Governing Regional Development Policy THE USE OF PERFORMANCE INDICATORS Governing Regional The governance of regional development policy is distinctive. It engages multiple actors, across many sectors and at different levels of government – each with varying levels Development Policy of information and capabilities. Effective governance requires a flexible mechanism for meeting information needs and promoting performance. This report looks at one tool for doing so – the use of indicator systems. 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The OECD is also at the forefront of efforts to understand and to help governments respond to new developments and concerns, such as corporate governance, the information economy and the challenges of an ageing population. The Organisation provides a setting where governments can compare policy experiences, seek answers to common problems, identify good practice and work to co-ordinate domestic and international policies. The OECD member countries are: Australia, Austria, Belgium, Canada, the Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Japan, Korea, Luxembourg, Mexico, the Netherlands, New Zealand, Norway, Poland, Portugal, the Slovak Republic, Spain, Sweden, Switzerland, Turkey, the United Kingdom and the United States. The Commission of the European Communities takes part in the work of the OECD. OECD Publishing disseminates widely the results of the Organisation’s statistics gathering and research on economic, social and environmental issues, as well as the conventions, guidelines and standards agreed by its members. This work is published on the responsibility of the Secretary-General of the OECD. The opinions expressed and arguments employed herein do not necessarily reflect the official views of the Organisation or of the governments of its member countries. Also available in French under the title: Conduire les politiques de développement régional LES INDICATEURS DE PERFORMANCE Corrigenda to OECD publications may be found on line at: www.oecd.org/publishing/corrigenda. © OECD 2009 You can copy, download or print OECD content for your own use, and you can include excerpts from OECD publications, databases and multimedia products in your own documents, presentations, blogs, websites and teaching materials, provided that suitable acknowledgment of OECD as source and copyright owner is given. All requests for public or commercial use and translation rights should be submitted to [email protected]. Requests for permission to photocopy portions of this material for public or commercial use shall be addressed directly to the Copyright Clearance Center (CCC) at [email protected] or the Centre français d'exploitation du droit de copie (CFC) [email protected]. FOREWORD Foreword I n all OECD countries that have been the subject of investigation, regional development policy is a shared responsibility among levels of government and engages a variety of both public and private actors. As a result, the information needed to design and implement effective policies and programmes is unevenly scattered. In this context, promoting performance can be difficult. A tool is needed that can facilitate the information sharing, dialogue, and learning that are crucial for successful policy design and implementation. Well-designed indicator systems offer policy makers and practitioners just such a tool for generating and distributing information, encouraging collaboration between levels of government, and orienting stakeholders toward results. This report synthesises findings about the use of indicator systems to monitor and manage regional policy. To do so it draws on multiple sources of information, including four in-depth case studies of the European Union, Italy, the UnitedKingdom (England), and the United States. These cases reveal both common themes and unique experiences when using performance indicator systems to monitor regional development policies and programmes. Importantly, the report examines both the benefits and “costs” of indicator systems. It aims to provide a comprehensive view that sheds light on both the value of indicator systems as well as challenges likely to be encountered when designing and using them. This report contributes to the body of research on the governance of regional development policy elaborated by the OECD Territorial Development Policy Committee and the OECD Directorate of Public Governance and Territorial Development. Recent work on governance includes Linking Regions and Central Governments: Contracts for Regional Development and Building Competitive Regions: Strategies and Governance. GOVERNING REGIONAL DEVELOPMENT POLICY – ISBN 978-92-64-05628-2 – © OECD 2009 3 ACKNOWLEDGEMENTS Acknowledgements T his report was elaborated within the Directorate for Public Governance and Territorial Development by the Regional Competitiveness and Governance Division. The OECD Secretariat is particularly grateful to the Korea Institute of Public Finance for its support of research that was a critical input to this report. Special thanks are extended to Mr.JunghunKim. The OECD is also grateful to the US Economic Development Administration, Advantage West Midlands RDA, the UK Department of Communities and Local Government, the UK Department for Business, Enterprise and Regulatory Reform, the Italian Ministry of Economic Development Department of Development and Cohesion Policies, the European Commission Directorate General for Regional Policy Evaluation Unit, and the Centre for Industrial Studies (CSIL). Finally, sincere thanks to the experts who contributed their ideas and time –particularly Mr.MassimoFlorio (CSIL), participants at the expert meetings which provided input for this report, and the experts interviewed for each of the case studies. The report was produced by Ms.LeeMizell of the OECD Secretariat under the direction of Ms.ClaireCharbit. It incorporates work drafted by Ms.Mizell and Ms.JuliePellegrin, consultant (CSIL), with editing assistance provided by Ms.LindaAdamson, consultant. Valuable comments were offered by OECD staff members Mr.RobertoVillarreal, Ms.MonicaBrezzi, and Ms.ZsuzsannaLonti, as well as delegates of the Territorial Development Policy Committee. Ms.ErinByrne helped prepare the document for publication. 4 GOVERNING REGIONAL DEVELOPMENT POLICY – ISBN 978-92-64-05628-2 – © OECD 2009 TABLE OF CONTENTS Table of Contents Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Executive Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Part I System Design, Use and Good Practices Chapter 1. The Value of Indicator Systems for Managing Regional Development Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Why indicator systems? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 What benefits do they produce? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Monitoring versus evaluation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Conclusions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Chapter 2. Designing Indicator Systems that Work: Key Attributes. . . . 31 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Types of indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Selection of indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Use of incentives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Target setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Use of performance information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Conclusions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Chapter 3. Factors that Hinder or Facilitate the Use of Indicator Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Factors that can hinder the development and use of indicator systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Mechanisms for facilitating system effectiveness . . . . . . . . . . . . . . . . 68 Conclusions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 GOVERNING REGIONAL DEVELOPMENT POLICY – ISBN 978-92-64-05628-2 – © OECD 2009 5 TABLE OF CONTENTS Chapter 4. Overall Benefits and Lessons Identified . . . . . . . . . . . . . . . . . . 77 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Benefits for regional development policy. . . . . . . . . . . . . . . . . . . . . . . . 78 Lessons identified. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Conclusions and areas for future research. . . . . . . . . . . . . . . . . . . . . . . 82 Bibliography . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Part II Case Studies: Indicator Systems in Context Chapter 5. The European Union Structural Funds . . . . . . . . . . . . . . . . . . . 89 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Background: EU regional policies and performance measurement . . 90 The performance reserve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Assessment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 The way forward . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Conclusions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Bibliography . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Annex 5.A1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Chapter 6. The National Performance Reserve in Italy . . . . . . . . . . . . . . . 119 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Background: regional development policy in Italy . . . . . . . . . . . . . . . . 120 The Italian national performance reserve . . . . . . . . . . . . . . . . . . . . . . . 122 Assessment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 2007-13: A new indicator system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 Conclusions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139 Bibliography . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139 Chapter 7. The English Regional Development Agencies . . . . . . . . . . . . . 143 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 England’s regional development agencies. . . . . . . . . . . . . . . . . . . . . . . 144 Indicator systems for measuring and monitoring RDA performance. . . 145 Assessment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153 Conclusions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160 Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161 Bibliography . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162 Chapter 8. US Economic Development Administration. . . . . . . . . . . . . . . 165 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166 The Economic Development Administration. . . . . . . . . . . . . . . . . . . . . 166 Indicator systems for measuring and monitoring EDA performance. . . 169 6 GOVERNING REGIONAL DEVELOPMENT POLICY – ISBN 978-92-64-05628-2 – © OECD 2009 TABLE OF CONTENTS Assessment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174 Conclusions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182 Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183 Bibliography . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184 Annex A. Key Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187 Annex B. Indicators for Regional and Local Economic Development. . . . . . 189 List of Boxes 2.1. The use of the Balanced Scorecard in Austria . . . . . . . . . . . . . . . . 39 2.2. Indicators and incentives – Regional development policy in Italy, 2000-06. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 2.3. Indicators and incentives – Local Public Service Agreements in the United Kingdom. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 3.1. Measuring the performance of government programmes: The Canadian experience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 3.2. The HUD Community Planning and Development Outcome Performance Measurement System . . . . . . . . . . . . . . . . 71 5.1. Terms associated with EU Regional Policy . . . . . . . . . . . . . . . . . . . 92 5.2. The application of the performance reserve in Austria . . . . . . . . 103 5.3. The application of the EU performance reserve in France . . . . . . . . 103 5.4. The application of the EU performance reserve in Italy . . . . . . . . 105 List of Tables 5.1. Indicative list of indicators for the allocation of the EU performance reserve. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 5.2. Mechanisms used by EU member states to assess the EU performance reserve. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 5.A1.1. Performance reserve indicators adopted by Italy and France. . . 117 6.1. Indicators and targets for regions under the Italian national performance reserve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 6.2. Distribution of the national performance reserve . . . . . . . . . . . . 127 6.3. Objectives, indicators, and targets in the new performance reserve for2007-13. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 7.1. Twelve PSA targets to which the RDAs contributed. . . . . . . . . . . 149 7.2. Output targets for RDAs under the three-tier system and the 2005 Tasking Framework . . . . . . . . . . . . . . . . . . . . . . . . . . 150 7.3. Regional outcome indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 8.1. EDA GPRA performance goals, measures, and targets, FY2006. 171 8.2. EDA Balanced Scorecard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173 8.3. Administrative burden of EDA’s GPRA reporting requirements. 179 B.1. Indicators for local economic development. . . . . . . . . . . . . . . . . . 189 B.2. Core indicators for regional development policy . . . . . . . . . . . . . 192 GOVERNING REGIONAL DEVELOPMENT POLICY – ISBN 978-92-64-05628-2 – © OECD 2009 7 TABLE OF CONTENTS List of Figures 2.1. Linking indicators and programme objectives. . . . . . . . . . . . . . . . 35 6.1. National performance reserve indicators achieved by regions as of September2002. . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 8 GOVERNING REGIONAL DEVELOPMENT POLICY – ISBN 978-92-64-05628-2 – © OECD 2009