Contents 05 46 Page Page Corporate Objectives Stakeholders Information Values & Structure 46 Distributionofshareholding 05 VisionandMissionStatement 47 Redressalofinvestorscomplaints 06 OverallStrategy 07 Corevalues 09 LetterofTransmittal 10 NoticeofAnnualGeneral MeetingandExtra-ordinaryGeneralMeeting 11 OurCodeofConductandEthics 14 ProfileoftheCompany& OrganisationalChart 18 Directors'profiles 23 Director'srepresentationinother companiesBoardwithintheGroup 24 48 Page Page Management Reports Enterprise Risk Management 24 Chairman'sReview 48 RiskManagementFramework 28 ManagingDirector’sMassage 50 RiskControlandMitigationMethodology 33 Directors'Report 51 DisclosureofRiskReporting 44 FiveyearsFinancialReview(Annexure-1) 45 RatioAnalysis 55 73 Page Page Corporate Governance Value Added Statement 55 CorporateGovernanceframework 73 ValueAddedStatement 56 Statementofcompliance 73 EconomicValueAddition(EVA) 57 Remunerationandother Committees 75 58 HumanResourcesandCompensation Page Committee 58 EthicsandCodeofBusinessConduct Financial Statements 58 SafeguardofRecordsandAssets 75 GoldenHarvestAgroIndustriesLimited 59 CommunicationToShareholders - Auditor'sReport &Stakeholders - AuditedConsolidatedFinancialStatements 59 Board'sreviewoninternalcontrolsystems 131 GoldenHarvestIcecreamLimited - Auditor'sReport 60 CEO&CFOReporttotheBoard - AuditedFinancialStatements 61 Certificateandcompliancereport 67 AuditCommitteeReport 70 157 Page Page Sustainability Report Additional Disclosere 70 CorporateSocialandEnvironmental 157 Shareholders'&Investors'Information responsibilitypolicy 158 Glossary 70 EnvironmentalandSocial ResponsibilityInitiative 159 71 CorporateSocialResponsibility(CSR) Page Proxy Form & Attendance Slip 159 ProxyForm 159 AttendanceSlip GoldenHarvestAgroIndustriesLtd. 04 05 GoldenHarvestAgroIndustriesLtd. Overall Strategy Our long-term strategy continues to deliver quality, value and service to our customers and has led to good profitandsalesgrowthtogetherwithcontinuingoutperformanceinachallengingmarket. KeyStrategy Quality Buildingprofitablythehighestqualityfoodproductin Newproduct Bangladesh Deliverontime,atrequiredquality,withincost Customer Achievetargetofno.1customernetsatisfaction Volume Alwaysachieverequiredvolume Suppliers Establishlongtermrelationshipwithsuppliers,aim Production forzerodefectsandjustintimedelivery. Use"mostappreciated"technology,develop predictable "bestmethod"ofdoingjob,buildin Sustainability Investinenvironmentallysoundprojectsandinitiatives.Ensuringwedeliversustainabilityineverythingwedo. Ourbusinessstrategyforgrowth: ourfiveareasoffocusareunderpinnedbyourvaluesandoperationalexcellence O p erationalExcellence Expand productportfolio, withemphasison Strong highervalue-added own-brand processedfoodproducts. Golden HarvestAgro Increase Industries domesticmarket Competitive Ltd. penetration pricing throughexpanded distribution Loyalty andinsight ThatMakeus Defere nt 06 Trust Ourcustomerscantrust ourproductsbecauseweactwith integrityanddowhatisright. Quality Responsibility CORE Wearecommittedtoofferthehighest Wetakeresponsibility,ensuresafety qualityproductsatalltimesto ofourpeopleandproducts, VALUES ourcustomersglobally. contributetoourlocalcommunities, andcareforourenvironment. Customer focus Collaboration Wearepassionateaboutour Weleverageourstrengthsand customersandconsumersand capabilitiesacrossourorganizationto embracetheirprioritiesasourown. earncustomers'respectandloyalty. 07
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