Green Acres Private Nursery Day Care of Children

31 Pages·2012·0.66 MB·English

Green Acres Private Nursery
Day Care of Children
41 Helensburgh Drive
Anniesland
Glasgow
G13 1RR
Telephone: [phone]
Type of inspection: Unannounced
Inspection completed on: 30 May 2014
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Contents
Page No
Summary 3
1 About the service we inspected 5
2 How we inspected this service 7
3 The inspection 13
4 Other information 28
5 Summary of grades 29
6 Inspection and grading history 29
Service provided by:
KLR Childcare Ltd trading as Green Acres Private Nursery
Service provider number:
SP2003003879
Care service number:
CS2003019954
If you wish to contact the Care Inspectorate about this inspection report, please call
us on 0845 600 9527 or email us at [email protected]
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Summary
This report and grades represent our assessment of the quality of the areas of
performance which were examined during this inspection.
Grades for this care service may change after this inspection following other
regulatory activity. For example, if we have to take enforcement action to make the
service improve, or if we investigate and agree with a complaint someone makes
about the service.
We gave the service these grades
Quality of Care and Support 5 Very Good
Quality of Environment 5 Very Good
Quality of Staffing 5 Very Good
Quality of Management and Leadership 5 Very Good
What the service does well
Green Acres Private Nursery has a very inclusive approach which means that everyone
feels that their contribution to the life and work of the service is valued.
The service was found to be providing an excellent service in relation to the
motivation and professionalism of staff.
What the service could do better
The service had identified the following areas for improvement and should continue
with those plans:
- To continue to ensure that membership of parents/carers in the parents' committee
is representative of service users
- To ensure that children and staff have experiences of the curriculum outdoors,
including participation in the Eco Schools programme
- To ensure staff, children and parents/carers are able to participate in all areas of
self-evaluation of the service
- To involve parents/carers in staff training
- To support staff development through offering experiences of work with different
age groups and promoting leadership opportunities.
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What the service has done since the last inspection
The service has developed the format of children's personal plans to make them more
accessible, reviewed the system of risk assessments and introduced clearer policies
for children's medication and sleeping arrangements. All staff had participated in food
hygiene training. These measures have led to improvements in the quality of
experiences offered to children.
Conclusion
Green Acres Private Nursery is confident about involving parents/carers in all
decisions related to the quality of the service delivered to families. Children actively
participate in planning and evaluating their activities.
The service should take account of areas for improvement from this report to
continue to develop the service.
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1 About the service we inspected
The Care Inspectorate regulates care services in Scotland. Information about all care
services is available on our website www.careinspectorate.com . This service was
previously registered with the Care Commission and transferred its registration to the
Care Inspectorate on 1 April 2011.
If we are concerned about some aspect of a service, or think, it needs to do more to
improve, we may make a recommendation or requirement.
A recommendation is a statement that sets out actions the care service or provider
should take to improve or develop the quality of the service based on best practice or
the National Care Standards.
A requirement is a statement, which sets out what is required of a care service to
comply with the Public Services Reform (Scotland) Act 2010 ("the Act") and secondary
legislation made under the Act, or a condition of registration. Where there are
breaches of Regulations, Orders or Conditions, a requirement may be made.
Requirements are legally enforceable at the discretion of the Care Inspectorate.
Green Acres Private Nursery is a service provided by KLR Childcare Ltd. The service
operates from accommodation in the west end of Glasgow. The service has sole
occupancy of the building and has secure outdoor play areas.
The service is registered to provide a care service to a maximum of 63 children in the
following age groups:
- 11 aged under 1 year
- 10 aged 1-2 years
- 18 aged 2-3 years
- 24 aged from 3 years to those not yet attending primary
At the time of inspection there were 46 children present.
The service operates between 8am and 6pm, Monday to Friday.
The service aims include: "to mirror the home environment to provide a worthwhile
experience for children thus ensuring peace of mind for parents.
A full copy of the aims and objectives can be obtained from the provider.
Based on the findings of this inspection this service has been awarded the following
grades:
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Quality of Care and Support - Grade 5 - Very Good
Quality of Environment - Grade 5 - Very Good
Quality of Staffing - Grade 5 - Very Good
Quality of Management and Leadership - Grade 5 - Very Good
This report and grades represent our assessment of the quality of the areas of
performance which were examined during this inspection.
Grades for this care service may change following other regulatory activity. You can
find the most up-to-date grades for this service by visiting our website
www.careinspectorate.com or by calling us on 0845 600 9527 or visiting one of our
offices.
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2 How we inspected this service
The level of inspection we carried out
In this service we carried out a low intensity inspection. We carry out these
inspections when we are satisfied that services are working hard to provide
consistently high standards of care.
What we did during the inspection
We wrote this report following an unannounced inspection. This was carried out by
two Inspectors for the Care Inspectorate. The inspection took place on Friday 30 May
2014 between 10.30am and 4pm. We gave feedback to the manager and depute on
the same day.
As part of the inspection, we took account of the completed annual return and self
assessment forms that we had asked the provider to complete and submit to us.
We sent 20 care standard questionnaires to parents/carers who use the service and
received 15 completed questionnaires before the inspection visit.
During this inspection process we gathered evidence from various sources, including
the following:
We spoke with:
- The manager of the service
- Members of staff in each of the playrooms
- Children
We looked at:
- Registration certificate
- Insurance certificate
- Evidence from the provider's self assessment
- Policies and procedures
- Observations of how staff work with children
- Registration information and personal planning records about children
- Parent information displays handbook and website
- Staff training and supervision records
- Maintenance records
- Administration and storage of medication
- Audit of accidents and incidents
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- Risk assessments
- Questionnaires for staff and parents/carers
Grading the service against quality themes and statements
We inspect and grade elements of care that we call 'quality themes'. For example,
one of the quality themes we might look at is 'Quality of care and support'. Under
each quality theme are 'quality statements' which describe what a service should be
doing well for that theme. We grade how the service performs against the quality
themes and statements.
Details of what we found are in Section 3: The inspection
Inspection Focus Areas (IFAs)
In any year we may decide on specific aspects of care to focus on during our
inspections. These are extra checks we make on top of all the normal ones we make
during inspection. We do this to gather information about the quality of these aspects
of care on a national basis. Where we have examined an inspection focus area we will
clearly identify it under the relevant quality statement.
Fire safety issues
We do not regulate fire safety. Local fire and rescue services are responsible for
checking services. However, where significant fire safety issues become apparent, we
will alert the relevant fire and rescue services so they may consider what action to
take. You can find out more about care services' responsibilities for fire safety at
www.firelawscotland.org
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What the service has done to meet any recommendations we made
at our last inspection
We made five recommendations at the last inspection.
The recommendations:
Recommendation 1
Staff should continue with their plans to further develop some of the All About Me
sheets to ask for more information on children's likes/dislikes and interest. A system
should be developed to make sure that all the information about individual children is
collated in one place so that parents can have access to review all of the information
held on a 6 monthly basis. National Care Standards, Early Education and Childcare up
to the age of 16, Standard 3: Health and wellbeing.
Individual All About Me sheets had been completed for each child and were reviewed
every 6 months. All About Me sheets were filed in each child's journal to make them
easily accessible to parents/carers and so that they could update their child's
information at any time. Children's plans were monitored by senior management.
This recommendation had been met.
Recommendation 2
The manager should now review and further develop the policy on medication. The
manager may wish to access the Care Inspectorate's health guidance on - The
Management of Medication in Daycare and Childminding Services. This can be found
on our website. National Care Standards Early Education and Childcare up to the age
of 16 : Standard: 3 - Health and Wellbeing
The medication policy had been reviewed in consultation with staff. The policy was in
keeping with Care Inspectorate's good practice guidance (Management of Medication
in Daycare and Childminding Services).
This recommendation had been met.
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Recommendation 3
The manager should review the current policy/procedure for safe sleeping
arrangements. The manager may wish to access the safe sleeping guide from the Cot
Death Association to help inform the review. National Care Standards, Early Education
and Childcare up to the age of 16, Standard 2: A Safe Environment
The sleeping policy and children's sleeping arrangements had been reviewed taking
account of Scottish Cot Death Trust good practice guidance (Reduce the Risks of Cot
Death: Early Years Safe Sleeping Guide). For example we could see that sleep checking
charts were in place for sleeping children.
This recommendation had been met.
Recommendation 4
The manager should make sure that only staff who had achieved the certificate in
Elementary Food Hygiene prepare the children's lunches. National Care Standards,
Early Education and Childcare up to the age of 16, Standard 2: A Safe Environment.
Four members of staff had participated in Elementary Food Hygiene training.
This recommendation had been met.
Recommendation 5
The manager should further develop the risk assessments to include all parts of the
building and the outdoor play areas. National Care Standards, Early Education and
Childcare up to the age of 16, Standard 2: A Safe Environment
Risk assessments had been completed for all areas accessed by children. Staff were
involved in this process and the head of centre ensured that any related maintenance
was actioned.
This recommendation had been met.
The annual return
Every year all care services must complete an 'annual return' form to make sure the
information we hold is up to date. We also use annual returns to decide how we will
inspect the service.
Annual Return Received: Yes - Electronic
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