Google AdWords Anastasia Holdren Beijing • Cambridge • Farnham • Köln • Sebastopol • Tokyo Google AdWords by Anastasia Holdren Copyright © 2012 SEM Training LLC. All rights reserved. Printed in the United States of America. Published by O’Reilly Media, Inc., 1005 Gravenstein Highway North, Sebastopol, CA 95472. O’Reilly books may be purchased for educational, business, or sales promotional use. Online editions are also available for most titles (http://my.safaribooksonline.com). For more information, contact our corporate/institutional sales department: (800) 998-9938 or [email protected]. Editors: Simon St. Laurent and Courtney Nash Cover Designer: Karen Montgomery Production Editor: Teresa Elsey Interior Designer: David Futato Illustrator: Robert Romano Revision History for the First Edition: 2011-11-01 First release 2012-06-28 Second release See http://oreilly.com/catalog/errata.csp?isbn=9781449308384 for release details. Nutshell Handbook, the Nutshell Handbook logo, and the O’Reilly logo are registered trademarks of O’Reilly Media, Inc. Google AdWords, the image of a spotted goby, and related trade dress are trademarks of O’Reilly Media, Inc. Many of the designations used by manufacturers and sellers to distinguish their products are claimed as trademarks. Where those designations appear in this book, and O’Reilly Media, Inc., was aware of a trademark claim, the designations have been printed in caps or initial caps. While every precaution has been taken in the preparation of this book, the publisher and author assume no responsibility for errors or omissions, or for damages resulting from the use of the information con- tained herein. ISBN: 978-1-449-30838-4 [LSI] 1340891188 For Cameron and Scott—thanks, guys. Table of Contents Foreword ................................................................... ix Preface .................................................................... xiii 1. Getting Started ......................................................... 1 Introduction to Google AdWords 1 Where Ads Can Appear 2 Google’s Networks 4 Creating a Google Account 7 Creating an AdWords Account 9 Managing Account Access 10 Setting Up Your First Campaign 11 2. Understanding the Auction .............................................. 13 How the AdWords Auction Works 13 What Is Quality Score? 14 Why Does Quality Matter? 15 How Is Quality Score Calculated? 16 Where to Find Quality Score 17 How to Improve Quality Score 20 3. Account Structure ...................................................... 23 How AdWords Accounts Are Organized 23 Why Structure Matters 24 Your Organization Strategy 26 Service Providers 27 Brick and Mortar—Non-Ecommerce 29 Ecommerce 30 Common Pitfalls 31 Pitfall 1: Duplicate Keywords 31 Pitfall 2: Competing, Non-Duplicate Keywords 32 v Pitfall 3: Budget Hogs 32 4. Navigating Your Account ................................................ 35 Interface Overview 35 Home Tab 35 Campaigns Tab 37 Opportunities 51 Tools and Analysis 56 Billing 58 My account 59 That’s the Tour! 62 5. Campaign Settings ..................................................... 65 Introduction to Campaign Settings 65 Locations and Languages 65 Location Targeting 66 Languages 69 Networks and Devices 71 Bidding and Budget 75 Delivery Method 76 Ad Extensions 77 Advanced Settings 77 Schedule: Start Date, End Date, Ad Scheduling 77 Ad Delivery: Ad Rotation, Frequency Capping 78 Demographic 79 Social Settings 80 Keyword Matching Options 81 Automatic Campaign Optimization (Display Network only) 82 Experiment 82 IP Exclusions 83 6. Keywords ............................................................. 85 How Keywords Fit Into the AdWords Auction 85 Organizing Keywords 87 Keyword Match Types 88 Broad Match 88 Broad Match Modifier 89 Phrase Match 90 Exact Match 91 Negative Keywords 91 Negative Phrase-Matched Keywords 92 Negative Exact-Matched Keywords 93 Which Match Types Are Best? 93 vi | Table of Contents Keyword Rules and Editorial Guidelines 94 How to Manage Keywords 94 Editing with Google Spreadsheets 97 Keyword Status 98 Managing Negative Keywords 99 Keyword Details Reports 99 How to Use the Keyword Tool 104 Using Google Insights for Search 106 7. Writing Ads .......................................................... 109 Ad Text Requirements 109 AdWords Ad Policies 113 How to Create and Edit Ads 115 How to Write Powerful Ads 117 How to Use Dynamic Keyword Insertion 120 8. Making Ads Stand Out ................................................. 123 Ad Extensions 123 Location Extensions 125 Location Extensions Versus AdWords Express 127 Product Extensions 129 Sitelinks 131 Call Extensions 132 Social Extensions 134 Mobile App Extensions 135 9. The Google Display Network ............................................ 137 Introduction to the GDN 137 The Display Network Tab 138 Display Keywords 138 Placements 138 Topics 139 Interests & Remarketing 140 Display Campaigns Tools 141 The Placement Tool 141 DoubleClick Ad Planner 142 Contextual Targeting Tool 143 Top 10 GDN Tips 143 10. Additional Ad Formats ................................................. 147 Image and Flash Ads 147 The Display Ad Builder 149 Video Ads 150 Table of Contents | vii Mobile Ads 152 Image and Video Tips 155 11. Bids, Budgets, and Billing, Oh My ........................................ 157 How Bidding Works 157 Manual Maximum CPC bidding 157 Automatic Bidding 158 Enhanced CPC Bidding 158 CPM Bidding 159 Conversion Optimizer 161 AdWords Discounter and Smart Pricing 162 How to Decide What to Bid 163 Understanding Billing Options 165 Applying Promotional Credits 166 Monthly Invoicing 167 Click Fraud 167 12. Measuring Success .................................................... 169 What Are Your Goals? 169 Conversion Tracking 172 Search Funnels 175 Google Analytics 177 Setting Up Google Analytics 178 13. Agency Topics ........................................................ 183 Managing AdWords Accounts for Clients 183 The My Client Center 183 Manager Defined Spend 184 Third Party Policy 185 AdWords Editor 186 Google Engage 187 Google Certification 188 And Finally, Good Luck! 190 Glossary ................................................................... 191 viii | Table of Contents
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