Global Strategy: Creating and sustaining Advantage across Borders Andrew Inkpen Kannan Ramaswamy OXFORD UNIVERSITY PRESS Global Strategy STRATEGIC MANAGEMENT SERIES EDITORS Michael A. Hitt, R. Duane Ireland, and Robert E. Hoskisson Strategy as Action: Competitive Dynamics and Competitive Advantage Curtis M. Grimm, Hun Lee, and Ken G. Smith Global Strategy: Creating and Sustaining Advantage across Borders Andrew Inkpen and Kannan Ramaswamy Global Strategy Creating and Sustaining Advantage across Borders Andrew Inkpen Kannan Ramaswamy 1 2006 3 Oxford University Press, Inc., publishes works that further Oxford University’s objective of excellence in research, scholarship, and education. Oxford New York Auckland Cape Town Dar es Salaam Hong Kong Karachi Kuala Lumpur Madrid Melbourne Mexico City Nairobi New Delhi Shanghai Taipei Toronto With offices in Argentina Austria Brazil Chile Czech Republic France Greece Guatemala Hungary Italy Japan Poland Portugal Singapore South Korea Switzerland Thailand Turkey Ukraine Vietnam Copyright © 2006 by Oxford University Press, Inc. Published by Oxford University Press, Inc. 198 Madison Avenue, New York, New York 10016 www.oup.com Oxford is a registered trademark of Oxford University Press All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior permission of Oxford University Press. Library of Congress Cataloging-in-Publication Data Inkpen, Andrew C. Global strategy : creating and sustaining advantage across borders / Andrew Inkpen and Kannan Ramaswamy. p. cm.—(Strategic management series) Includes bibliographical references and index. ISBN-13: 978-0-19-516720-7 ISBN 0-19-516720-1 1. Strategic planning. 2. Strategic alliances (Business) 3. International business enterprises—Management. I. Ramaswamy, Kannan. II. Title. III. Strategic management series (Oxford University Press) HD30.28.I53 2006 658.4'012—dc22 2005004318 9 8 7 6 5 4 3 2 1 Printed in the United States of America on acid-free paper Preface This book was motivated by our joint interest in the area of strategy and global- ization. Both of us have been teaching and conducting research in the strategy and international business area for about 15 years. Along the way we have ob- served that much of what is written about strategic management treats interna- tional and global strategy issues almost as an afterthought. In our view, linking strategic management and globalization requires some new thinking, such as how to compete in emerging markets, how to evaluate new approaches to value-chain thinking using offshoring, and how to integrate international corporate gover- nance practices with corporate objectives. We decided that a book devoted to strategy and globalization could be useful both for students of strategy and for practicing managers confronting international business challenges. In the book we examine the issues considered central to the study of strate- gic management in a global context. As global integration between companies and countries continues to march forward, managers and strategy researchers will have to find new ways to deal with globalization. The various topics exam- ined in this book are intended to provide some guidance as to how to deal with the realities of globalization and strategic management. While we have anchored a substantial part of our thinking in contemporary theory, we have also attempted to go beyond the received wisdom to examine some of the practical realities that have yet to receive theoretical scrutiny. Thus, in many cases we blend the theoretical insights that form the mainstay for students of strategy with the practical relevance that international managers should find valuable. In walk- ing that middle ground, we have had to make some tough choices. The book that resulted from this stream of thinking is one that is neither a conventional textbook on strategy nor a compendium of current theoretical perspectives but vi PREFACE rather a mélange that, we hope, will capture the attention of academic and practi- tioner communities alike. We believe that the case studies offer significant in- sights into many of the issues that both international strategy researchers and practitioners are currently grappling with. Many people helped make this project happen. Mike Hitt, Bob Hoskisson, and Duane Ireland invited us to write the book and provided useful feedback throughout the process. We would like to thank the research associates who assisted in the case study research, including Simon Algar, Jennifer L. Barrett, Chris Hormann, Vipon Kumar, Meredith Martin, and T. Hawk Sunshine. We would also like to thank faculty colleagues Ed Barrett, Michael Moffett, Anant Sundaram, and John Zerio, who helped us clarify some of the thinking that we present in this book. Outside colleagues who provided assistance in shaping our thinking include Wang Pien, Mary Crossan, Li Kou Qing, and Paul Beamish. Andrew Inkpen is grateful to Nanyang Technological University, where he spent a sabbatical year and wrote much of this book. We also thank the many compa- nies, and their managers, who opened their doors to us for various research projects that we conducted. Without firsthand access to managers actually in- volved in global strategic management we would not have been able to credibly discuss the various topics. These companies include General Motors, Ericsson, Honeywell, and the Suzhou Industrial Park. Finally, Manish Gulati provided valuable help in editing the various chapters. Contents Introduction 3 Does Globalization Matter to Strategy Creation? 4 Overview of the Book 5 1 Globalization and Global Strategy 10 What Does Globalization Mean? 12 What Is a Global Industry? 15 Global Industries in Action 17 Case Study: The Diamond Industry 17 Case Study: The Sushi Industry 20 Case Study: The Trash Industry 21 Insights from the Three Global Industry Cases 22 Why Do Firms Pursue Global Expansion? 23 Distance and Global Strategy 26 Managers and MNEs in a Global World 27 The Global Environment and the Global Manager 29 Conclusion 31 2 Strategic Choices in a Global Marketplace 32 Global Strategy and Country-Specific Advantage 34 Factor Conditions 35 Demand Conditions 36 Related and Supporting Industries 36 Firms, Structures, Strategies, and the Intensity of Rivalry 37 Case Study: Belgium—Location-Specific Advantage in the Global Gourmet Chocolate Industry 37 viii CONTENTS Where Should Value-Chain Activities Be Located? 39 Aggregation Approaches 39 Case Study: The Watch Industry 41 Localization or Standardization? 43 Case Study: Competitive Choices in the Consumer Electronics Industry 45 Configuration, Coordination, and the Design of Strategy 46 Factors Influencing Configuration Choices 48 Coordination 48 Case Study: Trend Micro—Configuration and Coordination Choices in the Antivirus Industry 50 The Influence of Culture on Strategy 51 Conclusion 53 3 Global Strategy and Organization 54 MNE Organizational Structures 54 Case Study: MNE Organizational Options and Sesame Workshop 55 Patterns in Global Strategy, Organization, and Structure 58 Multinational Organization 58 Global Organization 61 From a Multinational to a Global Organization 63 Case Study: Warner-Lambert Company and Globalization 65 The Evolution of MNE Organizations 68 The Transnational Organization 69 The Strategy and Role of the MNE Subsidiary 71 Does Globalization Always Mean Centralization? 73 Case Study: Honeywell R&D and Globalization 73 How Will the MNE Organization of the Future Manage Complexity? 77 Reorganization as a Response to Globalization 78 Conclusion 79 4 International Strategic Alliances 80 What Is a Strategic Alliance? 80 Elements of Alliances and the Importance of Trust 81 Types of Strategic Alliances 82 Case Study: Outsourcing Alliances and Competitive Risk 83 CONTENTS ix Why Companies Use Strategic Alliances 86 Speed of Action 86 Risk Sharing 86 Economies of Scale and Critical Mass 87 Learning New Skills 87 Exploration 87 No Choice 88 Why the Number of International Alliances Continues to Increase 88 Competitive Risks and Problems with Alliances 89 Case Study: Alliance Life Cycle—Matra-Ericsson Telecommunications 90 Unavoidable Issues with Alliances 92 Avoidable Issues with Alliances 93 Partner Selection Criteria and Managing the Alliance Relationship 94 What Is Organizational Fit? 95 Why Many Companies Overlook Organizational Fit 96 Alliance Management and Design 97 Alliances and Stability 98 Managing Partner Conflict and Adjustment by the Partners 99 Cross-Cultural Dimensions and Alliance Stability 101 Alliance Performance Measurement 102 Alliance Assessment: Creating Successful Alliances 103 Conclusion 104 5 Global Knowledge Management 107 Organizational Knowledge 109 Tacit and Explicit Knowledge 110 Knowledge Management 111 How Is Organizational Knowledge Transferred? 112 Case Study: China-Singapore Suzhou Industrial Park 113 Case Study: GM, Toyota, and NUMMI 116 Insights from the Case Studies 120 Transferring Knowledge in MNEs 122 The Sharing of Best Practices 123 Case Study: Building a Best-Practice Manufacturing Plant 124 Exploiting Local Knowledge for Product Innovation 124
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