Handbook for Mortals This page intentionally left blank Joanne Lynn, MD Joan Harrold, MD Janice Lynch Schuster, MFA Second Edition Handbook for Mor tals GUIDANCE FOR PEOPLE FACING SERIOUS ILLNESS 1 1 Oxford University Press, Inc., publishes works that further Oxford University’s objective of excellence in research, scholarship, and education. Oxford New York Auckland Cape Town Dar es Salaam Hong Kong Karachi Kuala Lumpur Madrid Melbourne Mexico City Nairobi New Delhi Shanghai Taipei Toronto With offi ces in Argentina Austria Brazil Chile Czech Republic France Greece Guatemala Hungary Italy Japan Poland Portugal Singapore South Korea Switzerland Th ailand Turkey Ukraine Vietnam C opyright © 2011 by Oxford University Press. Published by Oxford University Press, Inc. 198 Madison Avenue, New York, New York 10016 www.oup.com Oxford is a registered trademark of Oxford University Press All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior permission of Oxford University Press. ____________________________________________ Library of Congress Cataloging-in-Publication Data Lynn, Joanne, 1951- Handbook for mortals : guidance for people facing serious illness / Joanne Lynn, Joan Harrold, Janice Lynch Schuster. — 2nd ed. p. ; cm. Rev. ed. of: Handbook for mortals / Joanne Lynn, Joan Harrold, and the Center to Improve Care of the Dying, George Washington University. 1999. Includes bibliographical references and index. ISBN 978-0-19-974456-5 (paper : alk. paper) 1. Catastrophic illness—Popular works. 2. Terminally ill—Popular works. 3. Death—Popular works. 4. Terminal care—Popular works. I. Harrold, Joan K. II. Schuster, Janice Lynch. III. Handbook for mortals. IV. Title. [DNLM: 1. Terminal Care—Popular Works. 2. Advance Care Planning—Popular Works. 3. Attitude to Death—Popular Works. 4. Patient Education as Topic—Popular Works. 5. Terminally Ill—psychology—Popular Works. WB 310 L989h 2011] R726.8.H353 2011 362.17'5—dc22 2010025271 ____________________________________________ 9 8 7 6 5 4 3 2 1 Printed in the United States of America on acid-free paper About This Book Many people have been involved in the writing and editing of this second edition of Handbook for Mortals , the original version of which resulted from an extraordinary collaboration of professional caregivers, scholars, and ordinary citizens. Th e original edition benefi ted from the insights and comments of more than two hundred people. We remain grateful to them for their contribu- tion. Among us, we have cared for thousands of people who died. Among us also are some well-known scholars in art, literature, and health care research. Th is edition owes much to the generosity and support of Altarum Institute, a nonprofi t health systems research and consulting institute, which is launch- ing a major initiative to improve care for people living with serious chronic illness associated with aging. Th e original edition was made possible with funding from the Alfred P. Sloan Foundation of New York City. Th e Retirement Research Foundation of Chicago, Illinois, supported development of a com- panion book for health care managers and policymakers, and that simultane- ous work enriched this book. Th e Oxford University Press and especially our editors, Joan Bossert and Abby Gross, have been most supportive, fl exible, and effi cient. We note with gratitude the guidance and commitment of James Levine, our literary agent. We appreciate the dedication of Les Morgan, who has been instrumental in posting this book on the Web. Th anks also to Larry Beresford for research support. We thank Conor Fowler and Joanna Ng for serving as editorial assistants to this project. Many colleagues and readers have sent us stories and insights for this book. We are grateful to you for opening your hearts and for reminding us why this work is essential. We invite readers to share by emailing [email protected]. We thank you. FOR THE FIRST AND SECOND EDITIONS BASED ON THE COMBINED CONTRIBUTION OF THE FOLLOWING INDIVIDUALS: Joanne Lynn, M.D., Center to Improve Care of the Dying Joan K. Harrold, M.D., Hospice of Lancaster County (Lancaster, PA) Sandra Bertman, Ph.D., University of Massachusetts Medical Center (Worcester, MA) Gwen Glesmann, Pensaré Design Group, Ltd. Janice Lynch Schuster, Altarum Institute Joel D. Smith, Center to Improve Care of the Dying Mary Ellen Vehlow, Pensaré Design Group, Ltd. Conor Fowler, University of Maryland, Baltimore County DRAFTING AND RESEARCH AT GEORGE WASHINGTON UNIVERSITY Anne Boling Brian Green Katalin Roth Felicia Cohn Phil Higgins Mary Ryan Rachel Duvack Jill Joseph Phyllis Schmitz Janet Heald Forlini Nicole Makosky Lisa Spear Nancy Freeborne Kristen McNiff Anne Wilkinson DRAFTING AND RESEARCH CONTRIBUTORS Larry Beresford, San Francisco, CA Rev. Timothy Cherry, Coppell, TX Rabbi Kenneth L. Cohen, Bethesda, MD Rev. Hank Dunn, Hospice of Northern Virginia Marcia Levetown, M.D., Galveston, TX Cherri McKenzie, McLean, VA Casey Milne, Resource Connectors, Ltd., Portland, OR Debra Nichols, M.D., Pittsburgh, PA LITERARY AND VISUAL IMAGES Lois LaCivita Nixon, Ph.D., Tampa, FL Marilyn Field, Ph.D., Washington, DC Michael Lipson, Ph.D., New York, NY Ronald Carson, Ph.D., Galveston, TX Digital CLAY Interactive, Ltd. FOCUS GROUPS Barbara Kreling, George Washington University Medical Center Kyle Anne Kenney, George Washington University Medical Center Susan W. Morris, Global Exchange, Bethesda, MD WRITTEN CRITIQUES AND SUGGESTIONS Janet Abrahm Harlan Krumholz Marian Secundy Robert Arnold Kristie Martin Mary Sklencar Marshall Chin Kyle Nash Harold Sox Ann Armstrong-Dailey Michael Rich William Steinberg Myron Ebersole Walter Robinson James Tulsky Ted Greenwood Ellen Rooney Marilyn Webb Patti Homan Diane Rule Doron Weber Hana Janjigian Greg Sachs ADDITIONAL INFORMATION AND INSIGHT Susan A. Berger Patricia Bomba Denise Brown Beverly Cummings Deborah L. Grassman Karl Lorenz Christina Puchalski Charlie Sabatino Contents Foreword by Rosalynn Carter xiii Introduction xv 1. Living with Serious Illness 3 Am I “living with” or “dying of”? 5 How we die—then and now 8 Practice, practice, practice 9 Planning for uncertainty 9 Th e power of words 11 Not particularly interested in dying… 12 Decisions to make, decisions to wait 13 No one “right way” 14 2. Enduring and Changing 15 Mourning your losses 18 Seeing yourself more clearly 21 Coping with changes in appearance 21 Taking care of yourself 22 Setting realistic goals 24 About relationships 25 Life is changing, but . . . 27 3. Finding Meaning 28 Religion and relationships 29 Meaning and loss 31 Finding your way to fi nding meaning 32 Chaplains and others who can help 32 4. Helping Family Make Decisions and Give Care 42 Families deciding together 44 Family caregiving 46 How can a caregiver know whether things are out of control? 50 What to do when the caregiver is overwhelmed 50 How does a caregiver fi nd support groups? 51 Is it possible to help from a distance? 52 Is there anything good about caregiving? 52 5. Getting the Help You Need 54 How to fi nd help and advice 55 Getting the help of a care manager 56 Getting your wishes followed at home 56 When you have help in your home 57 What to do when things don’t go well 58 Mistreatment: what to do if anyone suspects mistreatment or neglect 59 A guide to settings and services 61 Getting the help you need 67 6. Talking with Your Doctor 69 Know what you should expect from your doctor (or physician’s assistant or nurse practitioner) 70 Getting the most out of each visit with your doctor 75 Talking with your doctor—special situations 77 When you are hesitant to ask questions 85 Doctors and hope 85 7. Controlling Pain 87 ts Types of pain 89 n e Choosing the right pain medicine 92 t n o Diff erent ways to take pain medicine 96 C viii Doses of pain medicine 98 A few rules about pain management 100 How oft en to take pain medicine 102 Fear of addiction 102 Side eff ects of pain medications 104 More medications that relieve pain 105 8. Managing Other Symptoms 109 “I feel very short of breath, as if I just can’t breathe” 109 “I just can’t eat” 114 “What are bed sores and how can I prevent them?” 116 “I want to stay awake; there’s so much yet to do” 116 “Sometimes I just don’t feel like doing anything” 118 “I’m just so anxious about things. Sometimes I even feel panicked.” 119 “Should I be worried about getting confused or just being ‘out of it’?” 119 “Remind me—can anything good happen?” 120 9. Living with Specifi c Illnesses 121 How long do I have? 122 Heart disease 124 Cancer 127 Lung disease: emphysema and chronic bronchitis 130 Kidney failure 134 Liver failure 136 HIV/AIDS 138 Special concerns for survivors of war and trauma 141 Dementia 142 Dying in very old age 145 10. Planning Ahead 150 Why do I need someone to speak for me? 151 “What should I keep in mind when choosing a proxy?” 153 What if…? 158 I have strong views, but they aren’t about medical s t n treatments! 159 e t n How can I be sure my choices will be followed? 160 o C ix