Handbook of Research on Advances in Health Informatics and Electronic Healthcare Applications: Global Adoption and Impact of Information Communication Technologies PDF
Preview Handbook of Research on Advances in Health Informatics and Electronic Healthcare Applications: Global Adoption and Impact of Information Communication Technologies
Handbook of Research on Advances in Health Informatics and Electronic Healthcare Applications: Global Adoption and Impact of Information Communication Technologies Khalil Khoumbati University of Sindh, Pakistan Yogesh K. Dwivedi Swansea University, UK Aradhana Srivastava Participatory Research in Asia (PRIA), India Banita Lal Nottingham Trent University, UK Medical inforMation science reference Hershey • New York Director of Editorial Content: Kristin Klinger Senior Managing Editor: Jamie Snavely Assistant Managing Editor: Michael Brehm Publishing Assistant: Sean Woznicki Typesetter: Michael Brehm Cover Design: Lisa Tosheff Printed at: Yurchak Printing Inc. Published in the United States of America by Medical Information Science Reference (an imprint of IGI Global) 701 E. Chocolate Avenue Hershey PA 17033 Tel: 717-533-8845 Fax: 717-533-8661 E-mail: [email protected] Web site: http://www.igi-global.com/reference Copyright © 2010 by IGI Global. All rights reserved. No part of this publication may be reproduced, stored or distributed in any form or by any means, electronic or mechanical, including photocopying, without written permission from the publisher. Product or company names used in this set are for identification purposes only. Inclusion of the names of the products or companies does not indicate a claim of ownership by IGI Global of the trademark or registered trademark. Library of Congress Cataloging-in-Publication Data Handbook of research on advances in health informatics and electronic healthcare applications : global adoption and impact of information communication technologies / Khalil Khoumbati ... [et al.], editors. p. ; cm. Includes bibliographical references and index. Summary: "This book presents a comprehensive resource elucidating the adoption and usage of health informatics"--Provided by publisher. ISBN 978-1-60566-030-1 (h/c) 1. Medical informatics--Handbooks, manuals, etc. I. Khoumbati, Khalil, 1965- [DNLM: 1. Medical Informatics--trends. W 26.5 H2353 2010] R858.H322 2010 651.5'04261--dc22 2009001900 British Cataloguing in Publication Data A Cataloguing in Publication record for this book is available from the British Library. All work contributed to this book is new, previously-unpublished material. The views expressed in this book are those of the authors, but not necessarily of the publisher. Dedicated To Mehboob, Abdullaha, Raheela, Rawal, Rameela, Rahmeen and Rabia —Khalil Khoumbati To Kamlesh Bhaya, Sarita Bhabhi, Atul and Vipul —Yogesh K. Dwivedi To my parents, for being there for me always —Aradhana Srivastava To Meena, Angela, Ravi, Bobby —Banita Lal Editorial Advisory Board Abdul Karim Baloch, Mehran University of Engineering and Technology, Pakistan Rajiv Kohli, Mason School of Business at The College of William & Mary, USA E. Vance Wilson, The University of Toledo, USA Marinos Themistocleous, Brunel University, UK Rajiv Ranjan Tewari, University of Allahabad, India Mohini Singh, RMIT University, Australia Michael D. Williams, Swansea University, UK Asadullha Shah Bukhari, ISRA University, Pakistan Vishanth Weerakkody, Brunel University, UK List of Reviewers Hardeep Singh, Houston Center for Quality of Care and Utilization Studies, USA Norhayati Zakaria, Universiti Utara, Malaysia Jean-Paul Van Belle, Centre for IT and National Development in Africa, Aftica Masoud Mohammadian, School of Information Sciences and Engineering, Australia Ing. Vincenzo Gullà, Digital Technologies, Italy Junaid Ahmed Zubairi, SUNY at Fredonia, USA Sarmad Alshavi, Brunel University, UK Ulrika Josefsson, IT-University of Göteborg, Sweden Hans Kyhlbäck, Blekinge Institute of Technology, Ronneby, Sweden Wasana Bandara, Queensland University of Technology, Australia Vladimir Oleshchuk, University Agder, Norway Kai Zheng, Carnegie Mellon University, USA Michael I. Harrison, University of Pennsylvania, USA Chad Lin, Curtin University of Technology, Australia Aradhana Srivastava, Jawaharlal Nehru University, India Aisha Naseer, Brunel University, UK Kiran Deep, Brunel University, UK Dim Pet, University of Athens, Greece Raj Gururajan, University of Southern Queensland–Toowoomba, Australia Inger Dybdahl Sorby, Norwegian University of Science and Technology, Norway Navonil Mustafee, University of Warwick, UK James G. Anderson, Purdue University, USA Sevgi Ozkan, Brunel University UK Vasiliki Mantzana, University of Athens, Greece Herbert Daly, Brunel University UK Tillal Eldabi, Brunel University UK Schmitz Dominik, Fraunhofer FIT, Schloss Birlinghoven, Augustin, Germany Geoffrey Jalleh, Curtin University of Technology, Perth, Western Australia Bernd Carsten Stahl, Computing Sciences and Engineering, Ireland Dominik Schmitz, Fraunhofer FIT, Schloss Birlinghoven, Augustin, Germany Joseph Weill Medical College of Cornell University, USA Maryati Mohd, University Kebangsaan Malaysia Dr Yu-An Huang, National Chengchi University, Taiwan Hamid Alalwany, Brunel University UK Nesaar Banderker, Information Systems Consultant, PBT Group, South Africa Imran Tasadduq, National University of Emerging Sciences , Pakistan Shahid Hussain Larik, University of Sindh, Pakistan Syed Misbahuddin, UoH, Saudi Arabia Luisa Piris , Brunel University UK Sigurd Eskeland, University of Agder, Norway Geoffrey Jalleh, Curtin University of Technology, Perth, Western Australia David Sier, Mathematical and Information Sciences, Clayton MDC, Clayton, Australia Kethers, Stefanie, CSIRO ICT Centre, Australia Simon J.E. Taylor, Brunel University UK Lampros K. Stergioulas, Brunel University UK Nisar A Memon, Sindh University, Pakistan Khalil Khoumbati, University of Sindh, Pakistan Yogesh K. Dwivedi, Swansea University, Swansea, UK Banita Lal, Swansea University, UK Asadullaha Shah, ISRA University, Hyderabad Pakistan Ghullam Sarwar Shah, Brunel University UK Shazad Ahmed Memon, Brunel University UK List of Contributors Ammenwerth, Elske / University for Health Sciences, Medical Informatics & Technology, Austria ...........................................................................................................................................477 Anderson, James G. / Purdue University, USA ........................................................................144, 385 Archer, Norm / McMaster University, Canada ................................................................................446 Balas, Andrew / Old Dominion University, USA ..............................................................................385 Bandara, Wasana / Queensland University of Technology, Australia .............................................289 Banderker, Nesaar / University of Cape Town, South Africa ..........................................................368 Baykal, Nazife / Informatics Institute Metu, Turkey ..........................................................................74 Brailsford, Sally / University of Southampton, UK .........................................................................255 Bürkle, Thomas / University of Erlangen, Germany .......................................................................477 Chahal, Kirandeep / Brunel University, UK ....................................................................................190 Dahl, Yngve / Telenor Research & Innovation, Norway .....................................................................52 Daly, Herbert / Brunel University, UK .............................................................................................190 Dorj, Phurb / Jigme Dorji Wangchuck National Referral Hospital, Bhutan ...................................410 Eldabi, Tillal / Brunel University, UK ..............................................................................................190 Eskeland, Sigurd / University of Agder, Norway ............................................................................274 Faxvaag, Arild / Norwegian University of Science and Technology, Norway ....................................52 Gans, Günter / RWTH Aachen University, Germany ......................................................................205 Gräber, Stefan / University Hospital of Saarland, Germany ...........................................................477 Gullà, Vincenzo / Advanced Digital Technologies (ADITECH SRL), Italy ........................................91 Gururajan, Raj / University of Southern Queensland, Australia ....................................................109 Hamid, Alalwany / Brunel University, UK ...........................................................................................1 Harrison, Michael I. / Agency for Healthcare Research and Quality, USA .......................................33 Hasan, Sharique / Carnegie Mellon University, USA .....................................................................234 Huang, Yu-An / National Chi Nan University, Taiwan ....................................................................221 Iller, Carola / University of Heidelberg, Germany ...........................................................................477 Johnson, Michael P. / The University of Massachusetts Boston, USA .............................................234 Josefsson, Ulrika / University of Gothenburg, Sweden ....................................................................353 Katsaliaki, Korina / Middlesex University, UK ...............................................................................255 Kethers, Stefanie / Monash University, Australia ...........................................................................205 Klepack, William / Dryden Family Medicine, USA .........................................................................423 Koppel, Ross / University of Pennsylvania, USA ...............................................................................33 Kyhlbäck, Hans / Blekinge Institute of Technology, Sweden ..........................................................319 Lin, Chad / Curtin University of Technology, Australia ...................................................................221 Melby, Line / Norwegian University of Science and Technology, Norway ........................................52 Misbahuddin, Syed / University of Hail, Kingdom of Saudi Arabia ...............................................169 Mustafee, Navonil / Warwick Business School, UK .........................................................................255 Naseer, Aisha / Brunel University, UK ..............................................................................................124 Nytrø, Øystein / Norwegian University of Science and Technology, Norway ....................................52 O’Neill, Liam / University of North Texas, USA ...............................................................................423 Oleshchuk, Vladimir / University of Agder, Norway .......................................................................274 Ozkan, Sevgi / Brunel University Business School, UK .....................................................................74 Padman, Rema / Carnegie Mellon University, USA ........................................................................234 Panteli, Niki / University of Bath, UK ..............................................................................................433 Parry, David / Auckland University of Technology, New Zealand ...................................................410 Parry, Emma / University of Auckland, New Zealand .....................................................................410 Paul, Ray J. / Brunel University, UK ................................................................................................190 Pitsillides, Andreas / University of Cyprus, Cyprus .........................................................................433 Pitsillides, Barbara / Nicosia, Cyprus ..............................................................................................433 Reddick, Christopher G. / The University of Texas at San Antonio, USA .......................................458 Samaras, George / University of Cyprus, Cyprus ............................................................................433 Sarmad, Alshawi / Brunel University, UK ..........................................................................................1 Schmitz, Dominik / Fraunhofer FIT, Germany ...............................................................................205 Schulman, Joseph / New York Presbyterian Hospital, USA ...............................................................17 Seland, Gry / Norwegian University of Science and Technology, Norway ........................................52 Shaw, Mark C. / De Montfort University, UK ..................................................................................333 Sier, David / CSIRO Mathematical and Information Sciences, Australia ........................................205 Sincan, Murat / Informatics Institute Metu, Turkey ...........................................................................74 Sørby, Inger Dybdahl / Norwegian University of Science and Technology, Norway ........................52 Srinivasan, Bala / Monash University, Australia .............................................................................493 Stahl, Bernd Carsten / De Montfort University, UK .......................................................................333 Stephenson, Christine / Emirates Airlines, UAE .............................................................................289 Stergioulas, Lampros K. / Brunel University, UK ...........................................................................124 Stone, Peter / University of Auckland, New Zealand ........................................................................410 Sutter, Berthel / Blekinge Institute of Technology, Sweden ..............................................................319 Talbert, Jeffery / University of Kentucky, USA ................................................................................423 Taniar, David / Monash University, Australia ..................................................................................493 Tasadduq, Imran / FAST – National University of Computer & Emerging Sciences, Pakistan ......169 Taylor, Simon J.E. / Brunel University, UK .....................................................................................255 Toussaint, Pieter / Norwegian University of Science and Technology, Norway ................................52 Van Belle, Jean-Paul / University of Cape Town, South Africa .......................................................368 Waluyo, Agustinus Borgy / Monash University, Australia ..............................................................493 Yusof, Shafiz Affendi Mohd / Universiti, Utara Malaysia ..............................................................153 Zakaria, Nasriah / Universiti Sains, Malaysia.................................................................................153 Zakaria, Norhayati / Universiti Utara, Malaysia ............................................................................153 Zheng, Kai / The University of Michigan, USA ................................................................................234 Zubairi, Junaid Ahmed / SUNY at Fredonia, USA .........................................................................169 Table of Contents Foreword ..........................................................................................................................................xxvii Preface ............................................................................................................................................xxviii Section 1 Health Informatics and E-Health Evaluation Chapter 1 Towards an Evaluation Framework for E-Health Services: Evaluating Criteria from Users Perspective ...........................................................................................................................1 Alalwany Hamid, Brunel University, UK Alshawi Sarmad, Brunel University, UK Chapter 2 Evaluating Healthcare IT and Understanding the Work of Healthcare are Entangled Processes .........17 Joseph Schulman, New York Presbyterian Hospital, USA Chapter 3 Interactive Sociotechnical Analysis: Identifying and Coping with Unintended Consequences of IT Implementation ............................................................................................................................33 Michael I. Harrison, Agency for Healthcare Research and Quality, USA Ross Koppel, University of Pennsylvania, USA Chapter 4 The MOBEL Project: Experiences from Applying User-Centered Methods for Designing Mobile ICT for Hospitals ......................................................................................................................52 Inger Dybdahl Sørby, Norwegian University of Science and Technology, Norway Line Melby, Norwegian University of Science and Technology, Norway Yngve Dahl, Telenor Research & Innovation, Norway Gry Seland, Norwegian University of Science and Technology, Norway Pieter Toussaint, Norwegian University of Science and Technology, Norway Øystein Nytrø, Norwegian University of Science and Technology, Norway Arild Faxvaag, Norwegian University of Science and Technology, Norway Chapter 5 Process-Based Evaluation of Hospital Information Systems: Application of an Information Systems Success Model (PRISE) in the Healthcare Domain ...............................................................74 Sevgi Ozkan, Brunel University Business School, UK Nazife Baykal, Informatics Institute Metu, Turkey Murat Sincan, Informatics Institute Metu, Turkey Chapter 6 How can Telemedicine Benefit from Broadband Technologies? ..........................................................91 Vincenzo Gullà, Advanced Digital Technologies (ADITECH SRL), Italy Section 2 Health Informatics and E-Health Tools and Technologies Chapter 7 Organisational Factors and Technological Barriers as Determinants for the Intention to Use Wireless Handheld Technology in Healthcare Environment: An Indian Case Study ..............109 Raj Gururajan, University of Southern Queensland, Australia Chapter 8 HealthGrids in Health Informatics: A Taxonomy ...............................................................................124 Aisha Naseer, Brunel University, UK Lampros K. Stergioulas, Brunel University, UK Chapter 9 Improving Patient Safety with Information Technology ....................................................................144 James G. Anderson, Purdue University, USA Chapter 10 Managing ICT in Healthcare Organization: Culture, Challenges, and Issues of Technology Adoption and Implementation ............................................................................................................153 Nasriah Zakaria, Universiti Sains, Malaysia Shafiz Affendi Mohd Yusof, Universiti Utara, Malaysia Norhayati Zakaria, Universiti Utara, Malaysia Chapter 11 Emergency Medical Data Transmission Systems and Techniques .....................................................169 Junaid Ahmed Zubairi, SUNY at Fredonia, USA Syed Misbahuddin, University of Hail, Kingdom of Saudi Arabia Imran Tasadduq, FAST – National University of Computer & Emerging Sciences, Pakistan
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