Y
the people around us, the support we receive (or don’t

receive), the environment we work in and much more. A
T
Focussing on you, your working relationships and your
environment, Happy at Work helps you make the most of
what you’ve got, no matter what your job situation is. W
From ‘de-toxing’ your work life to managing your boss,
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in ten simple steps you’ll find out how to truly enjoy your
O
working day and banish those Monday morning blues
H R
for good!
R
O
A
K
“Happy at Work offers pearls of wisdom from a leading occupational
P W
psychologist – it’s for everyone who wants to find out how to take
P
intelligent steps to be happier at work.” Y AT
Siobhan Hamilton-Phillips, CEO and Consultant Psychologist, S
Career Psychology Ltd o
p
“This remarkably readable and highly practical book will energize h
everyone who reads it and transform the way they work. ie
Highly recommended.”
R
Martyn Newman, Ph.D, D.Psych.
Corporate Psychologist and Author of Emotional Capitalists - o
w
The New Leaders
a
n
£9.99
PERSONAL DEVELOPMENT
Cover by Heat design
Ten Steps to Ultimate
Visit us on the web Job Satisfaction
www.pearson-books.com
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HAPPY AT WORK
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Prentice Hall LIFE
If life is what you make it, then making it better starts here.
What we learn today can change our lives tomorrow. It can
change our goals or change our minds; open up new
opportunities or simply inspire us to make a difference.
That's why we have created a new breed of books that do
more to help you make more of yourlife.
Whether you want more confidence or less stress, a new
skill or a different perspective, we've designed Prentice Hall
Lifebooks to help you to make a change for the better.
Together with our authors we share a commitment to bring
you the brightest ideas and best ways to manage your life,
work and wealth.
In these pages we hope you’ll find the ideas you need for the
life you want. Go on, help yourself.
It’s what you make it
* * *
HAPP_A01.QXP 15/11/07 15:23 Page iii
HAPPY AT WORK
Ten steps to ultimate job satisfaction
Sophie Rowan
HAPP_A01.QXP 15/11/07 15:23 Page iv
Pearson Education Limited
Edinburgh Gate
Harlow CM20 2JE
Tel: [phone]
Fax: [phone]
Website: www.pearsoned.co.uk
First published in Great Britain in 2008
© Sophie Rowan 2008
The right of Sophie Rowan to be identified as author of this work has been
asserted by her in accordance with the Copyright, Designs and Patents Act
1988.
ISBN: 978-0-273-71423-1
British Library Cataloguing-in-Publication Data
A catalogue record for this book is available from the British Library.
Library of Congress Cataloging-in-Publication Data
Rowan, Sophie.
Happy at work : ten steps to ultimate job satisfaction / Sophie Rowan.
p. cm.
Includes bibliographical references and index.
ISBN-13: 978-0-273-71423-1 (pbk. )
1. Job satisfaction. 2. Quality of work life. I. Title.
HF5549. 5. J63R637 2008
650. 1–dc22
2007041897

All rights reserved. No part of this publication may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mech-
anical, photocopying, recording or otherwise, without either the prior written
permission of the publisher or a licence permitting restricted copying in the
United Kingdom issued by the Copyright Licensing Agency Ltd, Saffron House,
6–10 Kirby Street, London EC1N 8TS. This book may not be lent, resold, hired
out or otherwise disposed of by way of trade in any form of binding or cover
other than that in which it is published, without the prior consent of the pub-
lishers.
10 9 8 7 6 5 4 3 2 1
11 10 09 08 07
Cartoons by Bill Piggins
Typeset in 10/15pt IowanOldSt BT by 3
PrintedinGreatBritainbyHenryLingLtd.,attheDorsetPress,Dorchester,Dorset
The Publishers’ policy is to use paper manufactured from sustainable forests.
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For Alan
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CONTENTS
ix
Acknowledgements
xi
About the author
1
Introduction
9
Section 1 – Managing Yourself
13
Step 1 Know yourself
37
Step 2 Choose to be happy
59
Step 3 Your happiness plan
77
Section 2 – Managing Others
81
Step 4 The ar t of effective communication
101
Step 5 Optimism and kindness: a winning
combination
123
Step 6 Managing your boss
139
Step 7 Managing difficult relationships
155
Section 3 – Managing your World of Work
CONTENTS vii
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157
Step 8 Detox your work life
177
Step 9 Balance your life
193
Step 10 Be the best you can be

viii HAPPY AT WORK
HAPP_A01.QXP 15/11/07 15:23 Page ix
ACKNOW-
LEDGEMENTS
Happy at Work was a team effort, and resulted from the guid-
ance, collaboration and support of the following people. The
team at Pearson, especially my editors Samantha Jackson and
Elizabeth Rix provided unstinting support throughout. My
business partners, John Deely and Elaine Nicholls, whose
support and friendship have always been more than generous.
Nikki Walsh, editor of my careers column, was a constant
source of guidance. A big thank-you also to Vanessa Harriss
who edited early drafts of Happy at Work; researcher Yseult
Freaney; illustrators Richard Slator and Bill Piggins; my lawyer
Geraldine East and Bella Saer who helped me enormously with
the proposal.

My family was hugely supportive throughout. My parents,
Kathleen and Fergus, provided me with the perfect writing
space and mint tea on tap. My four fabulous sisters read draft
after draft and provided invaluable feedback. Anna and Eve
played an absolute blinder. My friends provided me with great
encouragement, especially Michelle Hegarty and Orla Keenan.
Genuine thanks to the many colleagues, clients, associates and
mentors I consulted in relation to this book, especially those
who featured in the case studies; you are too numerous to
ACKNOWLEDGEMENTS ix