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Handbook of Decision Making PDF

722 Pages·2012·2.62 MB·English
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H D M ANDBOOK OF ECISION AKING Edited by PAUL C. NUTT AND DAVID C. WILSON A John Wiley and Sons, Ltd., Publication Thiseditionfirstpublished2010 (cid:1)C 2010 JohnWiley&Sons,Ltd Registeredoffice JohnWiley&SonsLtd,TheAtrium,SouthernGate,Chichester,WestSussex,PO198SQ, UnitedKingdom Fordetailsofourglobaleditorialoffices,forcustomerservicesandforinformationabouthowtoapply forpermissiontoreusethecopyrightmaterialinthisbookpleaseseeourwebsiteatwww.wiley.com. Therightoftheauthortobeidentifiedastheauthorofthisworkhasbeenassertedinaccordancewith theCopyright,DesignsandPatentsAct1988. Allrightsreserved.Nopartofthispublicationmaybereproduced,storedinaretrievalsystem,or transmitted,inanyformorbyanymeans,electronic,mechanical,photocopying,recordingor otherwise,exceptaspermittedbytheUKCopyright,DesignsandPatentsAct1988,withouttheprior permissionofthepublisher. Wileyalsopublishesitsbooksinavarietyofelectronicformats.Somecontentthatappearsinprintmay notbeavailableinelectronicbooks. Designationsusedbycompaniestodistinguishtheirproductsareoftenclaimedastrademarks.All brandnamesandproductnamesusedinthisbookaretradenames,servicemarks,trademarksor registeredtrademarksoftheirrespectiveowners.Thepublisherisnotassociatedwithanyproductor vendormentionedinthisbook.Thispublicationisdesignedtoprovideaccurateandauthoritative informationinregardtothesubjectmattercovered.Itissoldontheunderstandingthatthepublisher isnotengagedinrenderingprofessionalservices.Ifprofessionaladviceorotherexpertassistanceis required,theservicesofacompetentprofessionalshouldbesought. LibraryofCongressCataloging-in-PublicationData Handbookofdecisionmaking/editors,PaulNutt,DavidWilson. p.cm. ISBN978-1-4051-6135-0 1.Decisionmaking. I.Nutt,PaulC. II.Wilson,DavidC.(DavidCharles),1951– HD30.23.H3542010 658.4(cid:2)03–dc22 2009052103 AcataloguerecordforthisbookisavailablefromtheBritishLibrary. Typesetin10/12ptBaskervillebyAptaraInc.,NewDelhi,India PrintedinGreatBritainbyCPIAntonyRowe,Chippenham,Wiltshire Paul ToNancyDavisNutt David ForJo,AlexandAmyWilson Contents NotesontheContributors ix AbouttheEditors xxi PARTI INTRODUCTION 1 1 CrucialTrendsandIssuesinStrategicDecisionMaking 3 PAULC.NUTTANDDAVIDC.WILSON 2 ResearchonStrategicDecisions:TakingStockandLookingAhead 31 VASSILISPAPADAKIS,IOANNISTHANOS,ANDPATRICKBARWISE PARTII KEYTHEORETICALPERSPECTIVES 71 3 DecisionMaking:It’sNotWhatYouThink 73 HENRYMINTZBERGANDFRANCESWESTLEY 4 OrganizingandtheProcessofSensemaking 83 KARLE.WEICK,KATHLEENM.SUTCLIFFE,ANDDAVIDOBSTFELD 5 ThePoliticalAspectsofStrategicDecisionMaking 105 JOHNCHILD,SAIDELBANNA,ANDSUZANARODRIGUES 6 OrganizationalIdentityandStrategicDecisionMaking 139 AIMEEL.HAMILTONANDDENNISA.GIOIA vi CONTENTS PARTIII CONCEPTUALIZINGSTRATEGICDECISIONMAKING 153 7 BuildingaDecision-makingActionTheory 155 PAULC.NUTT 8 ADecisionProcessModeltoSupportTimelyOrganizationalInnovation 197 ANDREL.DELBECQ,TERRIL.GRIFFITH,TAMMYL.MADSEN,ANDJENNIFERL.WOOLLEY 9 DecisionMakinginGroups:TheoryandPractice 231 COLINEDENANDFRANACKERMANN PARTIV FACTORSANDCONSIDERATIONSTHATIMPINGEONDECISIONMAKING 273 10 DecisionMakinginProfessionalServiceFirms 275 TIMMORRIS,ROYSTONGREENWOOD,ANDSAMANTHAFAIRCLOUGH 11 RiskTakingandStrategicDecisionMaking 307 PHILIPBROMILEYANDDEVAKIRAU 12 DecisionErrorsofthe4th,5th,and6thKind 327 KIMBOALANDMARKMECKLER 13 DecisionMakinginPublicOrganizations 349 HALG.RAINEY,JOHNC.RONQUILLO,ANDCLAUDIAN.AVELLANEDA 14 StrategicDecisionMakingandKnowledge:AHeideggerianApproach 379 HARIDIMOSTSOUKAS 15 ChallengesofUsingITtoSupportMultidisciplinaryTeam DecisionMaking 403 MICHAELBARRETTANDEIVOROBORN PARTV RECENTEMPIRICALFINDINGSTHATSUPPORTTHEORIESANDVIEWS 431 16 TheBradfordStudies:DecisionMakingandImplementationProcesses andPerformance 433 SUSANMILLER 17 ComparingtheMeritsofDecision-makingProcesses 449 PAULC.NUTT CONTENTS vii 18 OfBaseball,MedicalDecisionMaking,andInnumeracy 501 LORIFERRANTI,STEVENCHENG,ANDDAVIDDILTS 19 TheDimensionsofDecisions:AConceptualandEmpiricalInvestigation 517 LORIS.FRANZANDMICHAELW.KRAMER PARTVI METHODOLOGYFORTHESTUDYOFDECISIONMAKING 541 20 EmpiricalMethodsforResearchonOrganizationalDecision-Making Processes 543 MARSHALLSCOTTPOOLEANDANDREWH.VANDEVEN 21 OntheStudyofProcess:MergingQualitativeandQuantitative Approaches 581 PAULC.NUTT 22 TheBradfordStudies:IssuesRaisedbyTheseandOtherStudiesforthe UnderstandingofDecisionMaking 619 DAVIDC.WILSON PARTVII DIRECTIONSANDPERSPECTIVES 643 23 DiscussionandImplications:TowardCreatingaUnifiedTheoryof DecisionMaking 645 PAULC.NUTTANDDAVIDC.WILSON Index 679

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