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Good, Chair in Global Supply Chain Strategy at Bowling Green State University Publisher: Paul Boger Editor-in-Chief: Amy Neidlinger Executive Editor: Jeanne Glasser Levine Cover Designer: Alan Clements Managing Editor: Kristy Hart Senior Project Editor: Andy Beaster Copy Editor: Cheri Clark Proofreader: Anne Goebel Indexer: Johnna Dinse Compositor: Gloria Schurick Manufacturing Buyer: Dan Uhrig © 2016 by Hokey Min For information about buying this title in bulk quantities, or for special sales opportunities (which may include electronic versions; custom cover designs; and content particular to your business, training goals, marketing focus, or branding interests), please contact our corporate sales department at [email protected] or (800) 382-3419. For government sales inquiries, please contact [email protected]. For questions about sales outside the U.S., please contact [email protected]. Company and product names mentioned herein are the trademarks or registered trademarks of their respective owners. All rights reserved. No part of this book may be reproduced, in any form or by any means, without permission in writing from the publisher. Printed in the United States of America First Printing March 2016 ISBN-10: 0-13-405760-0 ISBN-13: 978-0-13-405760-6 Pearson Education LTD. Pearson Education Australia PTY, Limited Pearson Education Singapore, Pte. Ltd. Pearson Education Asia, Ltd. Pearson Education Canada, Ltd. Pearson Educación de Mexico, S.A. de C.V. Pearson Educación de Mexico, S.A. de C.V. Pearson Education—Japan Pearson Education Malaysia, Pte. Ltd. Library of Congress Control Number: 2015959815 This book is dedicated to my late father, B.J. Min; my mother, H.W. Seo; my wife, Christine; and my son, Alexander Snow. Contents Chapter 1 Introduction to Business Analytics 1.1 The Origin and Evolution of Business Analytics 1.2 Developing Analytical Thinking 1.3 Operationalizing Big Data from Global Perspectives 1.4 Extracting Useful Information from Big Data 1.5 Unique Challenges for Business Analytics 1.6 Capitalizing on Business Analytics for Building a Winning Global Strategy Chapter 2 Collecting, Sorting, Prioritizing, and Storing Big Data 2.1 Finding and Capturing the Right Data 2.2 Data Sampling 2.3 Data Preparation 2.4 Data Segmentation 2.5 Data Filtering 2.6 Data Warehousing 2.7 Data Security 2.8 Fitting Analytics Models to Data Chapter 3 Business Analytics Models 3.1 Quantitative Tools for Business Analytics 3.2 Basic Statistical Techniques 3.3 R Programming 3.4 Hypothesis Testing 3.4.1 t-Test 3.4.2 ANOVA Test 3.4.3 Nonparametric Test 3.5 Power Analysis 3.6 Data Mining 3.6.1 Decision Trees 3.6.2 Neural Networks 3.6.3 Text Mining 3.6.4 Image Mining Chapter 4 Predictive Analytics 4.1 Predicting International Customer Behavior 4.2 Demand Forecasting in Unfamiliar Foreign Markets 4.2.1 Moving Average 4.2.2 Exponential Smoothing 4.2.3 Trend Analysis 4.2.4 Focus Forecasting 4.2.5 Agent-Based Forecasting 4.3 Global Market Basket Analysis 4.4 Risk Analytics 4.5 Digital Analytics 4.6 Social Sensing 4.7 Mobile Analytics Chapter 5 Essentials for the Successful Implementation of Business Analytics 5.1 Understanding the Voice of Overseas Customers 5.2 Collaborating with Foreign Business Partners for Sharing Big Data 5.2.1 Building Trust 5.2.2 Establishing an Information Exchange Mechanism 5.2.3 Ensuring Secure Data Transmission 5.3 Analytics Execution and Implementation 5.4 Performance Measurement and Metrics 5.5 Outcome Analysis 5.6 Corrective Actions 5.7 Emulating Best-in-Class Practices Chapter 6 Global Finance Analytics 6.1 Foreign Market Scenario Planning 6.2 Financing Global Business Operations through Capital Management 6.3 Global Financial Risk Assessment 6.3.1 Foreign Direct Investment Risk Analysis 6.3.2 Loan and Credit Risk Assessment 6.3.3 Liquidity Risk Assessment 6.3.4 Foreign Currency Exchange Risk Assessment 6.3.5 Value at Risk (VaR) as the Financial Risk Measure 6.4 Foreign Investment Portfolio Analysis 6.5 Product/Service Pricing Using Analytics 6.6 Multinational Profit Planning and Budgeting Using Analytics Chapter 7 Global Supply Chain Analytics 7.1 Turning Integrated Big Data into Supply Chain Intelligence 7.2 Global Sales and Promotion Analytics 7.3 Global Sourcing Analytics 7.4 Contract Manufacturing Analytics 7.5 Distribution Analytics 7.6 Transportation Analytics 7.7 Integrating Functional Analytics into Global Supply Chain Management Chapter 8 Healthcare Analytics 8.1 Healthcare Analytics as an Emerging Discipline 8.2 Big Data in Healthcare 8.3 Analyzing Clinical and Pharmaceutical Data 8.4 Analyzing the Voice of the Patient 8.5 Healthcare Quality Function Deployment via Analytics 8.6 Healthcare Outcome Analysis Chapter 9 Future of Business Analytics 9.1 Innovating Analytics 9.2 Embedding Business Analytics into Enterprise-wide Information Systems 9.3 Future Roles of Business Analytics in Global Business Intelligence 9.4 Epilogue Index
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