GUERRillA PROFITS Inentlon: Business Owners, Managers. and Professlonals_ Now you can capture the money that most businesses miss. Most businesses miss profit opportunities on every transaction or customer/client relationship. They have unique profit potential that goes completely untapped-and are unintentionally limiting their incomes without even knowing it. Your very business existence depends on a steady stream of profits to pay your bills .... your salary. ... your employees .... your vendors and suppliers .... and to secure your financial future. And that's the exact reason for Guerrilla Profits. Guerrilla Marketers Rejoice Now, what Guerrilla Marketing has done to ignite your business growth, Gue"illa Profits will do to skyrocket your business's bottom line. Guerrilla Profits is the next step in the global Guerrilla Marketing revolution.Where Guerrilla Marketing helps you use low-cost and no cost marketing methods to get new business, Gue"illa Profits helps you find your profit leverage points-to increase your profits and cashflow, capture new prom sources, and get even more business. Without extra profits or deep pockets, you can't last long .... or support the activities, the resources and the people you need to thrive (especially if the economy gets difficult). The extra money generated by Guerrilla Profits could even make the difference between the success or failure of your business or practice. n's Just that ImponanU ISBN 978-1-60037-322-0 ~ Habitat " for Humanity· 9 GUlrr111a rronlllmlrDIdoDl1 Business/Management: $29.95 www.guerrillaprofits.com Could this ooe book become the kel to lour success io busioess;' Dear Reader, You are holding an opportunity in your hands ... Here between these pages are the secrets to countless business fortunes that have been distilled into a mere book. Rarely as a publisher do I get to be as truly excited about sharing a book with you, the reader- as I am about reading it myselr. Guerrilla Profits is such a book. Jay Conrad Levinson and Stuart Burkow having joined forces (legendary market ing icon .... and master business practi tioner)-is a windfall to the world of business and entrepreneurs in every field. There are lots of great business books out there, but none that has this complete of a laser-focus on the primary factor that drives all business success: Profits. Just as Guerrilla Marketing revolution ized the way businesses conduct market ing--Guerrilla Profits will revolution ize the way businesses create profits. This is one book that you'll want to read and act on before your competitors do. I'm proud of their triumph .... and proud to be able to bring you this book. To your success, David L. Hancock Publisher Guerrilla Marketing Press An imprint of: Morgan James Publishing, LLC The Entrepreneurial Publisher Jay Conrad LevInson, Father. Guemlla MarketIng www.gmarketing com Jay Conrad Levinson is th.: author of the best-selling marketing series in history. Gllerrilla Murkeli,,~. and has \Hillen or co-authored 5 7 bllsinc~s boob. Jay's books h<l\e sold more than 15 million copics \\orld\\ idt:. and are no\\ in 46 languages. His guerrilla conc.:pts h<.l\ e influenced 1113r keting so much that his books are required re'lding in many MBA programs. I II! has \\ ritlen for Enlr.:prcncur & Inc. MagaLines. and onlinc for Microsoft. AOL. and Fonullc Small lJusiness. Guerrilla Marketing International 349 Magnolia Place DeBa~, FL 32713 USA Voice: 1-360-791-7479 Email: [email protected] Stuart Burkow. The -Kmg of Profits WrNW kingofprofits com Stuart Durkow is a serial entrepreneur. marketing rainmaker- and a high caliber business prolits ex pen "ith o,"er 35 years of direct. hands-on. "in-the-trenches" expe rience. starting his first busin.:ss at just 14 years old. He has O\\n.:d. built and operat ed succt:ssful businesses in retail. "hole sale distributing. manufacturing. publish ing. mar\...eting agency and sen ices. direct sules and mail order. .. and is President of Guerrilla Profits International. based in La Jolla. C<llifornia. Guerrilla Profits International 7486 La Jolla Blvd. #251 La Jolla, CA 92037 USA VOIce 1-858-597-0055 Email [email protected] About the Authors Jay Conrad Levinson is the author of the best-selling marketing series in history, Guerrilla Marketing, and has written or co-authored 57 business books. Jay1s books have sold more than 15 million copies worldwide, and are now in 46 languages. His guerrilla concepts have influenced marketing so much that his books are required reading in many MBA programs. Jay taught Guerrilla Marketing for 10 years at the extension division of the Univ. of California in Berkeley, was a practitioner of it in the United States as Sr. VP at J. Walter Thompson, and in Europe, as Creative Director of Leo Burnett Advertising. Jay has written for Entrepreneur & Inc. Magazines, and online for Microsoft, AOL, and Fortune Small Business. Stuart Burkow is a serial entrepreneur, marketing rainmaker-and a high-caliber business profits expert with over 35 years of direct, hands-on, "in-the-trenches" experience, starting his first business at just 14 years old. He has owned, built and operated successful businesses in retail, wholesale distributing, manufacturing, publishing, marketing agency and services, direct sales and mail order-and is President of Guerrilla Profits International, based in La Jolla, California. Stuart has worked directly with the legends in business training, growth, motivation, and marketing such as Jay Abraham, Robert Allen, Dan Kennedy, Brian Tracy, Denis Waitley, and of course, Jay Conrad Levinson. He has joint-venture partners around the world-and has partnered with leading companies and organizations such as: Guerrilla Marketing Int'l, Nightingale-Conant, Agora Financial, Philips Publishing, Citadel Broadcasting Corp., Boardroom Reports, British-American, The Oxford Club, Target Marketing and Agora Learning Institute. Please direct all inquiries, feedback, comments or suggestions to: Guerrilla Profits International 7486 La Jolla Blvd. #251 • La Jolla, CA 92037 • USA [email protected] Voice: 1-858-597-0055 • Fax: 1-858-597-0075 www.guerrillaprofits.com JAY CONRAD LEVINSON STUART BURKOW & Forewordbv Dan Kennedv New York GUERRllLA PROFITS 10 'l. .r ll' SIn'I,'I. "'Ienlll Ciani., ..... lln'I,. & II' "Ire .1111111 © MMVIII Guerrilla Profits International. All Rights Reserved. No part of this publication may be reproduced or transmitted in any form or by any means, mechanical or electronic, including photocopying and recording, or by any information storage and retrieval system, without permission in writing from Guerrilla Profits International or the publisher (except by a reviewer, who may quote brief passages in a review). Information within this book does not constitute legal, financial or similar professional advice. It is sold with the understanding that the publisher and its authors are not engaged in rendering legal, financial, or other professional services or advice. If legal advice or other expert, professional assistance is required, the services of a competent professional person should be sought. The purchaser of this publication assumes full responsibility for the use of these materials and information. The Publisher and Authors assume no liability whatsoever on behalf of any reader of this material. Please consult applicable laws and regulations and competent counsel to ensure your use of this material conforms with all applicable laws and regulations. Hardcover ISBN: 978-1-60037-322-0 Paperback: ISBN: 978-1-60037-281-0 Audio Book ISBN: 978-1-60037-347-3 I. Business / Management 2. Marketing / Direct 3. Entrepreneurship ~ Habitat 1225 Franklin Ave. Ste 325 Garden City, NY 11530-1693 " for Humanity' Penlnsul. Toll Free 1-800-485-4943 Building Partner www.MorganJamesPublishing.com First Edition: Levinson, Jay Conrad. Burkow, Stuart. Attention: Schools, Corporations, Ad Agencies, and Promoters: Guerrilla Profits is available at quantity discounts with bulk purchase for educational or business use. For more information, contact Guerrilla Profits International via voice: 1-858-597-0055, or via email: [email protected] Editorial Director: Dale [email protected] Cover & Interior Design: David Gough -www.davidgoughart.com/graphics Inspirational Muse: Donald Wolfe -www.donwolfe.net Guerrilla Profits (guer·ril·la prof' its) noun. "The extra money earned by using unconventional methods to increase profitability and cashjlow" Contents About the Authors - ii Foreword by Dan Kennedy - ix Introduction by Jay Conrad Levinson - xi Introduction by Stuart Burkow - xv Preface - xix Profit Leverage Points Your Primary Profit Sources Thinking diffirently about your business Chapter 1 - Strategy # 1 : Maximize Your Interactions ..............................1 The Critical First Points of Contact Essentials for good customer/client interactions A rarely used secret weapon The dark side ofe mployee attitude Chapter 2 - Strategy #2: Capture More From Your Transactions ....................1 9 Inbound Conversion & Outbound Sales The 7 Common Transaction Methods Boost sales: "Good-until-cancelled" options Increase purchases: Selling "down the line" Chapter 3 - Strategy #3: Boost Your Marketing Results ........................... 39 The Top 10 Items to Test Series & Sequence marketing Standing out from the crowd Hidden benefits that boost response Chapter 4 - Strategy #4: Build Up The Value .................................... 61 The problem with price shoppers A better solution to selling on price Testing the higher-priced waters Building value: Package Deals & Bundles Chapter 5 - Strategy #5: Change The Rules ..................................... 87 Harness Your Competitors to Your Advantage Alternative Method, Media & Market Combos