Table Of Content

Guidelines for Achieving Project Management Success Guidelines for Achieving Project Management Success Gary L. Richardson and Deborah Sater Carstens Various quotes, figures, and tables are taken from our previous books, Project Management Tools and Techniques, 2nd edition (9780367201371) Project Management Theory and Practice, 3rd edition (9780815360711). Reproduced with permission from Taylor and Francis Group LLC (Books) US through PLSclear. First edition published 2022 by CRC Press 6000 Broken Sound Parkway NW, Suite 300, Boca Raton, FL 33487-2742 and by CRC Press 2 Park Square, Milton Park, Abingdon, Oxon, OX14 4RN © 2022 Gary L. Richardson and Deborah Sater Carstens CRC Press is an imprint of Taylor & Francis Group, LLC Reasonable efforts have been made to publish reliable data and information, but the author and pub- lisher cannot assume responsibility for the validity of all materials or the consequences of their use. 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For works that are not available on CCC please contact mpkbookspermissions @tandf .co .uk Trademark notice: Product or corporate names may be trademarks or registered trademarks and are used only for identification and explanation without intent to infringe. Library of Congress Cataloging‑in‑Publication Data Names: Richardson, Gary L., author. | Carstens, Deborah Sater, author. Title: Guidelines for achieving project management success / Gary L. Richardson and Deborah Sater Carstens. Description: Boca Raton, FL : CRC Press, [2022] | Includes bibliographical references and index. Identifiers: LCCN 2021040036 (print) | LCCN 2021040037 (ebook) | ISBN 9781032112350 (hardback) | ISBN 9781032112367 (paperback) | ISBN 9781003218982 (ebook) Subjects: LCSH: Project management. | Management. | Business planning. Classification: LCC HD69.P75 R5224 2022 (print) | LCC HD69.P75 (ebook) | DDC 658.4/04--dc23 LC record available at https://lccn.loc.gov/2021040036 LC ebook record available at https://lccn.loc.gov/2021040037 ISBN: 978-1-032-11235-0 (hbk) ISBN: 978-1-032-11236-7 (pbk) ISBN: 978-1-003-21898-2 (ebk) DOI: 10.1201/9781003218982 Typeset in Times by Deanta Global Publishing Services, Chennai, India To Shawn and my growing family tree. Gary Richardson I dedicate this book to my loving children, Ryan and Lindsay. My parents, Stan and Norma, my brothers, Craig and Richard, and my sister-in-law, Pam, have always been encouraging. Deborah Sater Carstens Contents Preface xiii Authors xv 1 Introduction 1 Reference 4 2 Project Environment 5 Introduction 5 Project Vision 5 The Project Environment 6 External Entities 7 Project Execution 8 Dealing with Unplanned Variations 8 Wrap-up Chapters 9 Summary 9 3 Project Life Cycle Drivers 11 Introduction 11 Product Factors 11 Demand-side Drivers 12 Supply-side Drivers 13 Support Asset Drivers 14 Summary 15 4 Project Success Factors 17 Introduction 17 PMI Pulse Survey 17 Standish Surveys 18 Contemporary Trends 19 PMI Pulse Management Practices Trend 20 ANSI EIA-748 Organizational Maturity Specification 21 Summary 21 References 22 vii viii Contents 5 Project Manager Roles and Management Structure 23 Introduction 23 Power 23 Functional Organization Structure 24 Matrix Organization Structure 28 Virtual Organization Structure 30 Project-oriented Organization Structure 31 Hybrid Organization Structure 32 Summary 33 References 33 6 Defining the Project Scope 35 Introduction 35 Getting Started 36 Use of Templates 36 Business Case 36 Defining Requirements 37 Scope Management Plan 39 Project Scope Definition 40 WPs and the WBS 41 Constructing the Project Scope 42 Work Breakdown Structure 42 Work Packages 44 Bike Example 45 WBS Numbering Scheme 46 Standard WBS Templates 47 Summary 48 References 48 7 Building the Project Schedule 49 Introduction 49 Estimating Project Requirements 49 Estimating Components 50 Estimating Techniques 51 Plan Generation Parameters 52 Plan Mechanics 54 First Cut Plan 56 Key Management Variables 58 WBS Utility 59 Microsoft Project Reference Sources 60 Summary 61 References 61 Contents ix 8 Project Budgeting 63 Introduction 63 Direct Work Package Budget Process 64 Other Issues 65 First Cut Calculated Cost 66 Project Baseline 67 Scope Creep 68 Managing Plan Variability 69 Resource Management Mechanics 71 Resource Sheet 72 Base-level Plan 73 Cost Calculation 74 Resource Reports 75 Comments on the Costing Process 75 Project Cash Flow 76 Resource Management 77 Control Accounts 78 Summary 79 References 80 9 Dealing with Project Risk 81 Introduction 81 Risk Categories 82 Risk Assessment Process 83 Identification Step 84 Qualitative Analysis of Events 86 Quantitative Analysis Step 88 Risk Response Planning 89 Contingency Reserves 91 Risk Monitoring and Control 92 Risk Maps 92 Summary 93 References 94 10 Project Communications 95 Introduction 95 Roles and Responsibilities 95 Tracking Tools and Techniques 96 Summary 102 Reference 104